kintone

4.7 (154)
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Agile, No-code Business Application Platform

About kintone

Typically, companies have to hire vendors to create business applications and then a whole other set of vendors to customize the solutions. With kintone, however, a new, customized business app can be up and running in no time.


Key benefits of kintone

  • Build applications specific to your business. Customize the app to meet your exact needs. No IT department required.

  • To enhance your collaboration with internal colleagues and external partners, the workspace provides business apps, real-time charts, business processes and communication all in one place. Your one-stop-shop for effective collaboration.

  • Show graphs and create reports instantly from real-time data using smart, automatic graphing features. Embed your data into rich text or other services to enable real-time visualization.

  • Collaborate with your external partners and customers by creating individual guest workspaces. Guests will have access to the apps, graphs, business processes and communications that you want them to see and not the ones you don't.

  • Receive approval request notifications even on your mobile device. Define business processes with internal and external partners.

  • Images

    kintone Software - kintone customer database
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    kintone Software - kintone marketplace
    kintone Software - kintone prospects lists
    kintone Software - kintone order details
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    kintone Software - kintone announcements
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    kintone Software - kintone sales dashboard
    kintone Software - kintone marketplace
    kintone Software - kintone prospects lists
    kintone Software - kintone order details
    kintone Software - kintone marketing tasks

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    Reviews

    Overall rating

    4.7 /5
    (154)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.6/5

    Already have kintone?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 154
    Genesis
    Genesis
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 501–1,000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Kintone Review

    Reviewed on 2023/03/09

    Pros

    Project management features are perfect for managing workflow and task. And it allow to customize data.

    Cons

    Nothing to least like however mobile app is a little slow.

    Response from Cybozu

    Hello Genesis,

    Thank you for your positive feedback! We're happy to hear that Kintone's project management capabilities are working well for your business.

    That being said, your feedback regarding our mobile app will be noted and relayed to the product team. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates
    https://blog.kintone.com/company-news

    Feel free to reach out to [email protected] if you have any questions. Our support team is glad to help you.

    Sincerely,
    Kintone Team

    Verified Reviewer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The People make the Product

    Reviewed on 2019/02/13

    Transitioned a complex database with many "many to many" relationships which don't seem to...

    Transitioned a complex database with many "many to many" relationships which don't seem to something the designers at Kintone make a priority but thanks to experts and determined support from the team, we've figured most things out. We have a lot of work to do yet and it can feel daunting but thanks to the support, it is doable.

    Pros

    The support. Figuring things out wasn't intuitive for me and without the support team, I'd likely not have seen the transition through. The team was unbelievably patient and kind and smart about ensuring we didn't get it fast...but correct. Support team truly was the best value and made all the difference in the world.

    Cons

    Challenging to use and learn.
    Lack of comprehensive tutorials.
    I would always search first for help but only found very basic guidance which made me feel terrible for always having to turn to support team to figure things out. The product is great if you are very tech savvy and have advanced skills... or if you have the team for support. But if we had to go this alone, we'd never have endured.

    Response from Cybozu

    Hi there,

    Thank you for your review! Our support team truly appreciates all of your feedback, and we're always happy to help whenever you need it. Don't hesitate to reach out if you ever need assistance!

    Best,
    Kevin
    Kintone Customer Success

    Tina
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Kintone review

    Reviewed on 2022/09/27

    Hope for further future enhancements to make it more user friendly

    Hope for further future enhancements to make it more user friendly

    Pros

    It is better than what we had but that is not saying much. I am hoping that future enhancements will make it better.

    Cons

    Every time I click on an app etc. it keeps opening a new tab.

    Response from Cybozu

    Hi Tina,

    We appreciate your feedback. Your comment regarding Kintone's user-friendliness will be duly noted and passed over to the product team.

    Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns

    Warm regards,
    Kintone Team

    Verified Reviewer
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Made it easy for a caveman

    Reviewed on 2019/02/16

    I am not a developer. I know how to spell HTML. The Kintone team took a concept I had and created...

    I am not a developer. I know how to spell HTML. The Kintone team took a concept I had and created a comprehensive client evaluation audit and scoring system that included multiple client support apps, like action planning. From day one until we were able to start testing initial versions was fast, fast, fast. The development time was a matter of months from start to roll out. The people we worked with were wonderful, honest and smart. The only challenge was that since I am not a "techie" - there were times their communications were a bit over my head. But they eventually learned how to communicate better with a novice like me. I was very, very pleased with Kintone and the platform they built and manage for us.

    Pros

    The system is quite robust, has multiple applications (audit, reporting, support materials, action planning), and easy to use.

    Cons

    Multiple clients cannot be working on their audit at the same time.

    Response from Cybozu

    Hello,

    Thank you for your review and our team is very grateful for your feedback! As you mentioned, Kintone is a very robust system that can be designed however you want it to be, and we're happy that we were able to help turn your concept into a system that works for you!
    Let us know anytime if there's anything else we can help you with!

    Best,
    Kevin
    Kintone Customer Success

    Verified Reviewer
    Overall rating
    • Industry: Textiles
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    PHENOMENAL PRODUCT!

    Reviewed on 2018/04/18

    TONS. We originally started using Kintone to develop a Supplier Portal for our international...

    TONS. We originally started using Kintone to develop a Supplier Portal for our international suppliers. This is currently in use. We are now working to develop a portal for our design and sales department - housing the core processes of our custom manufacturing operation.

    Pros

    It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

    Cons

    There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

    Response from Cybozu

    Thanks so much for the kind words! Glad to hear you are expanding your Kintone use throughout your company. Let us know if there is any way we can help as you onboard your new users.

    Showing 5 reviews of 154 Read all reviews

    kintone FAQs

    Below are some frequently asked questions for kintone.

    kintone offers the following pricing plans:

    • Starting from: US$24.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Education & Government Subscription: $24/user/month, minimum 5 users Nonprofit Subscription: $24/user/month, minimum 5 users Professional (up to 300 users): $24/user/month, minimum 5 users Enterprise (unlimited users): on demand Special pricing plans are also available for businesses in education and government, as well as nonprofits.

    kintone has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    kintone supports the following languages:

    English

    kintone supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    kintone integrates with the following applications:

    Box, Dropbox Business, Eventbrite, Evernote Teams, Field Control, Formstack Documents, GitHub, Gmail, Google Calendar, Google Drive, Google Workspace, JIRA Service Management, Mailchimp, Make, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Okta, OneDrive, OneLogin, Slack, Tableau, Trello, Twilio, Twitter/X, Typeform, WordPress, Zapier, Zendesk Suite

    kintone offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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