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Momentus Technologies (formerly Ungerboeck)

Momentus Technologies (formerly Ungerboeck)

Make it Momentus

About Momentus Technologies (formerly Ungerboeck)

Momentus Technologies (formerly Ungerboeck) is a global provider of industry-leading venue and event management solutions that empower organizations to create extraordinary moments.

With over 60,000 users in more than 50 countries, Momentus serves the needs of venues and event businesses of all kind and sizes including, convention and exhibition centers, conference centers, stadiums and arenas, hospitality venues, universities, corporate campuses, arts and culture centers and more.

Its powerful intuitive platform alongside intelligent data-driven solutions and unparalleled expertise provides customers a view of past, present and future event operations to increase end-to-end visibility, optimize efficiency and achieve business goals.

Software functionalities include sales & CRM, venue booking, event management, catering management, event portal, sustainability tracking, room diagramming, accounting, reporting and a powerful API.


Key benefits of Momentus Technologies (formerly Ungerboeck)

  • Streamline the flow of Information and Communication within your venue. Effective day-to-day operations of your venue requires many different stakeholders have real time access to information without having to make phone calls, search shared drives and email inboxes.

  • Optimize your venue sales and marketing funnel using CRM built for booking, selling and servicing your event planner customers. Easily manage customer accounts and contacts including buying history, phone conversations, correspondence, documents, proposals, and e-mails.

  • Get on the faster, smarter path to digital success by seamlessly connecting your venues key business applications, data, things and people across ecosystem. Overcome IT complexity and break down your venues departmental silos by integrating various data sources and devices with Momentus Connect API's.

  • Momentus registration software understands the differences between registration for conferences, versus camps, courses, seminars, workshops and more. From customer account management to check-in, Momentus has the critical features help you efficiently and effectively manage your guests.

  • Momentus understands your financial processes and reporting needs. Finally you can eliminate redundancy and data re-keying by fully unifying your revenue and expense management needs within the same system used by the rest of your business. Generate a range of financial reports including accounts receivable, accounts payable, purchasing, and general ledger.

  • Staying on top of the latest security, compliance and continuity measures is a resource-heavy endeavor that can overburden your organization. The Momentus Cloud significantly lessens your organization’s assumed risks and increases the capacity of your internal staff.

  • Images

    Momentus Technologies (formerly Ungerboeck) Software - Mobile Work Orders
    Momentus Technologies (formerly Ungerboeck) Software - Event CRM
    Momentus Technologies (formerly Ungerboeck) Software - Event Portal
    Momentus Technologies (formerly Ungerboeck) Software - Event Reporting dashboard
    Momentus Technologies (formerly Ungerboeck) Software - Exhibitor Portal dashboard
    Momentus Technologies (formerly Ungerboeck) Software - Online Space Booking
    Momentus Technologies (formerly Ungerboeck) Software - Online Space Booking - mobile
    Momentus Technologies (formerly Ungerboeck) Software - Room Diagramming
    Momentus Technologies (formerly Ungerboeck) Software - Event Registration
    Momentus Technologies (formerly Ungerboeck) Software - Online Event Ordering
    Momentus Technologies (formerly Ungerboeck) Software - Exhibitor Service Center
    View 12 more
    Momentus Technologies (formerly Ungerboeck) video
    Momentus Technologies (formerly Ungerboeck) Software - Mobile Work Orders
    Momentus Technologies (formerly Ungerboeck) Software - Event CRM
    Momentus Technologies (formerly Ungerboeck) Software - Event Portal
    Momentus Technologies (formerly Ungerboeck) Software - Event Reporting dashboard
    Momentus Technologies (formerly Ungerboeck) Software - Exhibitor Portal dashboard
    Momentus Technologies (formerly Ungerboeck) Software - Online Space Booking
    Momentus Technologies (formerly Ungerboeck) Software - Online Space Booking - mobile
    Momentus Technologies (formerly Ungerboeck) Software - Room Diagramming
    Momentus Technologies (formerly Ungerboeck) Software - Event Registration
    Momentus Technologies (formerly Ungerboeck) Software - Online Event Ordering
    Momentus Technologies (formerly Ungerboeck) Software - Exhibitor Service Center

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    Reviews

    Overall rating

    4,4 /5
    (63)
    Value for Money
    4,2/5
    Features
    4,3/5
    Ease of Use
    4,2/5
    Customer Support
    4,6/5

    Already have Momentus Technologies (formerly Ungerboeck)?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 63
    Steph
    Overall rating
    • Industry: Entertainment
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A Great Product!

    Reviewed on 2019/10/10

    We use VenueOps as our booking software and for event detailing. We have had a great experience...

    We use VenueOps as our booking software and for event detailing. We have had a great experience with the EventBooking staff, who are all so willing to help when we have questions or concerns. As I mentioned previously, the software is also very user friendly. When we switched over from another software program, we were concerned about learning a new product, but everyone picked up on it almost immediately.

    Pros

    We love that this software is so user friendly - it makes our daily detailing and tasks an easy process!

    Cons

    There are some things that we would like the software to be able to do that are not currently possible, but hopefully they're coming in the future.

    Response from Momentus Technologies (formerly Ungerboeck)

    Hi Steph!

    We're so glad to hear that VenueOps has made your daily detailing and tasks an easy process, and that it's so user-friendly for you! That's music to our ears!

    We are always striving to make the platform better through automatic updates that happen every few weeks. If you have any suggestions in particular or would like to elaborate on the features you are still waiting on, we'd love to hear from you! We keep everyone in the loop about each update as it rolls out through our monthly emails, which clients are subscribed to automatically. If you're not getting those for whatever reason, we also want to know about that!

    Feel free to reach out to us at [email protected] or (+1) 865.966.4900.

    Thanks for taking the time to share your thoughts!

    Sincerely,
    The EventBooking Team

    Jenny
    Overall rating
    • Industry: Entertainment
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very Happy!

    Reviewed on 2023/11/13

    Overall the software is GREAT. It can do so much and its user friendly! Our events team uses this...

    Overall the software is GREAT. It can do so much and its user friendly! Our events team uses this for our 800+ events a year that we book/manage.

    Pros

    I really like the customer service we receive with Momentus. Its also really easy for me to use and build our menus/rooms/etc. Along with quick reference to reports on our Dashboards that can be very customized. With my knowledge we can use the software the best we can and not have to reach out and have Momentus do all the little updates to menu items, etc.

    Cons

    The overall annual cost is our highest budget item for our department.

    Response from Momentus Technologies (formerly Ungerboeck)

    Thank you for leaving us a great review! Our customizable dashboards aim to provide quick and tailored insights, empowering users like you to access vital reports effortlessly. We're glad our system's design allows you to leverage your knowledge effectively. We're here to support you every step of the way!

    Leslie
    Overall rating
    • Industry: Education Management
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Ungerboeck Software OK

    Reviewed on 2021/03/26

    Ungerboeck worked fine for our office before we expanded into the non-credit and alternative...

    Ungerboeck worked fine for our office before we expanded into the non-credit and alternative digital credential realms fully. The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side. Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with. If you have a limited number of offerings or focus in one area, then Ungerboeck would probably be fine, but as you grow and gain more customers, the time spent inputting courses and dealing with issues, is not worth the return on your investment.

    Pros

    Being able to see a list of sessions each time the software is opened, made the staff's lives easier as they did not have to constantly search for upcoming sessions. Also being able to customize the software so you could only see your sessions or upcoming events allowed us to keep track of our items without possibly clicking around in another staff member's events.

    Cons

    The software did not allow us to create a website through it or link directly to our website, which meant staff had to spend double the time inputting courses into Ungerboeck and then also using Cascade to input information into our website. Each time an update was needed, the same process had to be followed. Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.

    Kaitlyn
    Overall rating
    • Industry: Events Services
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Convention Center Scheduling and More

    Reviewed on 2020/10/27

    Pros

    The customer service that we have received over the past two+ years, has been awesome.

    We also like that the base of the software addresses the bulk of what we want it to do, but we have the ability to customize and make tweaks to make it work for our facility.

    The ability to provide online trainings and support has been awesome. The new certification program is helpful as well.

    Cons

    Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better.

    Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.

    Alternatives Considered

    EventBookings

    Reasons for Choosing Momentus Technologies (formerly Ungerboeck)

    We were looking for a system that moved quickly and was more agile with what we do.
    Danielle
    Overall rating
    • Industry: Performing Arts
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Venue Ops for PAC use

    Reviewed on 2020/05/14

    Overall the customer service is great. [SENSITIVE CONTENT HIDDEN] was our lead on implementation...

    Overall the customer service is great. [SENSITIVE CONTENT HIDDEN] was our lead on implementation and was amazing to work with. [SENSITIVE CONTENT HIDDEN] was a great at our in person training, and [SENSITIVE CONTENT HIDDEN] has been quick and thorough with creating custom reports and dashboards for us.

    I enjoyed that their user conference was small and intimate as well. It was great to connect personally with their team.

    Pros

    I find Venue Ops extremely user friendly and intuitive. I have experience in a few different booking software and some are not as easy to figure out for the everyday user. I find the booking process and information location flows and makes sense. From and admin standpoint, the back end is also easy to update and setup. The knowledge base is robust and helpful.

    Cons

    While I understand that free type areas make things more flexible, sometimes they also make things less consistent. Some features feel like they are better suited for Convention Centers than PAC's.

    I do appreciate that anything we think there could be improvements on are taken into their database for consideration. Updates seem to happen at a regular pace which is nice.

    Response from Momentus Technologies (formerly Ungerboeck)

    Hi Danielle!

    We so appreciate you taking the time to share your thoughts, and we're so glad to hear that VenueOps is simplifying your work day!

    Client feedback is the single best way we know how to improve VenueOps, so we've made an internal note based on the "Cons" you mentioned. If you have any more suggestions or would like to elaborate further about any challenges, we'd love to hear from you!

    You can reach us at [email protected] or (+1) 865.966.4900.

    Sincerely,

    The EventBooking Team

    Showing 5 reviews of 63 Read all reviews

    Momentus Technologies (formerly Ungerboeck) FAQs

    Below are some frequently asked questions for Momentus Technologies (formerly Ungerboeck).

    Momentus Technologies (formerly Ungerboeck) offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact Ungerboeck Software to get a quote to match your needs.

    Momentus Technologies (formerly Ungerboeck) has the following typical customers:

    51–200, 201–500, 501–1 000, 1 001–5 000

    Momentus Technologies (formerly Ungerboeck) supports the following languages:

    Chinese, English, French, German, Portuguese, Spanish, Traditional Chinese

    Momentus Technologies (formerly Ungerboeck) supports the following devices:

    Momentus Technologies (formerly Ungerboeck) integrates with the following applications:

    DocuSign, Google Analytics 360, HubSpot Marketing Hub, Mailchimp, Marketo Engage, Microsoft Outlook, Oracle Eloqua Marketing Automation, PayPal, QuickBooks Online Advanced, TIBCO Scribe Online

    Momentus Technologies (formerly Ungerboeck) offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Momentus Technologies (formerly Ungerboeck).