
About Ungerboeck Software
Ungerboeck is the world’s event software trusted by thousands of customers who produce millions of events. Our community of customers, spanning more than 50 countries, includes top shows from across the world; amazing performing arts venues; global convention centers; some of the world’s most visited museums, professional sports arenas; plus, other unique events and venues of all shapes and sizes. We provide and end-to-end Event & Venue Management software solution with CRM, booking, registration, mobile, websites, reporting and financials tools. Ungerboeck allows venues to break down silos, to achieve their goals and enhance their business processes. All while delivering higher satisfaction, increased communication and better-connected relationships between your entire team and customers.
We proudly support our worldwide client base from our global headquarters in St. Louis, MO with a regional presence in the UK, Germany, France, Mexico, Australia, China, Hong Kong, India and Singapore.
Together, we can create extraordinary events.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Ungerboeck Software
Key benefits of Ungerboeck Software
Devices
Business size
Markets
Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Curaçao, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Belarus, Belize, Canada, Switzerland, Cook Islands, Chile, China, Colombia, Costa Rica, Cuba, Cyprus, Czechia, Germany, Denmark, Dominica, Dominican Republic, Ecuador, Estonia, Spain, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Gibraltar, Greenland, Guadeloupe, Greece, Guatemala, Guam, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kyrgyzstan, Cambodia, Kiribati, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, St. Martin, Marshall Islands, North Macedonia, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Montserrat, Malta, Maldives, Mexico, Malaysia, New Caledonia, Norfolk Island, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Romania, Serbia, Russia, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Svalbard & Jan Mayen, Slovakia, San Marino, Suriname, El Salvador, Syria, Turks & Caicos Islands, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Ukraine, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen and 170 others
Supported Languages
Chinese, English, French, German, Portuguese, Spanish, Traditional Chinese and 2 others
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Ungerboeck Software
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Features
Total features of Ungerboeck Software: 91
Alternatives
EventBookings

EMS

Salesforce Sales Cloud

VenueOps

Reviews
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Write a Review!- Industry: Events Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Short term pain for long term gain
Reviewed on 2020/10/15
Very good. I mostly converse with USI staff at the APAC conference. Everyone is pleasant, happy &...
Very good. I mostly converse with USI staff at the APAC conference. Everyone is pleasant, happy & knowledgable
Pros
Once I had the understanding of how to adapt to my role / our company it was easy to learn I can log in from home or anywhere in the world. It does make completing invoices and schedules very easy
Cons
When we first started the transition to ungerboeck I would have been able to tell you 20 things I didnt like. But now I cant think of anything. If we have an issue our IT god gets in contact with USI and then theres a fix
- Industry: Events Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Convention Center Scheduling and More
Reviewed on 2020/10/27
Pros
The customer service that we have received over the past two+ years, has been awesome.
We also like that the base of the software addresses the bulk of what we want it to do, but we have the ability to customize and make tweaks to make it work for our facility.
The ability to provide online trainings and support has been awesome. The new certification program is helpful as well.
Cons
Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better.
Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.
Alternatives Considered
EventBookingsReasons for Choosing Ungerboeck Software
We were looking for a system that moved quickly and was more agile with what we do.- Industry: Education Management
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Ungerboeck Software OK
Reviewed on 2021/03/26
Ungerboeck worked fine for our office before we expanded into the non-credit and alternative...
Ungerboeck worked fine for our office before we expanded into the non-credit and alternative digital credential realms fully. The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side. Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with. If you have a limited number of offerings or focus in one area, then Ungerboeck would probably be fine, but as you grow and gain more customers, the time spent inputting courses and dealing with issues, is not worth the return on your investment.
Pros
Being able to see a list of sessions each time the software is opened, made the staff's lives easier as they did not have to constantly search for upcoming sessions. Also being able to customize the software so you could only see your sessions or upcoming events allowed us to keep track of our items without possibly clicking around in another staff member's events.
Cons
The software did not allow us to create a website through it or link directly to our website, which meant staff had to spend double the time inputting courses into Ungerboeck and then also using Cascade to input information into our website. Each time an update was needed, the same process had to be followed. Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.
- Industry: Insurance
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for our business center
Reviewed on 2020/10/20
It was a game-changer for us. Put all our service departments into one resource accessible to all...
It was a game-changer for us. Put all our service departments into one resource accessible to all at any time. After having the software for five years, we purchased the advance care plan. This gives us a designated customer service member that has helped us make the most out of the software as we are self-supported and do not rely on additional resources from IT. And we can still make it work! As we change, the software changes with us.
Pros
This software is totally customizable. It doesn't matter how small or large your business, there's a way to adapt it to exactly what you need. Plenty of reporting options are built into the software that adapts to give the supporting departments what they need with no additional or different input from the event planners. We are a company with a business center that is used for internal and community events. We have used the software for as little as 2 person meetings to events with well over 1000 people using the same process flow.
They also have a great support website with a knowledge center and community based help center. Makes it easy to access information on tips, tricks and best practices at any time.
Software updates have been easy to deploy and mostly seamless.
Cons
It did take some time and additional resources to implement but that was due to the complexity and building it to our needs. It is not an "out of the box" product - also the beauty of it! Also the individuals users need to change their passwords often (about every 90 days). That seems to be excessive and when running 2 or 3 shifts the timing to get a reset link may not be ideal.
- Industry: Higher Education
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Long Term UB User
Reviewed on 2020/10/20
My overall experience with Ungerboeck has been great! They are always so great to work with and...
My overall experience with Ungerboeck has been great! They are always so great to work with and helpful in realizing new projects and ideas that we may have for our institution. They draw upon expertise across different fields and really strive to enhance the user experience. They truly listen to what their customers want for a product.
Pros
I love how the software allows you the flexibility to tailor your process and workflows in the system to best fit your needs. It is easy to create steps, fields etc. that are needed to accomplish your company goals and improve efficiency across all levels within an organization including sales and marketing, booking and reservations, contracting, reconciling, budgeting, and forecasting.
Cons
What I least like about the software is doing the upgrades. They are necessary but can sometimes be cumbersome to go back through and double check all the functionality is working properly. The good news, is that you can do all of this through the test environment prior to upgrading your production site.
Alternatives Considered
EMSReasons for Switching to Ungerboeck Software
Had better overall functionality.Ungerboeck Software FAQs
Below are some frequently asked questions for Ungerboeck Software.Q. What type of pricing plans does Ungerboeck Software offer?
Ungerboeck Software offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Ungerboeck Software to get a quote to match your needs.
Q. Who are the typical users of Ungerboeck Software?
Ungerboeck Software has the following typical customers:
51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Ungerboeck Software support?
Ungerboeck Software supports the following languages:
Chinese, English, French, German, Portuguese, Spanish, Traditional Chinese
Q. Does Ungerboeck Software support mobile devices?
Ungerboeck Software supports the following devices:
Q. What other apps does Ungerboeck Software integrate with?
Ungerboeck Software integrates with the following applications:
DocuSign, Google Analytics 360, HubSpot Marketing Hub, Mailchimp, Marketo Engage, Microsoft Outlook, Oracle Eloqua, PayPal, QuickBooks Online Advanced, TIBCO Scribe Online
Q. What level of support does Ungerboeck Software offer?
Ungerboeck Software offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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