About Pepperi

Accelerate growth, reduce overhead and improve transparency by connecting field sales and B2B eCommerce on a single flexible, enterprise-grade platform. Pepperi - B2B Sales Platform is built for brands & wholesale distributors of consumer goods.

Pepperi offers a comprehensive commerce platform to consistently manage all aspects of your omnichannel B2B sales. Empowering you to sell more, better and faster, our platform uniquely combines Sales Force Automation, B2B eCommerce, retail execution & route accounting / DSD into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales.

With Pepperi you will know more and be able to act faster, by connecting field sales and self-service online B2B sales on a flexible, enterprise-grade platform. Catalogs, price lists, trade promotions and accounts are all managed in one place to improve customer visibility, reduce overhead & accelerate growth.

Key benefits of Pepperi

Sales Platform: Full offline functionality. Includes a sales dashboard, reminders, instant messaging & weekly reports.

Catalog: Multiple, customizable views with offline product attachments. Includes automatic images management, flexible navigation and product "hints".

Order Center: Let's you take orders, define order workflows, customize orders with variants and track inventory, sales transactions and sales history.

Trade Promotions: Manage trade marketing promotions across all channels using one intuitive user interface. Promote items and bundles in catalogs, search results or cart using various incentives. Enable personalized cross-sell/upsell promotions according to predefined logic

Sales rep management: Set monthly revenue targets and keep track of progress through the target dashboard.

Account management: Add multiple contacts to one account. Track account activity and view account history through the customizable accounts dashboard.

Built-in CRM: Schedule reminders, manage tasks, attach documents and photos, and see a color-coded mapped view of accounts and contacts.

Devices

Business size

S M L

Markets

United Arab Emirates, Afghanistan, Antigua & Barbuda, Albania, Armenia and 162 others, Angola, Argentina, Austria, Australia, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Burundi, Benin, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Côte d’Ivoire, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Western Sahara, Eritrea, Spain, Ethiopia, Finland, France, Gabon, United Kingdom, Grenada, Georgia, Ghana, Guinea, Equatorial Guinea, Greece, Guatemala, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iran, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Comoros, St. Kitts & Nevis, North Korea, South Korea, Kuwait, Kazakhstan, Laos, Lebanon, St. Lucia, Sri Lanka, Liberia, Lesotho, Lithuania, Latvia, Morocco, Moldova, Montenegro, Madagascar, North Macedonia, Mali, Myanmar (Burma), Mongolia, Mauritania, Malta, Malawi, Mexico, Malaysia, Mozambique, Namibia, Niger, Nigeria, Nicaragua, Netherlands, Norway, Nepal, New Zealand, Oman, Peru, Philippines, Pakistan, Poland, Portugal, Paraguay, Qatar, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Seychelles, Sudan, Sweden, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, South Sudan, El Salvador, Syria, Eswatini, Chad, Togo, Thailand, Tajikistan, Turkmenistan, Tunisia, Turkey, Trinidad & Tobago, Taiwan, Tanzania, Ukraine, Uganda, United States, Uzbekistan, St. Vincent & Grenadines, Venezuela, Vietnam, Yemen, South Africa, Zambia, Zimbabwe

Supported Languages

Dutch, English, French, German, Hebrew and 7 others, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Images

Pepperi Route & Activity Planning on web and mobile devices
Web and iPad B2B ecommerce screen
B2B ecommerce, salesforce automation, mobile order taking, retail execution & DSD on one platform
B2B eCommerce - Web
Mobile order taking - iPad/Tablet
Account Dashboard - iPad/Tablet
Account Dashboard - iPad/Tablet
View 9 more
Pepperi video
Pepperi video
Pepperi video
Pepperi screenshot: Pepperi Route & Activity Planning on web and mobile devices Pepperi screenshot: Web and iPad B2B ecommerce screen Pepperi screenshot: Pepperi screenshot: B2B ecommerce, salesforce automation, mobile order taking, retail execution & DSD on one platform Pepperi screenshot: B2B eCommerce - Web Pepperi screenshot: Mobile order taking - iPad/Tablet Pepperi screenshot: Account Dashboard - iPad/Tablet Pepperi screenshot: Account Dashboard - iPad/Tablet

Features

Total features of Pepperi: 103

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Authentication
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bulk Ordering
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Communication Management
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Data Import/Export
  • Data Security
  • Discount Management
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Event Scheduling
  • Field Sales Management
  • For B2B
  • For Retail
  • GPS
  • Goal Setting / Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Kitting
  • Lead Management
  • Live Chat
  • Merchandise Management
  • Mobile Access
  • Mobile Signature Capture
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Catalog
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Options
  • Performance Metrics
  • Personalization
  • Product Catalog
  • Promotions Management
  • Proposal Generation
  • QuickBooks Integration
  • Real Time Reporting
  • Recurring Orders
  • Reminders
  • Reordering
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Reviews Management
  • Role-Based Permissions
  • Route Optimization
  • Rules-Based Workflow
  • SEO Management
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Task Progress Tracking
  • Task Scheduling
  • Territory Management
  • eCommerce Management

Alternatives

Odoo

4,2
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NetSuite

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#2 Alternative to Pepperi
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of...

Zoho CRM

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#3 Alternative to Pepperi
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Handshake

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#4 Alternative to Pepperi
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Reviews

Overall rating

4,4 /5
(63)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,1/5

Already have Pepperi?

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Showing 5 reviews of 63
George D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best B2B software for mobile sales

Reviewed on 2016/08/05

Our sales reps in the field were taking orders using individually different methods during the day...

Our sales reps in the field were taking orders using individually different methods during the day and then those orders would have to be transmitted via email or handed in and then manually inserted into the ERP software. This ALWAYS created problems with order accuracy, stock availability and credit control. Our office & warehouse staff would be tied up on the phones for many hours advising sales reps of account status and stock availability and not to mention the issues with inaccurate orders in the distribution cycle.
We needed something that could mirror our ERP information on a real-time basis to our sales reps so that they could accurately take orders and manage their customer base.
When we first considered this software, we were skeptical on how effective it would be in our business and how more importantly, using an international support service would work for us in a different time zone. After some teething problems working with a local Pepperi integration partner in Sydney, we have now been up and running for over 15 months using the software religiously. Most of the problems we had were due to the way our ERP system was being used and our data capture. Once our integration people sorted that out the only errors we had were genetic issues with networks and the way our ERP was being used.
On average we now push through over 500 orders a week without fail. Our accounts staff are no longer desk bound and our sales process is completely mobile to a point where it's now rare that a sales order will be entered directly via the ERP system rather than through Pepperi.
For us, this software has given us a completely new perspective on how much more we can automate our processes so I really have only good things to say in this review.
If I were pressed to find a negative then all I could say is that the cost of the subscription is more expensive than many other competitive products though from where I sit now, it's well worth the investment. -------------------------------------------------------------------------------------------------------------- Why did I write a review?
I was asked to share my experience by my integrator as they are proud of the work they have done and therefore would like others to know about this space.
I am a real customer in Sydney Australia, I pay annually for both my Pepperi licences and integration. I also recommend to many of my colleagues and customers this software.

Pros

Where do you start?
Great integration into ERP with many live features including CRM Activities, Mobile receipt printing, instant stock updates, live account balances, sales filters, multiple catalog, special pricing, inventory matrix..

Cons

Cost is higher & Must have a local support partner to setup properly.

Timor K.
Overall rating
  • Industry: Import & Export
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great App UI/UX especially for Ipads, I am satisfied even that there are some cons.

Reviewed on 2017/08/21

Heavy catalogs and laptop became Ipad weight.
Good quality pictures replaced printed catalogs that...

Heavy catalogs and laptop became Ipad weight.
Good quality pictures replaced printed catalogs that often get discolored and wrinkled.
Catalogs shows the products we have and not the whole manufacturer items.
Inventory integration helps us sell the right products and not the ones out of stock.
Storefront and pepperi for buyers increase our B2B order center availability.

Pros

Excellent apple app.
Very good android app.
Excellent graphics quality.
Lots of features.
Pleasant customer relationships.

Cons

Customer support is pleasant, but in low availability, everything takes a lot of time.
Lot's of features, but adding the features takes a lot of time and the price is too high for small business (in my opinion).
The back-office and the overall logic needs a better foundation to "speak" common language, especially with the erp integration (It happenes a lot in fast growing startups that release ton of features that are not fully compatible with every user configurations).
I experience a lot of erp integration issues, sometimes new features doesn't feat my configurations and the system becomes complicated to manage.

Aleck D.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns

Reviewed on 2018/05/02

This is not the first time I have lodged a complaint about this software provider, I previously had...

This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain.

Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.

Pros

Pepperi served us reasonably well for near on three years despite overwhelmingly frustration early on when had been sold a service at full price for what was clearly still in development on android devices. It's simple in it's layout and easy for the sales reps to utilize in the field, however is limited in it's ability to fully integrate with a number of accounting software packages.

Cons

Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath. The company has a local representative in Australia for whom I've recently sent three emails, all of which I've received read confirmations, and still no response. Last year we sort assistance for integration of Pepperi order taking directly into Quickbooks to avoid duplication of data entry. The software doesn't provide this function and we were redirected to a local software developer who expressed disinterest. We noticed within the Quicken apps recommendations that there were a number of Pepperi alternatives which provided the integration and subsequently made the switch in January. In March, having checked the fine print, terms and conditions - we cancelled our subscription to Pepperi and requested a refund of the unused annual premium that had been charged in advance as we are entitled to under the observed terms. Two months later and numerous requests and we have still not received the refund or even acknowledgment of our request. We're now looking at pursuing civil proceedings through VCAT.

Jessica U.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I love Pepperi. It has been a game-changer for me and my company!

Reviewed on 2017/08/18

Pros

The program is extremely user friendly and intuitive. Pepperi has increased my efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers!

Cons

The initial customer inventory input aspect of the software is a bit time-consuming , as it pertains to our particular industry, but Pepperi is in the process of making some improvements to this.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing interface for tablets!

Reviewed on 2019/11/11

Amazing experience! If showcasing your products visually is crucial to your sales process on the...

Amazing experience! If showcasing your products visually is crucial to your sales process on the field, Pepperi is most definitely the tool for you! It also has custom-pricing available.

Pros

In a past consultancy I worked on for a B2B security equipment distributor, the company was looking to expand sales of its less popular inventory. This was difficult, because the field sales consultants couldn't carry around samples of EVERY single item in the catalog. Integrating Pepperi made showcasing a wider variety of items in the inventory easy, and I would dare to say, fun! It worked! In a matter of 6 months the company saw growth in sales, including less-known products. The field sales consultants carried around Android tablets, so visualization, order taking and order building became quicker and more efficient...

Cons

Although the user interface is very nice, and easy-to-use, it is a bit heavier, so if your field sales reps are going to use it, make sure the data plan is good, if not you will experiment soome unwanted lag.

Showing 5 reviews of 63 Read all reviews

Pepperi FAQs

Below are some frequently asked questions for Pepperi.

Pepperi offers the following pricing plans:

  • Starting from: US$500,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing varies according to the product modules and number of rep licenses you require. Contact us for details and we will be happy to provide a customized quotation.

We do not have any information about Pepperi features

Pepperi has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

Pepperi supports the following languages:

Dutch, English, French, German, Hebrew, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Pepperi supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pepperi integrates with the following applications:

Authorize.Net, Bigcommerce, Box, DEAR Systems, Dropbox Business, Dynamics 365 Business Central, Epicor ERP Financial Management, FreshBooks, Google Drive, Kashoo Online Accounting, MYOB Essentials, Magento Commerce, Megaventory, NetSuite, Oracle CRM On Demand, PayPal, Priority Software, QuickBooks Online Advanced, Quickbooks Online, SAP Business One, Sage 300 Construction and Real Estate, Sage 50cloud, Sage Intacct, Salesforce Sales Cloud, Shopify, Unleashed, WooCommerce, WordPress, Xero, Zoho Books, Zoho Invoice

Pepperi offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Pepperi.