Performance Pro

Performance Pro

Employee Performance Appraisal Software

4.5/5 (143 reviews)

Performance Pro Overview

Developed with one goal in mind - to provide a tool to support the purpose of your performance management
culture. Performance Pro is a fully automated, cloud based solution that supports a streamlined, personalized performance program.

Performance Pro promotes ongoing coaching and feedback with automatic email reminders, goal progress updates and the ability for peer-to-peer feedback. Optional rating scales, review templates, terminology aligned with company culture, and appraisal frequency are some of the many customized features in Performance Pro.

With over 1,500 clients served, Performance Pro is helping manage employees to their highest potential through effective performance management practices and technology.

Pricing

Starting from
US$1 000,00/year
Pricing options
Free Trial
Open Source
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Performance Pro Reviews

Overall rating
4.5/5
93% positive reviews
82
Excellent
51
Very good
8
Average
1
Poor
1
Terrible
Alvaro M.

Annual Fiscal Review is a breeze

Used Monthly for 2+ years
Reviewed on 2018/08/01
Review Source: Capterra

Employees love rewards and performance bonuses. Managers need a tool to justify these. Performance Pro will help you come up with the workflow to set goals, monitor, and quickly access the progress and results via its powerful reporting tool.

Pros

Thanks to Performance Pro most of our performance appraisals and review are have been streamlined (some modules, automated), and the reporting tool has delivered a comprehensive and consistent report (so far) for the past 2 fiscal years we're at it.

The major seasons in the year we use this is during the start, mid, and end of fiscal year. Our employees didn't really find it difficult to adjust to this software (coming from an internally developed app we had before). Among the features they loved is the fact that it allows the employees and managers to add goals, notes, and ratings are easy to input.

Our appraisals are done in a timely manner, mostly because the update of the records has been made mandatory, and easy using this software.

Transparency is also key to a good reception from our employees. The review process is clearly documented and are made transparent and easy to follow just by accessing their records and accompanying documentation.

Cons

Performance issues of the application are sometimes felt by (some) employees. We have yet to narrow down the cause (whether it is due to our devices or what). The UI doesn't help too much in this aspect since it looks a bit sluggish and with an outdated design.

The customer support was a little lacking, either the one assigned to our ticket wasn't knowledgeable or our issues were not really given priority and much attention.

Response from HR Performance Solutions

Hi there,

Thank you so much for the positive feedback. We are happy to hear that the software allowed you and your organization to streamline and automate your performance management process and support more transparency within your culture.

Please let us know if employees are still experiencing issues with the application so we can help to track down the problem. Good news to come, a UI refresh is on the docket for 2019 so be on the lookout!

All the best!

The Performance Pro Family

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jennifer D.

Performance Pro - Making everyone's lives a little easier

Reviewed on 2015/02/11
Review Source: SoftwareAdvice

Pros

Performance Pro eliminates most of the headaches that come with any type of Performance Management process. The goals in implementing an effective Performance Management process should be to make it an effective and efficient process. Performance Pro has been able to do this for us by streamlining the Performance Management and Performance Review process by offering a web based solution and eliminating the need for paper documents to support reviews, performance improvement plans, coaching forms, etc. Everything is offered and housed in one system and is completely customizable. Most systems that offer customization really mean that the system provider will customize it for you for a fee. What I found is that this can get extremely costly, and then you are reliant on the system provider for the simplest change. Performance Pro allows me to customize most elements of the Performance Review process and forms for free, and the system is completely user-friendly.

There are a number of factors to select from, goals can be customized for specific positions and reviewed and evaluated periodically with employees throughout the year. If you are trying to sell this cost to your CEO, break it down; your administrative expenses will be reduced, and you should see an immediate return in that your goals and factors align directly with business objectives.

Cons

There is nothing that I necessarily do not like about the product. If anything, my wish would be that it would fully integrate with my HRIS system. But I heard that this is going to be happening quite soon!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Zee G.

Great for IT (and other) project management

Used Daily for 2+ years
Reviewed on 2018/06/25
Review Source: Capterra

If you are looking for a straightforward instrument to visually manage the workflow of the tasks for your business project - it's a great one.

Pros

- customizable workflows for any kind of process
- ability to add labels and epics to the tasks that make it more visual and easier to navigate
- a plethora of available additional plugins for the JIRA workflows that allow doing pretty much anything with the tasks and boards

Cons

- a bit complicated for an average user (compared to Trello by the same company, Atlassian)
- sometimes can be confusing when there are a couple of boards with the same tasks but one is Kanban and other is Scrum...

Response from HR Performance Solutions

Hi Zee,

Thanks for the 5 Star review! So happy to hear you appreciate the customizable workflows.

We have some new enhancements coming in 2019 that we think you will enjoy. We'll be excited to get your feedback.

All the best,

The Performance Pro Family

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mary B.

Phenomenal Customer Service

Used Weekly for 1+ year
Reviewed on 2016/07/06
Review Source: Capterra

Customer service combined with simplicity makes this program a winner for our company. We are able to customize the system so that it meets our needs well. Customer service is always knowledgeable, courteous and anxious to problem solve.

Pros

The software itself is second to the customer service that comes with it. Best features: competency library and descriptions of what differing skill levels in a particular competency looks like. The elimination of paper reviews is wonderful - but most performance management software does. Again, the biggest plus is the no-wait customer service. Rarely do I ask a question that cannot be answered by eh first person who answers the phone.

Cons

Graphically a bit tiresome. Also, inconsistencies within the system with regards to saving your work is not ideal. Video how-tos are not very good, nor do they cover many subjects.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Yendi C.

Great management system and user friendly!

Used Daily for 6-12 months
Reviewed on 2018/06/11
Review Source: Capterra

This platform helped me perform my duties with effectiveness and with precise information.

Pros

This platform helps ease the workload in the HR role, very user friendly, no hassle in understanding how the platform works. Very efficient when generating reports. I had a situation with the platform once, so I had to contact customer service. They were very helpful and respectful, they definitely solved my problem. Overall, this platform, you can customized it and permits the employee to do their yearly appraisal.

Cons

Few times the notification haven't gone thru, so there has been a delay in the workload. This happened when there was an update available. So I guess that we needed to set the settings again back to how they were, but no big issue, it was resolved.

Response from HR Performance Solutions

Hi Yendi,
Thanks so much for the 5-star review! So glad you're happy with Performance Pro. Looks like you haven't been using it that long. I think you are going to be really excited about some of the features we have coming. We'll keep you posted on them!
Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Performance Pro Pricing

Starting from
US$1 000,00/year
Pricing options
Free Trial
Open Source
Subscription
Value for money

Visit our pricing table on our website at https://www.hrperformancesolutions.net/pricing.

Performance Pro Features

  • API
  • Automatic Notifications

  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for Performance Pro

Key features of Performance Pro

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Alerts / Reminders
  • Appraisal History Tracking
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Employee Self Service
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Form Templates
  • Self-Appraisals

Benefits

• Integrated Learning & Performance Management – enhances employee development through automated competency-based course assignment and ongoing assessment of progress.
• Pay for Performance Capabilities – allows you to use monetary rewards to better motivate and engage employees towards goal achievement.
• Feedback & Coaching Facilitation – supports and bridge the gap between annual reviews by providing timely, meaningful feedback and recognition
• Automation – allows you to automate current or newly designed performance management programs
• Goal Management & Alignment – enables manager to continuously track and align workplace performance goals directly to corporate strategies

GetApp Analysis

Human resources professionals have enough on their plates without worrying about manually tracking and managing the performance of employees at their organizations. Performance Pro is a flexible, automated solution designed to improve the lives of HR professionals and their staffs. The cloud-based application streamlines the way organizations generate performance appraisals and administer evaluations.

Utilizing a single-screen design, Performance Pro puts all the tools that managers need to track their employees’ performance in one place. Human resources staffers are able to view historical appraisals from applications and performance journals, and they can quickly generate employment action forms with just a few clicks. Performance Pro also provides users with the ability to store documents for third-party documentation in the cloud and compare employees side-by-side based on things like competency and skill level.

Home View

What is Performance Pro?

Developed in 1999, Performance Pro has become one of the longest-standing performance management applications on the market. The solution provides a way for HR professionals to evaluate the performance and competence of employees within their organizations.

Performance Pro is an all-in-one solution that includes the features HR departments need to administer detailed employee evaluations. Using Performance Pro, HR professionals are able to automate employee appraisals. The cloud-based application includes features that include everything from ongoing check-ins to standard appraisals. Although Performance Pro comes standard with pre-built templates for specific job titles, these templates can be modified by an administrator at any time. With the multiple appraiser module, HR professionals also have the ability to authorize up to 20 individuals to provide independent feedback or ratings of employees. These ratings can then be weighted and be used in 360-degree evaluations.

Evaluate Goals

Performance Pro Main Features

Competency Evaluations

Competency evaluations allow managers to measure and track their employees based on behaviorally-anchored rating scales. Depending on the platform view a manager selects, it is possible to see side-by-side comparisons of employee ratings, based on competencies.

Evaluate Competencies

Performance History

The past is not forgotten when HR departments utilize Performance Pro. The application includes historical appraisals from employees’ applications. This means that past appraisals can be reviewed at any point, and comparisons can quickly be made to determine whether an employee’s efforts have improved over time.

Detailed Home Screen

Content Customization

Performance Pro is completely customizable. Admins are able to customize appraisal templates to ensure the factors being evaluated are those that directly impact employees based on their job titles or positions within the company. Among the customizable aspects of the Performance Pro platform are ratings scales and review forms. More than 500 goals can be customized and cascaded throughout an organization.

Content Customization

Employment Action Forms

HR managers using Performance Pro are able to generate employment action forms. Using the form builder feature, authorized administrators can create forms for electronic use—including tracking, routine, e-signatures, and online storage—all from within the cloud-based application.

Appraisals

Multiple Appraiser Module

Administrators using Performance Pro can assign up to 20 managers, peers, subordinate, and other company staffers to provide independent feedback and ratings of employees. The results of these feedback evaluations are weighted and merged into a HR professionals’ independent assessment, which is used to create comprehensive employee appraisals.

Evaluate Competencies

Performance Pro Integrations

Performance Pro integrates with ADP, PlanSource, and BambooHR. These integrations are made possible through established data APIs. Additional data integrations can also be established with any vendor application used by a participating Performance Pro client.

Performance Pro Pricing

Performance Pro offers a pricing guarantee, which means the company will beat any quote from another performance management vendor by 10%. Performance Pro is priced on a per employee license basis, using a tiered schedule. An annual license is required for every employee whose data is stored within a company’s Performance Pro account. The larger the client, the lower the Performance Pro licensing fee.

The first-year license cost includes full implementation, unlimited updates and upgrades, unlimited product support, and all features, except the Multiple Appraiser module. The first-year license cost drops by approximately 63% in subsequent years for renewal. The only additional costs clients can expect to incur are for the Multiple Appraiser module, which costs $16 per license in the first year and $6 per license in renewal years, along with any training, which is optional.

Performance Pro Bottom Line

  • Side-by-side comparisons of employee ratings
  • Generate 360-degree employee evaluations
  • Scalable based on a client’s size
  • Priced on a per-employee license basis
  • Live, unlimited support via phone, email and chat during regular business hours

Performance Pro FAQs

Below are some frequently asked questions for Performance Pro.

Q. What type of pricing plans does Performance Pro offer?

Performance Pro offers the following pricing plans:

Starting from: US$1 000,00/year

Pricing model: Open Source, Subscription

Free Trial: Not Available

Visit our pricing table on our website at https://www.hrperformancesolutions.net/pricing.

Q. What are the main features of Performance Pro?

Performance Pro offers the following features:

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Alerts / Reminders
  • Appraisal History Tracking
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Employee Self Service
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Form Templates
  • Self-Appraisals

Q. Who are the typical users of Performance Pro?

Performance Pro has the following typical customers:

Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Performance Pro support?

Performance Pro supports the following languages:

English

Q. What type of pricing plans does Performance Pro offer?

Performance Pro has the following pricing plans:

Open Source, Subscription

Q. Does Performance Pro support mobile devices?

We do not have any information about what devices Performance Pro supports

Q. What other apps does Performance Pro integrate with?

Performance Pro integrates with the following applications:

ADP Workforce Now, BambooHR, Paylocity Web Pay

Q. What level of support does Performance Pro offer?

Performance Pro offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials