Starshipit

About Starshipit
Forget chaotic, tedious or painful fulfilment processes; Starshipit has everything you need to effortlessly manage your online orders so you can spend more time working on your business, not in it. Starshipit is the leading provider of integrated and automated fulfilment solutions for retail businesses of every age and stage. Integrating with a large range of couriers and eCommerce platforms, Starshipit streamlines every step of your fulfilment process, reduces handling time, minimises human error, and improves customer experience.
Starshipit connects eCommerce merchants with their preferred courier companies to simplify the process of fulfilling orders. Create rules for location, weight, SKU, and shipping method to automate your delivery process. You can even manage your courier rates through Starshipit – and we don’t clip the ticket.
We have the highest number of integrations on the market too, including Shopify, Magento, BigCommerce, WooCommerce, Cin7, Brightpearl and Xero, making it easy to start automating your shipping process whatever systems you use.
Eliminate the need for manual data entry and reduce delivery errors with beautiful and intuitive shipping software that does the hard work for you. Human error is a thing of the past with Starshipit thanks to address lookup and auto-correction. Customs and shipping documentation are automatically completed and submitted, and address tickets can be bulk printed at the click of a button, reducing time spent packing and sending orders.
Starshipit makes it easy to connect with customers too. Proactively send email and SMS notifications at every stage of the sales and shipping journey to reduce the number of “Where’s my parcel?” enquiries your support team has to manage.
Key benefits of Starshipit
Integrates with leading domestic and international couriers including Australia Post, DHL Express, DHL eCommerce, Royal Mail, New Zealand Post, Toll, Toll IPEC, Hunter Express, Sendle, Quantium, Zoom2U, AusPost On Demand, InExpress, Evri, Sherpa, UPS, Castle Parcels, Border Express, Post Haste, CourierPost, Aramex, NZ Post, and Seko.
Integrates with the world’s leading platforms including Shopify, Magento, Magento 2, BigCommerce, WooCommerce, eBay, Xero, OpenCart, Unleashed, MYOB, Salesforce, Zeald, Trademe, Amazon, Etsy, Neto, Quickbooks, Tradevine, TheMarket, Cin7, DEAR, Netsuite, CSV FTP, 3PL Central, and PrestaShop.
Automatically import domestic and international orders from multiple eCommerce platforms, shopping carts, inventory and accounting apps into one system.
Display shipping rates to customers at checkout, validate addresses, auto-correct incorrect addresses, and generate and bulk-print shipping labels.
Create shipping rules to automatically populate shipment settings and customise packing slips and branded tracking pages.
Automatically lodge manifest orders for couriers, and create customs documents for international orders and reports.
Communicate with customers with automated notifications and branded tracking pages, and reduce customer enquiries.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Changed my business for the better. Would recommend!
Reviewed on 2019/02/25
Pros
The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.
Cons
In regards to cons for this product I don’t have any.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Some of the best customer service we've experienced
Reviewed on 2023/12/11
Very pleasant. [sensitive content hidden] have both been absolute legends, helping us navigate the...
Very pleasant. [sensitive content hidden] have both been absolute legends, helping us navigate the platform in our first few weeks. When things are time critical, their quick response is invaluable. We appreciate all their emails and assistance looking into things for us when we needed answers.
Pros
It's a very easy to use platform, nice UI and quick to setup. My favourite part of StarShipit is the customer service. We have dealt with sooo many similar software companies recently and their customer service was a defining factor in our decision making process.
Cons
The software lags a little when using the search function or switching between NEW / SHIPPED / ARCHIVE tabs.
Reasons for Switching to Starshipit
The integration it offered with our other systems.- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
StarShipItT has consistently been unreliable.
Reviewed on 2018/02/05
Pros
The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...
Cons
StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.
Response from Starshipit
Hi Graham, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 6 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/
Your patience and continued commitment to Starshipit over the years is much appreciated!
Warm regards,
Starshipit's Customer Support Team
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Where has this been all my life!!
Reviewed on 2022/07/05
Pros
Starshipit has taken our time consuming, frustrating fulfilment process and streamlined it to take the pain away from shipping.
Cons
That it too me so long to find it..........
Response from Starshipit
Thanks Tammy! Glad you found us eventually! Appreciate the feedback as always!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Shipping Program ease of use and customer service very helpful and fast
Reviewed on 2021/11/04
Pros
Ease of use and the amount of time my staff is saving I am managing to save hours on wages
Cons
Just trying to setup new carriers into the system
Starshipit FAQs
Below are some frequently asked questions for Starshipit.Q. What type of pricing plans does Starshipit offer?
Starshipit offers the following pricing plans:
- Starting from: A$40.00/month
- Pricing model: Subscription
- Free Trial: Available
Standard: $40 <50 shipments per month Starter Plus: $99 <1,000 shipments per month Professional: $130 <2,000 shipments per month Enterprise: $199 <4,000 shipments per month Enterprise Plus $400 >10,000 shipments per month Shipping more than 10,000 call us for a quote
Q. Who are the typical users of Starshipit?
Starshipit has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Starshipit support?
Starshipit supports the following languages:
English
Q. Does Starshipit support mobile devices?
Starshipit supports the following devices:
Q. What other apps does Starshipit integrate with?
Starshipit integrates with the following applications:
3PL Warehouse Manager, APPSeCONNECT, Adobe Commerce, BigCommerce, Brightpearl, CartonCloud, Cin7 Core, Cin7 Omni, Fishbowl, Klaviyo, MYOB Business, NetSuite, OpenCart, Peoplevox WMS, PrestaShop, Shopify, Shopify Plus, Squarespace, Unleashed, Wix, WooCommerce, Xero, Zoey
Q. What level of support does Starshipit offer?
Starshipit offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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