About Copper
Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.
Pricing starting from:
US$29,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Copper
Key benefits of Copper
• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).
• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.
• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.
• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.
• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.
• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.
• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.
• Work from anywhere. There's both an Android and iOS mobile app.
• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, Netherlands, United Kingdom, United States
Supported Languages
English
Pricing starting from:
US$29,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Copper
Images
Features
Total features of Copper: 105
Alternatives
Intercom
Dynamics 365
Freshsales
Method CRM
Reviews
Already have Copper?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I work with hundreds of clients in LATAM. Prosperwork is a great support to manage my company.
Reviewed on 2018/07/14
I work in a service company that offers hardware and software solutions with hundreds of clients in...
I work in a service company that offers hardware and software solutions with hundreds of clients in LATAM. Prosperwork is a fundamental support for the management of our company, it allows us to follow up on the objectives set, measure deviations, marketing actions and contact with our customers.
Pros
Prosperwork is a CRM, which works in the cloud, which allows improving the sales management of any company. Among the most brilliant features is the complete merger with the Google Suite, but that articulation does not stop there, it also has the option of integrating with other web tools such as MailChimp, on cloud solution for handling email marketing campaigns, which makes an essential support tool for the work of our marketing department.
It also offers synchronization with Dropbox, which makes it easy to transfer information through the tool.
Due to being a solution on cloud, you can follow up, in real time, the work of the sales department. Contributing to the making of early decisions, avoiding the deviation from the goal proposed by our board.
Cons
We are very satisfied with the solution presented by this software, to the point of not having found ourselves before anything we want to do and can not do it in the tool.
Although it is intuitive, it can be a bit confusing to use in the first few changes. Then, everything flows with a lot of precision and speed. The main reason for this situation is the large number of options and configurations that can be made in Prosperwork.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A lifesaver for small companies!
Reviewed on 2020/02/20
I highly recommend Copper to companies who are looking to spend less time organizing touchpoints...
I highly recommend Copper to companies who are looking to spend less time organizing touchpoints and more time doing the actual work at hand. Copper makes customer tracking and communications simple and has been a pleasure to work with.
Pros
- Couldn't be easier to implement (went live same day)
- Automatically gathers contact information for quick reference and reporting
- Easy-to-design email templates, scheduling, pipeline creation
Cons
- Logging in sometimes takes a few tries
- Chrome extension sometimes does not automatically login (deters use)
- More clear-cut pipeline design for product adoption (could be more customizability for business needs)
Response from Copper
Loving all the gold stars, Madeline! Thank you for the feedback.
- Industry: Capital Markets
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Congrats Copper! You are now officially the worst customer service!!! Great job being a...
Reviewed on 2022/10/14
I have emailed and used the customer service bot on the website over 20 times since July to ask a...
I have emailed and used the customer service bot on the website over 20 times since July to ask a basic question. Copper refuses to answer my question.
It is not humanly possible for a human to be as rude and stupid as the bot that never answers my question!!!
In my 30 years in business Copper by far has the worst customer service on the planet!!! Even worse than Pac Bell had back in the 1990’s and it was not possible to have customer service as dumb as theirs until Copper came along!!!!
Pros
Google Integration is what I liked the most!
I used to love proper works then it became Copper.
Taking away customer service is a major Blunder!!!!
Don't do business with copper unless you have plenty of time to waste hours of your life and cost you and your business tons of money in wasted production time.........
Cons
Which dumb-ass executive wakes up one day and takes away customer service!!!
Are you that ignorant that you believe your bot works????
Response from Copper
Hi Roger,
Thank you for taking the time to share your feedback. We're sorry to hear you've had this frustrating experience, and will review our processes to ensure they deliver better support for our customers. I've shared your information with the customer support team and they will reach out directly to hopefully resolve this issue.
Wishing you all the best,
Melanie at Copper
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cool Copper
Reviewed on 2019/10/20
I set up all of my meetings and have all of my business and many of my personal contacts set up in...
I set up all of my meetings and have all of my business and many of my personal contacts set up in Copper.
Pros
Copper tracks activity well and ability to make it a custom application for my use is helpful. I also like that it integrates with Gmail our company's email platform.
Cons
A bit expensive. No ability to attach files to emails sent within the system. Files can be attached if using Gmail.
Alternatives Considered
Zoho CRMReasons for Switching to Copper
Its ability to integrate with Google products.Response from Copper
Greatly appreciate the review! As for the con you've listed, we do have a feature on the horizon that will address that concern and positively impact Copper users in a big way.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, Powerful Start-up CRM
Reviewed on 2022/02/03
We use copper as a CRM tool, a pipelining tool for fundraising, an ATS (applicant tracking system)...
We use copper as a CRM tool, a pipelining tool for fundraising, an ATS (applicant tracking system) for hiring, and a task management system for customer support.
Pros
Copper is a fantastic CRM for startups leveraging Gmail that want seamless integration and an intuitive UI. Pricing is affordable in early plans, enabling startups to leverage Copper in their earliest days.
Cons
The brand needs a revamp – there are so many muted color, bland CRM tools. Copper *feels* like a fresher experience, and I wish their brand matched that new feeling.
Alternatives Considered
Salesforce Service Cloud, HubSpot Marketing Hub, Airtable, Salesforce Sales Cloud, JIRA Service Management, HubSpot CRM and IntercomReasons for Switching to Copper
Seamless integration, accessible price, reliable product.Copper FAQs
Below are some frequently asked questions for Copper.Q. What type of pricing plans does Copper offer?
Copper offers the following pricing plans:
- Starting from: US$29,00/month
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. Basic: $25 per user per month (billed annually) or $29/user/month billed monthly. Professional: $59 per user per month (billed annually) or $69/user/month billed monthly. Business: $119 per user per month (billed annually)
Q. Who are the typical users of Copper?
Copper has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Copper support?
Copper supports the following languages:
English
Q. Does Copper support mobile devices?
Copper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Copper integrate with?
Copper integrates with the following applications:
AWeber, Adobe Commerce, Asana, Constant Contact, DocuSign, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Voice, Google Workspace, Grow, HubSpot Marketing Hub, Intercom, JustCall, Keap, Mailchimp, MailerLite, Meta for Business, Operations Hub, Outfunnel, Outreach, PandaDoc, PersistIQ, Proposify, Quickbooks Online, Reply, SendPulse, Slack, Smartsheet, Surfe, TimeHero, Tray.io, Trello, Twitter, Typeform, VOGSY, WebMerge, Wufoo, Xero, Zapier, Zendesk Suite
Q. What level of support does Copper offer?
Copper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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