Namely

Engage your Company with Namely's All-in-one HR Solution

4,1 /5 (382 reviews) Write a Review!

Namely Overview

What is Namely?

Namely is a HRIS (Human Resource Information System) which consolidates all HR and employee needs onto one platform.

Ideally suited to mid-sized and growing organizations, Namely's highly configurable HR platform can be adapted as the needs of your organization change and evolve. Namely’s scalable platform supports anything from local organizations right through to global scale operations. Namely incorporates an employee database, benefits delivery, full-service payroll provision and talent management system.

Namely organizes and delivers your company offerings by taking complete care of employee healthcare provision and insurance. Manage onboarding, monitor existing employees and align goals. The social news feed feature serves as a motivational and collaborative communication tool for your team.

In addition to a full payroll system, benefits administration and talent management features, Namely offers a core HR system comprising employee profiles, organizational charts, time off tracking and approvals, task and document management, along with custom reporting capabilities.

A strong support network, accessible 24/7 is enhanced by a comprehensive learning center. Namely promises easy implementation and a user-friendly interface. In addition to having passed the Standard Grey Box Security Assessment, Namely is in compliance with the TRUSTe’s U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, storing and protecting your company data.

Namely currently supports clients of varying sizes across the professional services, technology and commerce sectors. The adaptability of the Namely platform however, makes it a suitable choice for any growing organization.

Namely Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Namely for pricing details.


Namely Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

Company Overview
Employee News Feed
Performance Management
Salary History
Time Tracking
Namely video Namely screenshot: Company Overview Namely screenshot: Employee News Feed Namely screenshot: Performance Management Namely screenshot: Salary History Namely screenshot: Time Tracking

Namely Reviews

Namely Reviews

Overall rating
4,1
/
5
Excellent
190

Very good
115

Average
37

Poor
24

Terrible
16

Value for Money
4
Features
4
Ease of Use
4,2
Customer Support
4
80% recommended this app
Sanskriti G.

Namely keeps us connected and focused at work.

Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.


Melissa L.

Happy with HRIS

Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.


Verified Reviewer

Avoid at all costs

Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement


Verified Reviewer

Great HRIS and Payroll system with many customizable features

I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.


Patricia M.

Great Service

In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.


Sanskriti G.
Industry: Information Technology & Services
Company size: 201-500 Employees

Namely keeps us connected and focused at work.

Used Weekly for 2+ years
Reviewed on 2020/10/10
Review Source: Capterra

Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.

Pros

Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.

Cons

No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Melissa L.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

Happy with HRIS

Used Daily for 1+ year
Reviewed on 2020/08/24
Review Source: SoftwareAdvice

Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

Pros

We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

Cons

We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Internet
Company size: 201-500 Employees

Avoid at all costs

Used Daily for 2+ years
Reviewed on 2018/12/04
Review Source: Capterra

Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement

Pros

It's pretty. There is really no other pro.

Cons

HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered

Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated

Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Human Resources
Company size: 51-200 Employees

Great HRIS and Payroll system with many customizable features

Used Daily for 1+ year
Reviewed on 2020/08/07
Review Source: Capterra

I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

Pros

We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.

Cons

Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Patricia M.
Industry: Retail
Company size: 51-200 Employees

Great Service

Used Daily for 1+ year
Reviewed on 2020/04/23
Review Source: SoftwareAdvice

In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.

Pros

I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.

Cons

The ability to run reports and headcount.

Response from Namely

Thank you for your review! We really appreciate your feedback and are happy to hear that you have found your service team and the Namely Help Community to be helpful - especially during this difficult time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7,9/10
Based on 382 user ratings
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Namely Pricing

Namely Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Namely for pricing details.

Contact Namely for pricing details.

Value for Money
4/5
Based on 382 user ratings
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Namely Features

Namely Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4/5
Based on 382 user ratings
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Categories

Additional information for Namely

Additional information for Namely

Key features of Namely

  • 3rd party integrations
  • Benefits provision, management & administration
  • Custom, real-time report generation
  • Employee feedback surveys
  • Employee onboarding
  • Employee profiles
  • Goal setting & tracking
  • Payroll reporting
  • Social news feed
  • Time-off & attendance tracking

Benefits

  • With Namely, you can evaluate all of your HR, payroll, employee benefits and employee performance data in one place and this can be done from anywhere, on any device.

  • The permissions engine built into Namely allows for your organization to configure the platform to your own needs. As your company evolves and its needs change, the platform can be updated.

  • Namely automatically calculates, deposits, and files your local, state, and federal payroll taxes helping you to stay in compliance with ever-changing regulations.

  • Namely prioritizes the protection of your company and employee data by complying with some of the most globally recognized privacy certification programs in the industry.

  • Namely assigns every client a dedicated account manager and offers access to a 24/7 support team and comprehensive learning center.

  • Namely FAQs

    Namely FAQs

    Below are some frequently asked questions for Namely.

    Q. What type of pricing plans does Namely offer?

    Namely offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Namely for pricing details.

    Q. What are the main features of Namely?

    Namely offers the following features:

    • 3rd party integrations
    • Benefits provision, management & administration
    • Custom, real-time report generation
    • Employee feedback surveys
    • Employee onboarding
    • Employee profiles
    • Goal setting & tracking
    • Payroll reporting
    • Social news feed
    • Time-off & attendance tracking

    Q. Who are the typical users of Namely?

    Namely has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Namely support?

    Namely supports the following languages:

    English

    Q. What type of pricing plans does Namely offer?

    Namely has the following pricing plans:

    Subscription

    Q. Does Namely support mobile devices?

    Namely supports the following devices:

    Android, iPhone

    Q. What other apps does Namely integrate with?

    Namely integrates with the following applications:

    Breezy, Greenhouse, JazzHR, Jobvite, Lever, Recruiterbox, SAP Litmos, The Applicant Manager, Workable, Workato

    Q. What level of support does Namely offer?

    Namely offers the following support options:

    Online Support, Video Tutorials, Knowledge Base, Phone Support