Higher Logic Thrive
About Higher Logic Thrive
Use your time engaging members and showing them value, instead of managing siloed membership and marketing applications. Everything you need is at your fingertips with Higher Logic Thrive.
Purpose-built for the member experience, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box!
The Higher Logic Thrive portfolio contains three products: Higher Logic Thrive Platform, Higher Logic Thrive Community, and Higher Logic Thrive Marketing.
Key benefits of Higher Logic Thrive
- Streamline staff workflows with one easy-to-use, integrated solution
- Connect members with trusted peers to collaborate and build connections, online
- Create ongoing engagement, reaching your members wherever they are
- Read your prospects and member's digital body language to gain deeper insights into what they need, allowing you to prove the value of membership faster and easier
- Scalability – Higher Logic Thrive is meant to help you fuel your association’s growth and grow with you over time
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Reviews
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- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excited for the future..
Reviewed on 2018/11/08
Exciting.
Exciting.
Pros
It is relatively user friendly for staff and customers. The interface for some features is pleasant and easy to understand. It embodies everything needed to run a modern business with online presence.
Cons
It's still growing so rapidly that there are still growing pains and issues that are less than ideal. However, I'm glad we're here and looking forward to continuing to grow with a company like HL.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool for member retention
Reviewed on 2018/09/10
Pros
We've been using Higher Logic's online community software for a few years now and have been very happy with our results so far. Our members took to the forum pretty quickly and we now have a fairly active community. We've also created additional forums for our monthly journal and have allowed members to create specialty groups as well. This increased engagement with our members has definitely helped out with our member retention.
Cons
There's a bit of a learning curve when you first start using the software, especially when setting up the automation. Their support is pretty good though so don't be afraid to reach out when you get confused.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Higher Logic is a misnomer
Reviewed on 2020/03/04
The main problem I have is the lack of intent to update the platform to be more competitive with...
The main problem I have is the lack of intent to update the platform to be more competitive with others on the market, this product is marketed as an enterprise solution but misses the mark by a long shot with out of date UI, lack of features and unwillingness to change. The only redeeming factor is its simplicity and gentle learning curve, not ideal for an Enterprise solution, but would work fine for small business.
Pros
On the plus side of things, the software is fairly intuitive and only takes a little time to figure out the basics of. It really isn't too difficult to get started with it or show someone how to use it. We mainly use Informz from Higher Logic, and use to send our retail oriented emails. It's easy to set up test groups, and do some basic targeted emails.
Cons
The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform. There is no way to modify your CSS or integrate other features into creating emails such as branded fonts and visually interactive elements. As someone who builds the emails I want to be able to have my emails be on brand with other marketing and promotional materials, this is hard to achieve without sacrificing legibility and flexibility on this platform.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Online Community User
Reviewed on 2018/11/02
Overall, my experience has been good. Our sales rep has been very attentive to our needs and...
Overall, my experience has been good. Our sales rep has been very attentive to our needs and patient while we make our decision.
Pros
This software is so easy to use. It is feature rich and offers multiple modules that suit our association needs. So far, the customer service has been extremely good. Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent.
Cons
The implantation time is longer than I expected. However, I understand the need to take time to get it implemented to suit our needs and so we don't have to redo the install again.
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Higher Logic Kept us Connected
Reviewed on 2021/12/22
Pros
Higher Logic provided the perfect platform for our research team to stay connected. Working on a project of ancient manuscripts that involves scholars from around the world who rarely are in the same place at the same time, Higher Logic connected our membership base to one another in a way that kept our research moving forward and our relationships with one another strong throughout our project. This was especially true with the peer-to-peer support tools that allowed us to make our research deadlines as we utilized technology to keep our team productive and accountable.
Cons
Utilizing any platform that ties together a research community requires a slight learning curve and Higher Logic was no different. However, the software was very user-friendly and intuitive to our research community.
Higher Logic Thrive FAQs
Below are some frequently asked questions for Higher Logic Thrive.Q. What type of pricing plans does Higher Logic Thrive offer?
Higher Logic Thrive offers the following pricing plans:
- Starting from: US$800.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Higher Logic Thrive?
Higher Logic Thrive has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Higher Logic Thrive support?
Higher Logic Thrive supports the following languages:
English
Q. Does Higher Logic Thrive support mobile devices?
Higher Logic Thrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Higher Logic Thrive integrate with?
Higher Logic Thrive integrates with the following applications:
Altai Systems, Aptify, Association Anywhere, ClearVantage, Cobalt, Euclid, Fonteva for Associations, GoMembers, GrowthZone, Impexium, MatrixMaxx, MemberClicks, MemberMax, MemberSuite, NOAH, Naylor AMS, NetForum Enterprise, Nimble, ONEcount, Protech AMS, Rhythm Software, Salesforce Sales Cloud, SugarCRM, Tessitura, Wicket, YourMembership, Zapier, i4a AMS, iMIS
Q. What level of support does Higher Logic Thrive offer?
Higher Logic Thrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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