About NCR Counterpoint
NCR Counterpoint offers a full point of sale & inventory management system. It allows retailers to run their businesses with complete access to data wherever they are.
Its point of sale management system integrates a touchscreen interface, allowing you to handle your teams and your products efficiently. With NCR Counterpoint, you can modify your prices and make sales whenever you want.
Inventories & stock management are made easier thanks to NCR. Its physical inventory system allows you to count your items properly, while you can move your stock within your stores & check your articles in the application.
The application also provides you a mobile interface to keep you updated and to access information from wherever you are. Receive text & email alerts when something unusual happens.
Also increase your sales by making email marketing campaigns, efficiently targeting your customers through your client database.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to NCR Counterpoint
Key benefits of NCR Counterpoint
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to NCR Counterpoint
Images
Features
Total features of NCR Counterpoint: 2
- Sales Orders
- Sales Reports
Alternatives
QuickBooks Desktop Enterprise
Lightspeed Retail
NetSuite
Fishbowl
Reviews
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Write a Review!- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reviewed on 2018/10/08
- Industry: Retail
- Company size: 11-50 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A Review On NCR Counterpoint
Reviewed on 2016/04/21
We have been using NCR Counterpoint at our computer retail store for years now, and despite some of...
We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.
Pros
NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.
Cons
Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Support
Reviewed on 2021/11/16
Be prepared NCR will not help. NCR will only advise to see a dealer.
Be prepared NCR will not help. NCR will only advise to see a dealer.
Pros
Very robust software, can allow you to do many tasks. Reports, manage accounts, personal credentials. ect. customizable.
Cons
Customization: support needed with every aspect of the custom fields. Not once, all the time and its not cheep. We have used this product for over 12 years and have so much money infested in the customization that its very difficult to part with. We have had FOUR different dealers try and support Counterpoint that requires more funds just to keep operating. If I could choose I would consider different software
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
NCR Counterpoint: An Invaluable Tool...A Work In Progress
Reviewed on 2015/07/21
Pros
The NCR Counterpoint is simple enough to understand and use on a daily basis at the workplace. It takes only a day to learn all the basics of functionality (from a general retail store perspective) and about a week to develop familiarity with the software. The interface is clean and easy to see & navigate. It is also simplistic in design and doesn't add too many unnecessary bells & whistles. It works most of the time and works great for my needs and the needs of the company. It seems at least manageable to service when encountering technical difficulties.
Cons
Sometimes can be a computer/memory resource hog. Would experience slow-downs, lag, stuttering, crashing and glitches...sometimes due to the company's network, but other times it seems the fault of the software. Still some recurring bugs to figure out. Still does not have a fail-safe feature to protect counterpoint tickets from being lost forever during a software crash.
- Industry: Sporting Goods
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Software For Point of Sale
Reviewed on 2020/12/31
Counterpoint made our inventory and POS terminals simpler and more efficient.
Counterpoint made our inventory and POS terminals simpler and more efficient.
Pros
Counterpoint has been great for our point of sale and inventory system. Simple ways to do most everything and extremely easy to get people up and trained on the system.
Cons
Any regulation related tracking is very poorly put together. Routinely updates are pushed that force us to have violations with the ATF and it rarely gets fixed. They promise to build it compliant but have yet to deliver anything that doesn't cause more headache then its worth.
NCR Counterpoint FAQs
Below are some frequently asked questions for NCR Counterpoint.Q. What type of pricing plans does NCR Counterpoint offer?
NCR Counterpoint offers the following pricing plans:
- Free Trial: Not Available
Contact NCR Counterpoint for pricing.
Q. Who are the typical users of NCR Counterpoint?
NCR Counterpoint has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does NCR Counterpoint support?
NCR Counterpoint supports the following languages:
English
Q. Does NCR Counterpoint support mobile devices?
NCR Counterpoint supports the following devices:
Q. What other apps does NCR Counterpoint integrate with?
We do not have any information about what integrations NCR Counterpoint has
Q. What level of support does NCR Counterpoint offer?
NCR Counterpoint offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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