FreshMail

FreshMail

Email marketing solution

4.5/5 (25 reviews)

FreshMail Overview

FreshMail provides all the necessary tools users need to launch an email marketing campaign. Users can create customized templates for their campaign without needing any coding skills. The software lets users create, send and follow a number of different types of marketing campaigns in addition to email, such as text messages, URL-based, API-based, optimized by weekday, periodic, A/B tests or scheduled.

With FreshMail users can easily manage all their subscriber lists. Users can import all their contacts from .cvs, .xls and upload from Basecamp and Google. Users can also track engagement with their emails - following clicks, viewing the number of opened messages, as well as seeing the location of subscribers. The software also automatically detects and removes duplicate content.

Pricing

Starting from
€12,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, India, Latin America, Mexico, Middle-East and Africa

Supported Languages

English, Polish

FreshMail Reviews

Overall rating
4.5/5
84% positive reviews
13
Excellent
8
Very good
3
Average
0
Poor
1
Terrible
Gillian T.

Easy to use email marketing tool

Used Weekly for 1+ year
Reviewed on 2016/08/12
Review Source: Capterra

I set up an account in FreshMail not long ago to start promoting my new e-store.

First impressions were good. Setting up a newsletter step by step is intuitive and adding graphics & creating the overall design is easy. You don't need to know anything about programming or graphic design to make something that looks great. I didn't think it would be this easy.

You arrange your newsletter by dragging and dropping blocks in the template. It's easy to combine text blocks and others with pictures and graphics and then edit everything the way you want it. When you're done you can save your template so you can start from there next time and just change the details.

After maybe an hour of experimentation the first time I worked with it, I can now make my own newsletter campaigns. If you don't want to make your own or don't have time you can also choose a ready made responsive template from their library.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Artur J.

I enjoy using FreshMail and find it easy and useful in its price category.

Used Other for 2+ years
Reviewed on 2017/11/17
Review Source: Capterra

Good insights about my subscribers database and possibility to clean it up from bouncing emails.

Pros

Many high-quality templates
Easy to use
A/B testing feature
Good interface
Clear campaign wizard
Grouping messages and subscribers
Good insights

Cons

The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept
The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Harriet W.

Easy to learn and easy to use!

Used Daily for 6-12 months
Reviewed on 2017/09/03
Review Source: GetApp

Pros

I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.

Cons

Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dave A.

Easy to use, templates, support

Used Weekly for 1-5 months
Reviewed on 2016/09/22
Review Source: Capterra

I'm new to Freshmail and I can share my first impressions. I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus.

On the down side, I'm not really sure how I'm supposed to integrate certain plugins with google analytics. I'll just have to leave it for someone else to help me with.

Oh, and another thing I liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Pros

I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus.

Cons

I'm not really sure how I'm supposed to integrate certain plugins with google analytics. I'll just have to leave it for someone else to help me with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kamil L.

The best platform for companies

Used Daily for 6-12 months
Reviewed on 2018/12/28
Review Source: GetApp

Pros

I think its one of the best platform to sending personalized newsletters ever created. Fast, easy and cheap solution for every business.

Cons

User interface isn't very intuitive, i don't know how to integrates some plugins with Freshmail,i didn't saw simple way to do it. I think better UI or guide will be great improvement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

FreshMail Pricing

Starting from
€12,00/month
Pricing options
Free Trial
Subscription
Value for money

Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month.

Up to 1000 subscribers: €12/month
Up to 2500 subscribers: €21/month
Up to 5000 subscribers: €37/month
Up to 10000 subscribers: €54/month
Up to 25000 subscribers: €120/month
Up to 50000 subscribers: €207/month
Up to 75000 subscribers: €289/month
Up to 100000 subscribers: €372/month

FreshMail Features

  • A/B Testing
  • API
  • Campaign Analysis
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing Management
  • Engagement Analytics
  • Real Time Data

  • Activity Dashboard
  • Automatic Notifications
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for FreshMail

Key features of FreshMail

  • A/B testing
  • Activity tracking
  • Auto-responders
  • Automated scheduling
  • Behavior tracking
  • CRM integration
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Conversion tracking
  • Custom fields
  • Customer segmentation
  • Customizable templates
  • Data import/export
  • Drag & Drop email template editor
  • Drip email marketing
  • Email communication management
  • Email distribution
  • Email marketing
  • Email templates
  • Engagement analytics
  • Event triggered actins
  • Event triggered email
  • Forms management
  • Geolocation
  • Google Analytics integration
  • Inbox inspector
  • Mailing list management
  • Market segmentation
  • Newsletter management
  • Personalization & dynamic content
  • Real time data
  • Real time email tracking
  • Real-time email analytics and insight
  • SMS integration
  • SMS marketing
  • Scheduled emails
  • Send time optimization
  • Spam test
  • Subscriber management
  • Subscription services
  • Video tutorials, articles, how to, webinars, etc
  • WYSIWYG editor
  • Web forms

Benefits

  • With FreshMail users don't need any coding skills to create and optimize their newsletters.

  • FreshMail has an intuitive template editor. Choose a responsive template from the template library and customize it to get started on an email marketing campaign.

  • Users can create a subscriber list with FreshMail, the app will take care of everything from sign-up to managing subscriptions or unsubscribes.

  • FreshMail lets users know who is opening their newsletters and who is clicking on the links included in messages.

  • With segmentation and targeting options, users can automate their emails based on the activity and behavior of their subscribers and reach them at the right moment.

  • FreshMail FAQs

    Below are some frequently asked questions for FreshMail.

    Q. What type of pricing plans does FreshMail offer?

    FreshMail offers the following pricing plans:

    Starting from: €12,00/month

    Pricing model: Subscription

    Free Trial: Available

    Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month.

    Up to 1000 subscribers: €12/month
    Up to 2500 subscribers: €21/month
    Up to 5000 subscribers: €37/month
    Up to 10000 subscribers: €54/month
    Up to 25000 subscribers: €120/month
    Up to 50000 subscribers: €207/month
    Up to 75000 subscribers: €289/month
    Up to 100000 subscribers: €372/month

    Q. What are the main features of FreshMail?

    FreshMail offers the following features:

    • A/B testing
    • Activity tracking
    • Auto-responders
    • Automated scheduling
    • Behavior tracking
    • CRM integration
    • Campaign planning
    • Campaign segmentation
    • Click-through tracking
    • Conversion tracking
    • Custom fields
    • Customer segmentation
    • Customizable templates
    • Data import/export
    • Drag & Drop email template editor
    • Drip email marketing
    • Email communication management
    • Email distribution
    • Email marketing
    • Email templates
    • Engagement analytics
    • Event triggered actins
    • Event triggered email
    • Forms management
    • Geolocation
    • Google Analytics integration
    • Inbox inspector
    • Mailing list management
    • Market segmentation
    • Newsletter management
    • Personalization & dynamic content
    • Real time data
    • Real time email tracking
    • Real-time email analytics and insight
    • SMS integration
    • SMS marketing
    • Scheduled emails
    • Send time optimization
    • Spam test
    • Subscriber management
    • Subscription services
    • Video tutorials, articles, how to, webinars, etc
    • WYSIWYG editor
    • Web forms

    Q. Who are the typical users of FreshMail?

    FreshMail has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does FreshMail support?

    FreshMail supports the following languages:

    English, Polish

    Q. What type of pricing plans does FreshMail offer?

    FreshMail has the following pricing plans:

    Subscription

    Q. Does FreshMail support mobile devices?

    FreshMail supports the following devices:

    Android, iPad

    Q. What other apps does FreshMail integrate with?

    FreshMail integrates with the following applications:

    Capsule, Cognito Forms, Convertful, LeadMaster, Nutshell CRM, Privy, PushPushGo, Startquestion, VisitorTrack, Workato

    Q. What level of support does FreshMail offer?

    FreshMail offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials