Higher Logic Thrive
About Higher Logic Thrive
Use your time engaging members and showing them value, instead of managing siloed membership and marketing applications. Everything you need is at your fingertips with Higher Logic Thrive.
Purpose-built for the member experience, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box!
The Higher Logic Thrive portfolio contains three products: Higher Logic Thrive Platform, Higher Logic Thrive Community, and Higher Logic Thrive Marketing.
Key benefits of Higher Logic Thrive
- Streamline staff workflows with one easy-to-use, integrated solution
- Connect members with trusted peers to collaborate and build connections, online
- Create ongoing engagement, reaching your members wherever they are
- Read your prospects and member's digital body language to gain deeper insights into what they need, allowing you to prove the value of membership faster and easier
- Scalability – Higher Logic Thrive is meant to help you fuel your association’s growth and grow with you over time
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Reviews
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- Industry: Consumer Electronics
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We're brand new and HL is very welcoming and user friendly
Reviewed on 2018/11/07
Pros
easy to use and integrate members, ability to align with renewals and marketing automation. Great customer service
Cons
not applicable to us at this point in our HL journey
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
More Learning
Reviewed on 2018/11/07
Overall, I learn more daily. i am still trying to get buy-in from my association, but I am fighting...
Overall, I learn more daily. i am still trying to get buy-in from my association, but I am fighting for HL because I believe it is capable of so much more.
Pros
I like how easy it is to learn how to use the product. I love how information is easy to find.
Cons
I think training for community managers should be longer. After 2.5 years of being on the platform, I am just learning things I need to know. However, since being CM, there is so much I need to know and I wish i would have gotten all of this information prior to be becoming the CM.
- Industry: Computer & Network Security
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Growing Pains to the Max
Reviewed on 2019/01/28
Frustrating and time-consuming. It's already a lot of work to strategize, evangelize, build these...
Frustrating and time-consuming. It's already a lot of work to strategize, evangelize, build these programs from scratch, and recruit members; the last stress one needs is the hurdle of getting the platform to work the way it should and getting the resources one needs to fix issues.
Pros
The fact that it is a tool that can help me run an advocacy program.
Cons
There have been lots of bugs that I have caught and have had to escalate to the Higher Logic support team. I just keep finding them and I can't launch my program because of it. Bugs have also negatively impacted my customers' experience in the 2nd program I launched. Also, the support team is not one person who knows my platform, goals, and agenda when I need assistance/have a problem, but it's multiple people who get back to me within long periods of time, often not resolving the root cause, but just the symptom, meaning the problem will probably happen again... I have communicated my dissatisfaction, and more Higher Logic people are thrown at my concerns, which only adds more chefs over the pot, and no one takes direct responsibility to resolve it=takes longer to resolve the issues. I am sure Higher Logic's intentions are good, but when it comes down to it, I can't depend on them to be there, to do things quickly, or even really fix the bugs I am finding; it has taken LOTS of time to get things resolved if we even do. My colleague had the same experience. To add: as a new user, the platform is not very straightforward to use, and I have to look for their materials, which are all over the place, or watch long videos to find the one thing I am looking for. The advocacy platform is very basic in look and feel, unless I hire someone for lots of $$ to help design it up.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Everything we need in one place
Reviewed on 2018/11/20
We moved to Higher Logic to host our website as well as our online community for an education...
We moved to Higher Logic to host our website as well as our online community for an education association. The transition to the new website and community was seamless from our members' perspective! They found using Higher Logic's community functionality to be very user friendly and we have a very active online community. Integrating the community tools into the CMS also gives us some great ways to highlight the community on our website.
Pros
The ability to integrate the CMS, email automation and online community.
Cons
Resource library tool has an outdated look and feel and has limited functionality.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Constantly Improving - So much more coming
Reviewed on 2018/11/08
After I attending conference, I will make sure to be more involved in the HUG communities. I...
After I attending conference, I will make sure to be more involved in the HUG communities. I realized that I am missing out on so much content.
Pros
I love the ability the system gives us to connect members, provide them with resources and actually reach all of the members using the system all at once.
Cons
It is difficult to make changes and its not very intuitive. I am excited for the changes being made to the admin section, I hope these updates make it easier to changes and access different features.
Higher Logic Thrive FAQs
Below are some frequently asked questions for Higher Logic Thrive.Q. What type of pricing plans does Higher Logic Thrive offer?
Higher Logic Thrive offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Higher Logic Thrive?
Higher Logic Thrive has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Higher Logic Thrive support?
Higher Logic Thrive supports the following languages:
English
Q. Does Higher Logic Thrive support mobile devices?
Higher Logic Thrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Higher Logic Thrive integrate with?
Higher Logic Thrive integrates with the following applications:
Altai Systems, Aptify, Association Anywhere, ClearVantage, Cobalt, Euclid, Fonteva for Associations, GoMembers, GrowthZone, Impexium, MatrixMaxx, MemberClicks, MemberMax, MemberSuite, NOAH, Naylor AMS, NetForum Enterprise, Nimble, ONEcount, Protech AMS, Rhythm Software, Salesforce Sales Cloud, SugarCRM, Tessitura, Wicket, YourMembership, Zapier, i4a AMS, iMIS
Q. What level of support does Higher Logic Thrive offer?
Higher Logic Thrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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