WorkForce Suite

Cloud workforce management for large enterprises

About WorkForce Suite

The WorkForce Suite is a cloud workforce management solution that empowers employees and managers to digitize time and labor processes, optimize demand-driven scheduling, simplify absence management and enable strategic business insight. The WorkForce Suite adapts to an organization’s specific workforce management requirements no matter how unique the pay rules, labor regulations, schedules, and employee self-service needs are.

WorkForce is the only vendor in the HCM space who focuses exclusively on the workforce management needs of today’s complex enterprise, including time and attendance, employee self-service, time capture, scheduling, pre shift health screening, labor forecasting, workforce analytics, employee productivity and labor tracking and absence leave and accommodation management. Whether employees are global, unionized, full-time, part-time, mobile, or seasonal, the WorkForce Suite makes managing a workforce easy, more rewarding, and less costly.

Key benefits of WorkForce Suite

The WorkForce Suite is a feature-rich enterprise workforce management solution that provides a modern and responsive user experience and helps organization reduce administrative overhead, control labor costs, improves operational efficiencies, and maximize productivity. The solution provides broad and deep coverage for your entire workforce with:

The AI-enabled WORKFORCE ASSISTANT to aggregate, prioritize, and surface tasks that need of immediate attention without the noise of non-urgent tasks.

The WORKFORCE HUB’s modern and responsive one-stop-shop approach to a personalized user experience from any device to easily communicate the information most important to the individual user.

LABOR FORECASTING built on a machine learning architecture that accounts for historical data and continually retrains the forecast model based on emerging trends and user input to more accurately predict optimal staffing levels.

SCHEDULING capabilities that optimize staffing levels—from predictable to highly variable—to meet the demands of the business and its customers while accounting for employee needs, enforcing public and internal policies, confirming employee qualifications, and predicting potential fatigue concerns.

Highly flexible TIME AND ATTENDANCE features that enable accurate time and labor capture, simplified compliance with real-time automation of even the most unique pay rules and attendance policies, and proactive and predictive alerts when issues or areas of concern arise such as unscheduled overtime, work hour limit violations, unplanned absences, and attendance trends.

ABSENCE AND LEAVE MANAGEMENT that simplifies compliance and management of time off and leaves of absence policies—internal and public—and ensures all workflows and documentation requirements are covered.

ACTIONABLE INSIGHTS on how the workforce is performing through KPIs, analytics, reporting, and access.

Online PRE-SHIFT SCREENINGS that safeguards employee health and safety before arrival at work.

Devices

Business size

S M L

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch and 24 others, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian, sr-Cyrl

Images

WorkForce Time is a highly flexible solution that enables accurate time and labor capture, real-time automation of even the most unique pay rules and attendance policies, and pre-emptive alerts when issues or areas of concern arise.
WorkForce Scheduling was built with the multi-faceted organization in mind to ensure every schedule—from the predictable to the highly variable—meets the needs of the business and its employees.
WorkForce Absence simplifies compliance and management of time off and leaves of absence policies—internal and public—and ensures all workflows and documentation capabilities are covered.
The WorkForce Hub takes a personalized one-stop-shop approach to provide a modern and mobile responsive view of the information that is most critical to the end user.
The WorkForce Assistant is an AI-enabled digital assistant that uses an urgency model to aggregate, prioritize, and communicate time-sensitive information, actionable insights, and tasks without administrative noise of non-urgent items.
WorkForce Forecasting, built on a powerful machine learning architecture, predicts staffing levels that meet the business needs and retrains the forecast models as new information is received.
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WorkForce Suite video
WorkForce Suite screenshot: WorkForce Time is a highly flexible solution that enables accurate time and labor capture, real-time automation of even the most unique pay rules and attendance policies, and pre-emptive alerts when issues or areas of concern arise. WorkForce Suite screenshot: WorkForce Scheduling was built with the multi-faceted organization in mind to ensure every schedule—from the predictable to the highly variable—meets the needs of the business and its employees. WorkForce Suite screenshot: WorkForce Absence simplifies compliance and management of time off and leaves of absence policies—internal and public—and ensures all workflows and documentation capabilities are covered. WorkForce Suite screenshot: The WorkForce Hub takes a personalized one-stop-shop approach to provide a modern and mobile responsive view of the information that is most critical to the end user. WorkForce Suite screenshot: The WorkForce Assistant is an AI-enabled digital assistant that uses an urgency model to aggregate, prioritize, and communicate time-sensitive information, actionable insights, and tasks without administrative noise of non-urgent items. WorkForce Suite screenshot: WorkForce Forecasting, built on a powerful machine learning architecture, predicts staffing levels that meet the business needs and retrains the forecast models as new information is received.

Features

Total features of WorkForce Suite: 60

  • API
  • Ad hoc Analysis
  • Applications Management
  • Approval Process Control
  • Automated Scheduling
  • Budgeting/Forecasting
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Cost Analysis
  • Customer Accounts
  • Demand Forecasting
  • ERP
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Event Scheduling
  • FMLA Administration
  • Forecasting
  • GPS
  • HR Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Policy Management
  • Leave Tracking
  • Manual Time Entry
  • Mobile Alerts
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Prioritization
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting/Analytics
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Sentiment Analysis
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Uptime Reporting
  • Vacation/Leave Tracking
  • Variable Workforce

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When I Work

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When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule...

Planday

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#3 Alternative to WorkForce Suite
Planday is the best way for shift-based businesses to manage employee scheduling, communication, time clocking and...

Tanda

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#4 Alternative to WorkForce Suite
Tanda is an employee scheduling and time and attendance software with features for electronic clock in, payroll...

Reviews

Overall rating

4,6 /5
(5)
Value for Money
4,3/5
Features
4,1/5
Ease of Use
3,9/5
Customer Support
3/5

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Showing 5 reviews of 5
Verified Reviewer
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The automation rocket

Reviewed on 2019/02/14

This is lovely for follow ups and group texts and emails. Powerful tool and I was able to use it...

This is lovely for follow ups and group texts and emails. Powerful tool and I was able to use it for the best of its ability for that same purpose and automations were great as well. Helpful tool in Sales

Pros

I loved the fact that I can send group texts and emails in a blast to many people as if I emailed it specifically to them with the [name] tag etc. Helps a lot.

Cons

I don't like the mess that the software it is and there is truly a learning curve and it was quite quirky in the way it worked.

Samantha R.
Overall rating
  • Industry: Facilities Services
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Timesheet Management for Large Organizations

Reviewed on 2018/10/24

Pros

Easy to manage employees timesheets throughout a large organization.

Cons

I wish there was a function where you could pull up punches for a store automatically like you can pull up via EE# instead of having to download an Excel spreadsheet to retrieve the data.

Kat H.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Payroll /Hr support

Reviewed on 2016/10/26

user friendly, adaptable to change, managed GL accounts, tracked attendance, time off,

user friendly, adaptable to change, managed GL accounts, tracked attendance, time off,

Pros

overall good in every aspect

Cons

difficulty adding missed punches, especially with 3rd shift employees, trying to keep straight if it were negative or pluses to balance out

Richard M.
Overall rating
  • Industry: Utilities
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

EmpCenter by Corporate Choice

Reviewed on 2015/04/13

EmpCenter by Corporate Choice

EmpCenter by Corporate Choice

Pros

It provides an official timekeeping area to prevent violating fatigue rules.

Cons

It is labor intensive to enter small changes in covered worker hours. Our clerks complain that it is not easy to add someone under a specific supervisor's queue

Jennifer T.
Overall rating
  • Industry: Telecommunications
  • Company size: 51-200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Workforce Suite

Reviewed on 2018/09/23

I had an overall good experience with Workforce suite.

I had an overall good experience with Workforce suite.

Pros

I enjoyed using workforce suite. I used the website when I applied for a job. The website seems to be easy to use and navigate. There are different tabs for organizing.

Cons

I didn't find any issue with the software.

Showing 5 reviews of 5 Read all reviews

WorkForce Suite FAQs

Below are some frequently asked questions for WorkForce Suite.

WorkForce Suite offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact the sales team at WorkForce Software for a quote.

We do not have any information about WorkForce Suite features

WorkForce Suite has the following typical customers:

501-1 000, 1 001+

WorkForce Suite supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian, sr-Cyrl

WorkForce Suite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WorkForce Suite integrates with the following applications:

ADP Workforce Now, Oracle Cloud HCM, Qualtrics EmployeeXM, SAP Cloud ERP, SAP SuccessFactors HCM Suite, UKG Pro, Workday HCM

WorkForce Suite offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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