Blue Jeans

Blue Jeans

Cloud-based video conferencing

4.3/5 (228 reviews)

Blue Jeans Overview

Blue Jeans offers a video conferencing solution for business meetings with support for content sharing, meeting recording, text chat, and multiple participants. You can connect to a Blue Jeans meeting from any device, both iOS and Android, as well as from multiple platforms, such as Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync and more.

Blue Jeans supports meetings for up to 25 video or audio participants in standard meeting mode, and up to 100 with the Large Meetings add-on. Participants can share content in high definition and share videos with all participants simultaneously. You can record meetings, store them, share them and watch them back. You can also send links, questions and other text communications through the group text chat feature.

Blue Jeans offers a command center to manage and track all video conferencing activity. Interactive dashboards show you key meeting data such as geographical participant distribution and key feature utilization through graphs and charts. The command center gives access to real-time meeting metrics in addition to historical trend analysis reports. You can also use this feature to define access permissions and add or remove users.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United Kingdom, United States

Supported Languages

English

Blue Jeans Reviews

Overall rating
4.3/5
85% positive reviews
114
Excellent
80
Very good
26
Average
6
Poor
2
Terrible
Christi B.

Hands Down Best Video Communications Software

Used Daily for 1+ year
Reviewed on 2018/07/05
Review Source: Capterra

It is easy to host and join meetings with employees in other offices or that work remotely. It's also easy for me to join meetings when I am working remotely. This is super beneficial that just because I am out of the office I don't have to miss an important meeting.

Pros

Easy to use, always reliable, clear sound and pictures! I love that this integrates with Google Calendar and we can add a Blue Jeans link to a meeting invite when creating it. The technology of this software is super impressive. We hold meetings all the time with several offices and people around the world at the exact same time and there is little to no delay in their responses. It is also very convenient to be able to copy and paste the link to another employee to click on and join within a matter of seconds without any hassle of them having to log into an account, etc.

Cons

There is not anything that I don't like about this software. I only have a suggestion. It would be great if a large message could pop up on the screen or a voice could remind those that are remoting in to mute their phones or mics when they first enter the meeting. There have been several occasions where the meeting is already in full swing and someone joins later and we can hear them driving, eating, texting, etc and have to request they mute themselves. Their microphones need to be muted the moment they join the meeting so there isn't any interruption.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Amanda B.

Convenient software for videoconferencing

Used Daily for 1+ year
Reviewed on 2019/04/05
Review Source: Capterra

Great product, but remember you’re not allowed to upload and show your own DVDs and videos – you have to rely on YouTube for that. Don’t forget to use the Outlook plug-in and calendar integration. For this, you may need to consult your IT team.

Pros

I like that BlueJeans has a Wi-Fi screen bar for me to check on the reliability of my Internet connection at any moment. Plus the feature where you can share the screen and choose which window/screen area exactly you want to show others. This has a nice side-effect for tutoring or training people – you can show others a document or presentation while privately going through other staff on your device. A perfect product for real-time video- and audio-conferences. Great for face-to-face remote communication, tutoring, training or teaching. I’d say it’s a quite solid tool for webinars as well. Love the AV quality – even when the connection is not so stable.

Cons

Just one very minor nitpick: I would prefer a pop-up message or something like that for people who want to connect that says they should mute their microphones and cell phones. From my own experience, it’s really annoying when people join a conference and everybody else has to listen to sounds around them (or in their phones). So I think it would be better to just mute them automatically, so others don’t have to remind them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Adebowale O.

Communication on Bluejeans is smooth,provided internet connection is alright.

Used Daily for 2+ years
Reviewed on 2018/12/24
Review Source: Capterra

Bluejeans let me collaborate with my colleagues,even when I am not physically close to them.We use Bluejeans to organize team meetings and brain storming sessions with my project group.

Pros

Bluejeans is user friendly and very reliable for group calls.It has an Android app. Which makes it a reliable communication tool for me,whenever am on the move.The quality of video,audio and screen share images on Bluejeans under good internet connection is top quality and amongst the best in the video conferencing software industry.

Cons

Whenever my internet connection has been average , the quality of the calls on Bluejeans is always below par.Warbled audio and pixelated screen casts is a norm on such occasions.Bluejeans also drains my battery way too fast,so much that I would never use my device for Bluejeans conference calls,without being connected to a power source.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Eman J.

BlueJeans is the best for office-wide or large clientele video conferences

Used Weekly for 1+ year
Reviewed on 2018/12/28
Review Source: Capterra

Overall, BlueJeans Video Communications made it easy for us to host and join a large-scale internal office meeting or client presentations. We haven't had any major issues in terms of connecting to the conference call.

Pros

BlueJeans Video Communications is the best so far in terms of hosting a large-scale video conferencing because it doesn't matter if the attendees to such video conference is as few as 3 or as many as 50+ since the overall quality is just the same. We shifted from FreeConferencePro and UberConference to BlueJeans Video Communications, because we had multiple mishaps before, and worst it happened during a client call. With BlueJeans Video Communications, we didn't experience any connectivity and disconnection issues. It is easy to use as well because you can connect to the conference via mobile or home phone, via the web link even without downloading the desktop version or the desktop version if you are the host of the conference.

Cons

What I least like about the software is that if you are the host, you are obliged to download the desktop version of BlueJeans Video Communications so that you can be assured that the full functionality will be working smoothly. I hope they make it possible as well that the web version will have no issues in screen sharing or file sharing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Christopher M.

A fully functional video conferencing product that helps remote teams communicate better

Used Daily for 1+ year
Reviewed on 2017/06/15
Review Source: Capterra

BlueJeans is a quick and easy way to communicate with remote teams. So much communication can be missed on a phone call and definitely through emails. Video conferencing helps you capture the nuance of the conversation that you may miss otherwise and connect you to the people you are working with.

Pros

BlueJeans is fairly easy to get up and running. My favorite feature is that you do not need a moderate to join before the meeting starts as long as two or more participants join. You can join either by browser or app, on your laptop, a room system such as Polycom, or by smartphone.

Cons

Like all video conferencing, the technology is getting better, but there can be lots of awkward bumps in the conversation due to people talking over one another, echoes, choppy audio and frozen video. This may not be the fault of BlueJeans per se, but it important to use the tool with best practices in mind.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Blue Jeans Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Blue Jeans Features

  • Chat

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Blue Jeans

Key features of Blue Jeans

  • Admin command center
  • Dual-stream support
  • Group text chat
  • HD content sharing
  • Historical reports
  • Integration with Outlook/ Google Calendar
  • Interactive dashboards
  • Meeting recording
  • Mobile & browser integration
  • Multi-device interoperability
  • Multi-party meeting (up to 100 participants)
  • Real-time meeting data
  • Single sign-on (SSO) support
  • Video sharing
  • irewall / NAT traversal & encrypted meetings

Benefits

  • Multi-vendor, multi-device interoperability: Connect to a Blue Jeans meeting from your browser or mobile device, as well as from platforms such as Cisco, Polycom, LifeSize, & Microsoft Lync.

  • Multi-party meetings: Supports up to 25 video or audio endpoints for standard meeting and 100 endpoints for large meetings.

  • HD content sharing: Share slides, sheets and more with up to 1080p quality HD and dual stream support.

  • Video sharing: Share product demos, advertising videos and more with all participants in a meeting.

  • Meeting recording: Record, watch and share your Blue Jeans meeting with support for unlimited storage, online playback and additional sharing options.

  • Secure meetings: Meetings are firewall / NAT traversal and encrypted. The command center lets you define access permissions and passwords.

  • Blue Jeans FAQs

    Below are some frequently asked questions for Blue Jeans.

    Q. What type of pricing plans does Blue Jeans offer?

    Blue Jeans offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Q. What are the main features of Blue Jeans?

    Blue Jeans offers the following features:

    • Admin command center
    • Dual-stream support
    • Group text chat
    • HD content sharing
    • Historical reports
    • Integration with Outlook/ Google Calendar
    • Interactive dashboards
    • Meeting recording
    • Mobile & browser integration
    • Multi-device interoperability
    • Multi-party meeting (up to 100 participants)
    • Real-time meeting data
    • Single sign-on (SSO) support
    • Video sharing
    • irewall / NAT traversal & encrypted meetings

    Q. Who are the typical users of Blue Jeans?

    Blue Jeans has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Blue Jeans support?

    Blue Jeans supports the following languages:

    English

    Q. What type of pricing plans does Blue Jeans offer?

    Blue Jeans has the following pricing plans:

    Subscription

    Q. Does Blue Jeans support mobile devices?

    We do not have any information about what devices Blue Jeans supports

    Q. What other apps does Blue Jeans integrate with?

    Blue Jeans integrates with the following applications:

    Agylia, Chorus, Clearlogin, Docebo, HipChat, Panopto, Rippling, Robin, Slack, Workplace by Facebook

    Q. What level of support does Blue Jeans offer?

    Blue Jeans offers the following support options:

    Online Support, Phone Support, Video Tutorials