About NCR Counterpoint

NCR Counterpoint offers a full point of sale & inventory management system. It allows retailers to run their businesses with complete access to data wherever they are.

Its point of sale management system integrates a touchscreen interface, allowing you to handle your teams and your products efficiently. With NCR Counterpoint, you can modify your prices and make sales whenever you want.

Inventories & stock management are made easier thanks to NCR. Its physical inventory system allows you to count your items properly, while you can move your stock within your stores & check your articles in the application.

The application also provides you a mobile interface to keep you updated and to access information from wherever you are. Receive text & email alerts when something unusual happens.

Also increase your sales by making email marketing campaigns, efficiently targeting your customers through your client database.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of NCR Counterpoint

  • NCR Counterpoint includes a point of sale management system permitting you to handle sales, returns, orders & layaways with no inaccuracies. Purchase new items, identify sale trends & track your stocks directly into the application. Also benefit from NCR's secured payment solution & gateway.

  • Manage your stocks & articles directly on NCR Counterpoint. Complete records of all of your articles and manage them as you wish. The application offers users the flexibility of either handling pricing themselves or automating it based on pre-set margins. Physical inventories are also made easier with the integrated physical inventory system.

  • Thanks to its integration features, easily manage your eshop along with your retailing software. Gain time by keeping your inventory in one location & reduce data entry errors through automatical order importation.

  • NCR Counterpoint allows you to be updated wherever you are thanks to its mobile features. The application sends you emails & text alerts when you need them. A mobile application is also available for you to check your inventory, your orders & to sell from your location.

  • NCR Counterpoint also provides email marketing features. Thanks to your clients information database stocked in the application, target them easily with recurring email marketing campaigns. You can also check your sales fluctuations after your marketing campaigns.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

    NCR Counterpoint Software - NCR Counterpoint's touchscreen interface
    NCR Counterpoint Software - Payment tools on NCR Counterpoint
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    NCR Counterpoint video
    NCR Counterpoint Software - NCR Counterpoint's touchscreen interface NCR Counterpoint Software - Payment tools on NCR Counterpoint

    Features

    Total features of NCR Counterpoint: 2

    • Sales Orders
    • Sales Reports

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    Reviews

    Overall rating

    3,6 /5
    (88)
    Value for Money
    3,5/5
    Features
    3,6/5
    Ease of Use
    3,7/5
    Customer Support
    3,6/5

    Already have NCR Counterpoint?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 88
    Tim S.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reviewed on 2018/10/08

    Lars C.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    A Review On NCR Counterpoint

    Reviewed on 2016/04/21

    We have been using NCR Counterpoint at our computer retail store for years now, and despite some of...

    We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

    Pros

    NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

    Cons

    Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

    Joey H.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Support

    Reviewed on 2021/11/16

    Be prepared NCR will not help. NCR will only advise to see a dealer.

    Be prepared NCR will not help. NCR will only advise to see a dealer.

    Pros

    Very robust software, can allow you to do many tasks. Reports, manage accounts, personal credentials. ect. customizable.

    Cons

    Customization: support needed with every aspect of the custom fields. Not once, all the time and its not cheep. We have used this product for over 12 years and have so much money infested in the customization that its very difficult to part with. We have had FOUR different dealers try and support Counterpoint that requires more funds just to keep operating. If I could choose I would consider different software

    Lars C.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    NCR Counterpoint: An Invaluable Tool...A Work In Progress

    Reviewed on 2015/07/21

    Pros

    The NCR Counterpoint is simple enough to understand and use on a daily basis at the workplace. It takes only a day to learn all the basics of functionality (from a general retail store perspective) and about a week to develop familiarity with the software. The interface is clean and easy to see & navigate. It is also simplistic in design and doesn't add too many unnecessary bells & whistles. It works most of the time and works great for my needs and the needs of the company. It seems at least manageable to service when encountering technical difficulties.

    Cons

    Sometimes can be a computer/memory resource hog. Would experience slow-downs, lag, stuttering, crashing and glitches...sometimes due to the company's network, but other times it seems the fault of the software. Still some recurring bugs to figure out. Still does not have a fail-safe feature to protect counterpoint tickets from being lost forever during a software crash.

    Verified Reviewer
    Overall rating
    • Industry: Sporting Goods
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great Software For Point of Sale

    Reviewed on 2020/12/31

    Counterpoint made our inventory and POS terminals simpler and more efficient.

    Counterpoint made our inventory and POS terminals simpler and more efficient.

    Pros

    Counterpoint has been great for our point of sale and inventory system. Simple ways to do most everything and extremely easy to get people up and trained on the system.

    Cons

    Any regulation related tracking is very poorly put together. Routinely updates are pushed that force us to have violations with the ATF and it rarely gets fixed. They promise to build it compliant but have yet to deliver anything that doesn't cause more headache then its worth.

    Showing 5 reviews of 88 Read all reviews

    NCR Counterpoint FAQs

    Below are some frequently asked questions for NCR Counterpoint.

    NCR Counterpoint offers the following pricing plans:

    • Free Trial: Not Available

    Contact NCR Counterpoint for pricing.

    NCR Counterpoint has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    NCR Counterpoint supports the following languages:

    English

    NCR Counterpoint supports the following devices:

    We do not have any information about what integrations NCR Counterpoint has

    NCR Counterpoint offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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