About Starshipit

Starshipit is the leading provider of integrated and automated shipping and tracking solutions for online businesses of every age and stage. Integrating with a large range of couriers and eCommerce platforms, Starshipit streamlines every step of your fulfilment process, reduces handling time, minimises human error, and improves customer experience.

Starshipit connects eCommerce merchants with their preferred courier companies to simplify the process of fulfilling orders. Create rules for location, weight, SKU, and shipping method to automate your delivery process. You can even manage your courier rates through Starshipit – and we don’t clip the ticket.

We have the highest number of integrations on the market too, including Shopify, Magento, BigCommerce, WooCommerce, Cin7, Brightpearl and Xero, making it easy to start automating your shipping process whatever systems you use.

Eliminate the need for manual data entry and reduce delivery errors with beautiful and intuitive shipping software that does the hard work for you. Human error is a thing of the past with Starshipit thanks to address lookup and auto-correction. Customs and shipping documentation are automatically completed and submitted, and address tickets can be bulk printed at the click of a button, reducing time spent packing and sending orders.

Starshipit makes it easy to connect with customers too. Proactively send email and SMS notifications at every stage of the sales and shipping journey to reduce the number of “Where’s my parcel?” enquiries your support team has to manage.

Pricing starting from:

A$40,00/month

  • Free Trial
  • Subscription

Key benefits of Starshipit

  • Integrates with leading domestic and international couriers including Australia Post, DHL Express, DHL eCommerce, Royal Mail, Fastway Couriers, New Zealand Post, Toll, Toll IPEC, Hunter Express, Sendle, Quantium, Zoom2U, AusPost On Demand, InExpress, CourierPost, Pace, Fastway, NZ Post, and Seko.

  • Integrates with the world’s leading platforms including Shopify, Magento, Magento 2, BigCommerce, WooCommerce, eBay, Xero, OpenCart, Unleashed, MYOB, Salesforce, Zeald, Trademe, Amazon, Etsy, Neto, TradeGecko, Tradevine, Cin7, DEAR, Netsuite, CSV FTP, 3PL Central, and PrestaShop.

  • Automatically import domestic and international orders from multiple eCommerce platforms, shopping carts, inventory and accounting apps into one system.

  • Display shipping rates to customers at checkout, validate addresses, auto-correct incorrect addresses, and generate and bulk-print shipping labels.

  • Create shipping rules to automatically populate shipment settings and customise packing slips and branded tracking pages.

  • Automatically lodge manifest orders for couriers, and create customs documents for international orders and reports.

  • Communicate with customers with automated notifications and branded tracking pages, and reduce customer enquiries.

  • Devices

    Business size

    S M L

    Markets

    United States, United Kingdom, Australia, Germany

    Supported Languages

    English

    Pricing starting from:

    A$40,00/month

    • Free Trial
    • Subscription

    Images

    Order screen
    Auto correct invalid filter
    Auto correct suggestions
    Branded tracking and notifications
    View 5 more
    Starshipit screenshot: Order screen Starshipit screenshot: Auto correct invalid filter Starshipit screenshot: Auto correct suggestions Starshipit screenshot: Branded tracking and notifications

    Features

    Total features of Starshipit: 24

    • API
    • Automatic Notifications
    • Barcode Scanning
    • Barcode Support
    • Chat
    • Customizable Branding
    • Customizable Templates
    • Data Import
    • Delivery Tracking
    • ERP Integration
    • Email Notifications
    • Labeling
    • Mobile Alerts
    • Multi-Channel Distribution
    • Multi-Location
    • Order Tracking
    • Package Tracking
    • Returns Management
    • Shipping Labels
    • Shipping Management
    • Status Tracking
    • Summary Reports
    • Third Party Integration
    • eCommerce Integration

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    Reviews

    Overall rating

    4 /5
    (5)
    Value for Money
    3,8/5
    Features
    3,8/5
    Ease of Use
    3,8/5
    Customer Support
    4/5

    Already have Starshipit?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5
    Guy N.
    Overall rating
    • Industry: Import & Export
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Changed my business for the better. Would recommend!

    Reviewed on 2019/02/25

    Pros

    The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.

    Cons

    In regards to cons for this product I don’t have any.

    Verified Reviewer
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Starshipit to manage your logistics. It will do the trick.

    Reviewed on 2019/01/15

    StarShipIt has been a great tool, beacause you can actually select and work with a variety of...

    StarShipIt has been a great tool, beacause you can actually select and work with a variety of couriers and just select the one you want from the ones you normally work with. Everything is set online, so no need to call any of the couriers. I have had no problems with this software. The only perk would be that sometimes the orders don't load fast enough.

    Pros

    Starshipit for sending packages for a business is quiet useful. You can log all the stores or accounts to one system and administrate them from any computer. We used the linked version to our package administrator and the orders transfer directly to Starshipit. It is very easy to use once you have had enough practice using it. It is easy to change the addresses as it has a massive search engine. Really good option, except for the fact that it takes some time to load the orders.

    Cons

    Sometimes the orders take a long time to load, but this might be a problem of over charging the system with loads of orders (not sure). From my experience sometimes it is very slow, but most of the time it works well.

    Response from StarShipIT

    Thanks so much for taking the time to write a review of our app, we appreciate the feedback and have sent it to our product manager.

    Regarding your speed issues we would really like to investigate further and see what we can do to help you speed up the app as you should not be experiencing any delay.

    Can you email [email protected] and we will get straight onto it

    Graham M.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    StarShipItT has consistently been unreliable.

    Reviewed on 2018/02/05

    Pros

    The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...

    Cons

    StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.

    Fay H.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Game-Changing Shipping Software

    Reviewed on 2014/12/02

    StarShipIT has significantly improved efficiency and customer service for our business.

    With...

    StarShipIT has significantly improved efficiency and customer service for our business.

    With minimal set-up we were able to move from a manual and labour-intensive process to a more automated workflow, while greatly cutting down on customer service calls (thanks to the automated tracking emails and colour-coded track-and trace screen).

    Improved efficiency has allowed us to take on business that would previously have been unfeasible.

    StarShipIT's greatest strengths lie in

    - ease of set-up;
    - easy integration;
    - a single interface and workflow for multiple carriers;
    - speed.

    StarShipIT offers a range of options for set-up and integration, but once up and running the user workflow is very simple and intuitive.

    In our organisation, all users are able to access track-and-trace data, making customer service calls so much easier to deal with.

    It certainly pays to explore the various options and take advantage of customer support during the set-up phase in order to optimise the service, because there are many options and - moving from a more manual process - the real power of the service is not always obvious.

    Overall, we have found StarShipIT to be a real game-changer and something that we cannot imagine being without.

    Rebecca P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reviewed on 2016/12/08

    Showing 5 reviews of 5 Read all reviews

    Starshipit FAQs

    Below are some frequently asked questions for Starshipit.

    Starshipit offers the following pricing plans:

    • Starting from: A$40,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Standard: $40 <250 shipments per month Professional: $80 <4,000 shipments per month Enterprise: $160 <20,000 shipments per month Enterprise PLUS >20,000 shipments per month - call us for a quote

    Starshipit offers the following features:

    • Accounting system integrations
    • Address validation
    • Automatic order status updates
    • Automatic submission of manifests
    • Batch print labels
    • Branded tracking pages
    • Customisable packing slips
    • Customisable shipping notifications
    • Customisable shipping notifications & updates
    • Domestic/ international shipping
    • Dropshipping functionality
    • Electronic customs forms
    • Email and text alert
    • Inventory system integration
    • Label printing
    • Magento integration
    • Stores tracking information
    • Supports ecommerce platforms
    • Supports multiple couriers
    • Tracking widget
    • Windows app

    Starshipit has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Starshipit supports the following languages:

    English

    We do not have any information about what devices Starshipit supports

    Starshipit integrates with the following applications:

    BigCommerce, Cin7, MYOB Essentials, Magento Commerce, Order Desk, Peoplevox, QuickBooks Commerce, Unleashed Software, Xero, Xero

    Starshipit offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

    Related categories

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