Staffbase

Staffbase

Mobile-first employee communication for large organisations

4.8/5 (12 reviews)

Staffbase Overview

Effective communication lies at the heart of every organization. To convey purpose, direction and a sense of meaning is the role of effective communicators. Our mission is to equip internal communicators with a platform and mobile channel that allows them to reach every employee, gather feedback and to show the impact of their work to management.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English, French, German

Staffbase Reviews

Overall rating
4.8/5
100% positive reviews
10
Excellent
2
Very good
0
Average
0
Poor
0
Terrible

Taking employee experience to the next level

Used Daily for 2+ years
Reviewed on 10/8/2018
Review Source: Capterra

Viessmann runs its entire internal comms network over the Staffbase platform. We have abolished all printed forms of communications, newsletter and employee magazine. Thanks to the marvelous support from the Staffbase team, we are that 92% of our German employees use the platform on a weekly basis. In the future, we will scale this to additionally target customers and job candidates.

Pros

Staffbase helps companies to boost employee experience across the entire workforce. Consistently integrating the needs on white- and bluecollar workers, the platform differs widely from convoluted Social Intranet solution. With a bundle of off-the-shelf plugins and integration, Staffbase easily covers 90 percent of communication requirements and, at the time, serves as portal for collaboration and exchange. Above all, the people at Staffbase really know internal comms inside out – it's an integrated approach, not just SaaS.

Cons

Staffbase is way ahead of its competitors in terms of usability, customer support and features. The only thing that is missing is a Confluence integration – with Atlassian only offering a stripped down app for general usage, this will be an important bridge to cover in the next months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Useful and intuitive tool for internal communications

Used Daily for 1+ year
Reviewed on 10/8/2018
Review Source: Capterra

Working with the Staffbase system has changed our internal communications completely. Finally, we reach everyone - if they work in front of a computer or in a garage without constant connection to our company network. By now, our main focus in internal communications lies on the employee app.

Our employees respond really well to the system. They now have a place where they can gather current information quickly. And it is also a plattform for quick feedback and interaction.

Additionally, the Staffbase team is very open to feedback and takes on requests for further development.

Pros

Our users get along with the system really well. The navigation throughout the content is rather intuitive.

The Staffbase system has many great features, that you can adopt just the way they are. Also, it's rather simple to find a "work-around" to achieve the results you would like to reach, if the appropriate feature isn't there already.

Also, the administrational system is really easy to work with. Most features are very intuitive to handle and you don't need to be an IT-expert.

Cons

The tools for user behavior analysis are rather simple and don't provide much information about long-term user activity. But, I have high hopes for future developments.

Few features can only be set up by Staffbase. I would like to have more flexibility in changing particular applications myself.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

It's been easy to use from the get-go with fully-engaged support all along the way.

Used Daily for 6-12 months
Reviewed on 7/25/2018
Review Source: Capterra

It has enhanced our ability to communicate directly with our employees - something we have struggled with over the years as most of our employees work in different units and at non-desk positions.

Pros

It is easy for both our end users to use and for our backend admins. We didn't want to overwhelm our employees with a clunky system. Staffbase has provided a clean space with the flexibility to make it what we want. Their support along the way has been especially helpful too.

Cons

We have a small list of "wishes" for the app - meaning we wish it could do this or that. Just little tweaks to make it more adaptable to our business and purpose. However, Staffbase has been continually adaptable to new ideas and suggestions and we have seen our requests come to fruition through new updates . They listen - which helps.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Nice app with useful features

Used Daily for 1+ year
Reviewed on 10/22/2018
Review Source: Capterra

We were looking for a new way for our intranet, a channel into the company.
The communication within our organisation had to become fast, clear and comfortable.
Many different sources of information needed to be combined in one medium.
With this app we have managed this very well in a short time.
The contributions and articles are read within a few hours by at least half of all colleagues, which means very good accessibility.
The app's functions allow you to distribute articles according to the company hierarchy.

Pros

easy handling
self-explanatory
many different useful plugins
rapid implementation

Cons

Chat plugin should become more functional
market-leading apps should serve as a benchmark here

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Great tool for internal communication

Used Daily for 1+ year
Reviewed on 10/15/2018
Review Source: Capterra

Pros

The application is really easy to use - for administrators as well as for employees. There are a lot of features that could be implemented - and the range of features is continuously increasing.

Cons

There are some small things that could be improved, for example when somebody forgot his password - people get not informed when they entered wrong data, so they wait for the mail to reset their password but they never receive it. It would be better if the system could tell them that they have maybe entered a wrong (or for the system unknown) mail address.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
User Recommendation
9.2/10
Based on 12 reviews
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Staffbase Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

https://staffbase.com/en/pricing/

Value for Money
4.5/5
Based on 12 reviews
Compare value for money rating with alternatives

Staffbase Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Onboarding
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Applicant Tracking
  • Automatic Reminders
  • Compliance Management
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Recruiting Management
  • Time & Attendance Tracking
Features
4.2/5
Based on 12 reviews
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Additional information for Staffbase

Key features of Staffbase

  • Apps for iOS, Android and web
  • Easily create your own extensions
  • Easy onboarding with or without company email
  • Employee communications
  • Employee directory
  • Employee newsletter
  • Get social with comments and likes
  • Internal news publishing
  • Mobile-first internal communications
  • Mobile-first intrannet
  • Planned
  • Push notifications

Benefits

The Staffbase communication platform and complimentary services equip internal communicators with a mobile channel that is optimized for maximum reach, relevance and engagement:

- Employee relationship platform for large, distributed organizations
- Allows to reach every employee in the company through mobile BYOD approach
- Full-suit of features for the effective communicator like news channels, mobile magazine, chats groups
- Full service custom on-boarding and rollout service
- Easily extendable into a Mobile Intranet
- App can be branded to company branding
- Communications analytics, reports and dashboards
- Integrations trough SharePoint and REST APIs
- Suite of Plugins available

Staffbase FAQs

Below are some frequently asked questions for Staffbase.

Q. What type of pricing plans does Staffbase offer?

Staffbase offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

https://staffbase.com/en/pricing/

Q. What are the main features of Staffbase?

Staffbase offers the following features:

  • Apps for iOS, Android and web
  • Easily create your own extensions
  • Easy onboarding with or without company email
  • Employee communications
  • Employee directory
  • Employee newsletter
  • Get social with comments and likes
  • Internal news publishing
  • Mobile-first internal communications
  • Mobile-first intrannet
  • Planned
  • Push notifications

Q. Who are the typical users of Staffbase?

Staffbase has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Staffbase support?

Staffbase supports the following languages:

English, French, German

Q. What type of pricing plans does Staffbase offer?

Staffbase has the following pricing plans:

Subscription

Q. Does Staffbase support mobile devices?

Staffbase supports the following devices:

Android, iPhone, iPad

Q. What other apps does Staffbase integrate with?

Staffbase integrates with the following applications:

Facebook, Google Analytics, Google Calendar, Office 365, SharePoint

Q. What level of support does Staffbase offer?

Staffbase offers the following support options:

Knowledge Base, Online Support, Phone Support