LeadSquared
About LeadSquared
LeadSquared is a complete CRM and marketing automation software to help businesses capture, nurture, manage and track their leads in one place. The cloud-based solution is designed for enterprises and SMEs and provides tools for lead capturing, lead nurturing, sales management, marketing analytics and more.
LeadSquared is a CRM and marketing automation vendor, targeting audiences over a wide variety of industries across the globe. With more than 1000 customers worldwide, it is fast becoming the sales and marketing tool of choice for many businesses. Built to handle thousands of users, millions of leads and thousands of activities, LeadSquared is being used by a diverse set of industries around the globe.
LeadSquared enables users to track their sales process from the time a lead enters the system to when it becomes a customer, and even later. Automated lead capture, easy distribution, sales tracking, email and SMS marketing, and automation workflows are just some of the features that set LeadSquared apart. Along with this, it comes with a comprehensive analytics feature. This allows users to keep a track on what is happening in their business and where their revenue is coming from.
LeadSquared also comes with powerful integrations with other business tools to ensure a seamless experience. Recently, they have also built a developer platform, where you can design and write custom code which can be used to build custom business logic.
Key benefits of LeadSquared
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Reviews
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- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A CRM for statups
Reviewed on 2022/09/14
Pros
It's inexpensive with all the functionalities for lead management and nurturing.
Cons
The turn around time from customer success team is bad.
Alternatives Considered
FreshsalesResponse from LeadSquared
Thank you so much Aqeel for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Marketing Automation and CRM Software
Reviewed on 2019/07/17
My overall experience with LeadSquared is amazing, I like their dashboard and reporting features...
My overall experience with LeadSquared is amazing, I like their dashboard and reporting features the most.
Pros
I like everything about LeadSquared but mostly I like their simple CRM interface. I like the way we are able to create different camping for different members and shoot an email at one go. like their dashboard and report feature the most, they are very accurate and informative.
Cons
There is one thing that I want to say about it that I dislike about it and that is their price is a little bit expensive compared to others, but I can say that it is worth to spend on it.
Response from LeadSquared
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Has abilities but very lacking is support and implementation
Reviewed on 2023/10/30
Very bad experience. Once the sale was completed reliable support was hard to find. I had many...
Very bad experience. Once the sale was completed reliable support was hard to find. I had many issues and upper management didnt respond.
Pros
It was nice to see what emails had been opened and read. The system overall was hard to navigate.
Cons
Too many issues and broken promises during the sales process. I was told that their system would work with our SMS provider. Turned out that it didnt. Was told many times that things were in development but never made the date that they were supposed to be finished. The start up period took 3 months yes 3 months for them to get the system up and running. Once it was "ready" we quickly found out that it didn't work. Asking for help was hard to get things corrected. It was a waste of time as we never got it working correct. The system would send out appointment reminders with the wrong time and that happened more than once even after i told them about the problem.
Reasons for Switching to LeadSquared
It was supposed to be better for education but it was a disaster for us.- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
Brilliant tool for Lead Automation - helping Marketing and Campaigns
Reviewed on 2015/12/14
I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools...
I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared.
Pros
1. Can be used even by Junior staff with minimal training - very intuitive product.
2. Has all the features that help us in our sales/marketing automation.
3. Landing page feature helps us creating mini sites and getting effective metrics.
4. Strong reliable support.
5. Good pricing options - value for money!
I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!
Cons
Granularity of access for lists for campaigns can be improved.
Response from LeadSquared
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Leadsquared - Simple, Feature Rich and Powerful Lead Management Solution
Reviewed on 2015/11/26
We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management...
We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features. The customer support has been exceptional. The LeadSquared team has heard and responded to us extremely well, be it new feature request or other support requirements. The lead capture and nurturing dashboards have been immensely useful in our sales and marketing reviews. The dashboards and reports helped us improve our process. Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI.
Pros
1) Excellent set of features and continuously evolving
2) Simple and Extremely user friendly Interface
3) Powerful and extremely useful dashboards
4) Quality of support
5) Excellent Up time record without any problems
Cons
1) We would love to replace our CRM completely but there are a few things that LeadSquared misses for our needs. But we believe that these features are scheduled in the roadmap. So, its just a matter of time.
Response from LeadSquared
Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.
LeadSquared FAQs
Below are some frequently asked questions for LeadSquared.Q. What type of pricing plans does LeadSquared offer?
LeadSquared offers the following pricing plans:
- Starting from: US$25.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Sales + Mobile CRM Plans: LITE at $25 per user / month (billed annually) PRO at $50 per user / month (billed annually) SUPER at $100 per user / month (billed annually) Marketing Automation Plans: ESSENTIAL at $150 per month (billed annually) BASIC at $400 per month (billed annually) STANDARD at $1200 per month (billed annually) ENTERPRISE at $2500 per month (billed annually)
Q. Who are the typical users of LeadSquared?
LeadSquared has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does LeadSquared support?
LeadSquared supports the following languages:
English, Hindi, Indonesian, Vietnamese
Q. Does LeadSquared support mobile devices?
LeadSquared supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does LeadSquared integrate with?
LeadSquared integrates with the following applications:
Acuity Scheduling, Adobe Commerce, Ameyo, BigCommerce, CallRail, Freshdesk, Gmail, GoTo Webinar, Google Analytics 360, Instapage, LiveChat, Meta for Business, Microsoft Outlook, Olark, Salesforce Sales Cloud, Shopify, Twitter/X, Unbounce, WordPress, Zapier, Zendesk Suite
Q. What level of support does LeadSquared offer?
LeadSquared offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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