Humanity

4.3 (295)
Write a Review!
Employee shift scheduling

About Humanity

Humanity offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms.

List of features

Cloud-Based Employee Scheduling
Centralized Administrative Dashboard
Employee-Centric Shift Trade
Availability & Time-off Management
Mobile App
Notifications (SMS, email, and push)
Auto-Fill Scheduling
Real-Time Labor Cost & Budgeting
Compliance
Reporting & Analytics
Skills & Certifications
Time & Attendance
Geolocation Clock-In/Clock-Out
Custom Leave Types & Policies
Secure Messaging
Payroll Exports
Demand-Based Scheduling
Open API Access
HCM Integration
24/7/365 Support (Live agent)


Key benefits of Humanity

Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)


Images

Humanity Software - 1
Humanity Software - 2
Humanity Software - 3
View 4 more
Humanity video
Humanity Software - 1
Humanity Software - 2
Humanity Software - 3

Not sure about Humanity? Compare with a popular alternative

Humanity

4.3 (295)
VS.
Highly reviewed

Starting Price

US$3.50
month
US$2.50
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

60
108

Integrations

5
17

Ease of Use

4.2 (295)
4.5 (1,085)

Value for Money

4.2 (295)
4.4 (1,085)

Customer Service

4.2 (295)
4.4 (1,085)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

When I Work

4.5
#1 Alternative to Humanity
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create...

WhenToWork

4.5
#2 Alternative to Humanity
WhenToWork is an online employee scheduling solution with mobile apps for employees to check schedules, change...

ClockShark

4.7
#3 Alternative to Humanity
ClockShark is the leading time tracking and scheduling software built for local construction, field service and...

Zoho Payroll

3.9
#4 Alternative to Humanity
Zoho Payroll is a cloud-based payroll software which automatically calculates salaries, taxes and deductions, sends...

Reviews

Overall rating

4.3 /5
(295)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.2/5

Already have Humanity?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 295
Karen
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Saves time, frustration and money

Reviewed on 2015/12/22

I researched several options and ShiftPlanning offered everything on my wish list for a price...

I researched several options and ShiftPlanning offered everything on my wish list for a price within my budget. All the pre-sale promises proved to be true once I began using ShiftPlanning. I reduced time spent scheduling by 75%. The employees praised the introduction of ShiftPlanning.

Pros

The online chat support is quick to respond and is backed up with online documentation and videos. The software is very intuitive and the support team was very helpful in getting me up and running. After that I needed minimual support.

My second favorite feature is the "Availablity" function. Staff can block out either a recurring day of the week, time of day or a specific date. This eliminated scheduling errors for everyone.

Cons

The product is designed for online use by the Scheduler and employees. I also like to post a printed copy of the schedule. The filter function allows significant flexibility when printing but I'd like to see more control over the page breaks when printing the schedule.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good, User friendly program with Excellent support!

Reviewed on 2018/12/06

Pros

As User and not an Administrator, I would say that what I like best about this software is that it is user friendly. It makes picking up shifts for my job easy. And I like that I get notifications when there is availability.
When I schedule myself a for a shift and I have had to drop a shift when something comes up or I accidentially pick a shift that I cannot work. I can immediately notify my supervisors, and it will make the shift available to others to pick up.
I love that management can communicate with us and tell us what is going on. We can share and download files.
This is the perfect program for the company that I currently am working with.

Cons

It has been hard to find something i really dont like about Humanity. Although I would like the ability to message my supervisor or coworkers through the app rather than email.

Response from TCP

Hi,
Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.

Richard
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Make Today's date a stronger yellow color

Reviewed on 2017/04/15

When my staff or I am tired, we confuse this week with next week because the yellow color marking ...

When my staff or I am tired, we confuse this week with next week because the yellow color marking today's date is too weak a yellow color. Today's date needs to be a stronger yellow color so we notice it. I took a master's course in human factors in design from a current NTSB investigator. The course stressed that schedules, etc must take human factors into consideration.

However, otherwise, Shiftplanning is a great tool.

Just please stop your employees with egos from constantly changing Shiftplanning to look more "elegant." That is stupid management at the top. Confusing icons without visible descriptions have been added as well compared to the original version.

Pros

1) Power to add future schedules by using current ones.
2) Photo check in and photo check out feature.
3) Automatic emailing and messaging to employees of next shift.
4) Calculating out wages.

Cons

1) Too weak yellow color highlighting today's date in Shiftplanning window.
2) Increasingly confusing unmarked and nearly hidden icons and features icons placed all over the screen. Stop with all this increasing "elegance" to make it look more elegant. Makes it harder and harder to use.
3) High cost for a small business.
4) The Humanity phone app does more harm than good as it is designed now. Doesn't work. makes you waste valuable time, frustrating, buttons don't work, etc.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Using trial version of ShiftPlanning and am very impressed

Reviewed on 2016/07/05

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a...

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

Pros

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off.
The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often.
Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

Cons

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled.
For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

Nathaniel
Nathaniel
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

The easier way to manage shifts

Reviewed on 2019/01/08

Overall humanity helped to organize employees, create a simpler way to communicate, and remove the...

Overall humanity helped to organize employees, create a simpler way to communicate, and remove the burden of shift planning.

Pros

Humanity makes it easier for companies to manage their employees shifts, have employees clock in and out. Employees can also mark them selves for leave and communicate with others in an easy to use way that makes working that much easier.

Cons

Overall I enjoyed using Humanity at my previous workplace, but there were a few annoying things like when the organization tried to "double book" an employee on purpose (for instance if the employee was managing two areas).

Response from TCP

Hi, Nathaniel,
Thank you so much for taking the time to write this review. Making employee management more straightforward and intuitive is our primary goal, while also striving for a balanced approach that provides more agency to the employees. We would appreciate it if you would send us more details about the "double book" issue you mentioned at [email protected]. Thank you in advance.

Showing 5 reviews of 295 Read all reviews

Humanity FAQs

Below are some frequently asked questions for Humanity.

Humanity offers the following pricing plans:

  • Starting from: US$3.50/month
  • Pricing model: Subscription
  • Free Trial: Available

30-day free trial, no credit card required. Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum) Classic: $4/user/month (annual billing) or $5/user/month (monthly billing) Enterprise: custom pricing

Humanity has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Humanity supports the following languages:

English

Humanity supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Humanity integrates with the following applications:

BambooHR, Dayforce HCM, Namely, Square Point of Sale, Workday HCM

Humanity offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Humanity.