Rollbar

4.5 (263)
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Full-stack bug and issue tracking for web and mobile apps

About Rollbar

Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.

The Rollbar solution comprises of:

- Software Development Kits (SDKs) for all major programming languages, which are open source and used for instrumenting applications to detect and report errors to the Rollbar platform. Instrumenting is easy and takes minutes to complete. The SDKs come with various configuration options including for data scrubbing to prevent sensitive data from being sent to Rollbar.

- A proprietary fingerprinting and analysis engine, which receives, processes, and makes sense of billions of error occurrences per month, and significantly boosts the signal-to-noise ratio, a common challenge in monitoring. The error grouping feature can be customized to meet your specific needs.

- A full-featured workflow application that notifies developers of errors instantly as they occur, through the web-based real-time error feed interface, or via alerts sent to tools like Slack, PagerDuty, or email. Tasks can be distributed by assigning errors to specific members of a team. Rollbar comes with extensive integrations with other software tools that comprise your complete software development workflow, including Github, Jenkins, JIRA, and more, and a full-featured API.

- A data collection engine that brings together all data useful for debugging purposes, formatted in ways that save the developer time. The data and contextual metadata includes stack traces, request parameter values, local variable values, and various metrics such as users impacted, browser, region, OS, and more. If you enable source control integration, you also get links from the stack trace to relevant lines of code in your code repository, as well as useful information on deployments relating to the error. There is also a SQL-like interface called Rollbar Query Language (RQL) for custom data analysis.

- Various features for data protection, security, and privacy, and easier administration in large organizations. This includes encryption at rest, enterprise-grade audit and security controls, SAML SSO for login, SCIM provisioning, and more. Rollbar is compliant with stringent industry standards, such as HIPAA in the U.S., EU GDPR, and is ISO27001 and CSA STAR certified.


Key benefits of Rollbar

  • Instantly see and get notified of errors - including unhandled exceptions - as they occur in real-time. Set up alerts via Slack, PagerDuty, and more.

  • Get automatic grouping of similar errors to significantly boost signal-to-noise ratio, thanks to our proprietary error fingerprinting and analysis engine.

  • For each occurrence of an error, see data such as users impacted, severity level, location, browser, OS, and more so you can swiftly prioritize and triage an issue.

  • Get all the data and context you need to debug an error, including stack trace, local variable values, HTTP request parameter values, associated deploys, and more.

  • Use features like Telemetry to see all events leading up to an error to replicate and debug faster. Supports JavaScript source maps, iOS desymbolication, and more.

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    Reviews

    Overall rating

    4.5 /5
    (263)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.3/5
    Customer Support
    4.4/5

    Already have Rollbar?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 263
    Dylan
    Dylan
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Exceptional error monitoring

    Reviewed on 2024/01/03

    Rollbar allows us to be proactive about our bugs. We frequently get notified about production...

    Rollbar allows us to be proactive about our bugs. We frequently get notified about production incidents, the notifications come straight through to our developer Slack channel and we can quickly debug using the captured information and put out a fix before a customer ever notices. If they ever reach out to us, it always makes us look really good when we can say that we already know and we've fixed it.

    Pros

    I love how easy it is to drop Rollbar into an application. We deployed Rollbar in under an hour and the event lots started streaming in immediately. Within a day it had helped us solve several production issues.

    Cons

    If you have a larger project, or a particularly chatty application, Rollbar's event limits can quickly push you up into a higher pricing plan and if you don't pay up it will start swallowing errors silently until the quota renews at the end of the month.

    Saransh
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Rollbar for Production Safety

    Reviewed on 2020/07/16

    Pros

    The setup is very simple and the instant notifications for any unhandled issues make this product very attractive to use. It is very developer friendly.

    Cons

    I do not have anything to add which I find less useful.

    Daniel
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Not Very Helpful

    Reviewed on 2020/07/10

    Pros

    It's great that it logs errors. And the grouping of errors is sometimes helpful.

    Cons

    That searching for anything other than the unique identifier is almost impossible. Found a work-around using RQL, but that is sometimes hours later by the time the RQL database is populated with recent errors... so basically, we have to reproduce and error and then hurry and click the errors at the top and hope we can maybe find it. It's worse than logging errors to a text file honestly... cause at least I could search that in a reasonable amount of time.

    Gabriel
    Overall rating
    • Industry: Insurance
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Good for heroku & first implementation

    Reviewed on 2020/07/16

    Pros

    - Price is really good
    - It's realy easy to set up
    - UI is intuitive and simple
    - You can trace logs easily, once you setup 'People' tab
    - Integration with slack and other notification tools
    - Easy to integrate with Heroku's app

    Cons

    - UI could be somehow better, leaner like a sentry.io
    - Features for breadcrumbs or tracing could be easier to implement
    - Fingerprinting and error aggregation could be easier to setup, no complicated DSLs

    Alternatives Considered

    New Relic

    Reasons for Switching to Rollbar

    Pricing and easy to setup with Heroku, basicaally
    Jeremy
    Jeremy
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Very helpful product

    Reviewed on 2020/07/16

    Generally we have had a really positive experience with Rollbar. It intergrates well with other...

    Generally we have had a really positive experience with Rollbar. It intergrates well with other tools and really helps focus on key issues rather that occasional issues

    Pros

    The deduplication works well for the most part, and the ability to capture lots of additional information (both automatically and manually) is great. Makes identifying what an issue could be really easy.

    Cons

    Doing custom searches look like they could be really useful but are is really slow compared with more general purpose logging tools like ELK/CloudWatch/Splunk and I wish it was possible to expand and change the time periods of the graphs.

    Showing 5 reviews of 263 Read all reviews

    Rollbar FAQs

    Below are some frequently asked questions for Rollbar.

    Rollbar offers the following pricing plans:

    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Rollbar has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Rollbar supports the following languages:

    English

    Rollbar supports the following devices:

    Rollbar integrates with the following applications:

    Asana, Bitbucket, CircleCI, Datadog, GitHub, GitLab, Heroku, Jira, LaunchDarkly, OpsGenie, PagerDuty, Pivotal Tracker, Slack, Splunk On-Call, Trello

    Rollbar offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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