GoodHire

Simply better background checks - for you & your candidates

4,8 /5 (106 reviews) Write a Review!

GoodHire Overview

What is GoodHire?

GoodHire is an employment background checking app. It verifies candidate details such as Social Security Number, names, aliases, and previous addresses, as well as education, professional licenses, motor vehicle records, and previous employment. GoodHire also searches National Criminal Databases, Sex Offender Lists, Civil Court Records and Domestic and Global Watch Lists.

GoodHire Overview

Pricing

Starting from
US$29,99

Pricing options

Free Trial
Subscription
Value for money

BASIC: $29.99

STANDARD: $54.99

PREMIUM: $79.99: PER REPORT


GoodHire Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Background check results are easy to understand and comprehensive.
The dashboard is where you can quickly see the status of all reports, view reports, and download them as a CSV.
Candidates can add comments to their records, adding context and helping you hire faster by clearing up any ambiguities.
We don't just digitize your paperwork, we do it for you. Just give us the email address of your candidate and we'll handle the rest.
GoodHire screenshot: Background check results are easy to understand and comprehensive. GoodHire screenshot: The dashboard is where you can quickly see the status of all reports, view reports, and download them as a CSV. GoodHire screenshot: Candidates can add comments to their records, adding context and helping you hire faster by clearing up any ambiguities. GoodHire screenshot: We don't just digitize your paperwork, we do it for you. Just give us the email address of your candidate and we'll handle the rest.

GoodHire Reviews

GoodHire Reviews

Overall rating
4,8
/
5
Excellent
90

Very good
11

Average
4

Poor
1

Terrible
0

Value for Money
4,7
Features
4,8
Ease of Use
4,8
Customer Support
4,8
95% recommended this app
Sean S.

Background Checks with a Human Touch


Serene K.

GoodHire does GoodWork


Stephanie B.

Good product but Sales professionals lie by omission

If you read the above con about the company, you can see that the sales “professionals” are well versed in the con part of the sales process.


Nikki K.

User friendly - but terrible TAT


Kathryn L.

Recommending GoodHire

I researched a handful of different companies to do background checks and was highly recommend GoodHire. I now recommend GoodHire to others as an easy-to-use platform that is affordable and quality.


Sean S.
Industry: Staffing & Recruiting
Company size: 11-50 Employees

Background Checks with a Human Touch

Used Weekly for 1-5 months
Reviewed on 2018/09/11
Review Source: Capterra

Pros

The system is extremely easy to use. I personally was in the industry for 12 years prior to moving on to my current role, so I'm still up to date on systems like this. However, in my new role I'm training a team that is starting from scratch on the whole process - and inside of our first two checks they're logging in and generally able to navigate around and read/process reports with little problem. The UI/UX is intuitive and the system does a fantastic job of hand-holding through complex processes such as state-specific forms and the pre-adverse/adverse action workflow.

Also, while it says "software", it should be noted that our account rep Jory is a bona fide rockstar. She's incredibly proactive, helpful, and is a joy to work with.

Beyond that, I can speak to the fact that they are well up on their compliance enforcement as well, which is a mission-critical piece when dealing with a CRA.

Given some of the issues inherent in working with one of the bigger fish (and I did work for one of the biggest), I'd strongly recommend looking into GoodHire if you're shopping for a CRA.

Cons

Just about the only thing is that because they aren't one of the biggest fish, the system still has a few quirks that the bigger ones have mostly ironed out by now. Minor things like, for example, not being able to order a SODB search as an a la carte...or the ability to run searches in Canada.

The thing is, all of the above will be addressed in time, I'm sure. I work in product, I get what comes with the territory of a packed tech roadmap. It's comfortably outweighed by their competence and friendly service when it comes to the baseline functions of background checking.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Serene K.
Industry: Medical Practice
Company size: 11-50 Employees

GoodHire does GoodWork

Used Weekly for 1-5 months
Reviewed on 2019/08/08
Review Source: Capterra

Pros

This is the easiest thing in the world to use. I love their customer service, they put a proposal together quickly for me and were able to give me different background check options for different positions in our office. I love being able to send out the background check through a link. The website is very easy to use and the print out backgrounds are very easy to read and their turn around is so fast. I can't say enough good things about this company.

Cons

I live everything about the software, I have been really happy with it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stephanie B.
Industry: Hospitality
Company size: 2-10 Employees

Good product but Sales professionals lie by omission

Used Monthly for 6-12 months
Reviewed on 2020/10/20
Review Source: Capterra

If you read the above con about the company, you can see that the sales “professionals” are well versed in the con part of the sales process.

Pros

Ease of use is the most liked feature of this software. There is also a quick, usually one day turnaround time for delivery.

Cons

The 2 pay structure options were not explained in full detail to me by [SENSITIVE CONTENT HIDDEN]. In fact, she left out that I could either pay a $300 fee and then they collect from candidates or I get billed and pay monthly for candidates. I didn’t know until I received the first invoice. So, when [SENSITIVE CONTENT HIDDEN] messaged me about the service and I sent him the email thread and said I was disappointed, nobody from the company has ever said anything else to me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Nikki K.
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

User friendly - but terrible TAT

Used Weekly for 2+ years
Reviewed on 2019/12/05
Review Source: Capterra

Pros

I liked the platform and how easy it was to run a background check. Very user friendly.

Cons

TERRIBLE turnaround time. Reports take far too long to come back which would result in me losing candidates.

Response from GoodHire

Of course we're disappointed that you were less than satisfied with our background check turnaround times. In an effort to respond to your review, we've looked into your account and see that one of our customer support agents reached out to you directly and discussed this particular issue. Background checks play an important role in the hiring process, and we understand your frustration when issues arise -- we hope you're willing to give us another try.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Kathryn L.
Industry: Education Management
Company size: 2-10 Employees

Recommending GoodHire

Used Monthly for 1-5 months
Reviewed on 2020/03/31
Review Source: Capterra

I researched a handful of different companies to do background checks and was highly recommend GoodHire. I now recommend GoodHire to others as an easy-to-use platform that is affordable and quality.

Pros

Easy interface; affordable for a small, start-up nonprofit like ours; great customer service; VERY fast turnaround

Cons

Would appreciate having a way to do background checks for people without social security numbers in order to increase the inclusivity and equity of our team and community to include those who are undocumented. I'd also like a way to cancel the background checks if someone has not filled out their information.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 106 user ratings
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GoodHire Pricing

GoodHire Pricing

Starting from
US$29,99
Free Trial
Subscription
Value for money

BASIC: $29.99

STANDARD: $54.99

PREMIUM: $79.99: PER REPORT

BASIC: $29.99

STANDARD: $54.99

PREMIUM: $79.99: PER REPORT

Value for Money
4,7/5
Based on 106 user ratings
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GoodHire Features

GoodHire Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,8/5
Based on 106 user ratings
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Categories

Additional information for GoodHire

Additional information for GoodHire

Key features of GoodHire

  • 100% FCRA-compliant
  • 7 Year County Criminal Court Check
  • Candidate Approval
  • Company Verification
  • Domestic Terrorist Watch List Search
  • Education Verification
  • Employer Verification
  • Global Terrorist Watch List Search
  • Motor Vehicle Records Search
  • Multiple Country Checks
  • National Criminal Databases Search
  • Professional License Verification
  • Readable Results Reports
  • SSN Trace + Address History
  • Sex Offender List Search

Benefits

  • 100% compliant with federal Fair Credit Reporting Act (FCRA) and privacy laws

  • Free company verification and candidate consent

  • Request missing info or consent from your candidates within GoodHire

  • Reports generated within 1 hour and 3 days depending on complexity

  • Verification of References, Employment History, Education History, and Earned Credentials/Licenses

  • Checks national Criminal Database, Sex Offender List, Domestic Terrorist List, and 7-Year County County List

  • Readable reports that explain technical and legal terminology

  • GoodHire FAQs

    GoodHire FAQs

    Below are some frequently asked questions for GoodHire.

    Q. What type of pricing plans does GoodHire offer?

    GoodHire offers the following pricing plans:

    Starting from: US$29,99

    Pricing model: Subscription

    Free Trial: Not Available

    BASIC: $29.99 STANDARD: $54.99 PREMIUM: $79.99: PER REPORT

    Q. What are the main features of GoodHire?

    GoodHire offers the following features:

    • 100% FCRA-compliant
    • 7 Year County Criminal Court Check
    • Candidate Approval
    • Company Verification
    • Domestic Terrorist Watch List Search
    • Education Verification
    • Employer Verification
    • Global Terrorist Watch List Search
    • Motor Vehicle Records Search
    • Multiple Country Checks
    • National Criminal Databases Search
    • Professional License Verification
    • Readable Results Reports
    • SSN Trace + Address History
    • Sex Offender List Search

    Q. Who are the typical users of GoodHire?

    GoodHire has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does GoodHire support?

    GoodHire supports the following languages:

    English

    Q. What type of pricing plans does GoodHire offer?

    GoodHire has the following pricing plans:

    Subscription

    Q. Does GoodHire support mobile devices?

    We do not have any information about what devices GoodHire supports

    Q. What other apps does GoodHire integrate with?

    GoodHire integrates with the following applications:

    BambooHR, Breezy, Greenhouse, Imagine Mobile Church, Jobvite, Lever, Postings.com, Rippling, The Applicant Manager, WebHR

    Q. What level of support does GoodHire offer?

    GoodHire offers the following support options:

    Knowledge Base, Online Support, Phone Support