Trackin

Restaurant orders and delivery management solution

5 /5 (1 review) Write a Review!

Trackin Overview

What is Trackin?

Trackin is a food and restaurant delivery management solution, which helps hospitality businesses streamline operations related to cost management, orders processing, delivery tracking, communications, and more. The platform enables organizations to define multiple delivery zones, add drivers and monitor orders to ensure timely deliveries.

Trackin comes with white-label capabilities, which lets professionals personalize tracking pages, notifications, and SMS reminders with custom names, logos, and social networks to establish brand identity with customers. It offers numerous features such as third-party order processing, driver instructions, location tracking, push notifications, geolocation, credit/debit card processing, and more. The system also assists administrators with transforming their website into an online ordering platform to facilitate the management of deliveries, catering services, pickups, and recurring orders.

Trackin allows managers to accept payments through multiple modes and receive orders via fax, email, text, or point of sale (POS) systems. The solution sends real-time order updates to delivery teams and customers. Plus, it supports integration with various third-party systems via application programming interfaces (APIs).

Trackin Overview

Pricing

Starting from
€99,00/month

Pricing options

Free Trial
Subscription
Value for money

Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.


Trackin Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English, French

Media

Trackin order management
Trackin registration management
Trackin GPS tracking
Trackin real-time delivery notifications
Trackin video Trackin video Trackin screenshot: Trackin order management Trackin screenshot: Trackin registration management Trackin screenshot: Trackin GPS tracking Trackin screenshot: Trackin real-time delivery notifications

Trackin Reviews

Trackin Reviews

Overall rating
5
/
5
Excellent
1

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Gwen C.

Trackin has been great so far

A bit hard to start with, it quickly became our go to product!
Seems like the only one that is truly working for us! The best part is that it does everything! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy! Only brought us good reviews so far!

We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers!
It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed!
The customer support has been pretty responsive during weekdays and listened to our feedback so far.
I wish they could provide us with a mobile app but the online ordering already works on mobile.


Gwen C.

Trackin has been great so far

Reviewed on 2017/01/31
Review Source: Capterra

A bit hard to start with, it quickly became our go to product!
Seems like the only one that is truly working for us! The best part is that it does everything! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy! Only brought us good reviews so far!

We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers!
It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed!
The customer support has been pretty responsive during weekdays and listened to our feedback so far.
I wish they could provide us with a mobile app but the online ordering already works on mobile.

Pros

Online ordering included with catering, on-demand drivers, customer support, print receipt ticket!

Cons

a bit hard to start

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 1 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Trackin Pricing

Trackin Pricing

Starting from
€99,00/month
Free Trial
Subscription
Value for money

Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.

Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.

Value for Money
5/5
Based on 1 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Trackin Features

Trackin Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
5/5
Based on 1 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Trackin

Additional information for Trackin

Key features of Trackin

  • Application livreur
  • Calcul automatique de la meilleure route
  • Calcul du coût, temps et distance de livraison
  • Carte de dispatch intuitive
  • Conduite intelligente
  • Encaissement depuis le smartphone du vendeur
  • Envoi de mails ciblés après commande
  • Gestion clients : notifications, possibilité de les appeler
  • Gestion de plusieurs restaurants en un seul compte
  • Gestion du menu
  • Gestion du personnel
  • Géolocalisation des livreurs pour les clients & les managers
  • Pistage en temps réel du livreur pour manager et client
  • Prise de commandes, impression de tickets
  • Prise en charge des promotions
  • Sauvegarde des données en ligne
  • Statistiques des livraisons et des livreurs

Trackin FAQs

Trackin FAQs

Below are some frequently asked questions for Trackin.

Q. What type of pricing plans does Trackin offer?

Trackin offers the following pricing plans:

Starting from: €99,00/month

Pricing model: Subscription

Free Trial: Available

Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.

Q. What are the main features of Trackin?

Trackin offers the following features:

  • Application livreur
  • Calcul automatique de la meilleure route
  • Calcul du coût, temps et distance de livraison
  • Carte de dispatch intuitive
  • Conduite intelligente
  • Encaissement depuis le smartphone du vendeur
  • Envoi de mails ciblés après commande
  • Gestion clients : notifications, possibilité de les appeler
  • Gestion de plusieurs restaurants en un seul compte
  • Gestion du menu
  • Gestion du personnel
  • Géolocalisation des livreurs pour les clients & les managers
  • Pistage en temps réel du livreur pour manager et client
  • Prise de commandes, impression de tickets
  • Prise en charge des promotions
  • Sauvegarde des données en ligne
  • Statistiques des livraisons et des livreurs

Q. Who are the typical users of Trackin?

Trackin has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does Trackin support?

Trackin supports the following languages:

English, French

Q. What type of pricing plans does Trackin offer?

Trackin has the following pricing plans:

Subscription

Q. Does Trackin support mobile devices?

We do not have any information about what devices Trackin supports

Q. What other apps does Trackin integrate with?

Trackin integrates with the following applications:

Stripe

Q. What level of support does Trackin offer?

Trackin offers the following support options:

Online Support, Phone Support