---
description: Learn how Workato can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Workato Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Data Entry Software](/directory/278/data-entry/software) > [Workato](/software/101339/workato)

# Workato

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> Workato Enterprise MCP is a Message Control Protocol platform for agentic AI that connects AI agents to various business applications. Built on the Workato integration platform as a service, the platform enables organizations to construct secure and scalable agentic AI workflows capable of executing complex business processes across multiple systems.
> 
> Verdict: Rated **4.6/5** by 85 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Workato

Connects AI agents securely to a wide range of business applications, enabling streamlined and context-rich workflows across the enterprise.&#10;Provides a unified platform for building, governing, and scaling enterprise AI agent capabilities without the need for complex coding.&#10;Offers robust orchestration features, including memory, rollback, and transactional integrity, to deliver predictable and reliable automation.&#10;Enhances security and compliance through built-in governance, authentication, and thorough audit trails at every level.&#10;Simplifies integration and innovation by supporting visual low-code design and offering access to a large library of pre-built connectors and accelerators.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 85 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Workato
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Base Workspace (Required):&#10;- Unlimited apps&#10;- Unlimited tasks \&amp; jobs&#10;- Unlimited connections&#10;- Unlimited users&#10;&#10;Recipe pack as add on:&#10;- Pricing based on volume&#10;- Access 400,000+ pre-built recipes
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bosnia & Herzegovina, Botswana, Brazil, Brunei and 153 more

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Application Management
- Audit Management
- Audit Trail
- Authentication
- Automatic Backup
- Business Process Automation
- Business Process Control
- CRM
- Calendar Management
- Cloud Data Integration
- Collaboration Tools

## Integrations (215 total)

- ACCOUNTS
- ADP GlobalView Payroll
- ADP SmartCompliance
- ASAP Systems
- AWeber
- Act\!
- ActiveCollab
- ActiveDEMAND
- Acuity Scheduling
- Adobe Campaign
- Adobe Commerce
- Agendize
- Agile CRM
- Airbrake
- Airtable

... and 200 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Data Entry Software](https://www.getapp.za.com/directory/278/data-entry/software)

## Related Categories

- [Data Entry Software](https://www.getapp.za.com/directory/278/data-entry/software)
- [Cloud Security Software](https://www.getapp.za.com/directory/291/cloud-security/software)
- [Cloud Integration Software](https://www.getapp.za.com/directory/347/cloud-integration/software)
- [Workflow Management Software](https://www.getapp.za.com/directory/566/business-workflow/software)
- [Data Management Software](https://www.getapp.za.com/directory/633/data-management/software)

## Alternatives

1. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15367 reviews)
2. [viaSocket](https://www.getapp.za.com/software/2077932/viasocket) — 4.8/5 (647 reviews)
3. [Zapier](https://www.getapp.za.com/software/100222/zapier) — 4.7/5 (3049 reviews)
4. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (6035 reviews)
5. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13570 reviews)

## Reviews

### "An essential part of any business' systems" — 5.0/5

> **Brad** | *03 January 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.
> 
> **Cons**: Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.
> 
> My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

-----

### "Easy Integration" — 5.0/5

> **Peter** | *31 October 2016* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: -Intuitive development of recipes&#13;&#10;-Great support (the customer success team has been very helpful)&#13;&#10;-Easy to initiate help requests through the chat window
> 
> **Cons**: -Would be nice to have more API support built out for 3rd party applications (e.g., ability to create new directors in Onedrive)&#13;&#10;-Learning curve was initially steep, especially when trying to use HTTP Get/Post with 3rd party APIs&#13;&#10;-Lacks existing recipe examples that demonstrate the use cases I was trying to build out
> 
> Powerful platform that enables integration with 3rd party services. I've used workato to parse large results too tedious to handle manually (e.g., 600+ records), as well as to interface with 3rd party services such as Onedrive.

-----

### "Workato is the Motto\!" — 4.0/5

> **Temple** | *09 April 2025* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: A little hectic as far as operating patterns but otherwise great\!
> 
> **Cons**: It was a little confusing at certain points but was great overall\!
> 
> Liked it\! It was intriguing and productive\!

-----

### "Workato - great automation and workflow tool" — 5.0/5

> **Isabelle** | *14 August 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: Workato offers a broad range of "out of the box" solutions as well as plenty of customisable features. It's ready to use connections are it's real strength for teams who don't have developer capacity and/or the budget to make unique integrations themselves. You can really build complex and robust workflows that automate business processes.
> 
> **Cons**: The help documentation around Workato is reasonably brief and not hugely wide-ranging. You can contact help services and they are excellent at replying quickly and providing great support, but I would like better documentation around the product in the first place to avoid annoying and basic errors in recipes, without needing to generate a support case. A small con, but reasonably time consuming\!\!\!

-----

### "Great Product - Fantastic Customer Service" — 5.0/5

> **Leo D** | *19 October 2016* | Recommendation rating: 10.0/10
> 
> **Pros**: Customer support could not be beat.  A joy to work with. We actually enjoyed the process and the product performs as promised.  All software should be as good as Workauto.
> 
> We were looking for  product that would get us up and running quickly with an integration between SalesForce and Quickbooks.  Bryant and Maria stepped us through the set up process immediately and had us up and running within 24 hours of first contact but most importantly they taught us how to create recipes for integration so as our needs grow we can do the work ourselves - an extremely flexible tool. &#13;&#10;&#13;&#10;As an added bonus Bryant and Maria showed us how we could use Workauto to develop work flows between a ton of Apps other than SalesForce and Quickbooks - as a start up this will be invaluable as we grow.  Fantastic value for the money.

-----

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## Links

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