Blue Jeans

Blue Jeans

Cloud-based video conferencing

4.3/5 (256 reviews)

Blue Jeans Overview

Blue Jeans offers a video conferencing solution for business meetings with support for content sharing, meeting recording, text chat, and multiple participants. You can connect to a Blue Jeans meeting from any device, both iOS and Android, as well as from multiple platforms, such as Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync and more.

Blue Jeans supports meetings for up to 25 video or audio participants in standard meeting mode, and up to 100 with the Large Meetings add-on. Participants can share content in high definition and share videos with all participants simultaneously. You can record meetings, store them, share them and watch them back. You can also send links, questions and other text communications through the group text chat feature.

Blue Jeans offers a command center to manage and track all video conferencing activity. Interactive dashboards show you key meeting data such as geographical participant distribution and key feature utilization through graphs and charts. The command center gives access to real-time meeting metrics in addition to historical trend analysis reports. You can also use this feature to define access permissions and add or remove users.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United Kingdom, United States

Supported Languages

English

Blue Jeans Reviews

Overall rating
4.3/5
86% positive reviews
125
Excellent
95
Very good
27
Average
7
Poor
2
Terrible
Verified Reviewer

Are All VideoConference Systems Alike?

Used Daily for 2+ years
Reviewed on 2019/08/03
Review Source: Capterra

We've been using BlueJeans for three years or so now and have seen the product improve and found it essential to handling remote work conversations and for bringing in our international team for all-staff meetings. It's difficult to pinpoint the cause when there are issues: lag and sometimes ill-synching with audio/video can have many causes throughout a network throughout the world so I won't put that on BlueJeans. It's a rock solid piece of software.

Pros

Screensharing and the ability to annotate on screen are really good features. The desktop and mobile apps are relatively simple, elegant in design, and don't suffer the feature bloat that many other vid conf systems suffer.

Cons

I honestly hear "Welcome to BlueJeans" so many times a day that I just find myself wearying of the voice. :-)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Christi B.

Hands Down Best Video Communications Software

Used Daily for 1+ year
Reviewed on 2018/07/05
Review Source: Capterra

It is easy to host and join meetings with employees in other offices or that work remotely. It's also easy for me to join meetings when I am working remotely. This is super beneficial that just because I am out of the office I don't have to miss an important meeting.

Pros

Easy to use, always reliable, clear sound and pictures! I love that this integrates with Google Calendar and we can add a Blue Jeans link to a meeting invite when creating it. The technology of this software is super impressive. We hold meetings all the time with several offices and people around the world at the exact same time and there is little to no delay in their responses. It is also very convenient to be able to copy and paste the link to another employee to click on and join within a matter of seconds without any hassle of them having to log into an account, etc.

Cons

There is not anything that I don't like about this software. I only have a suggestion. It would be great if a large message could pop up on the screen or a voice could remind those that are remoting in to mute their phones or mics when they first enter the meeting. There have been several occasions where the meeting is already in full swing and someone joins later and we can hear them driving, eating, texting, etc and have to request they mute themselves. Their microphones need to be muted the moment they join the meeting so there isn't any interruption.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Amanda B.

Convenient software for videoconferencing

Used Daily for 1+ year
Reviewed on 2019/04/05
Review Source: Capterra

Great product, but remember you’re not allowed to upload and show your own DVDs and videos – you have to rely on YouTube for that. Don’t forget to use the Outlook plug-in and calendar integration. For this, you may need to consult your IT team.

Pros

I like that BlueJeans has a Wi-Fi screen bar for me to check on the reliability of my Internet connection at any moment. Plus the feature where you can share the screen and choose which window/screen area exactly you want to show others. This has a nice side-effect for tutoring or training people – you can show others a document or presentation while privately going through other staff on your device. A perfect product for real-time video- and audio-conferences. Great for face-to-face remote communication, tutoring, training or teaching. I’d say it’s a quite solid tool for webinars as well. Love the AV quality – even when the connection is not so stable.

Cons

Just one very minor nitpick: I would prefer a pop-up message or something like that for people who want to connect that says they should mute their microphones and cell phones. From my own experience, it’s really annoying when people join a conference and everybody else has to listen to sounds around them (or in their phones). So I think it would be better to just mute them automatically, so others don’t have to remind them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Vinuta P.

Number one video conferencing app

Used Weekly for 2+ years
Reviewed on 2019/08/02
Review Source: Capterra

My favourite app for video communication. I do recommend people to use BlueJeans app. Their customer support goes above and beyond to get the issues resolved at the earliest.

Pros

Very good quality audio and video, good set of feature support and easy to use. Multiple browsers and platforms are supported. Their recent Mac app is great with added features.
The new solution for conference rooms is extremely quick to setup and has cool features. Their events product is great as well.

Cons

At times the initial setup on browsers can be tricky. But once set up there will be hardly any time where comes usage issues. At times there will be audio issues: choppy, unable to unmute etc. Compared to a few other products, price is a bit expensive. But given the quality it is acceptable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Shahid S.

Blue Jeans the name is so unique so are the capabilities and experience of Blue Jeans!

Used Daily for 6-12 months
Reviewed on 2019/08/20
Review Source: GetApp

We had audio issue with our previous platform which has eradicated with Blue Jeans in place. Our communication is more smooth and better

Pros

We switched to Blue Jeans and we find it a lot a better. Audio quality through my laptop has been amazing which always had been an issue with other platform. The best feature is we do not need a host to continue a meeting, even if the host left the rest can continue. We are liking this a lot and having more better internal/external communications.

Cons

Nothing so far, as a improvement few better training scheduled when implemented will make user be more independent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Blue Jeans Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Blue Jeans Features

  • Chat

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Blue Jeans

Key features of Blue Jeans

  • Admin command center
  • Dual-stream support
  • Group text chat
  • HD content sharing
  • Historical reports
  • Integration with Outlook/ Google Calendar
  • Interactive dashboards
  • Meeting recording
  • Mobile & browser integration
  • Multi-device interoperability
  • Multi-party meeting (up to 100 participants)
  • Real-time meeting data
  • Single sign-on (SSO) support
  • Video sharing
  • irewall / NAT traversal & encrypted meetings

Benefits

  • Multi-vendor, multi-device interoperability: Connect to a Blue Jeans meeting from your browser or mobile device, as well as from platforms such as Cisco, Polycom, LifeSize, & Microsoft Lync.

  • Multi-party meetings: Supports up to 25 video or audio endpoints for standard meeting and 100 endpoints for large meetings.

  • HD content sharing: Share slides, sheets and more with up to 1080p quality HD and dual stream support.

  • Video sharing: Share product demos, advertising videos and more with all participants in a meeting.

  • Meeting recording: Record, watch and share your Blue Jeans meeting with support for unlimited storage, online playback and additional sharing options.

  • Secure meetings: Meetings are firewall / NAT traversal and encrypted. The command center lets you define access permissions and passwords.

  • Blue Jeans FAQs

    Below are some frequently asked questions for Blue Jeans.

    Q. What type of pricing plans does Blue Jeans offer?

    Blue Jeans offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Q. What are the main features of Blue Jeans?

    Blue Jeans offers the following features:

    • Admin command center
    • Dual-stream support
    • Group text chat
    • HD content sharing
    • Historical reports
    • Integration with Outlook/ Google Calendar
    • Interactive dashboards
    • Meeting recording
    • Mobile & browser integration
    • Multi-device interoperability
    • Multi-party meeting (up to 100 participants)
    • Real-time meeting data
    • Single sign-on (SSO) support
    • Video sharing
    • irewall / NAT traversal & encrypted meetings

    Q. Who are the typical users of Blue Jeans?

    Blue Jeans has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Blue Jeans support?

    Blue Jeans supports the following languages:

    English

    Q. What type of pricing plans does Blue Jeans offer?

    Blue Jeans has the following pricing plans:

    Subscription

    Q. Does Blue Jeans support mobile devices?

    We do not have any information about what devices Blue Jeans supports

    Q. What other apps does Blue Jeans integrate with?

    Blue Jeans integrates with the following applications:

    Agylia, Chorus, Clearlogin, Docebo, HipChat, Panopto, Rippling, Robin, Slack, Workplace by Facebook

    Q. What level of support does Blue Jeans offer?

    Blue Jeans offers the following support options:

    Online Support, Phone Support, Video Tutorials

    Alternative Products