Worldpay

Worldpay

Online global payment gateway

4.2/5 (37 reviews)

Worldpay Overview

Worldpay offers global payment processing solutions to both SMBs, as well as enterprise organizations. At the basic level, the solution offers an online pay page which can be linked to your online shopping basket, sending shoppers to a secure Worldpay page where their cards are processed and authorized before being sent back to your website.

You can also choose to integrate Worldpay into your existing website. This way card details are submitted on your own payment page and then sent to Worldpay for authorization, meaning your customers never need to leave your site.

Worldpay offers a virtual terminal that lets you take payments from customers over the phone, or from computers or tablets. Real-time reporting helps to keep track of all payments made. You can also set up a merchant account to store all payments in a secure password protected account.

The enterprise features of Worldpay include fraud & risk management, subscription & recurring payments, alternative payment methods such as e-wallets and bank transfer, currency conversion & language translation, and data & analytics.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Worldpay Reviews

Overall rating
4.2/5
78% positive reviews
22
Excellent
7
Very good
3
Average
2
Poor
3
Terrible
Serina N.

Great POS. Easiest to use by far!!!

Used Daily for 2+ years
Reviewed on 2017/12/01
Review Source: Capterra

Ease of accepting the cards & then transitioning to the CHIP cards was superbly easy!

Pros

I like that the transactions usually run through very quickly. (I don't like it when my customer is having to wait on me.)
I like the newly integrated CHIP system. I like that I can assure them of a secure connection for the transaction.
The ease of reloading the transaction paper.
Auto print outs of the prior day are always ready to be filed when we get here of a morning.

Response from Worldpay

Thanks for your feedback Serina. Glad to help your business grow!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Brad H.

CC processing companies aren't the cream of the crop, but WP is better to work with than most

Used Daily for 6-12 months
Reviewed on 2018/07/26
Review Source: Capterra

Credit card processing platforms are somewhat of a commodity, so service is one of the big differentiators and we've been pleased with Worldpay's service and the ISO that we've worked with. They've been pretty straight forward with us and been able to resolve any issues we've had which we've been happy about.

Pros

Their customer service has been good at handling issues we've had. I've known many people using First Data and other processors to have issues with Customer service. Also, we have a good price with them which makes it attractive for us.

Cons

We wanted to do some pretty technical things with them but some of their tech and integrations were a bit outdated and limited what we could do. So we had to settle for a less than ideal solution. But most people aren't trying to do as complex of things as we were so probably not an issue for 99% of businesses looking at world pay.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Linda P.

The system works well most of the time, but has glitches.

Used Daily for 2+ years
Reviewed on 2017/11/16
Review Source: Capterra

Decent pricing, good customer reprensentative

Pros

It's pretty easy to use for our servers and managers. My contact person Matt Palenschatt is wonderful and always responds to my problems quickly and even on weekends!

Cons

That it has glitches, like sometimes it won't read chip credit cards, then if we use the swipe function if the swipe function and the customer disputes the card we get stuck with paying for the dispute even if it's bogus

Response from Worldpay

Thanks for your feedback Linda!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Dr. vincent P.

We have had only a few issues with the system, and the customer service was able to guide us through

Used Daily for 2+ years
Reviewed on 2017/11/27
Review Source: Capterra

Ease of use and accesibility

Pros

Accessibility from any computer or mobile device, can recharge an account from a previous transaction, and and refund an account quickly and easily.

Cons

Cannot look at the same card/acct transactions over the course of the year, useful for a patient's Health Savings Account. We understand we could set up a recurring payment account, but we are unsure how to do that.

Response from Worldpay

Thanks for your feedback Dr. Vincent. Glad to help your business grow!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stacey A.

Not sure why a CSM has to call me to offer a better rate. We are a platinum customer!

Used Daily for 2+ years
Reviewed on 2017/11/27
Review Source: Capterra

Pros

The server never goes down so our processing goes smoothly day in and day out. When we call in and have an under charge or over charge, we are walked through and able to process a debit/credit right away.

Cons

We might need new terminals but how would we know? Would love to have a dedicated CSM so we have a point of reference.

Response from Worldpay

Thanks for your feedback Stacey.We will have someone from Customer Service reach out to you soon.

Glad to help your business grow!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Worldpay Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Contact Worldpay for pricing.

Worldpay Features


  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Billing & Invoicing
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Real Time Data
  • Receiving
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Worldpay

Key features of Worldpay

  • Accept credit & debit cards
  • Alternative payments
  • Data & analytics
  • Fraud & risk management
  • Global market optimization
  • Industry solutions
  • Integrated website payment page
  • Mobile payments
  • Multi-currency payments
  • Online merchant account
  • Online payment gateway
  • Recurring payments
  • Transaction cost optimization
  • Virtual payment terminal

Benefits

  • For online merchants, WorldPay lets you link you shopping basket to a Worldpay payment page to process & authorize card payments through a secure gateway.

  • Use the Alternative Payments feature to offer your customers their preferred payment method, such as global card schemes, e-wallets, bank transfers, direct debits, mobile, pre-pay, post-pay and local card schemes.

  • Worldpay offers specific industry solutions for airlines, digital content, travel, gambling, video games, and global retail.

  • Use Worldpay's data & analytics features to monitor performance across the payment lifecycle and benchmark against competitors.

  • Use the Treasury feature to offer global customers the choice of over 128 currencies, taking advantage of Worldpay's fixed exchange rates and global bank account network.

  • Use the fraud & risk management solution and the RiskGuardian tool to ensure comprehensive fraud protection.

  • Worldpay FAQs

    Below are some frequently asked questions for Worldpay.

    Q. What type of pricing plans does Worldpay offer?

    Worldpay offers the following pricing plans:

    Free Trial: Not Available

    Contact Worldpay for pricing.

    Q. What are the main features of Worldpay?

    Worldpay offers the following features:

    • Accept credit & debit cards
    • Alternative payments
    • Data & analytics
    • Fraud & risk management
    • Global market optimization
    • Industry solutions
    • Integrated website payment page
    • Mobile payments
    • Multi-currency payments
    • Online merchant account
    • Online payment gateway
    • Recurring payments
    • Transaction cost optimization
    • Virtual payment terminal

    Q. Who are the typical users of Worldpay?

    Worldpay has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Worldpay support?

    Worldpay supports the following languages:

    English

    Q. What type of pricing plans does Worldpay offer?

    We do not have any information about what Worldpay pricing plans

    Q. Does Worldpay support mobile devices?

    We do not have any information about what devices Worldpay supports

    Q. What other apps does Worldpay integrate with?

    Worldpay integrates with the following applications:

    Award Force, ChargeOver, Chargebee, KashFlow, Orderbot, Planyo, Rezgo, Zoey, Zoho Inventory, Zoho Subscriptions

    Q. What level of support does Worldpay offer?

    Worldpay offers the following support options:

    FAQs, Knowledge Base, Online Support