About Phorest

Phorest salon software helps businesses to manage their salon and gives them the marketing tools to get clients back more often, spending more. In addition to helping salons to effortlessly manage stock, staff and sales, Phorest gives users the tools as a salon owner to get clients booking more appointments and spending more.

Increase average spend by over 30% with Phorest's unique loyalty program, the 'TreatCard'; get clients booking 24/7 in real-time through a salon branded app, website booking widget and Facebook page; create hundreds of referrals online through social media with the #salonselfie and send targeted email campaigns up-selling products, treatments and styles to clients who have never experienced them before.

Phorest comes with a full training schedule a.k.a. the Phorest journey; support 6 days a week, plus weekly marketing, management and retail advice through the Phorest blog.

Join the Phorest family and get the tools you need to grow your salon like never before:

- Salon Software to manage appointments, stock, staff, and marketing
- Full suite of reporting including financial, staff performance, retail, stock, mutli-branch and more
- Salon-branded Android and iPhone app for clients
- iPhone/iPad app for salon managers and the team to move and manage appointments and even take payments, with the ability to limit access for staff to read-only.
- Full award-winning training including ongoing online training, known as the 'Phorest Journey.'
- Free marketing and business advice through the Phorest blog, plus resources such as the salon owners ultimate guide to Facebook

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Phorest

Key benefits of Phorest

1. Increasing average spend: the salon-branded TreatCard rewards clients with points when they have bought a product or service in the salon. Once they have built up enough point, they can be rewarded with a free product or treatment that they've never had before.

2. Getting clients booking more often: the salon-branded app puts businesses on the home screen on clients' iPhone and Android smartphones. It prompts clients to rebook after a set amount of time; take bookings 24/7 (the app talks to your software so no double bookings or requesting of unqualified staff); customers can view staff on 'Meet the Team', and they can check how many points they are away from their next reward encouraging them to book.

3. Turn clients into salon ambassadors: after every appointment, clients are asked to rate the treatment or style out-of-five. If they rate it 4/5 or 5/5 they can share it on Facebook, Twitter or Pinterest. They can also take a selfie as part of the review to get extra TreatCard points in order to market the product.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English, Finnish, German

Pricing starting from:

US$99,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Phorest

Images

Phorest Software - Multiple devices
Phorest Software - Search clients
Phorest Software - Choose treatments
Phorest Software - Marketing tools
Phorest Software - Snapchat integration
Phorest Software - Customer targeting
Phorest Software - Mobile app
Phorest Software - Schedule view
Phorest Software - Service booking
Phorest Software - Service receipt
Phorest Software - Customer preferences
Phorest Software - Online payment
Phorest Software - Employee time tracking
View 14 more
Phorest video
Phorest Software - Multiple devices
Phorest Software - Search clients
Phorest Software - Choose treatments
Phorest Software - Marketing tools
Phorest Software - Snapchat integration
Phorest Software - Customer targeting
Phorest Software - Mobile app
Phorest Software - Schedule view
Phorest Software - Service booking
Phorest Software - Service receipt
Phorest Software - Customer preferences
Phorest Software - Online payment
Phorest Software - Employee time tracking

Features

Total features of Phorest: 68

  • API
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Barbershops
  • For Salons and Spas
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Stock Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Wait List Management
  • Website Integration

Alternatives

Vagaro

4,7
#1 Alternative to Phorest
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SimplyBook.me

4,6
#2 Alternative to Phorest
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

POS Nation

4,6
#3 Alternative to Phorest
POS Nation's retail point of sale supports retail businesses with a turnkey solution that includes software, hardware,...

StockAgile

4,8
#4 Alternative to Phorest
StockAgile is a cloud-based software designed to help businesses in the eCommerce industry manage point-of-sale (POS)...

Reviews

Overall rating

4,8 /5
(356)
Value for Money
4,5/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,9/5

Already have Phorest?

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Showing 5 reviews of 356
Omar E.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Phorest is the best option on the market

Reviewed on 2019/07/29

Our salon has 4 locations, and operate in two different provinces. With Phorest, we are able to...

Our salon has 4 locations, and operate in two different provinces. With Phorest, we are able to track all 4 locations from anywhere we have the software installed. This allows our management team to make reports and help with any booking/sales issues our receptionists may have. We've found the marketing tools to be very helpful to send our clients promotions, and newsletters.

Pros

- Easy multi-location implementation and support.
- Consistent updates that continue to improve the software.
- Meets all of our booking and POS needs.
- Includes an excellent built-in rewards/points system, that has customizable features.
- Very comprehensive reports that make it easy to track the performance of the business, as well as, track the personal performance of each employee, allowing the management to set goals with employees and track their progress.
- Online booking system works seamlessly with Phorest's application and works with our business website/facebook page.
- Reasonable pricing.

Cons

- We wish the reviews could be listed directly as a Facebook review instead of something we have to post ourselves on our business page wall.
- We also hope to see a better system for employee categories in the near future. If I want to change the price on one service an employee does, I have to create a new category for them specifically, and there is no way to copy and past the old category. It makes a 1 second change into a 15-20 minute ordeal.

Emma H.
Overall rating
  • Industry: Computer Software
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Implementing Phorest has been an excellent experience , so motivating, engaging & profession...

Reviewed on 2017/10/28

Phorest provides everything you need for Cilent engagement and retention including email/SMS...

Phorest provides everything you need for Cilent engagement and retention including email/SMS marketing; and a loyalty program via automated reach out to clients who are in danger of lapsing plus full social media integration. In addition, I can effortlessly manage appointments, stock, rosters plus get a suite of reports on all areas of my clinic

Pros

I had researched various clinic software , but Phorest to date has exceeded my expectations . To highlight my favourite feature ,the software simplifies Cilent engagement & retention , in a way clients feel valued & special - text emails etc . This automated reach out to Cilents is such a time saving feature. I do like the loyalty scheme feature this I feel will support further growth together with the intervertebral social media marketing . I like that the software has centralised stock ,staff Cilent and clinic management . The stock management feature is an excellent tool to save time in creating orders plus provides me with a suite of reports on all areas of your my clinic . The Phorest Go app is very useful & when I was setting up the Phorest team gave me lots of useful easy tips to ensure I receive and utilise all its key features . I starting the wonder how we managed before we installed Phorest !

Cons

One feature that is missing but I am aware it's a work in progress is Cilent consultation sheets , consent forms . & the storage of notes , Phorest is an excellent piece of soft ware but it does tend to be more salon orientated but I feel Phorest recognise the need to incorporate a support package more suitable to clinic . The training sessions I feel would be much more beneficial in smaller groups .
With Phorest there does appear to be a lot of add ons to your original purchase price and monthly fee but hopefully as phorest's software encourages growth & Cilent retention these will be an investment .

Monique T.
Overall rating
  • Industry: Writing & Editing
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor customer care

Reviewed on 2019/06/25

As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would...

As of 2019 my experience is horrific. There is nothing I like about this software anymore. I would rather go back to salon iris. I just wish they were cloud base.

Pros

Client management
Client connect
Email marketing

Cons

US customer support is awful! Absolutely terrible. When they were in Ireland it was amazing. I can’t wait to leave as I have tried to communicate with their teams for months but still nothing has gotten better.
Software doesn’t have you tube tutorials to help problem solve many features are not easy to find or use.
When a client is a no show and you collect the deposit it goes to your billing and not to your bank account. That’s just ridiculous.

Alternatives Considered

Vagaro

Reasons for Choosing Phorest

Because Phorest was compatible with apple products.

Switched From

DaySmart Salon

Reasons for Switching to Phorest

They had good reviews
Amy L.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best software ever!

Reviewed on 2016/08/16

Always brilliant, always efficient and never disappointed.
The system really is way ahead of any...

Always brilliant, always efficient and never disappointed.
The system really is way ahead of any others on the market. It offers everything a business in the beauty industry would need and more.

Pros

The ease of it and the reporting is excellent.
It is a simple, yet really efficient system, and does everything I need for my business. I like the fact that the brand is honest, and doesn't rip people off to get a decent system, yet offers payment programmes to enable a business to be able to afford the best system within the industry. Everything about it is brilliant.

Cons

Nothing really. Cant say I have got any cons. Anything I have suggested or requested on user voice has been implemented. The only thing I have ever found disappointing, was the tone of whoever was responding on user voice. They seemed more technical than customer focused, and came across rude and actually a bit obnoxious in their replies, which is very unlike the Phorest communication you normally give.

Naoise F.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It's very "blonde" Friendly

Reviewed on 2017/09/06

Pros

It is a very straight forward to use and most definitely better/easier than any other system I used over the years. The team are so friendly /helpful.. you can be very tired at the end of a 10-12 hour day and maybe your cash up isn't going to plan. I've called the support team with such silly questions, if I can't figure out something from pure tiredness and I'm always treated with such politeness/and I'm not felt in any way that I have annoyed anyone.
I also love all the reports, available to me. Just to be able to see how some staff are doing or product sales or overall takings..

Cons

I'd love to see more of an easier approach to showing if the client was new or old when they check in, and also if they have had a patch test with us or not, especially for hd brows and waxing. (I'm saying that maybe there is something that's as clear as day but I've just never been shown how to do this)

Showing 5 reviews of 356 Read all reviews

Phorest FAQs

Below are some frequently asked questions for Phorest.

Phorest offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Monthly payment. Pricing depends on requirements - starting from $99/month. Contact Phorest for a price quote or product demo.

Phorest has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Phorest supports the following languages:

English, Finnish, German

Phorest supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Phorest integrates with the following applications:

Instagram

Phorest offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Phorest.