About Housecall Pro

Holiday Promo: Just $22 for your first month* call now to learn more 855-407-3088.

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.

This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Pricing starting from:

US$49,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Housecall Pro

Key benefits of Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$49,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Housecall Pro

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    Features

    Total features of Housecall Pro: 139

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling
    • Approval Process Control
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Automatic Backup
    • Availability Indicator
    • Bank Reconciliation
    • Bid Management
    • Billing & Invoicing
    • Booking Management
    • Budgeting/Forecasting
    • Business Process Automation
    • CRM
    • Calendar Management
    • Calendar Sync
    • Change Order Management
    • Chat/Messaging
    • Client Database
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Commercial/Industrial
    • Communication Management
    • Compliance Tracking
    • Confirmation/Reminders
    • Contact Database
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Dashboard
    • Customizable Forms
    • Customizable Invoices
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Dispatch Management
    • Document Management
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Employee Management
    • Employee Scheduling
    • Equipment Maintenance
    • Equipment Tracking
    • Estimating
    • Event Calendar
    • File Storage
    • Financing Management
    • Fleet Management
    • For Commercial and/or Industrial Electrical Contractors
    • For HVAC Companies
    • For Locksmiths
    • For Pest Control Companies
    • Forms Management
    • GPS
    • Geographic Maps
    • Graphical Workflow Editor
    • Group Scheduling
    • Historical Reporting
    • Interaction Tracking
    • International Moves
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Labor Rates
    • Lead Management
    • Local Moves
    • Location Tracking
    • Maintenance Scheduling
    • Marketing Automation
    • Military / GSA Moves
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Payments
    • Mobile Signature Capture
    • Multi-Location
    • Online Booking
    • Online Invoicing
    • Online Payments
    • Online Time Clock
    • Payment Collection in the Field
    • Payment Processing
    • Preventive Maintenance
    • Progress Tracking
    • Project Billing
    • Project Management
    • Property Layouts
    • Purchasing & Receiving
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Reminders
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • Sales Tax Management
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Takeoff
    • Task Management
    • Technician Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Work History
    • Work Order Creation
    • Work Order Management
    • Workflow Configuration
    • Workflow Management

    Alternatives

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    Service Fusion

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    Reviews

    Overall rating

    4,7 /5
    (2 548)
    Value for Money
    4,7/5
    Features
    4,5/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Housecall Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2 548
    Paul M.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product!

    Reviewed on 2020/03/01

    CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on...

    CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

    Great Job Guys! Really, I mean it.

    Pros

    I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

    Cons

    The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

    Alternatives Considered

    QuickBooks Desktop Enterprise

    Reasons for Switching to Housecall Pro

    A friend of mine who opened an HVAC company the same time I opened my company sold me on the idea of sharing leads through the software. I went for a test drive the first month and was sold after interacting with the customer support team. OMG everyone is awesome! If Chick-Fila and Home Depot had a baby. Stellar Customer Service Model...
    Orville davis, L.
    Overall rating
    • Industry: Renewables & Environment
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great ERP system for small businesses especially in Service industries

    Reviewed on 2021/03/06

    I love Housecall Pro

    I love Housecall Pro

    Pros

    I love that I can do everything in one spot. Employees can clock in, jobs can be scheduled. Dashboards are present to view performance, and credit processing is easy.

    Cons

    A bit expensive per month but it definitely has a lot of features. Every now and then it will have some bugs but easily fixed.

    Alternatives Considered

    Workiz

    Reasons for Switching to Housecall Pro

    The sales team was very informative and not pressuring.
    Holden E.
    Overall rating
    • Industry: Consumer Services
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Software, Great People, Great Company.

    Reviewed on 2022/01/10

    Great experience with everyone

    Great experience with everyone

    Pros

    I like the responsiveness of the employees most about Housecall Pro. Between the chat bubble and the Facebook groups, these folks are on top of everything and are constantly looking for ways to improve the product for the end-user; us.

    Cons

    I would like to see more options as it relates to recommended updates and changes from users. If this was more transparent, perhaps we could see what's in the pipeline. Our dry cleaning software has a forum where we each get a certain number of votes to vote on upcoming products and issues.

    Alternatives Considered

    ServiceTitan and Square Point of Sale

    Reasons for Switching to Housecall Pro

    Ease-of-use, cost, and pitch.
    Simon P.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst apps ever

    Reviewed on 2021/12/02

    Feel like they’re waiting for you to pay and then let you feel important without services.

    Feel like they’re waiting for you to pay and then let you feel important without services.

    Pros

    If you don’t like costumers service, pay for a full year

    Cons

    Everything, from their costumer service to the president. It closely related.

    Rosemary P.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    HouseCall Pro

    Reviewed on 2021/11/11

    Overall, this software has benefited our company a lot over the past year and a half. We now are...

    Overall, this software has benefited our company a lot over the past year and a half. We now are able to keep better track of our customers and that alone has increased our customer service.

    Pros

    This software is very easy to integrate from previous software or even just from an excel sheet. It has the majority of features we are looking for in an HVAC CSM system, including; dispatch, scheduling, gps tracking, time tracking, reoccurring appts, service plans, etc.

    Cons

    There are only a few features we would love to see added to this software to make it 100% for us, however, none are a breaking point for us to use other software. First, we would love to be able to have inventory tracking. If our techs use a part, it would be nice if it would deduct from an inventory so we can just order what has been used. Instead, we have to do inventory once a week which cuts down on production time. Second, we would love a job routing feature. Currently, we have to look at each appt to see where each tech is scheduled to be, to figure out where to schedule potential clients. It becomes too time consuming for a customer waiting for us to determine where to put them while on the phone, so we end up scheduling and sometimes our guys are making zig zags through town or looping because we service multiple cities.

    Alternatives Considered

    ServiceTitan

    Reasons for Choosing Housecall Pro

    We made the switch because we needed automated billing, reoccurring appts, and scheduling with dispatching.

    Reasons for Switching to Housecall Pro

    HCP was chosen over Service Titan because it was cheaper and had almost all the same features. Although Service Titan has more features, I felt HCP had integrated features already for HVAC which we never knew we would love until using the software. We are a small business in a growing phase and love that HCP grows with your company.
    Showing 5 reviews of 2 548 Read all reviews

    Housecall Pro FAQs

    Below are some frequently asked questions for Housecall Pro.

    Housecall Pro offers the following pricing plans:

    • Starting from: US$49,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager

    Housecall Pro has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Housecall Pro supports the following languages:

    English

    Housecall Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Housecall Pro integrates with the following applications:

    CallRail, Facebook for Business, Google Calendar, Gusto, Mailchimp, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier

    Housecall Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Housecall Pro.