Dext

The AI behind this software is smart and adaptive. The OCR recognition can identify the debit/credit card used on a submitted receipt and match that receipt payment to the specific bank account in your accounting software so you can avoid sending payments to the wrong account. For accounting firms, the bundled pricing is a great value to share with your clients. It does not just push the data to your accounting software, but will search your transactions in the software to try to find matches and will sync up the payments with ease.

While they are doing good with the fetch option for online invoices (they can pull the statements and invoices from online billers, such as cell phone or internet), they do not have the capability, currently, to pull bank statements. Add this feature and we have an unmatched solution to this expense capture sector in my opinion.

The process is the strongest aspect of Dext. The process is as followed, if DEXT is unable to retrieve all the data it marks it for review. Dext also has features like auto publishing, supplier rules and bank feed as well e-invoicing. With auto publishing you can have documents/invoices automatically published to Xero and ready for reconciliation. Supplier rules also help with have the invoices automatically allocated to the correct supplier. Dext can also connect directly to your supplier they are bringing on a lot of support which can be beneficial to a lot of practices to streamline and increased their performance. Have bank fetch can also help with company tax returns and not having to contact your client to get bank statements all the time as you will have access to this in Dext. Dext have 3 different products: Prepare Commerce and precision. We are currently using DEXT prepare.

The pricing is a big factor. Also, for the price DEXT should offer more, currently they have split their product into 3 categories, DEXT precision features should be a part of their prepare features. Recently they also increased their pricing significantly. Their only advantage is that there is no software at its calibre. I would say another factor is ensuring your client use Dext as some from the older generations can struggle.

Unfortunately, my experience with canceling my Dext subscription has over shadowed any good feelings that I had about this company and program. The owner of the subscription should have full control of canceling the membership.

Canceling your subscription with Dext is nearly impossible. You can't cancel from your own account login. You have to reach out to your account manager and make an appointment. Appointment times are 3 weeks out. Once you do talk to them, you discover that there is a 30 day notice policy to cancel which is also not posted on your account. There are not pro-rated refunds of subscription fees. In my opinion this is very unprofessional on their part. I should have a way to cancel my subscription from my end.

Online and Mobile App are very easy to navigate and use. The training resources that are included are excellent. Dext saves my business a lot of time by setting up automatic rules for suppliers, bank accounts, etc. to directly integrate into our accounting system.

I don't have any negative comments for Dext Prepare.

I love Dext and have used it for 7 plus years. It allows me and my clients to track all their expenses easily and worry free.

The cost is expensive as I dont have a lot of clients but I will pay because I like it so much