Greenhouse helps give users a competitive advantage when hiring. Staying a step ahead of the competition for talented people requires company-wide engagement. Thousands of successful companies use Greenhouse platform’s intelligent guidance to design and automate all aspects of hiring throughout their organizations to win top talent.
Much more than an ATS, Greenhouse delivers a robust software platform that helps users build a winning hiring culture by driving great candidate interactions at every touch point and keeping everyone on the hiring team engaged and on the same page. With Greenhouse, hiring finally becomes a strategic lever in the business, automating away administrative burden and keeping users ahead. Free from the ad-hoc and "one size fits all" approaches of other systems, companies build great hiring plans for every role, which are further tailored for everyone on the hiring team. Proactive, data-driven insights help users shorten time-to-hire today and continue getting better over time.
Our passionate customer base of 2,000+ people teams means that when users work with Greenhouse, they are not only selecting software, they are joining a movement of forward-thinking companies with proven success. Chosen by more "best places to work" winners than any other software system, and offering an amazing ecosystem of 150+ technology partners all tightly integrated into the Greenhouse platform, Greenhouse is the industry’s innovation pacesetter year after year.
Greenhouse is great. It's very customizable to your recruiting operation while providing clear guidance on how to best organize your operation. This improves your candidate/interviewer experience while maximizing your data/analytics and workflows. Their customer service team is top notch. They're friendly and helpful and always solution oriented. There's so much I personally like that I'll just have to list a few (in no particular order):
- Offer Workflows (with approvals)
- Job Setup
- Customizable Options (Offer details, Job details, Tags, Candidate details)
- Greenhouse Analytics (Okay I lied, this is my favorite)
- Employee Dashboard
- Referral Process (Posting to social media, tracking, organizing referrals as a referrer)
There isn't a lot not to like. Greenhouse is growing fast and their software is evident of that at times. There are some legacy situations that they've chosen not to prioritize (like bulk updating approvals on jobs) with their engineering time, but though the solution today is time consuming, they're obviously making progress to minimize the pains. When you use Greenhouse, you're using a tool that does more than track candidates, it helps you interview better and it helps your team become more confident in their hiring decisions. So, of course that opens the door for growing pains as they scale and learn what their customers need.
On a more technical side. The way they've designed their API doesn't always make the most sense. They provide some resources to understand it better but until you're neck deep into when candidate_ID and application_ID are used and what historical information is connected to each, it's a bit like learning a new language.
We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing Greenhouse, we had a lot of manual processes in place and the recruiting function as a whole was decentralized. There was no central repository for all recruiting-related information. With Greenhouse, we were able to align the team globally, centralize all functions, automate processes, and create a better hiring experience for managers.
Reporting - In my role, I need to be able to diagnose where the breakdowns are in recruiting, and the system’s many canned reports help me do that. While Greenhouse doesn’t have the ability to let you build custom reports, there are enough reports available that I don’t have to do that. It’s also been very useful for me to get weekly recruitment reports from the system so I can see activity from a high level. All this lets me keep my finger on the pulse of hiring, and report effectively to the business where we are with progress to plan, while at the same time advising on trends I’m seeing and actions we may want to take.
Interview Kits/Scorecards - Another great feature of the system. Getting everyone on the same sheet of music has been invaluable. Once all scorecards are input then the manager can see all of the feedback and make a decision. As I’ve mentioned, centralization is important to us and having all the feedback in one place makes it easy on recruiter and manager alike. And the interview kits are a great way to set everyone up for success because they can be customized so that the whole interview panel takes the same approach, or each interviewer can be tasked with a specific question set. And it’s all so intuitive and easy to use. Several of our senior executives have set the standard for user engagement with Greenhouse!
User experience - This was one very key area for us. We believe that recruiters are partners to managers, and for them to want to engage on that level, we needed a system that was user-friendly. And Greenhouse is definitely user-friendly. We have a high level of engagement here which has helped to further our goal of creating a culture of recruitment here.
Reporting Customization - Although there are many canned reports that cover a variety of areas, I still have to export multiple reports in order to build a report which tells the story I’m trying to tell.
User Access Customization - I understand this is something on their product roadmap. It would be great for them to get more granular in terms of access-level functionality.
I did a fair amount of investigating ATS systems, and Greenhouse ultimately won my business and has kept it for a several reasons.
1. Customer Service. Their sales team understood the difference between availability, persistence and harassment. Their implementation specialists are patient, articulate, empathetic, easily accessible and even open to product improvement suggestions. Support tickets are handled quickly and when the matter is a more complex tool-wide programming solve, they still communicate the outcome to you---even months later!!
2. UI and UX. It's sexy, intuitive, and easy to use. Trying to get timely candidate feedback from super busy creative people, many of whom are naturally disorganized, has meant the simplicity of Greenhouse has been a godsend. They even like using it because its pretty. Anything to made the horse led to water drink, ya know?
3.Customization. I love that I can change make both minor tweaks and major adjustments to scorecards, job posts, work flow and hiring teams with zero headache. We can also put our unique brand voice on everything our internal team and candidates see, so nothing about it feels robotic.
4. Candidate Experience. It's fast, simple, and clear on the receiving end, which is the most important part. Feedback from our candidates, even from rejected candidates, has been glowing since we started using Greenhouse---a vast improvement over our previous MO.
5. Ease of Communications. Communicating to and about candidates is simple and fluid, AND can all activity around a candidate is logged, so you check and double check last communications---key when you have a large pool and fast moving process. It's also web based, so use it from your phone, home computer or anywhere that's not your desk.
The only drawback is that the flexibility in the rest of the tool is not represented in the reporting. The reports can be a little difficult to decipher and there are some sets of data not offered that would be quite useful, though not critical. On the whole, the reporting features are more than adequate, but relative to the awesomeness of the tool and service otherwise, it would step up a bit.
Customer Service, UI/UX, Customization, Candidate Experience, Ease of Communications.
Analytics, Price (if you're a small business)
No glaring holes in the tools a small-to-medium sized organization needs to track, manage, evaluate, and hire candidates.
Lots of push-button integration partners to drive downstream workflows, such as Background Screening, and HRIS export.
Heavy configureability means heavy variation between customer setups. This is true in nearly every software solution, not just Greenhouse.
It would be great to see Greenhouse take more of a lead in providing good examples of objective candidate evaluations. Scorecards that coach interviewers on how to objectively evaluate certain attributes, etc...there's plenty of research out there on preventing bias in interviews, and how evaluate candidates more objectively. We'd welcome Greenhouse to take away some of the 'configurability' in favor of stronger leadership on evaluating technical and non-technical qualities objectively and without bias during interview.
BambooHR, an HR Information System, does a great job of leading their customers by designing functionality that support best practices in performance review, performance management, and goal setting. They simply don't allow their customers to configure their way out of doing good reviews. They explain the research behind employee engagement, good reviews, and stick to their guns. This is good industry leadership, Greenhouse could learn from that.
"Choose your own path" isn't always the best.
Overall, I've had a positive experience with Greenhouse. I like that you can schedule interviews in it as it connects to google calendar or outlook. The customization of scorecards is a huge plus so you can make sure interviewers are testing on accurate material. I love also how greenhouse sends automatic reminders to interviewers to submit their scorecard. This eliminates unnecessary emails from me. If your a small company, I think your really benefit from Greenhouse.
Greenhouse is an easy ATS to use. It's easy to create job reqs, job posts, and you can customize your evaluation form aka scorecard. When we initially got Greenhouse, we set up training sessions with interview teams on how to use the platform. Majority of the feedback we received from our interviews teams was that it was extremely easy to use. I also loved how greenhouse has tutorials so we were able to leverage that as well. Customer support has been wonderful, anytime we've had an issue, we can easily connect and chat to a customer service agent. I also love the share jobs to social media feature where you can connect your linkedin through greenhouse and share jobs that your company has.
The metrics can be improved on. I wish there were more metrics on how many people in the company share the most jobs to their social network. Also, sometimes customizing reports can be a bit difficult. There has been some instances where it took some time for a report to pop up.
Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.
Data is the latest player in the growing and evolving recruiting industry. Using the latest in cloud-based technology, recruiters are finding better candidates and conducting more focused interviews. Greenhouse is a recruiting optimization platform that offers end-to-end application tracking tools for companies of all shapes and sizes.
Greenhouse enables recruiters to handle everything from establishing job requirements to selecting top candidates and tracking interview responses. The information that organizations collect through Greenhouse is filtered and used to make smarter, data-driven hiring decisions. Key features include structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution. Greenhouse is most frequently used by creative agencies, healthcare, education and finance companies. It is also used by small to mid-size global companies.
Greenhouse was developed to meet the needs of growing companies. The web-based recruiting platform aims to remove the barriers to scaling and turn recruiting into a company’s competitive advantage. Companies can manage the hiring pipeline from beginning to end using Greenhouse’s Application Review tool, and they can schedule interview follow ups, configure alerts, and coordinate hiring teams through a centralized system.
In addition to key features, such as structured interview plans, scorecards and interview kits, reporting and analytics, pipeline management, and source attribution, Greenhouse helps companies improve their recruitment performance, rather than focusing on administrative tasks. Greenhouse supports and partners with third-party applications to create a better platform for companies to identify, integrate, purchase, and use disparate recruitment solutions as a cohesive system.
Effective interviews are direct, concise, and filled with substance. Greenhouse offers tools to ensure that interviews rarely get off track, and that employees who’ve been asked to interview potential hires don’t spend time focusing on the wrong topics.
Using Greenhouse, you can create structured interview plans that are repeatable, consistent, and focused on the topics most important to your organization. You can keep a record of which questions your interviewers should ask, and which order those questions should be asked in. This helps you more accurately compare candidates head-to-head.
One way that companies can quantify candidates is by asking interviewers to provide structured feedback after each interview. Greenhouse facilitates this by providing companies with integrated candidate scorecards.
Scorecards are broken up into a few main sections, allowing your interviewers to record things like their overall impressions of candidates, pros and cons, and strengths or weaknesses. A simple grading system instructs your interviewers to rate candidates on skills, traits, and qualifications. You can also add custom questions to your scorecards, and ask interviewers to provide their overall recommendations.
The data that interviewers provide on candidate scorecards is funneled by Greenhouse into a series of comprehensive reports. These reports help hiring managers make data-driven hiring decisions.
Looking at Greenhouse’s reports, you can better understand your candidates and measure innate qualities that would typically be hard to quantify. Pipeline reports enable you to see how your interview pipeline has changed over time. You can also track where top candidates are coming from, which is useful when researching which agencies, job boards, or referrers are providing the best ROI for your company.
Stalled hiring processes lead to candidate drop off. This is one of the reasons why pipelines are so important. With pipelines in place, both hiring managers and candidates stay informed of the next steps throughout the hiring process.
Greenhouse’s pipeline management tools send alerts whenever applications have been sitting in the same stage for too long. This ensures that top candidates never fall through the cracks. Greenhouse also sends automatic notifications when new applications are ready to review, and when decisions need to be made.
Greenhouse integrates seamlessly with many of the third-party apps and tools that have been designed to solve specific recruiting problems. This includes apps that help with sourcing, remote/video interviews, job postings, testing and assessments, social media, scheduling, background checks, HRIS, single sign-on, and employer branding.
Greenhouse uses a simple pricing model that’s based on the number of employees at a company. Greenhouse is designed for all employees, since Greenhouse believes recruiting should be a company-wide effort.
Below are some frequently asked questions for Greenhouse.
Greenhouse offers the following pricing plans:
Starting from: US$0,00
Free Trial: Not Available
Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.
Greenhouse offers the following features:
Greenhouse has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Greenhouse supports the following languages:
We do not have any information about what Greenhouse pricing plans
Greenhouse supports the following devices:
Greenhouse integrates with the following applications:
BambooHR, EasyHire.me, GoodHire, HireSelect, HireVue, Namely, SignalHire, Slack, VidCruiter VidInterviewing, Zenefits
Greenhouse offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Video Tutorials