Vendio

Vendio

eCommerce software solutions

2.9/5 (12 reviews)

Vendio Overview

Vendio is an eCommerce solution that offers a wide array of features for building and managing an online store. The software includes tools to aid selling on multiple channels, as well as a number of applications that cover image management, customer communication, marketing & promotion and analytics & reporting. Vendio helps with every stage of the online selling process, starting with setting up an online web store or Facebook store. The app offers over 50 professionally designed store templates, complete customization, unlimited bandwidth, domain hosting and an integrated shopping cart.

Once you have set up your online store using Vendio, you can then sync your store with your Ebay and Amazon accounts. The software offers specific features for merchants selling on each platform. For eBay merchants the solution offers schedules launches, reusable launches and profiles, a scrolling gallery to display other items you are selling, over 200 professionally designed templates and more. Amazon merchants benefit from sales, profit, costs and tax reports, catalog support for product variations and a number of up-coming additional features.

Aside managing your own web store, Facebook, Amazon and eBay sales and product listings, Vendio offers a number of additional marketing, sales and order management tools. Some of the marketing features include an SEO guide, an automated feed to Google Product Search, a coupon system and a branded checkout page. The order and sales management features cover a single sales dashboard of all channels, automatic inventory reduction, order tracking automation to customers ans eBay, customization emails, and discount shipping insurance options.

Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United Kingdom, United States

Supported Languages

English

Vendio Reviews

Overall rating
2.9/5
25% positive reviews
1
Excellent
2
Very good
4
Average
5
Poor
0
Terrible
Mary O.

Vendio is like a Dinosaur in the Online Retail world

Used Daily for 2+ years
Reviewed on 2019/08/09
Review Source: Capterra

Like I said, in the beginning, I never thought that I would be without Vendio, but they need to change to keep up with the ever evolving retail world. Online retail has gone through so many changes that this software seems obsolete.

Pros

I had been using Vendio for over 10 years before I finally cut the cord. When I first started using it, it was very up to date for it's purpose and, at the time, I felt it was a good value for the money. At the time. However, over the years, Vendio did not change. The platform stayed the same, the background for products stayed the same, never adding new, fresh ones . Even the counters stayed the same. It began to become archaic. As this went on over the years, the price continued to rise, to the point where I could not justify Vendio's picture or ad storage space, something that I did enjoy about the product. I know they have added to the sites(originally they were only with eBay) that they support, but, even though I have presence on those sites, I could not bring myself to continue with their product. I do wish that Vendio would keep up with the times of online retail, but sadly they have not.
As for what I liked the most about the product towards the end was picture storage(which I don't need) and ad storage. Other than that Vendio either needs to change or go the way of the dinosaurs.

Cons

After writing what I liked about Vendio, I will let you know some of things that I disliked. Customer service was, well, not what it should be. It seemed hard to get whatever problem I was having across to whomever I was talking to on the phone or through emails. This was not a problem in the beginning when I could talk to people online and get any problems adjusted quickly.
Vendio is also not very good with communication about any changes that the platform a seller might be using changes. I sold on eBay and it seemed like it would take forever for changes to take place.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

2.0/10
Moua X.

My experience is between positive and neutral. The software could be more efficient.

Used Daily for 6-12 months
Reviewed on 2017/10/26
Review Source: Capterra

Utilizing Vendio's provided template for uploading multiple items at once instead of having to create things from scratch. Entering vehicle fitment efficiently rather than entering them in eBay which saves a lot of time. Utilizing Vendio's provided eBay category custom item specific fields which help seller's provide more important details. Vendio's Custom templates help sellers be creative in designing their own page with the help of using Vendio's macro lists.

Pros

I love the use with the template Vendio has provided so items can be uploaded from a spreadsheet instead of having to create listings from scratch. Listing motor parts could have not been more easier with adding in fitment with the click of a few buttons rather than what eBay has to offer. I love the use of custom template Vendio also offers which makes tagging multiple items to a single template makes things so much easier.

Cons

The process of adding fitment to motor vehicle parts is very tedious and could be more efficient. The motor vehicle fitment could be much better with the use of check boxes like MS Excel offers instead of having to manually click through the drop box for each trim. i.e. Extended cab only or 4-Door only. I would give Vendio 5 Stars if they were to update this particular feature. Another I have found out the hard way is that Vendio's Custom Item Specifics do not give warning to the type of characters the fields will accept, for example the character " would cut off any text after that and will not tell users after saving or that there is a 65 character limit until the item is launched. Doing a proactive warning/invalid field would help save users more time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Doug S.

Vendio has been frustrating at best, if I had another option I would use it.

Used Daily for 2+ years
Reviewed on 2017/10/26
Review Source: Capterra

The only reason we use this product is because we absolutely have to have a vehicle fitment chart for our eBay listings and ever other program we've looked at doesn't have one or doesn't have one that's as extensive as Vendio's. If it wasn't for that, we wouldn't use it.

Pros

The fact that they actually have a vehicle fitment chart unlike many other listing programs. The overall speed of the program.

Cons

The customer support is awful. I deal with creating and editing custom templates for ebay. This feature was disabled entirely for nearly 4 months and still doesn't work that well. Their coding standards are for the most part deprecated which causes all kinds of issues. They do not keep up to date with the latest coding standards or security. They always need to be told about changes to eBay policies and when they're told it takes forever for them to implement or they need to be told multiple times. Many of the features are rather cumbersome or not well implemented. From a programmer's perspective, who ever coded some of the features just got lazy part way through before fully implementing the features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Molly O.

My 4 years using Vendio Software

Used Daily for 2+ years
Reviewed on 2019/09/02
Review Source: Capterra

Pros

Once all of my inventory was loaded into the software, it was fairly simply to relist to various platforms and keep some semblance of organization as to what was currently available for purchase.

Cons

There was a severe lack of communication between the software and the customers regarding updates, expired tokens or any features taken away from users. Fees would go higher without any notification and the customer service center appears to only have one person working there (as any time I called over my 4 years of using it, I received the same person every single time. I just found that odd). I got so frustrated with having zero information presented to me on what should be a semi-regular basis, that I ended up leaving the software and will not recommend it to anyone.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Dylan E.

Made eBay listing easy.

Used Daily for 2+ years
Reviewed on 2017/12/19
Review Source: Capterra

They keep get track of all your information if you plan of having a lot of listings to post on eBay.

Pros

They simplify listing products to eBay. Vendio breaks down what is essentially for eBay listings. They also have hundreds of ready to use templates to make your listing(s) nice or you can make your own! They also keep track of listings that are still active on eBay and what one are not. Vendio is a nice tool if you plan on having multiple listings on eBay.

Cons

The customer service always seem to behind of eBay updates. They tend to usually get the low down of what is happening from eBay from us or another company. Sometimes it takes hours to days to hear back from the customer service. They are not very quick and a lot of times do not seem to be experts at their craft.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Vendio Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Starter: $24.95 monthly

Advanced: $39.95 monthly

Elite: $79.95 monthly

Pro: $99.95 monthly

Managed: $149.95 monthly

Premier Managed: $249.95 monthly

Enterprise: Custom Pricing

Vendio Features


  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Electronic Payments
  • Product Catalog
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Template Management
  • Third Party Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Additional information for Vendio

Key features of Vendio

  • Accept Authorize.net, PayFlow Pro and PayPal
  • Amazon Seller Central
  • Automated coupon system
  • Automated feed to Google Product Search
  • Branded single page checkout
  • Customizable Webstore
  • Integrated, ad-free shopping cart
  • Order management
  • Over 200 listing templates for eBay
  • Over 50 store templates
  • Real-time, multi-channel inventory management
  • Reporting & analytics
  • SEO guide and features for web store
  • Sales dashboard for all selling channels
  • Shipping management
  • Vendio Gallery with Traffic Booster
  • Vendio Image Watermarking
  • Vendio Store Widget
  • Web store for mobile devices
  • eBay market research

Benefits

Additional Features Include:

  • Multi-Channel Inventory Management:

    Advanced bulk editing of features
    Update products and inventory using a spreadsheet (CSV)
    Low inventory quantity alerts
    Spell checker and HTML editor for product descriptions
    Import directly from eBay/amazon
    Reusable profiles

  • For Amazon Merchants:

    Bulk match the Amazon catalog using ASIN, UPC, ISBN, EAN, or title
    Amazon Pricing Console (coming soon!)
    Amazon FBA Support (coming soon!)
    Shared inventory with your Vendio store
    Shared inventory with eBay (coming soon!)
    Amazon sales, profit, costs and tax reports with merchant-enabled automation and adjustments

  • Web Store & Facebook:

    Completely customizable (HTML, XML, CSS) Web store
    Ingrate your shopping cart with a free Google Analytics account
    WYSIWYG, drag and drop design editor
    SSL encrypted and PCI compliant
    Unlimited categories and subcategories
    Unlimited bandwidth

  • For eBay Mechants:

    Inventory or date-based scheduled launches
    Multiple eBay user ID support
    eBay multi-variation creation
    Scrolling gallery
    Shared inventory with Amazon (coming soon!)

  • Vendio Applications:

    Image Hosting
    Vendio Gallery with Traffic Booster
    Buyer Appreciation (Personalized emails to bidders and buyers)
    Vendio Reviser (automatic/ manual revisions to eBay listings)
    Image Watermarking
    Vendio Counters Pro (Page traffic reporting)
    ZoomStram Images (Zoom in on high resolution images)

  • Vendio FAQs

    Below are some frequently asked questions for Vendio.

    Q. What type of pricing plans does Vendio offer?

    Vendio offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Starter: $24.95 monthly

    Advanced: $39.95 monthly

    Elite: $79.95 monthly

    Pro: $99.95 monthly

    Managed: $149.95 monthly

    Premier Managed: $249.95 monthly

    Enterprise: Custom Pricing

    Q. What are the main features of Vendio?

    Vendio offers the following features:

    • Accept Authorize.net, PayFlow Pro and PayPal
    • Amazon Seller Central
    • Automated coupon system
    • Automated feed to Google Product Search
    • Branded single page checkout
    • Customizable Webstore
    • Integrated, ad-free shopping cart
    • Order management
    • Over 200 listing templates for eBay
    • Over 50 store templates
    • Real-time, multi-channel inventory management
    • Reporting & analytics
    • SEO guide and features for web store
    • Sales dashboard for all selling channels
    • Shipping management
    • Vendio Gallery with Traffic Booster
    • Vendio Image Watermarking
    • Vendio Store Widget
    • Web store for mobile devices
    • eBay market research

    Q. Who are the typical users of Vendio?

    Vendio has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Vendio support?

    Vendio supports the following languages:

    English

    Q. What type of pricing plans does Vendio offer?

    Vendio has the following pricing plans:

    Subscription

    Q. Does Vendio support mobile devices?

    We do not have any information about what devices Vendio supports

    Q. What other apps does Vendio integrate with?

    Vendio integrates with the following applications:

    AdRoll, Shipwire, Terapeak, UPS Ready, Zoho SalesIQ

    Q. What level of support does Vendio offer?

    Vendio offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials