sales-i
About sales-i
sales-i is a business intelligence tool for sales teams that analyzes historical sales data and turns it into actionable insights that help to increase customer spending. sales-i integrates with 99% of the ERP systems and supports businesses by identifying new sales opportunities, sales trends, potential threats & missed opportunities, and customer buying behavior. Sales teams can easily access insightful data using our custom dashboards on any device, even on the go.
We help manufacturers, wholesalers, & distributors by providing them with product-level insights, such as why one product sells more than another in a particular period or why revenue has dropped or increased.
We help sales teams boost productivity by enabling them to record and store customer interactions and contact details in sales-i's built-in CRM. The CRM can store documents and contact details, share notes, visualize your opportunity pipeline, schedule calls and appointments, and assign accounts. We also offer a set of sales management capabilities that include real-time performance visualization and the ability to assign specific sales campaigns and actions to reps based on performance insights.
Key benefits of sales-i
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- Industry: Architecture & Planning
- Company size: 2–10 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and easy with powerful outcomes
Reviewed on 2017/01/23
Using sales-i is a breeze even though I'm not particularly 'techy'. I can find what I'm looking for...
Using sales-i is a breeze even though I'm not particularly 'techy'. I can find what I'm looking for quickly with the campaigns I set up initially and if I want to answer any other questions or even just have a play I go into the inquiries to gain more insight.
Pros
I love that any data I find related to customers is then linked to the CRM part of the system, so it gives me a reason to contact a customer, ammunition to use when I do and an organized way to record the call or visit etc.
Cons
To be honest, I got a good demonstration of sales-i before we signed up so we knew what we were getting and haven't been disappointed one bit. We use the web version and the apple app for iPads and the use is just as easy, if not easier, on the road. I'd like some kind of push notification on the app for the sales guys but actually, without it, it means they have to log in themselves, which isn't a bad thing. I want to keep everyone engaged.
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Business Intelligence Software Program
Reviewed on 2020/03/03
Customer analyzation and business analytics are by far what we utilize the program for. Building...
Customer analyzation and business analytics are by far what we utilize the program for. Building campaigns for products and account retention is critical for us as we work diligently to improve our customer retention programs.
Pros
From purely a Business Intelligence perspective, Sales-I delivers everything I am expecting. From daily sales reports to analyzing accounts and building campaigns, this program is highly effective .
Cons
When purchased we were hoping to integrate the CRM function but find that the CRM function of Sales-I is truly difficult to use. For it to be utilized by us as a company the e-mail capability will need to increase.
Response from sales-i
Hi Phil,
Thanks for the review.
sales-i team
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Sharp Business Practice, Expensive, not for small teams
Reviewed on 2019/07/17
We decided to give Sales-i a try after a number of very pushy sales conversations, despite the...
We decided to give Sales-i a try after a number of very pushy sales conversations, despite the large initial setup fee. After that it was a monthly bill of over £300. Initially there was so much setup involved that we could not use it for many months, for which to their credit they refunded the monthly fee, but required a massive amount of work on our part to get our data into the correct format. Once this was resolved we started to pay the bills of over £300 per month.
After the 3 year term expired I emailed Sales-i to say that it wasn't the right fit and did not wish to continue the service but we told that because we did not notify them 90 days before the end of our contract that we have been rolled over for another year (and a cost of about £3750). I explained that we were never made aware of a 90 day cancellation policy and that since we paid monthly we expected that after the 3 year period we would be able to cancel freely.
So we have paid a very large setup fee and been paying monthly for something that we felt was not value for money as we simply do not see the increased sales we require to warrant it, but have been told we have to keep paying. This is NOT the sort of service what we expected from a modern company.
To this end we have been disappointed by the program and would advise any prospective purchaser to read the small print thoroughly before considering whether this is really a commitment they want to make.
.
Pros
It makes the data that our CRM software provides easier to view
Cons
The cost, the fact that we need to pay for 3 users when we don't have 3 full time sales people. The fact that the contract auto renews without warning.
Also we can't use it to make our sales calls, for various reasons, including that if one customer on a call list phones in with an order which is taken by a staff member who doesn't handle that customer, they can not remove the customer from the call list, leading to unwanted repeated calls to the customer. Also ran too slowly on our broadband.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Best Fit For Us
Reviewed on 2020/03/03
Sales-i helps keep the focus on the customer, who are the heartbeat of our business.We can...
Sales-i helps keep the focus on the customer, who are the heartbeat of our business.We can anticipate customer needs much better, which improves the customer service experience. We now execute multi-phased marketing campaigns targeted based on customer demographics, and purchase patterns. We can also nurture leads, and cross-sell products. We couldn't do any of that before Sales-i.
Pros
Sales-i is our hub for all team members to access needed information. It's easy to use and easy to access information on the move. They knew our industry and verticals, so implementation was mostly painless and quick.
Cons
The Sales-i team still has a lot of work to do around reporting. You can usually get what you need by manipulating filters and saved queries, but that is often too much for a Sales Rep in the field. The missing functionality around reporting creates more work for the Marketing Team here.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to sales-i
It was simpler, and both faster and easier to implement. Those features all made it a better fit for us.Response from sales-i
Hi Timothy,
Thanks for the review.
sales-i team
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product for Keeping Up on Client Purchase trends
Reviewed on 2020/03/09
Overall a great experience. We under utilize the software currently but we hope to increase use of...
Overall a great experience. We under utilize the software currently but we hope to increase use of more functionality on the future.
Pros
Excellent software that integrates with our ERP system seamlessly. Great visuals/graphical snapshots.
Cons
Some functionality was different between standard browsers and mobile versions. This seems to be fixed now with the exception of the "Enquires" information is still unavailable in the iPad browser version.
Response from sales-i
Hi Brendt,
Thanks for the review.
sales-i team
sales-i FAQs
Below are some frequently asked questions for sales-i.Q. What type of pricing plans does sales-i offer?
sales-i offers the following pricing plans:
- Starting from: £75.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact sales-i for pricing details.
Q. Who are the typical users of sales-i?
sales-i has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does sales-i support?
sales-i supports the following languages:
English
Q. Does sales-i support mobile devices?
sales-i supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does sales-i integrate with?
We do not have any information about what integrations sales-i has
Q. What level of support does sales-i offer?
sales-i offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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