xTuple
About xTuple
Save time and money — Automate and integrate all manufacturing and back-office processes into a single business system: If you take sales orders, schedule production, maintain inventory shipping/receiving records, and ensure all financial data is synced, then xTuple solutions can deliver huge improvements in the effectiveness of your organization.
xTuple ERP Suite starts at its core with PostBooks®, a full-featured, fully-integrated Accounting, ERP and CRM system. Built with the PostgreSQL database and Qt framework for C++, it provides power and flexibility for a range of businesses and industries of any size. Distribution, Manufacturing and Enterprise Editions build on the same code base for advanced features needed by growing companies.
xTuple’s business management software features enterprise-class technology products and services for the supply chain, all at an affordable cost — one of the lowest Total Cost of Ownership of any ERP system on the market.
Key benefits of xTuple
xTuple is a forward-thinking IT innovator, a leader in easy-to-integrate business management software, delivering right-sized — not out-sized — industry solutions to growing manufacturing and distribution companies.
xTuple’s evolutionary approach to helping companies get to the next level of performance helps “bridge the enterprise gap.” xTuple is building a reputation with customers for three (3) things:
(1) Faster deployments
(2) Better-matched enterprise technology options
(3) Affordability
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Reviews
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- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Xtuple Review
Reviewed on 2019/02/12
Our experience with the applications listed under what we like best has been very good. Based on...
Our experience with the applications listed under what we like best has been very good. Based on the way we have use the system we have been unable to use MRP to date. However, I think this is more our issue than an XTuple issue.
Pros
Inventory tracking and financial tracking and reports. The sales module also provides needed reports and information
Cons
Currently the CRM does not allow us to track conversion rates or other metrics. It does not provide any true metric reporting features. We have had to purchase outside software and now the sales team is having to update two separate databases. This was one thing I was hoping to avoid.
The same is true for project management.
Response from CAI Software
Carol - Thank you for a great review. You are correct: xTuple is not a very metric-oriented system. It wasn't designed for modern marketers and business analysts. It's more of a data collection and repository system. However, your review is a very good example of giving us helpful information on where the product could be improved. We're actually working on integrations with other softwares (such as data visualization and marketing automation) that could be excellent, cost-effective opportunities to solve your issues.
Your success with xTuple relies on expert ERP consultants to help with your customization needs. (You've already engaged a great consultant, too!) With that said, we'll email you offline. Using MRP is an issue that your consultant can help with. And some of what you need sounds like a report to us, and one that would be a good addition to the core product (ex: CRM conversion rate), so we'd ask you to submit a Feature Request.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wanted something better than Sage that didn't require "frankensteining" the software & costing...
Reviewed on 2017/09/19
more available options without having to pay for it - included in the package which is the way it...
more available options without having to pay for it - included in the package which is the way it should be. Every time I have to purchase another piece to make the main package work better for me, it's more money for software; consulting hours, training.....
Pros
Open Source; great support team - in it to get the problem solved efficiently an effectively; great instructor - he really knows the software inside and out and a great problem solver; in fact, all of the partners involved with xTuple will help with problems if you reach out to them in the forum; and for the "cherry on top" - constantly evolving and improving - they don't rest on their laurels - they constantly challenge themselves to make it better, more expansive - "How can we benefit our customers the most" mentality and they just keep going and going.
Cons
Call it housekeeping - there used to be a few bad apples and they have been slowly and surely weeded out and discarded - both employees who "loved to hear themselves talk" but was much ado about nothing and then some partners - if you are in it, then you are in it - don't bad mouth it - the company, the customers - all of it - get out or help make it better for all - as you know, employee and partner housekeeping take time but it is better and the air about things is better; more responsive, more positive, more open discussion and not territorial - it's a true think tank like it should be. One other thing - I am not personally a programmer so admittedly some of that stuff is way over my head and there are smarter people than me there that I will happily pay from the consulting dollars to get the most efficient and effective bang for my client's buck - I wish I understood some of the report writing better - it's not my strength so it's more my con than the software I believe.
Response from CAI Software
Thank you for your review. We appreciate your longtime use and investment in xTuple.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
This program did not consult an accountant, there are so many flaws and issues that are...
Reviewed on 2018/07/02
Pros
The system is cloud based, and it allows a user to sort on screen in many columns. It's semi-easy to use and follow items for someone who understands accounting.
Cons
Issues are not always resolved timely. I am still waiting for a phone call from April 30, Customer support called once but I was in the NC office and I gave them my cell to call but it didn't happen. I put the information back into the customer support tab again on June 25th, today is July 2nd and it is still not resolved. I do not like when my AR and/or AP is out of balance. The reverse CM's do not always work. Printing an item from Xtuple is tricky, it does not always look like the screen, it adds items, deducts items and/or prints individual pages. Payables takes too many screens to do checks. We should be allowed to post zero dollar cash receipts, it happens in real life. It would be nice if you could void an invoice and/or cash receipt from a previous but post the void in the current month.
P.S. I used this software at another company in Henderson, NV prior to this and knew several issues. I would not have recommended this software but Canyon Stone had purchased it a few months prior to me being hired.
Response from CAI Software
There¿s no excuse for your support issue to have slipped through the cracks. Our mission is for customers to be happy, and your investment in the Distribution Edition is important to us. I've checked our issue tracker and it appears this has now been resolved?
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
from initially hating the product, i am very comfortable with
Reviewed on 2018/07/02
Ability to obtain accurate and timely information for reports
Ability to obtain accurate and timely information for reports
Pros
Very powerful. Provides us with accurate information, once one really knows how the program works. Compared to other ERP programs, it is a lot less costly.
Cons
Reconciliation feature needs a lot of work. Look at Quickbooks to see how easy it is.
Still need the ability to print a P&L for a specific period that can be adjusted(e.g. 1 days or 1 week).
Not easy to customize(need to be a programmer)
Would like to see it work better in a Mac environment (ability to magnify screen when needed)
Would like to see an app that I can use on my iPad
Response from CAI Software
Thank you, David, for your honest review and your investment in xTuple Manufacturing. RE: your P&L, here¿s some great tutorials on the Financial reporting engine (FRE); it¿s really a robust reporting tool that doesn¿t require programmer-level knowledge: https://xtupleuniversity.xtuple.com/library/videos/financial-reporting-engine-part-1
Let¿s ensure you're on the latest version of the software; your Account Rep can help: https://xtuple.com/contact-professional-services
P.S. Watch for us to change the game and launch a new category of solutions in September 2019!
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid System with Good Track Record of Improvement
Reviewed on 2017/02/03
Our company implemented the Xtuple system and have used it now for approx 9 years. We originally...
Our company implemented the Xtuple system and have used it now for approx 9 years. We originally purchased it as it had all the primary features one would expect in an ERP system, it featured a great deal of what we were looking for, and it was at an affordable price structure as well. Over these years we've found the system to be very stable platform for our business, and we've been impressed with the ongoing development and roll outs of new and expanded features. Xtuple has also come a long way in providing high quality training materials.
In addition, and very importantly, their support staff have been top notch, exhibiting high skill capabilities, and timely responses. They've even come to our aid with issues that were clearly user caused, not system bugs.
In short, I'd highly recommend Xtuple for any business as a high quality system with a team that seems dedicated to ongoing improvement. Great software and compares very well to much more expensive systems.
Pros
Has all the features of much more expensive systems, and they continue to improve on a continuing basis. The 'Workbench' features make several tasks much easier.
Cons
Some menu features aren't readily apparent, although they work well once fully understood.
xTuple FAQs
Below are some frequently asked questions for xTuple.Q. What type of pricing plans does xTuple offer?
xTuple offers the following pricing plans:
- Starting from: US$175.00/month
- Pricing model: Subscription
- Free Trial: Not Available
PRICING INCLUDES software, maintenance, support, and cloud hosting. Modular design means you don't have to implement an entire enterprise resource planning (ERP) system. Built by operations experts with functionality added specifically for modern — and modernizing — manufacturers. Scales as you grow. Compare the functionality found in xTuple software — including licenses, business continuity, maintenance and support.
Q. Who are the typical users of xTuple?
xTuple has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does xTuple support?
xTuple supports the following languages:
Arabic, Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish, Traditional Chinese, Turkish
Q. Does xTuple support mobile devices?
xTuple supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does xTuple integrate with?
xTuple integrates with the following applications:
ADP GlobalView Payroll, Amazon EC2, Arena PLM, Avalara, HubSpot CRM, HubSpot Service Hub, Mailchimp, OrangeHRM, QuickBooks Payroll, Stripe, authorize.net
Q. What level of support does xTuple offer?
xTuple offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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