HubSpot Sales Hub

Freemium email productivity & tracking for sales teams

4,5 /5 (264 reviews) Write a Review!

HubSpot Sales Hub Overview

What is HubSpot Sales Hub?

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

HubSpot Sales Hub Overview

Pricing

Starting from
US$50,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.


HubSpot Sales Hub Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan and 3 others, Germany, Brazil, Mexico
Supported Languages
English, French, German, Japanese, Portuguese, Spanish

Media

Manage your deal pipeline in HubSpot Sales
Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
Automate follow-ups and send a series of timed, tailored emails to prospects
Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
View prospect contact information, social media profiles, company information and more, right alongside emails
View prospects' recent interactions with your emails
Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
Schedule automated, tailored follow-up emails
HubSpot Sales Hub video HubSpot Sales Hub video HubSpot Sales Hub screenshot: Manage your deal pipeline in HubSpot Sales HubSpot Sales Hub screenshot: Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence HubSpot Sales Hub screenshot: Automate follow-ups and send a series of timed, tailored emails to prospects HubSpot Sales Hub screenshot: Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency HubSpot Sales Hub screenshot: View prospect contact information, social media profiles, company information and more, right alongside emails HubSpot Sales Hub screenshot: View prospects' recent interactions with your emails HubSpot Sales Hub screenshot: Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles HubSpot Sales Hub screenshot: Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars HubSpot Sales Hub screenshot: Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more HubSpot Sales Hub screenshot: Schedule automated, tailored follow-up emails

HubSpot Sales Hub Reviews

HubSpot Sales Hub Reviews

Overall rating
4,5
/
5
Excellent
169

Very good
73

Average
20

Poor
1

Terrible
1

Value for Money
4,2
Features
4,4
Ease of Use
4,3
Customer Support
4,4
92% recommended this app
Bart M.

Wish we had started using Hubspot earlier

I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.


Danny U.

33 CBD Supply Hubspot Review


Brenan L.

Sales Hub makes basic CRM functionality accessible to SMBs


Philip R.

Happy CRMing

For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!


Verified Reviewer

Industry Standard, but alternatives might be better for your needs


Bart M.
Industry: Market Research
Company size: 2-10 Employees

Wish we had started using Hubspot earlier

Used Weekly for 6-12 months
Reviewed on 2020/09/25
Review Source: Capterra

I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

Pros

1) Grows with you
Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.

2) Easy sequences & follow-up
The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.

3) All-in-one
The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.

4) Community
The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

Cons

1) Only community
Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.

2) Constant changes in pricing & feature lists
I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.

3) The neverending upsell
It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Danny U.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

33 CBD Supply Hubspot Review

Used Daily for 6-12 months
Reviewed on 2020/08/27
Review Source: Capterra

Pros

Overall functionality and product options as well as the extensive educational platform

Cons

Different contracts for different modules

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brenan L.
Industry: Computer Software
Company size: 11-50 Employees

Sales Hub makes basic CRM functionality accessible to SMBs

Used Daily for 2+ years
Reviewed on 2019/11/06
Review Source: Capterra

Pros

Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

Cons

The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Philip R.
Industry: Chemicals
Company size: 2-10 Employees

Happy CRMing

Used Daily for Free Trial
Reviewed on 2020/08/19
Review Source: Capterra

For the Free cost it excellent. When business picks up I will buy into the payable version. Not invoicing any one right now. It been over 4 months with NO INCOME!!!

Pros

Ease of use and great interface and how it integrates with other software i.e. Freshbooks

Cons

Text messaging is a huge part of our business and having to add texting is labor-intensive. When setting a new task. It doesn't create the next step in the sales process

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Computer Software
Company size: 2-10 Employees

Industry Standard, but alternatives might be better for your needs

Used Weekly for 6-12 months
Reviewed on 2020/10/03
Review Source: Capterra

Pros

-Integrates really well with other tools -- most sales software offer a Hubspot integration which makes really easy to try new 3rd party tools to make your sales stack better

Cons

- Didn't have a great way to communicate in the tool -- other software offer things like emailing within your CRM so you can keep everything in one place

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
8,9/10
Based on 264 user ratings
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HubSpot Sales Hub Pricing

HubSpot Sales Hub Pricing

Starting from
US$50,00/month
Free Trial
Free
Subscription
Value for money

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

Value for Money
4,2/5
Based on 264 user ratings
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HubSpot Sales Hub Features

HubSpot Sales Hub Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,4/5
Based on 264 user ratings
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Categories

Additional information for HubSpot Sales Hub

Additional information for HubSpot Sales Hub

Key features of HubSpot Sales Hub

  • Activity streams
  • Automatic activity logging
  • Automatic notifications
  • CRM integration
  • Call recording
  • Calling
  • Contact histories
  • Contact management
  • Custom email notifications
  • Custom prospect views
  • Customizable reports
  • Customizable templates
  • Dashboards
  • Document management
  • Document planning & optimization
  • Email open & click tracking
  • Email scheduling
  • Email sequence performance analysis
  • Email sequences
  • Email templates
  • Follow-up prioritizing
  • Follow-up scheduling
  • Gmail integration
  • In-email profiles
  • Lead nurturing
  • Live chat
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Multiple deal pipelines
  • Personalized follow-up emails & reminders
  • Pipeline management
  • Pipeline tracking
  • Predictive lead scoring
  • Prospect filtering
  • Prospect website visit tracking
  • Prospecting tools
  • Real-time notifications
  • Sales automation
  • Task automation workflows
  • Task management
  • Tracking features

Benefits

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.

  • HubSpot Sales Hub FAQs

    HubSpot Sales Hub FAQs

    Below are some frequently asked questions for HubSpot Sales Hub.

    Q. What type of pricing plans does HubSpot Sales Hub offer?

    HubSpot Sales Hub offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    HubSpot Sales: FREE - $0/month - for the individual sales rep. HubSpot Sales Starter: $50/user/month - for sales teams. HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

    Q. What are the main features of HubSpot Sales Hub?

    HubSpot Sales Hub offers the following features:

    • Activity streams
    • Automatic activity logging
    • Automatic notifications
    • CRM integration
    • Call recording
    • Calling
    • Contact histories
    • Contact management
    • Custom email notifications
    • Custom prospect views
    • Customizable reports
    • Customizable templates
    • Dashboards
    • Document management
    • Document planning & optimization
    • Email open & click tracking
    • Email scheduling
    • Email sequence performance analysis
    • Email sequences
    • Email templates
    • Follow-up prioritizing
    • Follow-up scheduling
    • Gmail integration
    • In-email profiles
    • Lead nurturing
    • Live chat
    • Microsoft Office integration
    • Microsoft Outlook integration
    • Multiple deal pipelines
    • Personalized follow-up emails & reminders
    • Pipeline management
    • Pipeline tracking
    • Predictive lead scoring
    • Prospect filtering
    • Prospect website visit tracking
    • Prospecting tools
    • Real-time notifications
    • Sales automation
    • Task automation workflows
    • Task management
    • Tracking features

    Q. Who are the typical users of HubSpot Sales Hub?

    HubSpot Sales Hub has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does HubSpot Sales Hub support?

    HubSpot Sales Hub supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    Q. What type of pricing plans does HubSpot Sales Hub offer?

    HubSpot Sales Hub has the following pricing plans:

    Free, Subscription

    Q. Does HubSpot Sales Hub support mobile devices?

    HubSpot Sales Hub supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does HubSpot Sales Hub integrate with?

    HubSpot Sales Hub integrates with the following applications:

    APIANT, Aircall, Alooma, Azavista, HubSpot Marketing Hub, Kixie, Privy, Sigstr, atEvent, eFileCabinet

    Q. What level of support does HubSpot Sales Hub offer?

    HubSpot Sales Hub offers the following support options:

    Knowledge Base, Online Support, Phone Support, FAQs, Video Tutorials, Forum