NCR Counterpoint

Complete retail management solution

3,7 /5 (106 reviews) Write a Review!

NCR Counterpoint Overview

What is NCR Counterpoint?

NCR Counterpoint offers a full point of sale & inventory management system. It allows retailers to run their businesses with complete access to data wherever they are.

Its point of sale management system integrates a touchscreen interface, allowing you to handle your teams and your products efficiently. With NCR Counterpoint, you can modify your prices and make sales whenever you want.

Inventories & stock management are made easier thanks to NCR. Its physical inventory system allows you to count your items properly, while you can move your stock within your stores & check your articles in the application.

The application also provides you a mobile interface to keep you updated and to access information from wherever you are. Receive text & email alerts when something unusual happens.

Also increase your sales by making email marketing campaigns, efficiently targeting your customers through your client database.

NCR Counterpoint Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Contact NCR Counterpoint for pricing.


NCR Counterpoint Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

NCR Counterpoint's touchscreen interface
Payment tools on NCR Counterpoint
NCR Counterpoint video NCR Counterpoint screenshot: NCR Counterpoint's touchscreen interface NCR Counterpoint screenshot: Payment tools on NCR Counterpoint

NCR Counterpoint Reviews

NCR Counterpoint Reviews

Overall rating
3,7
/
5
Excellent
41

Very good
30

Average
16

Poor
13

Terrible
6

Value for Money
3,6
Features
3,7
Ease of Use
3,7
Customer Support
3,6
67% recommended this app
Daniel C.

My main Point of Sale system.

It has really helped to be able to keep track of previous customers and what they have purchased. It helps me auto fill orders or if I am not dealing with my usual contacts I can pull up their account to decrease confusion.


Gerald A.

Strong on retail weak on purchasing and other areas.

As a software they have some work to do.


Maria W.

Great product that handles multiple functions


Jaime S.

Counterpoint Review

I enjoy using counterpoint. It makes it very easy for me to post sales, run reporting, and keep track of our daily sales.


Tim S.
Industry: Computer Software
Company size: 11-50 Employees

Rating only

Used Daily for 2+ years
Reviewed on 2018/10/08
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daniel C.
Industry: Restaurants
Company size: 2-10 Employees

My main Point of Sale system.

Used Daily for 2+ years
Reviewed on 2020/03/25
Review Source: Capterra

It has really helped to be able to keep track of previous customers and what they have purchased. It helps me auto fill orders or if I am not dealing with my usual contacts I can pull up their account to decrease confusion.

Pros

I use this product daily for my Point of Sale system. It allows me to keep track of customer purchases as well as inputting invoices for billables. I enjoy how easy it to pick up and learn and it is very customizable.

Cons

As far a basic uses it is very easy but getting into more complicated reports can be a task. They do provide support in the form of manuals and customer support but I would prefer maybe an in house tutorial to help you understand the more complicated tasks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gerald A.
Industry: Retail
Company size: 51-200 Employees

Strong on retail weak on purchasing and other areas.

Used Daily for 2+ years
Reviewed on 2018/11/13
Review Source: Capterra

As a software they have some work to do.

Pros

I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

Cons

Purchasing for non selling locations and bin location management. Also reporting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Maria W.

Great product that handles multiple functions

Used Daily for 2+ years
Reviewed on 2018/03/08
Review Source: Capterra

Pros

NCR has multiple functionalities, from POS, scanning, touch screen, cash capabilities, time punches.

Cons

When one function is down it causes the dominos effect and affects the other functions as well. Customer service is no help you'll find your self with three phone calls three different reference numbers and the issue still not fixed

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jaime S.
Industry: Health, Wellness & Fitness
Company size: 51-200 Employees

Counterpoint Review

Used Daily for 1+ year
Reviewed on 2020/06/13
Review Source: Capterra

I enjoy using counterpoint. It makes it very easy for me to post sales, run reporting, and keep track of our daily sales.

Pros

The feature I like most about this software is that I can favorite reports and functions to my home page for easy navigation every day. I also like that I can customize my reporting.

Cons

If I want to save a report to my drive, there are a lot of steps in order to do on certain reporting. It runs very slow when saving them as a PDF.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
6,8/10
Based on 106 user ratings
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NCR Counterpoint Pricing

NCR Counterpoint Pricing

Starting from
N/A
Free Trial
Value for money

Contact NCR Counterpoint for pricing.

Contact NCR Counterpoint for pricing.

Value for Money
3,6/5
Based on 106 user ratings
Compare value for money rating with alternatives
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NCR Counterpoint Features

NCR Counterpoint Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
3,7/5
Based on 106 user ratings
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Categories

Additional information for NCR Counterpoint

Additional information for NCR Counterpoint

Key features of NCR Counterpoint

  • Automated credit card settlements
  • Automated recurring marketing tools
  • Configurable touchscreen interface
  • Custom prices rules
  • Hosted electronic payment gateway
  • Integrated email marketing tool
  • Inventory management
  • Margin driving prices tools
  • Marketing campaign reporting
  • Mobile point of sale
  • NCR hardware optimization
  • Physical inventory system
  • Purchasing automation tools
  • Retail management
  • Sales, returns, orders & layaways handling
  • Secured data storage
  • Shelf analysis
  • Text & email alerts
  • Transfer advice report
  • Vendor costs, items & lead time management

Benefits

  • NCR Counterpoint includes a point of sale management system permitting you to handle sales, returns, orders & layaways with no inaccuracies. Purchase new items, identify sale trends & track your stocks directly into the application. Also benefit from NCR's secured payment solution & gateway.

  • Manage your stocks & articles directly on NCR Counterpoint. Complete records of all of your articles and manage them as you wish. The application offers users the flexibility of either handling pricing themselves or automating it based on pre-set margins. Physical inventories are also made easier with the integrated physical inventory system.

  • Thanks to its integration features, easily manage your eshop along with your retailing software. Gain time by keeping your inventory in one location & reduce data entry errors through automatical order importation.

  • NCR Counterpoint allows you to be updated wherever you are thanks to its mobile features. The application sends you emails & text alerts when you need them. A mobile application is also available for you to check your inventory, your orders & to sell from your location.

  • NCR Counterpoint also provides email marketing features. Thanks to your clients information database stocked in the application, target them easily with recurring email marketing campaigns. You can also check your sales fluctuations after your marketing campaigns.

  • NCR Counterpoint FAQs

    NCR Counterpoint FAQs

    Below are some frequently asked questions for NCR Counterpoint.

    Q. What type of pricing plans does NCR Counterpoint offer?

    NCR Counterpoint offers the following pricing plans:

    Free Trial: Available

    Contact NCR Counterpoint for pricing.

    Q. What are the main features of NCR Counterpoint?

    NCR Counterpoint offers the following features:

    • Automated credit card settlements
    • Automated recurring marketing tools
    • Configurable touchscreen interface
    • Custom prices rules
    • Hosted electronic payment gateway
    • Integrated email marketing tool
    • Inventory management
    • Margin driving prices tools
    • Marketing campaign reporting
    • Mobile point of sale
    • NCR hardware optimization
    • Physical inventory system
    • Purchasing automation tools
    • Retail management
    • Sales, returns, orders & layaways handling
    • Secured data storage
    • Shelf analysis
    • Text & email alerts
    • Transfer advice report
    • Vendor costs, items & lead time management

    Q. Who are the typical users of NCR Counterpoint?

    NCR Counterpoint has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does NCR Counterpoint support?

    NCR Counterpoint supports the following languages:

    English

    Q. What type of pricing plans does NCR Counterpoint offer?

    We do not have any information about what NCR Counterpoint pricing plans

    Q. Does NCR Counterpoint support mobile devices?

    NCR Counterpoint supports the following devices:

    iPhone, iPad

    Q. What other apps does NCR Counterpoint integrate with?

    NCR Counterpoint integrates with the following applications:

    Clear Spider

    Q. What level of support does NCR Counterpoint offer?

    NCR Counterpoint offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials