Freckle

As a user of Freckle software in a company, I find it to be a powerful and efficient tool for time tracking and project management. One of the biggest pros of Freckle is its ease of use. The interface is simple and intuitive, making it easy to track time on projects and tasks. It's also customizable, allowing users to set up their own tags, groups, and billable rates. Additionally, the software provides real-time reports and analytics, which can be helpful in identifying areas for improvement and making data-driven decisions.Another pro of Freckle is its integration capabilities. It seamlessly integrates with other popular productivity tools like Trello, Asana, and Basecamp, making it easy to track time across multiple platforms. It also has a mobile app that allows users to track time on-the-go, which is especially useful for remote teams.

However, one potential downside of Freckle is its pricing. While it offers a variety of plans, the cost can add up quickly for larger teams or companies. Additionally, some users have reported that the reporting features could be more robust, with limited filtering options.

One thing about Freckle/Noko that's great is the ability to split out time tracking very granularly (project level) but still have it level up to a parent project or client. That is a solution that I haven't seen worked very effectively in other tools I've tried but Freckle/Noko does it well which allows for much better reporting (especially when you have to track and report to Finance).

Our instance became very unwieldy because all users were able to create individual projects that didn't tie back to client accounts which made reporting and tracking at a client and specific project level pretty challenging. This may have been an issue in the way our org was setup but it appeared to be the default where every user could create their own projects despite the fact they were really collaborating on the same project as others on the team. I'd use this as a warning to future admins to be thoughtful in the initial setup and only allow specific users permissions to create and edit projects, client accounts and tags.

As someone new to tracking billable project hours, I found Freckle easy to use. It wasn't difficult to learn and the timer was useful. I was able to easily keep track of my various clients and projects, and could easily pull reports at the end of the month to submit to our project managers. The way completed hours are displayed are really visual and easy to read.

No specific cons with this project. I haven't used many other time tracking softwares to compare this one too, but it seemed to have all of the features we needed. The members of my team who have more experience with the software were all pleased with it.

Tracking time on every aspect of a project is easy to do, with reporting that is reliable and easy to use. The site is simple to navigate regardless of one's role or department.

Because you have many members of the company inputting information, the potential for error/overlap can be high, such as when typing in client names -- a simple typo can then result in multiple entries for what was intended to be a single client.