Hall

Hall

Bring your team together

4.2/5 (455 reviews)

Hall Overview

Group & Private Chat
Easily message one-on-one or in groups with users in- or out-of-network. No need for a work email address.

Syncs Across All Devices
Hall syncs seamlessly and persistently across Mac, Windows, Web, Android, and iPhone. Your chats are wherever you are.

Secure Communication
Hall uses state of the art technology and industry best practices for data encryption during transit to and from the Hall cloud, as well as while stored within Hall.

Hall brings your services together.
Get real-time updates and alerts from services you already use and love. Integrations including: Twitter, Asana, Github, Trello and 30 more!

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Hall Reviews

Overall rating
4.2/5
82% positive reviews
199
Excellent
173
Very good
64
Average
15
Poor
4
Terrible

Most positive experience, but not without flaws

Used Daily for 1+ year
Reviewed on 2018/06/20
Review Source: Capterra

As a chat product, HipChat is a great real-time collaboration tool. You can easily and instantly share and transfer files, links, and code, which was extremely helpful to our on-site teams. There are nice amenities that create an element of fun for users, but just be warned that it can also easily lead to dips in productivity. Still, it has more benefits then pitfalls, provided you are able to now able to more closely monitor and restrict users' capabilities. I would recommend HipChat without hesitation with this level of administration in place.

Pros

* For actual chat purposes, it's perfect. Messages transfer immediately (literal real-time), and we were able to collaborate with colleagues in multiple time zones quickly and efficiently.
* The added in features were fun, such as embedded gifs and links. At times, this proved to be distracting, though, and we had no control over user-added private rooms (more on this below). Still, where appropriate, it added the right level of enjoyment to a business tool.
* The integration with JIRA was pretty seamless. We were able to share ticket notes, links, and resources immediately through HipChat.
* The app for phones was pretty easy to use as well. You could pick up where you left off from one to the other without any data loss or delay.

Cons

* We had frequent outages with the connectivity, not due to our network either. When it was on, it was great, but at times we were never sure when it was going to work.
* Searching history was a nightmare, as old messages took a very long time to load. What's more, we did not have unlimited history with our version, which was problematic.
* We did not have the level of control we needed to prevent abuse of the system. Certain agents took it upon themselves to create private rooms for grousing, which led to problems in productivity and morale. We could not prevent these rooms from being created, nor could we shut them down. This was ultimately what led to our decision to switch chat services.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Damian L.

I like the user interface. It is simple, clean and very easy to use.

Used Daily for 2+ years
Reviewed on 2018/01/23
Review Source: Capterra

I like the concept of the video chat, but I feel it's not executed as well as some other video based softwares (such as Zoom). It's great for just video conferencing, but if you need to screen share, it can be a bit laggy. If you're looking for a way to get your remote team connected, HipChat is a great software. It's great for quick meetings when you just need to connect face-to-face, but if you need to do more "robust" screen sharing, I would suggest jumping to another software for that level of detail

Pros

Hipchat is a simple, easy to ease, peer-to-peer chat program. It does log all the activities, including chats, uploads, images, screenshots. It also allows you to create as many custom rooms for discussion or problem solving, for example, we generally setup a room for each JIRA being worked on so the right people always has access to the latest information. The activity log is crucial to be able to dig through chats and information sent a month or even several months back. Don't forget about the customized emojis (shared across entire company)

Cons

Hipchat is a simple, easy to ease, peer-to-peer chat program. It does log all the activities, including chats, uploads, images, screenshots. It also allows you to create as many custom rooms for discussion or problem solving, for example, we generally setup a room for each JIRA being worked on so the right people always has access to the latest information. The activity log is crucial to be able to dig through chats and information sent a month or even several months back. Don't forget about the customized emojis (shared across entire company)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Vignesh B.

One of the excellent collaboration tool that is simple and user-friendly.

Used Daily for 2+ years
Reviewed on 2018/11/14
Review Source: Capterra

Easier and Simple tool for team collaboration or one-to-one communication. And it allows me to search the history and sharing the files with my colleagues.

Pros

One of the best thing in HipChat is the user interface, it is very simple and clean. It allows me to connect and collaborate easily with my colleagues and log all the activities for easier lookup for later point of time. And also allows me to create custom groups for discussion and problem solving, For example, I can set up a group for each incident and invite all the members from different members and work together to resolve the issue and archive it for future analysis. As well as, it is well integrated with other Atlassian products, So it allows me to notify and work with other members on the JIRA issues and track the progress.

Cons

The notification system is still buggy, it will arrange the users based on the recent messages instead will be added to the bottom of the stack and very difficult to find the notification based on the recent timings if we receive multiple notification on the same time. And another problem is, the video conferencing will not work most of the times and buggy. As well as, Status information is not customizable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Ramakrishna G.

Hip Chat is a very good tool to communicate internally or externally with our project members.

Used Daily for 2+ years
Reviewed on 2018/03/14
Review Source: Capterra

We use HipChat in our project as it comes with JIRA and other Atlassian software's like confluence and bitbucket.

Pros

We use HipChat in our project as it comes with JIRA and other Atlassian softwares like confluence and bitbucket.
Our teammates communicate daily and use it in both formal and informal ways to manage projects/software development.
To create the rooms for discussion is very easy as it is collobarated with JIRA and confluence.
Since HipChat and JIRA are belongs to same group so HipChat has decent and hassle-free integration with JIRA.
It is having the Cross-platform support and hence runs on most of the computing devices and it is having the efficient search too.
Very good in Media/file sharing across the members.

Cons

Mobile app is not very responsive, Sometimes connection to HipChat servers are taking too long even on good internet speed.
We cannot use this tool for video and audio calls as the response is very slow.
Costwise Little expensive
Better notification system is required when the the user is offline.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Great communication tool for the office

Used Daily for 2+ years
Reviewed on 2018/01/29
Review Source: Capterra

Pros

Hipchat is very easy to use and intuitive. Some great features are that users can create public/private chat rooms and add people to them very quickly. It integrates with the rest of the Atlassian product, being able to know when someone makes a pull request o commits some code (Bitbucket), when a new ticket has been filed (JIRA), when a specific build has finished successfully (Bamboo), but also it integrates with different products, such as Datadog, Salesforce, Jenkins, Giphy, etc.

Basically, it eases the communication between the people throughout the company, no matter how far you are from the others.

Cons

If you configure tons of notifications (when people commit code, create Pull Requests, create tickets, apart from configuring bots to monitor services such as Datadog, etc.) for a room and there is a lot of activity, this becomes a pain instead of being an advantage. But this is more an inconvenient regarding the configuration the user can perform, not about the product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Hall Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Hall is FREE to use for as long as you want and with an unlimited number of people.

Hall Features

  • API
  • Chat

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for Hall

Key features of Hall

  • Chat
  • Collaboration Tools
  • Enterprise Social Networking
  • External Service Integrations
  • File Sharing
  • Group Chat
  • Integrations
  • Message Syncing
  • Mobile Messaging
  • Private Chat
  • Real-time Communications
  • Searchable Archive
  • Secure Communication
  • Secure Messaging
  • Service Integrations
  • Team Chat
  • Team Communication
  • Texting
  • Video Chat
  • Video Conferencing

Benefits

Hall brings all your communication together in one place across all your devices.

Hall FAQs

Below are some frequently asked questions for Hall.

Q. What type of pricing plans does Hall offer?

Hall offers the following pricing plans:

Pricing model: Free, Subscription

Free Trial: Available

Hall is FREE to use for as long as you want and with an unlimited number of people.

Q. What are the main features of Hall?

Hall offers the following features:

  • Chat
  • Collaboration Tools
  • Enterprise Social Networking
  • External Service Integrations
  • File Sharing
  • Group Chat
  • Integrations
  • Message Syncing
  • Mobile Messaging
  • Private Chat
  • Real-time Communications
  • Searchable Archive
  • Secure Communication
  • Secure Messaging
  • Service Integrations
  • Team Chat
  • Team Communication
  • Texting
  • Video Chat
  • Video Conferencing

Q. Who are the typical users of Hall?

Hall has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Hall support?

Hall supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Hall offer?

Hall has the following pricing plans:

Free, Subscription

Q. Does Hall support mobile devices?

We do not have any information about what devices Hall supports

Q. What other apps does Hall integrate with?

Hall integrates with the following applications:

Cyfe, Help Scout, LeadMaster, VisitorTrack

Q. What level of support does Hall offer?

Hall offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials