About HotSchedules
HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training.
Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to HotSchedules
Key benefits of HotSchedules
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, United Kingdom, United States
Supported Languages
English, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to HotSchedules
Images
Features
Total features of HotSchedules: 76
Alternatives
ClockShark
Homebase
NCR Aloha
Altametrics
Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for scheduling staff in the restaurant industry
Reviewed on 2019/01/14
I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is...
I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!
Pros
Intuitive User interface
Easy to add new users
Great scheduling utility
incredible for contacting staff on a large scale
Has a mobile app that users can use
Cons
The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.
- Industry: Food & Beverages
- Company size: 501–1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy scheduling
Reviewed on 2022/07/05
Pros
HotSchedules is user friendly and the easiest way to keep your schedule in the palm of your hand. Being busy with two jobs is hard and this software helps me keep my availability up to date and to make necessary changes when needed. Being able to pick up shifts without any phone calls is great. I would highly recommend for any type of company that requires scheduling many employees.
Cons
I think that there are some visual issues such as way things look on the mobile app that could be updated.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
HotSchedules eliminates any excuse for missing shifts!
Reviewed on 2019/03/26
HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces...
HotSchedules is the only scheduling software I've seen that meets the needs of the many workplaces I've been a part of!
Pros
I have found that HotSchedules solves the ever-present problem in any workplace: "I didn't know I was scheduled!" Even when employees swap shifts or take another employee's shift, the software shows them that they maintain ownership of their originally assigned shifts until manager approval.
Cons
The fact that users have to pay to download the app on their smartphones is challenging. Although the workplace pays for the software, employees have to pay to get the software on their cellphones. This problem is compounded by the fact that the website doesn't have a very interactive design, much unlike the app, so employees often have to get the app to have a decent experience using HotSchedules.
Response from Fourth
Thank you for the review Alainna, really appreciate you taking the time. Please don't hesitate to reach out to Customer Care with any questions or issues you may have down the road.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hot schedules used via restaurant general manager
Reviewed on 2022/07/01
I would describe the over all use of hot schedules as being easy to navigate, as well as easy to...
I would describe the over all use of hot schedules as being easy to navigate, as well as easy to create different tasks/goals for myself and my team.
Pros
The thing I liked most about hot schedules is how easy it was to navigate and how easy it was to explain the use.
Cons
I’m not sure exactly what it was that I didn’t like about hot schedules.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Software for Restaurant Employees
Reviewed on 2022/11/18
Pros
I like how this software has all of the features needed for restaurant scheduling. You can view who is working each shift and be notified when the schedule is created. It also makes it easy to request time off without having to talk to somebody.
Cons
I haven't encountered any problems with this software so far.
HotSchedules FAQs
Below are some frequently asked questions for HotSchedules.Q. What type of pricing plans does HotSchedules offer?
HotSchedules offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Contact HotSchedules, powered by Fourth, for pricing information.
Q. Who are the typical users of HotSchedules?
HotSchedules has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does HotSchedules support?
HotSchedules supports the following languages:
English, Spanish
Q. Does HotSchedules support mobile devices?
HotSchedules supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HotSchedules integrate with?
HotSchedules integrates with the following applications:
Brink POS, Future POS, Heartland Restaurant, JTECH Table Management, NCR Aloha, POSitouch, Plate IQ, Restaurant Manager, Revel Systems, Silverware Avrio, Squirrel POS, Toast POS, Upserve, onePOS
Q. What level of support does HotSchedules offer?
HotSchedules offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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