Qualaroo
About Qualaroo
Qualaroo is a cloud-based customer feedback tool with the power to collect, analyze and store the feedback data under one roof.
1. Create personalized surveys quickly with professional templates, skip logic, advanced targeting, language translations, and design options.
2. Collect targeted survey feedback on the website, mobile app, email, product, & social media.
3. Analyze feedback data with AI-based techniques like sentiment analysis and text analytics.
4. Easily integrate with your existing tools.
Key benefits of Qualaroo
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Honest Qualaroo Review
Reviewed on 2021/09/11
I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing...
I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast.
Pros
Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction.
Cons
The visuals on the dashboard should be worked on.
Response from ProProfs
Thanks for sharing your review on Qualaroo
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great product for multi-channel surveys
Reviewed on 2021/12/17
The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect...
The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly.
Pros
Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools.
Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes.
Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work.
Cons
We cannot create in-depth custom dashboards and charts.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Decent user and customer feedback tool
Reviewed on 2018/11/07
Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from...
Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet.
Pros
Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them.
Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US.
You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration.
Cons
1. It is expensive. Definitely not for small businesses.
2. It isn't easy to use, as such. You'd need to learn how to use it.
3. The design and features need update especially reporting section.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Advanced targeting is a hit!
Reviewed on 2022/08/08
The fact that my team can apply branching and skip logic to make surveys more relevant and...
The fact that my team can apply branching and skip logic to make surveys more relevant and contextual is remarkable. We can now set different triggers for our surveys and target specific website visitors.
Pros
Setting triggers, templates, multiple-language support, and more.
Cons
The pricing could be more diverse. Overall is good
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great templates to survey customers from the get-go.
Reviewed on 2021/06/23
My overall experience was very positive since the tool performed exceptionally and fetched better...
My overall experience was very positive since the tool performed exceptionally and fetched better results than expected.
Pros
With the Nudge feature, it was easy to survey customers while they are performing an action to get precise feedback. Since customers do not have to perform extra steps to fill out a survey, the response rate was positively unexpected. We also avidly used advanced targeting to get as much relevant information from customers as possible.
Cons
I tried the trial version before but it only offered the most-basic functionalities. I wish they will add more features to the trial version
Response from ProProfs
Thanks for sharing your views on Qualaroo.
Qualaroo FAQs
Below are some frequently asked questions for Qualaroo.Q. What type of pricing plans does Qualaroo offer?
Qualaroo offers the following pricing plans:
- Starting from: US$80.00/month
- Pricing model: Subscription
- Free Trial: Available
Qualaroo pricing starts at $80.00 per month. Qualaroo offers a 15-day free trial.
Q. Who are the typical users of Qualaroo?
Qualaroo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Qualaroo support?
Qualaroo supports the following languages:
English
Q. Does Qualaroo support mobile devices?
Qualaroo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Qualaroo integrate with?
Qualaroo integrates with the following applications:
Adobe Analytics, Fullstory, Google Analytics 360, HubSpot CRM, Intercom, Kissmetrics, Mailchimp, Marketo Engage, Microsoft Power BI, Oracle Eloqua Marketing Automation, Salesforce Sales Cloud, Segment, SessionCam, Slack, Tableau, Tealium Customer Data Hub, Zapier
Q. What level of support does Qualaroo offer?
Qualaroo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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