About Maitre'D

Maitre'D is a POS software designed for different kinds of retailers: restaurants, fast food, hotels & bars. Its different functionalities make Maitre'D a complete software to handle all aspects of POS business, from your mobile phone.

Handle your day to day business with the application and coordinate your teams efficiently. Manage your tables, your wait list, your payments & your employees and create events to attract more consumers.

Maitre'D also provides reporting & forecasting tools to analyze your business in depth.

Key benefits of Maitre'D

  • Maitre'D lets you handle orders & reservations directly online, making it really ideally suited to restaurants or hotel establishments.

  • The event management feature allows you to create events from scratch. With this tool, you can take care of everything involved in the event, from catering fees to dishwashing.

  • Maitre'D also simplifies employee management & labor by providing tools to handle tips, calculate wages & manage the schedules of each employee.

  • With its delivery features, its payment solutions, its floor management options & its wait list management tools, Maitre'D allows you to handle each service efficiently.

  • Maitre'D also provides reporting & forecasting analytics to help you manage your business in real-time.

  • Devices

    Business size

    S M L

    Markets

    China, United Kingdom, Japan, United States

    Supported Languages

    English, French

    Images

    Maitre'D on mobile
    Maitre'D - Back office tools
    Maitre'D on iPad - Table management
    View 4 more
    Maitre'D video
    Maitre'D screenshot: Maitre'D on mobile Maitre'D screenshot: Maitre'D - Back office tools Maitre'D screenshot: Maitre'D on iPad - Table management

    Features

    Total features of Maitre'D: 23

    • Billing & Invoicing
    • Built-in Accounting
    • Cash Management
    • Delivery Management
    • Employee Management
    • Forecasting
    • Gift Card Management
    • Inventory Control
    • Inventory Management
    • Kitchen / Menu Management
    • Loyalty Program
    • Mobile Access
    • Multi-Location
    • Online Ordering
    • Order Management
    • Point of Sale (POS)
    • Reporting/Analytics
    • Reservations Management
    • Separate Checks
    • Split Checks
    • Table Management
    • Tips Management
    • Wait List Management

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    Reviews

    Overall rating

    3,7 /5
    (36)
    Value for Money
    2,9/5
    Features
    3,6/5
    Ease of Use
    3,8/5
    Customer Support
    3,5/5

    Already have Maitre'D?

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    Showing 5 reviews of 36
    Kenzo N.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    fast and reliable, easy to use

    Reviewed on 2018/06/05

    Pros

    this software is simple to use for everyone. Everything is well explain no matter the levels of knowledge.

    Cons

    I really dont know what to say about negative from this software. I really loved this software. Thank you MAitre D

    Mary G.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Tech guys are awesome!

    Reviewed on 2019/03/13

    Great but a little difficult setting up for menu items.

    Great but a little difficult setting up for menu items.

    Pros

    Support was awesome...no matter what time of day or night - someone was always there to help out any problems we'd be having. It wasn't made for communicating with our hotel software but they made it work. The software does a lot more than we actually use it for.

    Cons

    Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end.

    Scott B.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    SYSTEM IS VERY OUTDATED AND THE OLDER IT GETS IT SEEMS TO BE A MAGNET FOR GLITCHES

    Reviewed on 2017/06/27

    I am curious what the user life of this product is. Our's is 11 yrs old and runs windows xp in the...

    I am curious what the user life of this product is. Our's is 11 yrs old and runs windows xp in the dining room "touchscreen & credit cards" , and my back office is running windows 7.1. The system is slowing down, running sluggish and recently we had a serious networking problem that ruined our Friday Night all you can eat Fish & Chips. 2 managers were on the phone w tech support for hours. The first call was made on Thursday evening and they responded Friday around 415pm. The call was made far enough in advance. Another time the power went off and when restored I couldn't reload the system because it "locked" and made me get a new product code to proceed. Again it was at 6pm and we had a full house. I had to purchase this code i know i didn't need over the phone with my credit card just to get my POS up and running. I had several outstanding tables that needed to be finalized and cashed out. I will say when i needed to get that unlock code there were no hold ups or waiting like when I needed tech support. They answered right off in person and were very eager to take my payment. The initial start up cost was ten thousand dollars cash up front. I consider that a big investment. I'm still paying and paying for insurance on hardware and software upgrades. My fear is it's going to get too old and out of date and I will be forced to purchase an entire new system. If I get both front and back pc's running windows 10 at the same time I will be very surprised. 10 is supposed to be the next operating system that's going to give us almost 20 yrs like XP and XP Pro did. we will see.

    Pros

    It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen

    Cons

    When I call TECH support I need support NOW not tomorrow. When POS is down my business doesn't Run!

    Jase L.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Happy

    Reviewed on 2018/03/23

    Pros

    Easy to set up, Great corporate head office module. Can add new items in multiple locations within minutes.

    Cons

    Has its fair share of bugs, but which software doesn't. Need to communicate without th support to fix the issues which takes time.

    Sabrina B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    This is amazing!

    Reviewed on 2017/01/31

    This system makes it simple to take care of customers in a timely fashion. The POS terminal is...

    This system makes it simple to take care of customers in a timely fashion. The POS terminal is easy to set up and use which made the transition much smoother from the system we were using.

    Showing 5 reviews of 36 Read all reviews

    Maitre'D FAQs

    Below are some frequently asked questions for Maitre'D.

    Maitre'D offers the following pricing plans:

    • Starting from: US$79,00
    • Free Trial: Not Available

    Contact Maitre'D for pricing.

    We do not have any information about Maitre'D features

    Maitre'D has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Maitre'D supports the following languages:

    English, French

    Maitre'D supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Maitre'D has

    Maitre'D offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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