--- description: Learn how Survicate can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Survicate Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Survicate](/software/101401/survicate) # Survicate Canonical: https://www.getapp.za.com/software/101401/survicate Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/101401/survicate?page=2) > Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Survicate Collect multichannel customer feedback via email, website, mobile apps, and in-product surveys. Monitor NPS, CSAT, and CES scores over time to track experience improvements. Use AI-powered tools to instantly analyze open-ended responses and detect trends. Centralize all your feedback sources into a single platform with the Insights Hub and automatically categorize, analyze, and extract insights. Visualize customer sentiment with real-time dashboards and customizable reports. Automate workflows integrating with 40+ tools like HubSpot, Salesforce, and Intercom. Personalize surveys using advanced logic, user attributes, and behavioral targeting. Identify customer pain points early to reduce churn and improve satisfaction. Reach global audiences with multilingual surveys and automatic translations. Launch surveys quickly using an intuitive no-code builder and hundreds of prebuilt templates. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 99 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Survicate - **Location**: Warsaw, Poland - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$0,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Survicate offers flexible plans for every stage of growth—starting with a Free plan (25 responses/month) ideal for beginners, and moving to Starter ($79/month) for short-term projects and basic AI-driven insights. The Growth plan ($49/month billed annually) unlocks unlimited active surveys, multilingual targeting, AI sentiment analysis, and team collaboration features, while Volume (from $299/month) and Pro (from $299/month) plans support high-volume, multi-channel feedback with deep targeting, mobile SDKs, dashboards, and advanced integrations. Enterprise plan (from $499/month) delivers full platform access, premium compliance like HIPAA, dedicated success management, and white-glove onboarding for organizations needing scalable, secure feedback operations. - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Polish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - API - Access Controls/Permissions - Advocate Management - Alerts/Notifications - Anonymous Feedback - CRM - CSAT Survey Structure - Campaign Management - Conditional Logic - Continuous Feedback - Conversion Tracking - Customer Engagement - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Questions - Customizable Reports - Customizable Templates ## Integrations (68 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 53 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Survey Software](https://www.getapp.za.com/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.za.com/directory/234/survey/software) - [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software) - [Personalization Software](https://www.getapp.za.com/directory/609/personalization-behavioral-targeting/software) - [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software) ## Alternatives 1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (964 reviews) 2. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10455 reviews) 3. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2885 reviews) 4. [Microsoft Forms](https://www.getapp.za.com/software/2057516/microsoft-forms) — 4.6/5 (324 reviews) 5. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5203 reviews) ## Reviews ### "10/10 for Survicate" — 5.0/5 > **Charlotte** | *11 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace. > > **Cons**: I haven't come across anything that I've not been happy with or found a workaround for. > > We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful. ----- ### "A smooth use flow with survicate" — 5.0/5 > **Carol** | *11 December 2025* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It's really easy to use\! I can create surveys in the morning and have insights about my customers by the evening. The "Insights" feature really helps analyze answers in text. > > **Cons**: I have to export the data to cross analyze with customer's information. I wish I could do it directly. > > The experience of creating and launching surveys is smooth and, as a user, the value is reached very quickly. The integration with Intercom makes it possible to reach customers with no effort. ----- ### "Jacob from Support was Great" — 3.0/5 > **Verified Reviewer** | *30 January 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Embedding a question into an email intergrated with intercom is a killer feature. > > **Cons**: That I managed to not realize I was not in my company environment until after I sent out a survey to 1,000 people. Maybe make it more clear when you're using a free account? > > Support managed to solve my issues, super well. ----- ### "Agility in extracting insights from our clients." — 5.0/5 > **Anonymous User** | *14 November 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and Template Customization. > > **Cons**: Ability to run image-based A/B tests easily and effectively across campaigns and workflows. Right on > > I'm very satisfied; I'm a product designer, and we love launching various quantitative surveys to understand our users' pain points. Survicate's reports are great for making quick decisions. ----- ### "Happy to meet with Survicate" — 5.0/5 > **Harun** | *15 November 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Definitely deserves it cost. Easy to use good connection with Salesforce and also easy yo customize. > > **Cons**: Can have salesforce app to connect with Salesforce. Also it would be good if it has link shortening option. > > It was easy to use and easy to connect with Salesforce. Support team is very responsive i was able to get help whenever I neeeded. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.za.com/software/101401/survicate?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/101401/survicate) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data