15Five

Super easy to use - no 'training' necessary (even though it is available). Get's the team to think every week about what's important, how they can be intentional with their time, what they want to achieve and how to bring ideas to the table. The performance management software takes conversations to where they should be - improving the working life of employees. It's development focussed and doesn't take long to do. The new homepage allows each team member to use the product daily to stay on top of what's important. We use the rating out of 5 each week as a key company metric to get a sense of how our team are feeling about work.

We recently engaged a points based recognition program which I fear will replace the high5's. I'm wondering if this could be integrated somehow as the high5's were a real motivator for the team. From what I can tell, there is no analysis tool at the end of a review period to analyse the 'manager only' data so see what ratings were provided across the board. It would be great to use a talent rating in the system too which showed where our high performers were.

The tool can be used by workers to alert team managment of dissatisfaction in a way that has a lower bar to action. In this i mean raising dissatisfaction can be difficult with team management often because it requires a push from workers to raise complaints. This software can provide an outlet that has a lower barrier to participation to alert dissatisfaction - this can get the process rolling to resolve these issues.

Anonymous feedback can be given if the software is configured for this. This can be useful to understand how a team feels.

This software to me feels like a solution that is better resolved by a more human touch from team management and company HR.
This software helps to provide feedback from multiple levels of a team to ensure members of the team are satisfied. I shall focus on what i feel is the most important purpose of this software, helping resolve dissatisfaction in a team.
This should in my opinion be dealt with using a human touch and face to face help from management for employees and not through a semi automated tool. 15Five sends out surveys and feedback requests every week to employees to ask for their feedback on how work is going. This to me feels not like the best solution for organisations.

I have been using 15Five for years, with multiple companies. Then when I met the CEO and crew at an event and spoke with one of the product leaders for their future performance review feature they wanted to roll out, it seems they ended up using EVERYTHING I described to them in detail of how I thought the NEW version of performance reviews should be like when they launched "Your Best Self"! (Very flattered and stoked) We've already trained the team and coined it as Jelli's YBS. I was using BambooHR's perf review and switched immediately. Also their High Fives have a great tracking source I find very valuable.

CS is always a tricky subject. Even though they have a great chat feature, the person I was speaking to was helpful and listen to the challenge with my BambooHR and 15Five integration, I believe she resolved the issue, but I never heard a follow up or closing ticket confirmation