BlueJeans Overview

What is BlueJeans?

BlueJeans offers a video conferencing solution for business meetings with support for content sharing, meeting recording, text chat, and multiple participants. You can connect to a Blue Jeans meeting from any device, both iOS and Android, as well as from multiple platforms, such as Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync, and more.

BlueJeans supports meetings for up to 25 video or audio participants in a standard meeting mode, and up to 100 with the Large Meetings add-on. Participants can share content in high definition and share videos with all participants simultaneously. You can record, store, share, and watch meetings back. You can also send links, questions and other text communications through the group text chat feature.

BlueJeans offers a command center to manage and track all video conferencing activity. Interactive dashboards show you key meeting data such as geographical participant distribution and key feature utilization through graphs and charts. The command center gives access to real-time meeting metrics in addition to historical trend analysis reports. You can also use this feature to define access permissions and add or remove users.

BlueJeans Overview

Pricing

Starting from
US$12,49/month

Pricing options

Free Trial
Subscription
Value for money

BlueJeans offers a free trial for new users, after which the software is available across 3 pricing tiers for each of the module. Pricing and functionality - outlined below - scales with number of participants or attendees.

Meetings:
BlueJeans Standard:
• Monthly: $12.49 host/month, billed at $119.88 host/year
• Annually: $9.99 host /month, billed at $119.88 host/year
BlueJeans Pro:
• Monthly: $17.49 host/month, billed at $167.88 host/year
• Annually: $13.99 host/month, billed at $167.88 host/year
BlueJeans Enterprise: Please contact directly for pricing information.

Events:
• One-time webinar: $499/webinar

Gateway for Teams:
• Up to 19 rooms: $99/room/month
• 20 rooms or more: Contact directly for pricing information


BlueJeans Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

Blue Jeans and Salesforce integration
Multiple particiants in Blue Jeans
BlueJeans video BlueJeans screenshot: Blue Jeans and Salesforce integration BlueJeans screenshot: Multiple particiants in Blue Jeans

BlueJeans Reviews

BlueJeans Reviews

Overall rating
4,3
/
5
Excellent
219

Very good
158

Average
48

Poor
10

Terrible
5

Value for Money
4,2
Features
4,2
Ease of Use
4,3
Customer Support
4,1
86% recommended this app
Jacqueline G.

Academic Online Tutoring at Texas Southern University!


Verified Reviewer

Bluejeans offers great audio and video quality in a Web Conferencing environment

Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once they work through the issues with performance in the software, it will be far superior to others in the marketplace.


Verified Reviewer

A pretty smooth meeting experience


Verified Reviewer

Rarely get Good Quality Video & Audio

Overall I find myself often frustrated that I didn't hear someone at a critical moment. not always - but just enough times to leave a bad taste. I know this is also per connection quality - but when other similar software works with the same connection, you start to wonder.


Kate D.

Always BlueJeans for better work efficiency

It is excellent tool to have online video calling. It is very user-friendly and easy to use tool. It is only because of BlueJeans that I am able to work outside the office. It has made easy to travel around the world and I get log in through anywhere anytime.


Jacqueline G.
Industry: Education Management
Company size: 11-50 Employees

Academic Online Tutoring at Texas Southern University!

Used Daily for 1-5 months
Reviewed on 2020/04/17
Review Source: Capterra

Pros

BlueJeans allows our peer tutors the opportunity to create breakout sessions for their tutee(s). The software supports every type of electronic device in which, supports our diverse students at Texas Southern University.

Cons

The BlueJeans App gives us challenges at times.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Retail
Company size: 5 001-10 000 Employees

Bluejeans offers great audio and video quality in a Web Conferencing environment

Used Daily for 1+ year
Reviewed on 2020/05/14
Review Source: Capterra

Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once they work through the issues with performance in the software, it will be far superior to others in the marketplace.

Pros

Bluejeans has a very easy interface to use as well as superior dolby sound in comparison to other products.

Cons

The client software has a heavy interface which takes quite a bit of time to install. It alsodoes not run as fast as competitors such as Zoom or Cisco Webex.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Medical Devices
Company size: 10 000+ Employees

A pretty smooth meeting experience

Used Daily for 2+ years
Reviewed on 2020/10/01
Review Source: Capterra

Pros

- Works with minimal effort with or without an account
- Plenty of in-meeting controls for screen-share, chat, etc.

Cons

- The controls on mobile platforms are a little different (and sometimes confusing), this includes three modes one of which should be chosen before even entering a meeting

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Computer Software
Company size: 5 001-10 000 Employees

Rarely get Good Quality Video & Audio

Used Daily for 2+ years
Reviewed on 2018/10/09
Review Source: Capterra

Overall I find myself often frustrated that I didn't hear someone at a critical moment. not always - but just enough times to leave a bad taste. I know this is also per connection quality - but when other similar software works with the same connection, you start to wonder.

Pros

Bluejeans generally works, you can have multiparty video conversations with presentations, recordings. it's pretty easy to combine outsiders and insiders on the calls, usually, you just click the link and it works. It's easy to use your 'personal' standing meeting or set a special code for a named meeting. Like I said - it generally delivers on the promise of video conferencing with people.

Cons

There is a lot amiss. I've used it many times from many connections and never gotten really good quality audio and video. You often get latency and breakups in situations where Hangouts or even Facetime would sail through. The chat window is hidden and in my experience almost never used. you can't control who you see (just a few modes), and there's often trouble recognizing headphones etc. So quite buggy.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Kate D.
Industry: Medical Devices
Company size: 10 000+ Employees

Always BlueJeans for better work efficiency

Used Other for 2+ years
Reviewed on 2020/07/26
Review Source: Capterra

It is excellent tool to have online video calling. It is very user-friendly and easy to use tool. It is only because of BlueJeans that I am able to work outside the office. It has made easy to travel around the world and I get log in through anywhere anytime.

Pros

I personally have to be on excessive travels, due to the nature of my job, it was very difficult for me to get along with other team members, without having a real time, face to face experience. Now I am using BlueJeans and I have overcome this distancing issue. It is excellent tool for conducting online meetings.

Cons

I have been using BlueJeans for years and getting great services from this online meeting application. While using this tool I face some problems while sharing screen with other participants, otherwise I have nothing to say in dislikes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,1/10
Based on 440 user ratings
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BlueJeans Pricing

BlueJeans Pricing

Starting from
US$12,49/month
Free Trial
Subscription
Value for money

BlueJeans offers a free trial for new users, after which the software is available across 3 pricing tiers for each of the module. Pricing and functionality - outlined below - scales with number of participants or attendees.

Meetings:
BlueJeans Standard:
• Monthly: $12.49 host/month, billed at $119.88 host/year
• Annually: $9.99 host /month, billed at $119.88 host/year
BlueJeans Pro:
• Monthly: $17.49 host/month, billed at $167.88 host/year
• Annually: $13.99 host/month, billed at $167.88 host/year
BlueJeans Enterprise: Please contact directly for pricing information.

Events:
• One-time webinar: $499/webinar

Gateway for Teams:
• Up to 19 rooms: $99/room/month
• 20 rooms or more: Contact directly for pricing information

BlueJeans offers a free trial for new users, after which the software is available across 3 pricing tiers for each of the module. Pricing and functionality - outlined below - scales with number of participants or attendees.

Meetings:
BlueJeans Standard:
• Monthly: $12.49 host/month, billed at $119.88 host/year
• Annually: $9.99 host /month, billed at $119.88 host/year
BlueJeans Pro:
• Monthly: $17.49 host/month, billed at $167.88 host/year
• Annually: $13.99 host/month, billed at $167.88 host/year
BlueJeans Enterprise: Please contact directly for pricing information.

Events:
• One-time webinar: $499/webinar

Gateway for Teams:
• Up to 19 rooms: $99/room/month
• 20 rooms or more: Contact directly for pricing information

Value for Money
4,2/5
Based on 440 user ratings
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BlueJeans Features

BlueJeans Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,2/5
Based on 440 user ratings
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Categories

Additional information for BlueJeans

Additional information for BlueJeans

Key features of BlueJeans

  • Admin command center
  • Dual-stream support
  • Group text chat
  • HD content sharing
  • Historical reports
  • Integration with Outlook/ Google Calendar
  • Interactive dashboards
  • Meeting recording
  • Mobile & browser integration
  • Multi-device interoperability
  • Multi-party meeting (up to 100 participants)
  • Real-time meeting data
  • Single sign-on (SSO) support
  • Video sharing
  • irewall / NAT traversal & encrypted meetings

Benefits

  • Multi-vendor, multi-device interoperability: Connect to a BlueJeans meeting from your browser or mobile device, as well as from platforms such as Cisco, Polycom, LifeSize, & Microsoft Lync.

  • Multi-party meetings: Supports up to 25 video or audio endpoints for standard meeting and 100 endpoints for large meetings.

  • HD content sharing: Share slides, sheets and more with up to 1080p quality HD and dual stream support.

  • Video sharing: Share product demos, advertising videos and more with all participants in a meeting.

  • Meeting recording: Record, watch and share your Blue Jeans meeting with support for unlimited storage, online playback and additional sharing options.

  • Secure meetings: Meetings are firewall / NAT traversal and encrypted. The command center lets you define access permissions and passwords.

  • BlueJeans FAQs

    BlueJeans FAQs

    Below are some frequently asked questions for BlueJeans.

    Q. What type of pricing plans does BlueJeans offer?

    BlueJeans offers the following pricing plans:

    Starting from: US$12,49/month

    Pricing model: Subscription

    Free Trial: Available

    BlueJeans offers a free trial for new users, after which the software is available across 3 pricing tiers for each of the module. Pricing and functionality - outlined below - scales with number of participants or attendees. Meetings: BlueJeans Standard: • Monthly: $12.49 host/month, billed at $119.88 host/year • Annually: $9.99 host /month, billed at $119.88 host/year BlueJeans Pro: • Monthly: $17.49 host/month, billed at $167.88 host/year • Annually: $13.99 host/month, billed at $167.88 host/year BlueJeans Enterprise: Please contact directly for pricing information. Events: • One-time webinar: $499/webinar Gateway for Teams: • Up to 19 rooms: $99/room/month • 20 rooms or more: Contact directly for pricing information

    Q. What are the main features of BlueJeans?

    BlueJeans offers the following features:

    • Admin command center
    • Dual-stream support
    • Group text chat
    • HD content sharing
    • Historical reports
    • Integration with Outlook/ Google Calendar
    • Interactive dashboards
    • Meeting recording
    • Mobile & browser integration
    • Multi-device interoperability
    • Multi-party meeting (up to 100 participants)
    • Real-time meeting data
    • Single sign-on (SSO) support
    • Video sharing
    • irewall / NAT traversal & encrypted meetings

    Q. Who are the typical users of BlueJeans?

    BlueJeans has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does BlueJeans support?

    BlueJeans supports the following languages:

    English

    Q. What type of pricing plans does BlueJeans offer?

    BlueJeans has the following pricing plans:

    Subscription

    Q. Does BlueJeans support mobile devices?

    BlueJeans supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does BlueJeans integrate with?

    BlueJeans integrates with the following applications:

    Agylia, Chorus, Clearlogin, Docebo, Gong.io, Panopto, Rippling, Robin, Slack, Workplace from Facebook

    Q. What level of support does BlueJeans offer?

    BlueJeans offers the following support options:

    Online Support, Phone Support, Video Tutorials, Knowledge Base