Humanity

Employee shift scheduling

4,3 /5 (265 reviews) Write a Review!

Humanity Overview

What is Humanity?

Humanity offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms.

List of features

Cloud-Based Employee Scheduling
Centralized Administrative Dashboard
Employee-Centric Shift Trade
Availability & Time-off Management
Mobile App
Notifications (SMS, email, and push)
Auto-Fill Scheduling
Real-Time Labor Cost & Budgeting
Compliance
Reporting & Analytics
Skills & Certifications
Time & Attendance
Geolocation Clock-In/Clock-Out
Custom Leave Types & Policies
Secure Messaging
Payroll Exports
Demand-Based Scheduling
Open API Access
HCM Integration
24/7/365 Support (Live agent)

Humanity Overview

Pricing

Starting from
US$3,50/month

Pricing options

Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing


Humanity Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

Humanity video Humanity screenshot: Humanity screenshot: Humanity screenshot:

Humanity Reviews

Humanity Reviews

Overall rating
4,3
/
5
Excellent
144

Very good
83

Average
27

Poor
3

Terrible
8

Value for Money
4,2
Features
4,1
Ease of Use
4,2
Customer Support
4,2
86% recommended this app
Malecia B.

Need Help Scheduling?

I've used Humanity with Lyft and my current temp job and so far so good.


Martin B.

Excellent value for money

As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.


Jamie S.

Works great for any size business

Humanity is a great tool to add to your business, to create and maintain schedules, as well as monitor labor costs.


Jeff G.

Works good - has a few issues which I have reported on several occasions but would require...

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.


Joseph G.

Employee Scheduling Software For Cloud Based

Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.


Malecia B.
Industry: Entertainment
Company size: Self Employed

Need Help Scheduling?

Used Weekly for 2+ years
Reviewed on 2018/12/01
Review Source: Capterra

I've used Humanity with Lyft and my current temp job and so far so good.

Pros

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

Cons

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Response from Humanity (Shiftplanning)

Hi, Malecia,
Thank you for the review, we're glad you're having such a great experience! Let us make it even better - you can view your hours in the Time Sheet report (see more here: https://helpdesk.humanity.com/articles/knowledge/Time-Sheet-Report), but only if your employer has enabled the employees to view reports in the app itself. This option is available in Advanced settings in the Account tab. If you happen to need any assistance, please feel free to contact us via 24/7 Live Chat on the website or in the app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Martin B.
Industry: Telecommunications
Company size: 51-200 Employees

Excellent value for money

Used Daily for 1+ year
Reviewed on 2019/12/25
Review Source: Capterra

As a Contact Centre, the allocation of the correctly skilled staff to the times of day and days of the week is critical to meeting our customers' KPI, service levels, customer service standards, financial and HR considerations, and overall staff morale. Humanity helps us achieve these - quickly, and consistently.

Pros

As a WFM tool, Humanity is excellent. The overall functionality and features, ease of use, ease of implementation and acceptance, excellent customer support, cost, adaptability, and "bang for bucks" is exceptional. Outweighs and out performs anything in its class, and gives the much more expensive competitors a serious challenge.

Cons

Scheduling of breaks can be a bit tiresome and fiddly. Thankfully Humanity have taken on board our (and I am sure other's) feedback and are moving to make this a better experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jamie S.
Industry: Retail
Company size: 11-50 Employees

Works great for any size business

Used Daily for 1-5 months
Reviewed on 2020/09/17
Review Source: Capterra

Humanity is a great tool to add to your business, to create and maintain schedules, as well as monitor labor costs.

Pros

The interface is really easy to navigate and understand as you manage your schedules. You can drag and drop shifts around too, which makes switching schedules super easy. I also like how everything is color coded so it's even easier to identify different departments' schedules.

Cons

The only con I can think of is that it does require $80 per month as a minimum, even though it is only $3 or $4 per user, per month, depending on the amount of features you require. But you still have to meet the minimum which may not be ideal for small businesses who have less than 25 users. If you have a bigger staff, then this is an unbeatable option!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeff G.
Industry: Hospital & Health Care
Company size: 10 000+ Employees

Works good - has a few issues which I have reported on several occasions but would require updates.

Used Daily for 2+ years
Reviewed on 2017/05/05
Review Source: Capterra

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Pros

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Cons

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Joseph G.
Industry: Maritime
Company size: 11-50 Employees

Employee Scheduling Software For Cloud Based

Used Daily for 2+ years
Reviewed on 2018/08/19
Review Source: Capterra

Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.

Pros

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

Cons

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
8,1/10
Based on 265 user ratings
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Humanity Pricing

Humanity Pricing

Starting from
US$3,50/month
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing

30-day free trial, no credit card required.

Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum)
Classic: $4/user/month (annual billing) or $5/user/month (monthly billing)
Enterprise: custom pricing

Value for Money
4,2/5
Based on 265 user ratings
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Humanity Features

Humanity Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,1/5
Based on 265 user ratings
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Categories

Additional information for Humanity

Additional information for Humanity

Key features of Humanity

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Benefits

Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)

Humanity FAQs

Humanity FAQs

Below are some frequently asked questions for Humanity.

Q. What type of pricing plans does Humanity offer?

Humanity offers the following pricing plans:

Starting from: US$3,50/month

Pricing model: Subscription

Free Trial: Available

30-day free trial, no credit card required. Starter: $3/user/month (annual billing) ($80 minimum) or $3.5/user/month (monhtly billing) ($100 minimum) Classic: $4/user/month (annual billing) or $5/user/month (monthly billing) Enterprise: custom pricing

Q. What are the main features of Humanity?

Humanity offers the following features:

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Q. Who are the typical users of Humanity?

Humanity has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Humanity support?

Humanity supports the following languages:

English

Q. What type of pricing plans does Humanity offer?

Humanity has the following pricing plans:

Subscription

Q. Does Humanity support mobile devices?

Humanity supports the following devices:

Android, iPhone, iPad

Q. What other apps does Humanity integrate with?

Humanity integrates with the following applications:

BambooHR, BambooHR, Bitium, Hubstaff, Namely, OnPay, RQ Retail Management, Square Point of Sale, Workday HCM, Zendesk

Q. What level of support does Humanity offer?

Humanity offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials