Higher Logic Thrive

4.4 (97)
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Powerful member experiences, made simple.

About Higher Logic Thrive

Use your time engaging members and showing them value, instead of managing siloed membership and marketing applications. Everything you need is at your fingertips with Higher Logic Thrive.

Purpose-built for the member experience, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box!

The Higher Logic Thrive portfolio contains three products: Higher Logic Thrive Platform, Higher Logic Thrive Community, and Higher Logic Thrive Marketing.


Key benefits of Higher Logic Thrive

- Streamline staff workflows with one easy-to-use, integrated solution

- Connect members with trusted peers to collaborate and build connections, online

- Create ongoing engagement, reaching your members wherever they are

- Read your prospects and member's digital body language to gain deeper insights into what they need, allowing you to prove the value of membership faster and easier

- Scalability – Higher Logic Thrive is meant to help you fuel your association’s growth and grow with you over time


Images

Higher Logic Thrive Software - Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.
Higher Logic Thrive Software - Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.
Higher Logic Thrive Software - Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.
Higher Logic Thrive Software - Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.
Higher Logic Thrive Software - Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.
Higher Logic Thrive Software - See how engaged your members are so you can be sure you are providing value.
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Higher Logic Thrive video
Higher Logic Thrive Software - Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.
Higher Logic Thrive Software - Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.
Higher Logic Thrive Software - Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.
Higher Logic Thrive Software - Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.
Higher Logic Thrive Software - Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.
Higher Logic Thrive Software - See how engaged your members are so you can be sure you are providing value.

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Starting Price

US$800.00
year
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Integrations

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Ease of Use

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Reviews

Overall rating

4.4 /5
(97)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 97
Verified Reviewer
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excited for the future..

Reviewed on 2018/11/08

Exciting.

Exciting.

Pros

It is relatively user friendly for staff and customers. The interface for some features is pleasant and easy to understand. It embodies everything needed to run a modern business with online presence.

Cons

It's still growing so rapidly that there are still growing pains and issues that are less than ideal. However, I'm glad we're here and looking forward to continuing to grow with a company like HL.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent tool for member retention

Reviewed on 2018/09/10

Pros

We've been using Higher Logic's online community software for a few years now and have been very happy with our results so far. Our members took to the forum pretty quickly and we now have a fairly active community. We've also created additional forums for our monthly journal and have allowed members to create specialty groups as well. This increased engagement with our members has definitely helped out with our member retention.

Cons

There's a bit of a learning curve when you first start using the software, especially when setting up the automation. Their support is pretty good though so don't be afraid to reach out when you get confused.

Brandon
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Higher Logic is a misnomer

Reviewed on 2020/03/04

The main problem I have is the lack of intent to update the platform to be more competitive with...

The main problem I have is the lack of intent to update the platform to be more competitive with others on the market, this product is marketed as an enterprise solution but misses the mark by a long shot with out of date UI, lack of features and unwillingness to change. The only redeeming factor is its simplicity and gentle learning curve, not ideal for an Enterprise solution, but would work fine for small business.

Pros

On the plus side of things, the software is fairly intuitive and only takes a little time to figure out the basics of. It really isn't too difficult to get started with it or show someone how to use it. We mainly use Informz from Higher Logic, and use to send our retail oriented emails. It's easy to set up test groups, and do some basic targeted emails.

Cons

The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform. There is no way to modify your CSS or integrate other features into creating emails such as branded fonts and visually interactive elements. As someone who builds the emails I want to be able to have my emails be on brand with other marketing and promotional materials, this is hard to achieve without sacrificing legibility and flexibility on this platform.

Kelly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Online Community User

Reviewed on 2018/11/02

Overall, my experience has been good. Our sales rep has been very attentive to our needs and...

Overall, my experience has been good. Our sales rep has been very attentive to our needs and patient while we make our decision.

Pros

This software is so easy to use. It is feature rich and offers multiple modules that suit our association needs. So far, the customer service has been extremely good. Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent.

Cons

The implantation time is longer than I expected. However, I understand the need to take time to get it implemented to suit our needs and so we don't have to redo the install again.

Joshua
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Higher Logic Kept us Connected

Reviewed on 2021/12/22

Pros

Higher Logic provided the perfect platform for our research team to stay connected. Working on a project of ancient manuscripts that involves scholars from around the world who rarely are in the same place at the same time, Higher Logic connected our membership base to one another in a way that kept our research moving forward and our relationships with one another strong throughout our project. This was especially true with the peer-to-peer support tools that allowed us to make our research deadlines as we utilized technology to keep our team productive and accountable.

Cons

Utilizing any platform that ties together a research community requires a slight learning curve and Higher Logic was no different. However, the software was very user-friendly and intuitive to our research community.

Showing 5 reviews of 97 Read all reviews

Higher Logic Thrive FAQs

Below are some frequently asked questions for Higher Logic Thrive.

Higher Logic Thrive offers the following pricing plans:

  • Starting from: US$800.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Higher Logic Thrive has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Higher Logic Thrive supports the following languages:

English

Higher Logic Thrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Higher Logic Thrive integrates with the following applications:

Altai Systems, Aptify, Association Anywhere, ClearVantage, Cobalt, Euclid, Fonteva for Associations, GoMembers, GrowthZone, Impexium, MatrixMaxx, MemberClicks, MemberMax, MemberSuite, NOAH, Naylor AMS, NetForum Enterprise, Nimble, ONEcount, Protech AMS, Rhythm Software, Salesforce Sales Cloud, SugarCRM, Tessitura, Wicket, YourMembership, Zapier, i4a AMS, iMIS

Higher Logic Thrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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