About BlueJeans

BlueJeans offers a video conferencing solution for business meetings with support for content sharing, meeting recording, text chat, and multiple participants. You can connect to a Blue Jeans meeting from any device, both iOS and Android, as well as from multiple platforms, such as Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync, and more.

BlueJeans supports meetings for up to 25 video or audio participants in a standard meeting mode, and up to 100 with the Large Meetings add-on. Participants can share content in high definition and share videos with all participants simultaneously. You can record, store, share, and watch meetings back. You can also send links, questions and other text communications through the group text chat feature.

BlueJeans offers a command center to manage and track all video conferencing activity. Interactive dashboards show you key meeting data such as geographical participant distribution and key feature utilization through graphs and charts. The command center gives access to real-time meeting metrics in addition to historical trend analysis reports. You can also use this feature to define access permissions and add or remove users.

Key benefits of BlueJeans

  • Multi-vendor, multi-device interoperability: Connect to a BlueJeans meeting from your browser or mobile device, as well as from platforms such as Cisco, Polycom, LifeSize, & Microsoft Lync.

  • Multi-party meetings: Supports up to 25 video or audio endpoints for standard meeting and 100 endpoints for large meetings.

  • HD content sharing: Share slides, sheets and more with up to 1080p quality HD and dual stream support.

  • Video sharing: Share product demos, advertising videos and more with all participants in a meeting.

  • Meeting recording: Record, watch and share your Blue Jeans meeting with support for unlimited storage, online playback and additional sharing options.

  • Secure meetings: Meetings are firewall / NAT traversal and encrypted. The command center lets you define access permissions and passwords.

  • Devices

    Business size

    S M L

    Images

    Blue Jeans and Salesforce integration
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    BlueJeans screenshot: Blue Jeans and Salesforce integration BlueJeans screenshot: Multiple particiants in Blue Jeans

    Features

    Total features of BlueJeans: 74

    • API
    • Access Controls/Permissions
    • Action Item Tracking
    • Activity Dashboard
    • Alerts/Notifications
    • Attendance Tracking
    • Attendee Management
    • Audience Analytics
    • Audience Engagement
    • Board Meetings
    • Brainstorming
    • Brand Management
    • Breakout Rooms
    • Calendar Management
    • Chat Transcript
    • Chat/Messaging
    • Collaboration Tools
    • Committee Meetings
    • Communication Management
    • Customizable Branding
    • Electronic Hand Raising
    • Event Management
    • Event Scheduling
    • File Sharing
    • HD Audio
    • Historical Reporting
    • Host Controls
    • Internal Meetings
    • Invitation Management
    • Lead Generation
    • Legislative Meetings
    • Live Chat
    • Live Streaming Software
    • Meeting Management
    • Meeting Room Booking
    • Microsoft Outlook Integration
    • Mobile Access
    • Moderation
    • Multi hosts
    • Multiple Camera Feeds
    • On-Demand Webcasting
    • On-Demand Webinars
    • Online Registration
    • Performance Monitoring
    • Polls/Voting
    • Post-Meeting Tools
    • Presentation Streaming
    • Presentation Tools
    • Private Chat
    • Q&A Management
    • Real Time Data
    • Real-Time Chat
    • Real-time Broadcasting
    • Recording
    • Reporting & Statistics
    • Reporting/Analytics
    • Scheduling
    • Screen Sharing
    • Session Recording
    • Single Sign On
    • Social Media Streaming
    • Social Promotion
    • Split/Multi-Screen
    • Survey/Poll Management
    • Tagging
    • Two Way Audio & Video
    • User Management
    • User Profiles
    • Video Conferencing
    • Video Streaming
    • Virtual Classroom
    • Virtual Lobby
    • Voting Management
    • Whiteboard

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    Reviews

    Overall rating

    4,3 /5
    (471)
    Value for Money
    4,2/5
    Features
    4,2/5
    Ease of Use
    4,3/5
    Customer Support
    4,1/5

    Already have BlueJeans?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 471
    Matthew D.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10 000+ Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Virtual events are made easy with BlueJeans

    Reviewed on 2021/01/10

    Deployment was very smooth and the support from BlueJeans staff was stellar. We have run events for...

    Deployment was very smooth and the support from BlueJeans staff was stellar. We have run events for around four months now, and we've only had one issue (which was minor and did not affect a broadcast event.)

    Pros

    Scalability. Our company needed to shift to hosting many large events online with the pandemic. BlueJeans has been able to handle events from 50 users to several thousand.

    Cons

    There are differences between their Meetings and Event products that are in the process of being merged. Some functionality is missing from Events, such as breakout rooms.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good overall, always room for improvement

    Reviewed on 2021/02/08

    We use bluejeans for intensivied contact between HQ and our operating companies globally. Also in...

    We use bluejeans for intensivied contact between HQ and our operating companies globally. Also in larger countries, sales teams use it for sales calls.

    Pros

    Bluejeans nicely (and stable) integrates with outlook (incl O365). Scheduling calls is as any other with the plugin

    Although development on features was relatively slow from a user perspective, the last year Bluejeans caught up with newcomers by adding loads of new features, making it a true competitor (again)

    Admin features are really nice, including command center (extra cost), giving the right insights in users, meetings and trends

    And last but not least, it can connect anything to a meeting (apps, dialin call, roomsystem h323, even other platforms)

    Cons

    Video and audio seem more out of sync than with other solutions. Requires more bandwidth in comparisson (although not an issue in these days)
    The background image option is causing high cpu usage (could be improved, but only causing the fan to blow harder)

    On admin side: more reporting on users and sync between user mngt and command center usage reports would be nice (for example show historic meetings of all users vs users currently holding an account). Also time dimensions not always export properly to excel

    Verified Reviewer
    Overall rating
    • Industry: Computer Software
    • Company size: 5 001-10 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Rarely get Good Quality Video & Audio

    Reviewed on 2018/10/09

    Overall I find myself often frustrated that I didn't hear someone at a critical moment. not always...

    Overall I find myself often frustrated that I didn't hear someone at a critical moment. not always - but just enough times to leave a bad taste. I know this is also per connection quality - but when other similar software works with the same connection, you start to wonder.

    Pros

    Bluejeans generally works, you can have multiparty video conversations with presentations, recordings. it's pretty easy to combine outsiders and insiders on the calls, usually, you just click the link and it works. It's easy to use your 'personal' standing meeting or set a special code for a named meeting. Like I said - it generally delivers on the promise of video conferencing with people.

    Cons

    There is a lot amiss. I've used it many times from many connections and never gotten really good quality audio and video. You often get latency and breakups in situations where Hangouts or even Facetime would sail through. The chat window is hidden and in my experience almost never used. you can't control who you see (just a few modes), and there's often trouble recognizing headphones etc. So quite buggy.

    Verified Reviewer
    Overall rating
    • Industry: Retail
    • Company size: 5 001-10 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Bluejeans offers great audio and video quality in a Web Conferencing environment

    Reviewed on 2020/05/14

    Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once...

    Bluejeans is a solid web conferencing product which offers excellent audio and video quality. Once they work through the issues with performance in the software, it will be far superior to others in the marketplace.

    Pros

    Bluejeans has a very easy interface to use as well as superior dolby sound in comparison to other products.

    Cons

    The client software has a heavy interface which takes quite a bit of time to install. It alsodoes not run as fast as competitors such as Zoom or Cisco Webex.

    Paul W.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    What I Didn't Expect.

    Reviewed on 2019/12/13

    Great experience and easy implementation. It is fairly priced and has packages that fit any sized...

    Great experience and easy implementation. It is fairly priced and has packages that fit any sized business. I would highly suggest for companies that have offices across long distances.

    Pros

    We have 21 warehouses across the company with 150 full-time salaried employees we need to stay connected to. I knew this would help with collaboration but what I didn't foresee was the since of connectivity it creates amongst teams that do no work in close proximity together. All in all, it was one of the best decisions we have made bringing on this technology.

    Cons

    The equipment needed for in-office video conferencing isn't cheap, but it is of great quality. We have had ours for over a year now and have had no issue. However, you don't have to have the equipment, just a computer or cell phone to get the benefits the system provides.

    Showing 5 reviews of 471 Read all reviews

    BlueJeans FAQs

    Below are some frequently asked questions for BlueJeans.

    BlueJeans offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    BlueJeans offers a free trial for new users, after which the software is available across 3 pricing tiers for each of the module. Pricing and functionality - outlined below - scales with number of participants or attendees. Meetings: BlueJeans Standard: • Monthly: $12.49 host/month, billed at $119.88 host/year • Annually: $9.99 host /month, billed at $119.88 host/year BlueJeans Pro: • Monthly: $17.49 host/month, billed at $167.88 host/year • Annually: $13.99 host/month, billed at $167.88 host/year BlueJeans Enterprise: Please contact directly for pricing information. Events: • One-time webinar: $499/webinar Gateway for Teams: • Up to 19 rooms: $99/room/month • 20 rooms or more: Contact directly for pricing information

    We do not have any information about BlueJeans features

    BlueJeans has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    We do not have any information about what languages BlueJeans supports

    BlueJeans supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    BlueJeans integrates with the following applications:

    Docebo, Facebook, Gong.io, Hugo, LeadsBridge, Marketo Engage, Microsoft Outlook, Microsoft Teams, My Ally, Okta, Panopto, Raydiant, Robin Powered, Slack, Splunk Enterprise, Trello, Workplace by Facebook

    BlueJeans offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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