About Trackin

Trackin is a food and restaurant delivery management solution, which helps hospitality businesses streamline operations related to cost management, orders processing, delivery tracking, communications, and more. The platform enables organizations to define multiple delivery zones, add drivers and monitor orders to ensure timely deliveries.

Trackin comes with white-label capabilities, which lets professionals personalize tracking pages, notifications, and SMS reminders with custom names, logos, and social networks to establish brand identity with customers. It offers numerous features such as third-party order processing, driver instructions, location tracking, push notifications, geolocation, credit/debit card processing, and more. The system also assists administrators with transforming their website into an online ordering platform to facilitate the management of deliveries, catering services, pickups, and recurring orders.

Trackin allows managers to accept payments through multiple modes and receive orders via fax, email, text, or point of sale (POS) systems. The solution sends real-time order updates to delivery teams and customers. Plus, it supports integration with various third-party systems via application programming interfaces (APIs).

Pricing starting from:

€99,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

English, French

Pricing starting from:

€99,00/month

  • Free Trial
  • Subscription

Images

Trackin order management
Trackin registration management
Trackin GPS tracking
Trackin real-time delivery notifications
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Trackin video
Trackin video
Trackin screenshot: Trackin order management Trackin screenshot: Trackin registration management Trackin screenshot: Trackin GPS tracking Trackin screenshot: Trackin real-time delivery notifications

Features

Total features of Trackin: 41

  • API
  • Alerts/Notifications
  • Backup and Recovery
  • Chat/Messaging
  • Communication Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Delivery Tracking
  • Dispatch Management
  • Driver Management
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Food Delivery Dispatching
  • For Courier Services
  • For Restaurants
  • Geographic Maps
  • Geolocation
  • Gift Card Management
  • IT Cost Management
  • Live Tracking
  • Loyalty Program
  • Monitoring
  • Multi-Channel Communication
  • Online Ordering
  • Order Management
  • Order Processing
  • Order Tracking
  • Progress Tracking
  • Promotions Management
  • Push Notifications
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Status Tracking
  • Surveys & Feedback
  • Third Party Integrations
  • Time & Expense Tracking

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Reviews

Overall rating

5 /5
(1)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

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Showing 1 review
Gwen C.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Trackin has been great so far

Reviewed on 2017/01/31

A bit hard to start with, it quickly became our go to product!
Seems like the only one that is...

A bit hard to start with, it quickly became our go to product!
Seems like the only one that is truly working for us! The best part is that it does everything! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy! Only brought us good reviews so far!

We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers!
It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed!
The customer support has been pretty responsive during weekdays and listened to our feedback so far.
I wish they could provide us with a mobile app but the online ordering already works on mobile.

Pros

Online ordering included with catering, on-demand drivers, customer support, print receipt ticket!

Cons

a bit hard to start

Trackin FAQs

Below are some frequently asked questions for Trackin.

Trackin offers the following pricing plans:

  • Starting from: €99,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.

We do not have any information about Trackin features

Trackin has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000

Trackin supports the following languages:

English, French

Trackin supports the following devices:

Trackin integrates with the following applications:

Stripe

Trackin offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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