With Pulseway, you get full control of your entire IT environment at all times. From the palm of your hand you can fix issue as soon as they come up. Even better you can automate tasks so that issues don't arise in the first place.
Pulseway offers real-time overview and control of all your Windows, Linux and Mac servers or workstations. Additionally you can monitor and manage any application by customising Pulseway to your own liking with the REST or Cloud API.
Designed for system administrators, IT departments and MSP's, Pulseway allows you to do your job from anywhere using your smartphone or table.
Over 3,900 customers worldwide use Pulseway every day to pro-actively manage their own and their customers IT infrastructure.
• RMM (Remote Monitoring and Management)
• PSA (Business Management Software)
• Antivirus and Endpoint Protection
Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.
Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.
I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.
Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.
I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.
System department uses this for monitoring and troubleshooting.
Security department is using this to monitor all servers/workstations/firewalls
Compliance department uses the this to monitor events
Infrastructure uses this to monitor traffic and anything live changes
I can not picture working anywhere and not having Pulseway on my phone. There have been so many features added, that in the 10+ years I have been using it throughout the companies I have owed or worked for , that I have not been able to implement all of them. What is important to me I am able to have a life outside of work due to this tool. Simplifies my job, I able to asses what is critical and what is with just a glance at my phone. The ability to monitor systems is easy for anyone to do, but what Pulseway did is dial down to services, processes, it can even pick up SNMP traffic from our switches and firewalls.
Without this tool simply I would have to work 3-6 hours a day more. Ownership, management all the way down to techs that work for this company bend over backwards to bring new features and make this product better every single day and they listen to their customers needs.
Cons ... none. I can not say anything bad as they have adapted to everything I need I thrown at them no matter how small.
Pulseway has gotten better and continues to improve on their service offering. They have partnered with Webroot for antivirus and security training and Unitrends for backup. Both services we use and neither has let us down. I highly recommend Pulseway and we are very happy with their service. Give them a test drive and see for yourself how admin friendly they are.
We have been using Pulseway for 3 years system wide. Our IT team has until this year consisted of just me to support 14 sites. Most of my sites are relatively close with my closest at 1 mile and furthest 90 miles away. But I have one site in Colorado and another in Florida. Pulseway lets me manage all sites seamlessly. With their recent addition of 3rd party software updating, it is a more complete offering that makes our jobs so much easier.
Their phone app is what sold me on Pulseway and continues to provide the best remote tool that I’ve ever seen.
I come from a small MSP consulting background where we tried several different RMMs & PSAs but ended up using Continuum for our main system. I’ve also used SolarWinds in the past, Pulseway handles most of the tasks that Continuum and SolarWinds do, not 100% yet, but the few parts that are left out is room for improvement and growth.
The overall monitoring, and notifications, makes it easy to know, when something dosn't work as it should, and we can apply a fix, before its to late - We did spend a lot of time with servers crashing, because the diskspace was to low, but now, its super easy, to sit back, and wait for a notification
We have developed PowerShell scripts, that activates scripts on servers, with important 3. party installations. the setup looks for special event warnings, and notifies us if the installation fails
The user-friendly and intuitive approach
Every time there is a new feature, its is built in, as a logical function, that has always been there
The way Im able to easily update Microsoft updates, and create reports
The way the users and servers are built up in groups makes it easy to apply rights and policies
The possibility to use our own scripts, combining automations, and servers with specific tags
When running 180 servers or so, it can be difficult to keep a track on what servers, scopes, tags and automations are connected
The loading speed of the webinterface - but this is a problem, because of the amount of scripts and tasks we are using (some are built in, and could be deleted)
Every plan has a 14-day-trial available, there's no risk, no obligation, and no credit card required.
• Monthly pay as you go and annual pricing available
Pulseway delivers a powerful real-time remote monitoring and management (RMM) platform that allows you to do your job from anywhere using any device.
Complete IT Automation:
• Automate your daily tasks and schedule for them to be executed.
Simple to setup and use:
• With Pulseway you can get up and running in less than 5 minutes.
• Network discovery allows you to discover your entire network in minutes and deploy preconfigured agents in one go.
• An out of the box solution that is ready to use within minutes.
Work from anywhere:
• Pulseway's native mobile apps allow you to do your job and fix issues on the go.
• Alternatively you can work from Pulseway's HTML5 Web App (Works with every browser).
Remote Control Desktop:
• Connect to any Windows machine and control it as if you were sitting in front of it.
• Additionally you can connect to any active remote session to assist the user.
• Pulseway offers a dashboard for a complete overview for all your monitored IT systems.
• View current status of your IT environment and remote access to fix issues or assist users.
Pay as you go licensing model:
• No contracts or hidden fees.
• Only pay for what you use.
A mobile management solution for IT teams, Pulseway is a cloud-based remote monitoring app that allows IT professionals to take control of their Windows, Mac, and Linux systems from their mobile device. It enables you to manage running processes, restart systems, issue commands, install critical updates, enable/disable accounts, and reset passwords without the need to travel on site. With Pulseway, you’re free to leave the office anytime.
The app sends out alerts and notifications whenever critical issues arise. Additionally, you can take immediate action straight from the app, keeping you on top of things no matter where you are. To ensure your servers and applications are always in excellent shape, Pulseway provides a consolidated view of your IT environment, real-time statuses of all your systems and resources, how your networks are performing, and which users are logged in, among other things.
Used by more than 400 large enterprises and around 300,000 users in more than 100 countries worldwide, Pulseway is a productivity app for the IT professional who’s always on the go. It allows you to remotely monitor, control, and manage your IT assets from a smartphone or tablet without any additional remote control application or connectivity protocol. It supports system management sharing among teams and offers read-only access to customers monitoring your progress.
Pulseway monitors all system types: Windows, Mac, Linux, Active Directory, Exchange, Hyper-V, VMware, SQL Server, Windows Server Backup, ESET Remote Administrator, XenServer, StorageCraft ShadowProtect, IIS, .NET and Java applications, SCOM, Amazon and Azure services, and SNMP-enabled devices. Pulseway’s REST API and Cloud API can also be used to monitor your applications.
It’s important for IT professionals to immediately know when the systems they’re managing experience any issues. The problem is they can’t possibly be tied to their desks all the time. Pulseway tackles this issue through a remote monitoring app you can take with you wherever you go and use whenever you’re connected to the Internet.
It lets you monitor everything in real time – servers, workstations, applications, updates, system resources, hardware sensors, websites, and SSL certification expiration – from a mobile app dashboard that’s easy to use. You can shut down applications, restart processes, enter maintenance mode, schedule tasks, run PowerShell commands, lock workstations, uninstall software, browse local files, read event logs, and chat with users. Anything you can do while on site, you can do in an offsite location with Pulseway.
Pulseway can be set up within minutes. Download the appropriate agent in the system you want to monitor, enter your account credentials, validate your account, save the configuration, and start the Pulseway service.
Pulseway implements multiple security controls to ensure the privacy of your data and that your infrastructure is inaccessible to unauthorized users. Aside from two-step authentication, all communication is fully encrypted based on AES session encoding and RSA public/private key exchange.
Restrictions for each mobile device can be implemented by setting up device access rules. Commands issued from a mobile device can be limited, and specific mobile devices can totally be denied access. Notifications are sent to you for each device added to the account, and for newer iOS devices, you can enable fingerprint authentication and create an access PIN through Touch ID. Pulseway also logs every command sent from a mobile device.
Pulseway comes with out-of-the-box notifications that are divided into 10 different category settings: status, performance, process, ping, storage, event log, hardware sensor, performance counter, server module, and service. You only need to enable them from the Notifications tab of the Pulseway manager installed in your system.
For notifications not included in the list of preconfigured ones, custom alerts can be specified. Priority levels – critical, automatic, elevated, normal, and low – can also be assigned to notifications. Depending on your account’s configuration, notifications are pushed to your mobile device or sent as email messages.
To remotely monitor and manage your cloud applications and services with Pulseway, the Cloud API for.NET and Java platforms are directly implemented in your app or service through a few lines of code - no software installation is required. Once set up, you’re ready to send commands, receive real-time runtime data, and modify runtime parameters from your tablet or smartphone.
For information you can’t immediately access because you’re not in front of your computer, the Cloud API can be used to fetch the information you need from the server, such as the number of products sold for the day. Notifications can be sent to all registered mobile devices, and the alerts pushed to your phone can also contain commands to be run when triggered.
Pulseway reports provide actionable insights into the systems you’re monitoring. They contain values that are critical to fully understand the overall health of your IT stack and then take immediate action so issues don’t escalate into full-blown problems. Report types include average CPU usage, memory usage, and installed software.
System logs can also be forwarded, and you can choose to receive statuses on processor usage, disk space usage, network speed, the number of users logged in, ping round-trip time, and ping responses. Audit reports, which can be sent to you via email, include system details, BIOS information, operating system details, and IPv4 and IPv6 addresses.
Pulseway integrates with the following applications: Rackspace, PagerDuty, Autotask, Zendesk, StorageCraft ShadowProtect, and ESET Remote Administrator. Pulseway’s Cloud and REST APIs can be used to monitor applications and various other systems.
There are two ways to implement Pulseway: SaaS and on premise. For SaaS-based deployment, the Professional plan costs $1.34 per system per month for a minimum of three monitored systems. Professional comes in at $1.74 per system per month for 50+ systems.
If you’d rather host Pulseway in your own servers, Enterprise supports a minimum of 100 systems at $1.20 per system per month. Enterprise Plus, which covers a minimum of 1,000 systems per server instance, costs $1.04 per system per month.
Plans are on a yearly subscription basis. A 30-day free trial is available for each.
Below are some frequently asked questions for Pulseway.
Pulseway offers the following pricing plans:
Starting from: US$1,40/month
Pricing model: Subscription
Free Trial: Available
Every plan has a 14-day-trial available, there's no risk, no obligation, and no credit card required.
• Monthly pay as you go and annual pricing available
Pulseway offers the following features:
Pulseway has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Pulseway supports the following languages:
Pulseway has the following pricing plans:
Pulseway supports the following devices:
Android, iPhone, iPad
Pulseway integrates with the following applications:
Autotask, Autotask, IT Glue, ManageEngine AlarmsOne, PagerDuty, PagerDuty, Slack, Slack, Zendesk
Pulseway offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials