Name: CSG Forte
Rating: 4.5 (82 reviews)

About CSG Forte

CSG Forte offers a complete payment solution to accept online payments in a variety of formats, including credit cards and eChecks, accepting all major credit cards and debit cards and verifying checks. CSG Forte can also be used to manage recurring billing, integrate secure checkout to your website, take mobile payments on the go, and track and report on all payment activity from a single interface.

CSG Forte offers advanced features to simplify and secure payment processing, these include ACH processing which lets you automatically collect payments from recurring subscriptions, memberships, as well as one-time payments. The ACH feature includes Sunday processing, late cut-off times, automatic recollect of returned checks, and automatic account correction.

CSG Forte also includes point-to-point encryption and tokenization to protect and hide sensitive payment, check and credit card data as it moves through the payment process. Other features include real-time reporting, notifications & alerts, APIs for integration with other systems, and support for customers to pay over the phone and from their mobile phones.

Key benefits of CSG Forte

The Payment Tokenization feature "tokenizes" and encrypts sensitive payment data, protecting card holder and eCheck data and helping with PCI compliance.

Process real-time payment transactions on the move with the Mobile Payments feature, accepting eChecks, and credit cards with the mobile card swiper.

Get the Virtual Terminal with every CSG Forte account to accept credit card payments, debit cards and electronic checks; to set up payment scheduling; and to access complete payment management & reporting.

Use ACH processing to automatically collect or disburse funds for one-time or recurring payments, payroll, subscriptions, memberships and more.

You can partner with CSG Forte in order to incorporate payment handling into your applications or services, with free PCI Compliance and support for all payment methods.

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CSG Forte Software - Forte app for mobile payments

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CSG Forte Software - Forte merchant payments

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Starting Price

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US$0.01

Pricing Options

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Reviews

Overall rating

4.5 /5

(82)

Value for Money

4.4/5

Features

4.3/5

Ease of Use

4.4/5

Customer Support

4.4/5

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Showing 5 reviews of 82 Read all reviews

Showing 5 reviews of 82

Matthew

Overall rating

Industry: Real Estate
Company size: Self Employed
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Fort Payment Systems

Reviewed on 2019/07/26

Once set up this works flawlessly in the background. I had very very good help from their IT to get...

Once set up this works flawlessly in the background. I had very very good help from their IT to get it linked to my webpage. I have no true complaints, just ideas that things could be easier for the average person.

Pros

Once it's up and running there is little to no maintenance needed. The price for the service is great compared to some competition. The customer facing portal is easy to use.

Cons

The administration interface is not the best. There should be easier non-tech savy interactions. For example creating a confirmation letter for a transaction shouldn't require the effort of finding and clicking the right code on the side to input a customer name. Maybe adding templates would work just fine and leave the specialized make your own to those who are inclined. While I'm sure you can do just about anything I could need, I stick with the basics because I'm not as tech savy and don't intend to hire a programmer so I can accept payments.

Response from CSG Systems International

Hello Matthew. We appreciate your honest feedback. This helps us to improve in areas that would make the most impact for you. Please don't hesitate to contact our support team for anything. We're here to help.

MARTA

Overall rating

Industry: Government Administration
Company size: 51–200 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Forte has been one of my greatest choices

Reviewed on 2020/11/05

From the beginning, they have been so very easy to work with. If I have questions, I just call...

From the beginning, they have been so very easy to work with. If I have questions, I just call their service department and I normally have an answer within minutes. I am not very intelligent when it comes to technology, but they made me extremely comfortable right from the start.

Pros

With our previous vendor, I would "miss" payments -- they would send an e-mail for each payment and that was almost impossible to keep track of. Forte sends a listing of payments that have come through each day, as a group, making it so much easier to track.

Cons

The equipment was a little expensive to begin with, but it's been worth every penny.

Response from CSG Systems International

Thanks for your review, Marta. We're proud of our flexible reporting capabilities and that it help ease the reconciliation process, which we know can be a nightmare. Our customer service team pride itself in making sure we resolve each and every single issue raised by our customers.

Rahadames

Overall rating

Industry: Religious Institutions
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 5.0 /10

Cogop forte

Reviewed on 2019/08/09

Pros

There is no much to tells , I hope with this you can know more

Cons

It fail a lot specially on cards purchases

Response from CSG Systems International

Hi Rahadames. Thank you for providing your feedback. Our support team will be reaching out to you to discuss any technical issues you seem to have with processing card transactions.

Sean

Overall rating

Industry: Financial Services
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Excellent and Reliable Service

Reviewed on 2019/07/01

We just don't have problems with the bank account verification service. Nobody complains about the...

We just don't have problems with the bank account verification service. Nobody complains about the accuracy of the information we deliver and we have had at least 99.999% up-time. The service just doesn't go down which is amazing.

Pros

The bank account verification service is fast, accurate and reliable. We have had almost zero downtime in 10+ years of using this product.

Cons

Initially the bank account verification service was limited to a handful of large banks with many verifications returning an "Unknown" status, but almost all bank accounts we verify now are in their network.

Response from CSG Systems International

Hi Sean.

Thanks for taking the time to provide your feedback. We're glad that you've had such a positive experience with the account verification tool.

Our support team is available to assist you and answer any questions you may have, at any time.

Dane

Overall rating

Industry: Real Estate
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Real Estate investor

Reviewed on 2019/07/22

It makes it super easy to collect my rent. Just have to get the signature.

Pros

Easy to use. Can schedule rental payments for the entire year.

Cons

Wish I could connect directly with quickbooks accounting software. Wish I could get the payment sooner without incurring any fees. Would be nice if there was a online form that I could send my clients basically asking them for there bank account information and asking them to sign to authorize the transactions. I would be able to choose the dates that the money would come out and the amount.

Response from CSG Systems International

Hello Dane.

We're glad you have found Forte easy to use and the scheduling function valuable. Our integration team would be able to speak with you about connecting with other systems/applications. They are available at your convenience.

Showing 5 reviews of 82 Read all reviews