Greenhouse

Applicant Tracking, Recruiting & Onboarding Software

4,5 /5 (527 reviews) Write a Review!

Greenhouse Overview

What is Greenhouse?

Greenhouse helps give users a competitive advantage when hiring. Staying a step ahead of the competition for talented people requires company-wide engagement. Thousands of successful companies use Greenhouse platform’s intelligent guidance to design and automate all aspects of hiring throughout their organizations to win top talent.

Much more than an ATS, Greenhouse delivers a robust software platform that helps users build a winning hiring culture by driving great candidate interactions at every touch point and keeping everyone on the hiring team engaged and on the same page. With Greenhouse, hiring finally becomes a strategic lever in the business, automating away administrative burden and keeping users ahead. Free from the ad-hoc and "one size fits all" approaches of other systems, companies build great hiring plans for every role, which are further tailored for everyone on the hiring team. Proactive, data-driven insights help users shorten time-to-hire today and continue getting better over time.

Our passionate customer base of 2,000+ people teams means that when users work with Greenhouse, they are not only selecting software, they are joining a movement of forward-thinking companies with proven success. Chosen by more "best places to work" winners than any other software system, and offering an amazing ecosystem of 150+ technology partners all tightly integrated into the Greenhouse platform, Greenhouse is the industry’s innovation pacesetter year after year.

Greenhouse Overview

Pricing

Starting from
US$0,00

Pricing options

Free Trial
Value for money

Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.


Greenhouse Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India
Supported Languages
English

Media

Candidate Scorecard Summary
Source Quality Report
Interview Plan
Pipeline Tasks
Candidate Scorecard
Job Dashboard
Interview Kits
Greenhouse screenshot: Candidate Scorecard Summary Greenhouse screenshot: Source Quality Report Greenhouse screenshot: Interview Plan Greenhouse screenshot: Pipeline Tasks Greenhouse screenshot: Candidate Scorecard Greenhouse screenshot: Job Dashboard Greenhouse screenshot: Interview Kits

Greenhouse Reviews

Greenhouse Reviews

Overall rating
4,5
/
5
Excellent
316

Very good
184

Average
23

Poor
1

Terrible
3

Value for Money
4,3
Features
4,3
Ease of Use
4,4
Customer Support
4,5
95% recommended this app
Kelly M.

Happy Greenhouse User

Overall pleased with Greenhouse and think it's a solid ATS.


Marc S.

Overall satisfied, though A LOT of manual configuration required

Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants.

That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.


Verified Reviewer

Phenomenal features, easy to use - but extremely high priced, not great support/export

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.


Hannah R.

Changed our Recruiting Process!

Overall a game-changer! Keeps all of the candidate information in one place.


Sasha J.

Highly Intuitive ATS with strong automation

Greenhouse has provided excellent improvement of our recruitment process such as candidates scheduling which in turn has reduced the time spent on administrative tasks. We have also had a high level of engagement across our Hiring Managers and Interviewers due to the intuitive nature of the software and excellent UX. We were able to roll out the system with very little training as the system is so easy to use.


Kelly M.
Industry: Computer Software
Company size: 51-200 Employees

Happy Greenhouse User

Used Daily for 2+ years
Reviewed on 2020/09/25
Review Source: Capterra

Overall pleased with Greenhouse and think it's a solid ATS.

Pros

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Marc S.
Industry: Computer Software
Company size: 501-1 000 Employees

Overall satisfied, though A LOT of manual configuration required

Used Daily for 1-5 months
Reviewed on 2020/05/19
Review Source: Capterra

Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants.

That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.

Pros

The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.

Cons

A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Management Consulting
Company size: 11-50 Employees

Phenomenal features, easy to use - but extremely high priced, not great support/export

Used Daily for 1+ year
Reviewed on 2018/05/21
Review Source: Capterra

Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.

Pros

Intuitive features and easy to process between steps
Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring.
Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal)
Allows for constant hiring, and deep analytics on use of HR teams time and performance
- Really not a fit for small or midsize firms, you can tell its great for the enterprise

Cons

- Support is great initially, then is not as helpful after execution (contract lock in)
- Pricing is annual, and very high
- Hard to justify the ROI for convenience on HR team
- Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set
- Prohibitive annual, upfront, and renewal terms
- Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal
- Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance)
- Really consider how your team will use this, and if it is either a time saver or money maker for recruiting.

Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Hannah R.
Industry: Computer Software
Company size: 201-500 Employees

Changed our Recruiting Process!

Used Daily for 1+ year
Reviewed on 2020/09/22
Review Source: Capterra

Overall a game-changer! Keeps all of the candidate information in one place.

Pros

Great product! Very intuitive and user-friendly. The implementation team was excellent with helping us set up the product in a way that would be most useful to us. The ease of use is incredible- makes my job easier!

Cons

Some issues with the Zoom integration when first rolled out and the customer service team dropped the ball on this one. Seems to be better now.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sasha J.
Industry: Information Technology & Services
Company size: 51-200 Employees

Highly Intuitive ATS with strong automation

Used Daily for 1-5 months
Reviewed on 2019/06/30
Review Source: Capterra

Greenhouse has provided excellent improvement of our recruitment process such as candidates scheduling which in turn has reduced the time spent on administrative tasks. We have also had a high level of engagement across our Hiring Managers and Interviewers due to the intuitive nature of the software and excellent UX. We were able to roll out the system with very little training as the system is so easy to use.

Pros

I most like the highly customisable workflows and templates that can be used as well as the level of automation that can be embedded has significantly reduced our manual administration and management of the recruit to keep the recruitment process on track. Friendly reminders keep you on track with your schedule and also drives productivity across the team .

Cons

Initially it took me a while to get used to the "Self-Service" model of support (given I had not used the system before however the video instructions and tutorials have been very useful and easy to digest.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 527 user ratings
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Greenhouse Pricing

Greenhouse Pricing

Starting from
US$0,00
Free Trial
Value for money

Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.

Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.

Value for Money
4,3/5
Based on 527 user ratings
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Greenhouse Features

Greenhouse Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,3/5
Based on 527 user ratings
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Categories

Additional information for Greenhouse

Additional information for Greenhouse

Key features of Greenhouse

  • @mentions
  • Action item tracking
  • Action plans
  • Ad hoc reporting
  • Advanced reporting & analytics
  • Agency portal
  • Applicant tracking
  • Applicant workflow
  • Application security
  • Approval process control
  • Assignment management
  • Audit trail
  • Automated job approvals
  • Automated social media posts
  • Automatic notifications
  • Automatic reminders
  • Availability indicator
  • Best practices repository
  • Boolean search
  • Bulk communication with candidates
  • Bulk send
  • CRM integration
  • Calendar management
  • Calendar sync with Google
  • Campaign planning
  • Candidate scorecards
  • Collaboration tools
  • Collaborative review
  • Communication management
  • Compliance measurement
  • Configurable notifications & alerts
  • Configurable session time outs
  • Configurable workflow
  • Custom fields
  • Custom interview plans
  • Customizable approvals
  • Customizable reporting
  • Data connectors
  • Data import/export
  • Data migration
  • Demographic data
  • Document management
  • Document templates
  • Duplicate detection
  • Dynamic workflow
  • Email integration
  • Email templates
  • Employee onboarding
  • Enterprise applications
  • Event management
  • Feedback collection
  • Filtered views
  • Follow-up reminders
  • Full text search
  • Google Analytics
  • HRIS integration
  • Interview scheduling
  • Job board syndication
  • LinkedIn recruiter integration
  • Microsoft Outlook integration
  • Mobile alerts
  • Multi-organization structures
  • Multiple user accounts
  • Offer & rejection Letters
  • Online ppplications
  • Open APIs
  • Performance reports
  • Permission management
  • Pipeline management
  • Pipeline reports
  • Predictive analytics
  • Prospecting tools
  • Real time reporting
  • Real time updates
  • Recruiting management
  • Referral source tracking
  • Referral submission & tracking
  • Referral tracking
  • Requisition management
  • Resume database
  • Resume management
  • Resume parsing
  • Resume search
  • SMTP relay
  • SOCII disaster recovery
  • Scheduled emails
  • Scheduled reporting
  • Scorecarding
  • Secure data storage
  • Secure login
  • Single sign on
  • Social media integration
  • Structured interview feedback
  • Surveys & feedback
  • Tagging
  • Tailored interview kits
  • Talent acquisition
  • Talent pool management
  • Targeted search
  • To-do list
  • User management

Benefits

  • Empower everyone to play their part with collaboration tools and fine-grained permissions
  • Deliver a consistent candidate experience with Custom Interview Kits and Scorecards that help interviewers assess the right skills and traits in candidates
  • Mitigate bias with a structured hiring process and data-driven hiring decisions

  • Centralize all recruiting efforts onto a single source of truth for all team members
  • Dive into a pipeline view of any role paired with a holistic view of candidate activity
  • Stay on top of the game with alerts, tasks, and notifications

  • Inspire continual improvement by tracking insightful and actionable metrics.
  • Analyze 30+ Core reports for at a glance reporting, including source quality, time to fill, and offer acceptance rate)
  • Connect reports to Google sheets and seamlessly refresh for easy analysis and collaboration
  • Leverage machine learning and predictive analytics uncovering the likelihood of making an on-time hire

  • Greenhouse FAQs

    Greenhouse FAQs

    Below are some frequently asked questions for Greenhouse.

    Q. What type of pricing plans does Greenhouse offer?

    Greenhouse offers the following pricing plans:

    Starting from: US$0,00

    Free Trial: Not Available

    Greenhouse has three product tiers to support all size teams, and price is based on employee count. Contact Greenhouse to request a demo and get a personalized quote.

    Q. What are the main features of Greenhouse?

    Greenhouse offers the following features:

    • @mentions
    • Action item tracking
    • Action plans
    • Ad hoc reporting
    • Advanced reporting & analytics
    • Agency portal
    • Applicant tracking
    • Applicant workflow
    • Application security
    • Approval process control
    • Assignment management
    • Audit trail
    • Automated job approvals
    • Automated social media posts
    • Automatic notifications
    • Automatic reminders
    • Availability indicator
    • Best practices repository
    • Boolean search
    • Bulk communication with candidates
    • Bulk send
    • CRM integration
    • Calendar management
    • Calendar sync with Google
    • Campaign planning
    • Candidate scorecards
    • Collaboration tools
    • Collaborative review
    • Communication management
    • Compliance measurement
    • Configurable notifications & alerts
    • Configurable session time outs
    • Configurable workflow
    • Custom fields
    • Custom interview plans
    • Customizable approvals
    • Customizable reporting
    • Data connectors
    • Data import/export
    • Data migration
    • Demographic data
    • Document management
    • Document templates
    • Duplicate detection
    • Dynamic workflow
    • Email integration
    • Email templates
    • Employee onboarding
    • Enterprise applications
    • Event management
    • Feedback collection
    • Filtered views
    • Follow-up reminders
    • Full text search
    • Google Analytics
    • HRIS integration
    • Interview scheduling
    • Job board syndication
    • LinkedIn recruiter integration
    • Microsoft Outlook integration
    • Mobile alerts
    • Multi-organization structures
    • Multiple user accounts
    • Offer & rejection Letters
    • Online ppplications
    • Open APIs
    • Performance reports
    • Permission management
    • Pipeline management
    • Pipeline reports
    • Predictive analytics
    • Prospecting tools
    • Real time reporting
    • Real time updates
    • Recruiting management
    • Referral source tracking
    • Referral submission & tracking
    • Referral tracking
    • Requisition management
    • Resume database
    • Resume management
    • Resume parsing
    • Resume search
    • SMTP relay
    • SOCII disaster recovery
    • Scheduled emails
    • Scheduled reporting
    • Scorecarding
    • Secure data storage
    • Secure login
    • Single sign on
    • Social media integration
    • Structured interview feedback
    • Surveys & feedback
    • Tagging
    • Tailored interview kits
    • Talent acquisition
    • Talent pool management
    • Targeted search
    • To-do list
    • User management

    Q. Who are the typical users of Greenhouse?

    Greenhouse has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Greenhouse support?

    Greenhouse supports the following languages:

    English

    Q. What type of pricing plans does Greenhouse offer?

    We do not have any information about what Greenhouse pricing plans

    Q. Does Greenhouse support mobile devices?

    Greenhouse supports the following devices:

    Android, iPhone

    Q. What other apps does Greenhouse integrate with?

    Greenhouse integrates with the following applications:

    BambooHR, EasyHire.me, GoodHire, HireSelect, HireVue, Namely, SignalHire, Slack, VidCruiter, Zenefits

    Q. What level of support does Greenhouse offer?

    Greenhouse offers the following support options:

    Online Support, FAQs, Knowledge Base, Video Tutorials, Forum