LiveHive

Real-time, sales content engagement analytics platform

3,8 /5 (13 reviews) Write a Review!

LiveHive Overview

What is LiveHive?

LiveHive sales acceleration platform automates sales follow-up to increase buyer engagement insights that power repeatable sales processes. With automated content-sharing capabilities and deep analytics, LiveHive helps sales reps deliver a more effective follow-up, better understand buyers’ interests, generate a top prospect ranking list, and deliver a “health check” of sales pipeline.

With LiveHive’s unprecedented analytics, sales leaders can understand what’s working the best and build a repeatable sales process across the sales organization.

Use LiveHive and be able to:
• Understand sales follow-up effectiveness
• Quickly access the most qualified leads for timely follow-up
• Understand prospects’ interests with engagement analytics
• Power a more accurate forecast
• Access customized email templates right from your inbox
• Auto-sync all engagement analytics right into Salesforce CRM

LiveHive Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

LiveHive Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

New profile info from document re-shares
Top Prospect Ranking
Data auto sync'd with Salesforce
Document page-by-page analytics
Access to data from your mobile
Content Engagement Analytics
LiveHive video LiveHive video LiveHive screenshot: New profile info from document re-shares LiveHive screenshot: Top Prospect Ranking LiveHive screenshot: Data auto sync'd with Salesforce LiveHive screenshot: Document page-by-page analytics LiveHive screenshot: Access to data from your mobile LiveHive screenshot: Content Engagement Analytics

LiveHive Reviews

LiveHive Reviews

Overall rating
3,8
/
5
Excellent
5

Very good
4

Average
2

Poor
1

Terrible
1

Value for Money
3,8
Features
3,5
Ease of Use
3,5
Customer Support
4,1
69% recommended this app
John G.

6 solutions in 1

The LiveHive solution has been great for our team, we now utilise a single tool that integrates fully with our CRM solution, capturing all sales activity automatically. We now have a solid data source, integrated VoiP dialler and voice mail drop.

We are able to automate our email procees, integrated with phone calls, and the system will react to the way the propsect has responded by selecting the relevant next action based on my choices.

At the back end we have good user and management analytics, which allows us to manage our people and prospects in a better way


Verified Reviewer

Leads to efficiency and effectiveness


Sulie G.

The concept is great, but at times I feel it is not incredibly user-friendly at the start.


Vincent V.

Very effective emailing tool to track warmer leads in my pipeline

The ability to track my warm leads and utilize my time efficiently by following up with prospects I know are viewing my content


Connor H.

Great tool to have work in the background of your day-to-day

deals that flow from drip marketing.. genius


John G.
Industry: Information Technology & Services
Company size: 11-50 Employees

6 solutions in 1

Used Daily for 6-12 months
Reviewed on 2016/10/31
Review Source: Capterra

The LiveHive solution has been great for our team, we now utilise a single tool that integrates fully with our CRM solution, capturing all sales activity automatically. We now have a solid data source, integrated VoiP dialler and voice mail drop.

We are able to automate our email procees, integrated with phone calls, and the system will react to the way the propsect has responded by selecting the relevant next action based on my choices.

At the back end we have good user and management analytics, which allows us to manage our people and prospects in a better way

Pros

Great user interface, pretty intuitive and good data

Cons

Was a little clunky before they changed their UI/platform

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 5 001-10 000 Employees

Leads to efficiency and effectiveness

Used Daily for Free Trial
Reviewed on 2019/08/23
Review Source: GetApp

Pros

Effective way to monitor sales and how efficient the teams are being when working. It allows the sale team to work on more important aspects of their role than emails etc. It keeps the customer happy as the system responds in a timely manner. Has great features too where you can make the most out of the system.

Cons

It is expensive and the information is pulled from the internet so the sources of this informality may not always be correct.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Sulie G.

The concept is great, but at times I feel it is not incredibly user-friendly at the start.

Used Weekly for 1-5 months
Reviewed on 2017/08/01
Review Source: Capterra

Pros

1. The concept of livehive is great. Having emails automatically send out unless they reply saves time.
2. Smartpaths
3. Easy to navigate the panel on the lefthand side
4. The aesthetic look of livehive - looks clean

Cons

1. issues with smartpaths going out at once
2. not knowing what certain terms mean on livehive, such as "error"
3. not being able to recognize who opened an email when you send an email to a mass group
4. a preview option when automating emails
5. slow send speed
6. its be cool to have a spiderweb type of response messaging- based off of what people do they get different messages

Rating breakdown

Value for Money
Ease of Use
Customer Support

Vincent V.
Industry: Computer Software
Company size: 201-500 Employees

Very effective emailing tool to track warmer leads in my pipeline

Used Daily for 1-5 months
Reviewed on 2017/08/07
Review Source: Capterra

The ability to track my warm leads and utilize my time efficiently by following up with prospects I know are viewing my content

Pros

The fact I get a notification as soon as they open my email is very helpful. I am able to track how many times me email is opened so I know how many times the email is at least being looked over by the prospect. Makes it easy seeing which emails are worth following up on and which ones aren't.

Cons

Lunching the campaigns can sometimes be difficult. At first the system has certain parts that are confusing with regards to sending all the emails at once but besides that no complaints.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Connor H.
Industry: Information Technology & Services
Company size: 1 001-5 000 Employees

Great tool to have work in the background of your day-to-day

Used Daily for 1-5 months
Reviewed on 2017/08/01
Review Source: Capterra

deals that flow from drip marketing.. genius

Pros

The ability to have it work for you while you are on the phones, perfect for any sales team that needs multiple touches on prospects

Cons

I don't have a ton of things that I dislike about the software, but one of the issues I've run into is with the clone process of smartpaths and having all of my template edited. I've found it easier just to create a new smartpath in general.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7,3/10
Based on 13 user ratings
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LiveHive Pricing

LiveHive Pricing

Starting from
N/A
Free Trial
Value for money
Value for Money
3,8/5
Based on 13 user ratings
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LiveHive Features

LiveHive Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Collaboration Tools
Contact Database
Contact Management
Customizable Templates
Data Import/Export
Lead Capture
Lead Management
Real Time Data
Reporting & Statistics
Sales Analytics
Sales Reporting
Sales Tracking
Search Functionality
Third Party Integration
Workflow Management
Features
3,5/5
Based on 13 user ratings
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Categories

Additional information for LiveHive

Additional information for LiveHive

Key features of LiveHive

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Customized email templates
  • Deepest insights on prospects' interests
  • Email Tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync'd with Salesforce
  • Follow-up effectiveness analytics
  • Free for single user with up to 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect's interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Page-by-page view metrics of prospect
  • Provides profiles for recipients of forwarded documents
  • Real-time alerts of email and document views
  • Top prospect ranking
  • Updates or termination of access to documents after sending
  • Works with Gmail, Outlook 2010 and 2013

Benefits

LiveHive automates sales follow-up to so sales reps can spend less time on routing selling tasks and more time on selling. With automated content-sharing capabilities and robust analytics, LiveHive helps sales reps understand their buyers' interests with email and sales content tracking, and helps sales managers get visibility into the effectiveness of the sales team follow-up.

LiveHive FAQs

LiveHive FAQs

Below are some frequently asked questions for LiveHive.

Q. What type of pricing plans does LiveHive offer?

LiveHive offers the following pricing plans:

Free Trial: Available

Q. What are the main features of LiveHive?

LiveHive offers the following features:

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Customized email templates
  • Deepest insights on prospects' interests
  • Email Tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync'd with Salesforce
  • Follow-up effectiveness analytics
  • Free for single user with up to 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect's interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Page-by-page view metrics of prospect
  • Provides profiles for recipients of forwarded documents
  • Real-time alerts of email and document views
  • Top prospect ranking
  • Updates or termination of access to documents after sending
  • Works with Gmail, Outlook 2010 and 2013

Q. Who are the typical users of LiveHive?

LiveHive has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does LiveHive support?

LiveHive supports the following languages:

English

Q. What type of pricing plans does LiveHive offer?

We do not have any information about what LiveHive pricing plans

Q. Does LiveHive support mobile devices?

We do not have any information about what devices LiveHive supports

Q. What other apps does LiveHive integrate with?

LiveHive integrates with the following applications:

Act-On, Act-On, Box, Dropbox Business, Egnyte, Gmail, InsideView, Microsoft OneDrive, Microsoft Outlook, Salesforce Sales Cloud

Q. What level of support does LiveHive offer?

LiveHive offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials