Document process automation software
4.5/5 (4 reviews)Esker is a document process automation software that automates manual tasks and transforms paper-based methods into electronic workflows. The software has specific solutions to manage the purchasing, accounts payable, sales order processing, and accounts receivable processes. Esker tracks all document-related transactions, validates and extracts data, automates approval workflows, and monitors activity through real-time dashboards. It also handles online document delivery.
Esker can be used to manage the entire procure-to-pay process, from browsing a catalog of approved supplier items, to creating and approving purchase orders. The software then automates accounts payable procedures such as receiving, verifying, and archiving supplier invoices.
Esker can also be used to automate sales order processing, from receiving and routing orders, to extracting data, verifying orders, archiving them, and sending them to your ERP for processing. The accounts receivable features of Esker automate invoice delivery, customize invoices, and process online customer payments.
Pros
Esker has been great about being able to flex to different connections methods to SAP. They are also able to customize the tool to your needs and offer more reporting capabilities than I could ever use.
Cons
New features in the past, at least in my impression, have really focused on the AP side (we use Esker for SOP), however my overall impression is that this is changing with their move to expand SOP into a full Order Management experience.
Pros
Esker has been very easy to use and helpful in our accounting Dept.
Cons
I have not had any issues with Esker yet.
Previously the entire Accounts Payable process was a hassle - receiving an invoice, manually forwarding to the invoice processing team, hoping it gets processed in a timely manner and of course the human error aspect. This eliminates virtually all of those issues! Automated process, no paper, no issues with "lost" invoices. It's simple!
Pros
We recently switched to using Ekser on Demand for our Accounts Payable solution (at the Enterprise level), and it couldn't be easier! POs are generated, then when an invoice is sent in, I get an email so I can easily review and approve. Simple as that! Very little training is needed.
Cons
I haven't encountered virtually anything that I don't like about using Esker.
Rating breakdown
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Solutions:
Below are some frequently asked questions for Esker.
Esker offers the following pricing plans:
Free Trial: Not Available
Contact Esker for pricing info
Esker offers the following features:
Esker has the following typical customers:
Large Enterprises, Mid Size Business
Esker supports the following languages:
English, French, German, Italian, Spanish
We do not have any information about what Esker pricing plans
Esker supports the following devices:
Android, iPhone, iPad
Esker integrates with the following applications:
Epicor Financial Management, Infor CRM, Microsoft Dynamics CRM, NetSuite, Oracle Service Cloud, SAP CRM, Sage CRM
Esker offers the following support options:
Knowledge Base, Online Support, Phone Support
Esker and Whirlpool have been partnered together for 13 years. Being involved in the our recent migration from their DeliveryWare platform to Esker On Demand, I can see how that relationship has persisted over the last decade. They are quick to help and are really invested in hearing what problems we might be having or what our dreamspace is because their R&D team seem to be naturally curious to identify ways to improve and expand the tool.