SurveyMonkey Apply

Collect, manage & review applications.

4,5 /5 (197 reviews) Write a Review!

SurveyMonkey Apply Overview

What is SurveyMonkey Apply?

Now you can collect, manage & review any type of submission or application without experiencing a paperwork overload. SurveyMonkey Apply is a user-friendly & customizable online application management system that can be used to manage virtually any type of award, such as scholarships, fellowships, grants and other competitions.

SurveyMonkey Apply Overview

Pricing

Starting from
US$4 950,00/year

Pricing options

Free Trial
Subscription
Value for money

SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.


SurveyMonkey Apply Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English, French, Spanish

Media

SurveyMonkey Apply video SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot: SurveyMonkey Apply screenshot:

SurveyMonkey Apply Reviews

SurveyMonkey Apply Reviews

Overall rating
4,5
/
5
Excellent
118

Very good
69

Average
8

Poor
2

Terrible
0

Value for Money
4,4
Features
4,4
Ease of Use
4,3
Customer Support
4,7
95% recommended this app
Michael E.

Great Product, Great Price, Wonderful Customer Service

We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.


Verified Reviewer

We asked for a lot of customization and they delivered well.


Frederick L.

SurveyMonkey Apply (SMA, formerly FluidReview) has a Draconian refund policy: No refunds...


Rebecca P.

assessment

overall this software is really nice to add to your tools to expand your busniess


Eric A.

3 Month hiring push for 300 - No problem


Michael E.
Industry: Nonprofit Organization Management
Company size: 201-500 Employees

Great Product, Great Price, Wonderful Customer Service

Used Daily for 6-12 months
Reviewed on 2018/08/20
Review Source: Capterra

We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.

Pros

I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.

Cons

There are a few features we wished it had, but we understand our application process is far more complex than most organizations.

Response from SurveyMonkey

Hi Michael, Thank you for taking the time to provide this review. It¿s great to hear that your experience with the implementation specialist was positive and that they were able to work with you to design a solution that fit your process. We would love to learn more about product features that would benefit your organization. If you¿d be willing to connect with us about this, please reach out to our customer success team at [email protected] Thank you and and we look forward to continuing our partnership.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer

We asked for a lot of customization and they delivered well.

Used Weekly for 1+ year
Reviewed on 2018/01/09
Review Source: Capterra

Pros

Dynamic nature of judges and rounds. We have a competition with many, many rounds and hundreds of judges. No other software could manage it this easily.

Cons

There is no messaging automation. This is a burdensome tasks to manually send out messages after round completion. In addition, there is no drip capability.

Response from SurveyMonkey

Thank you for taking the time to share your feedback! It¿s great to hear that we could customize the solution to meet your requirements. We did want to follow-up on your comment regarding message automation. This is possible in both SurveyMonkey Apply and FluidReview Pro and Enterprise Packages. Here are some useful articles that identify how this functionality works and get you started:
- FluidReview: https://fluidreview.zendesk.com/hc/en-us/articles/223200748-How-to-Send-Emails-using-Triggers
- SM Apply: https://smapply.zendesk.com/hc/en-us/articles/115001422634-How-to-Send-an-Automated-Email

If this is something you would like to explore more with our team or if there are other improvements you would like to make, please reach out to our Customer Success Team at [email protected] and we will be happy to assist.

Thanks again for taking the time to provide this feedback!

Pej Javaheri
GM - SurveyMonkey Apply

Rating breakdown

Value for Money
Ease of Use
Customer Support

Frederick L.

SurveyMonkey Apply (SMA, formerly FluidReview) has a Draconian refund policy: No refunds allowed!

Used Daily for 1-5 months
Reviewed on 2018/07/31
Review Source: Capterra

Pros

There's really nothing we liked about SMA because we never got as far as being able to use the software for our grants program. During the implementation process, it became clear that there are several significant flaws in the structure of SMA. As an example, SMA/FluidReview was developed for the Canadian market. As such, the organization information form (which cannot be changed) asks for CITY and PROVINCE. There are no fields for the US market such as STATE and ZIP CODE. Yes, you can add custom fields for STATE and ZIP CODE; however, these fields will appear at the end of the form away from the rest of the address information. And adding custom fields does not remove the PROVINCE field. The implementation person we worked with suggested that we ask for a US-style address on our grant application form, thus duplicating data entry. Using work-around solutions (kludges) was the order of the day. As another example, formatting for the budget form that was created for us was chaotic and confusing. Some number fields had one decimal place, others none (and not the two decimal places we were expecting). Some fields had a US dollar symbol; others did not. Again, we were told that SMA/FluidReview was developed with French formatting conventions in mind. Early on we did not see any way SMA would produce an elegant, easy to navigate solution designed for use in the US. It was at this point that we encountered the aforementioned refund policy.

Cons

The implementation process did not go smoothly for us. We were asked questions about our current grants program, which is rather simple: we use one web form hosted by Formstack. The implementation person intended to simply replicate our current grants program. This made no sense to me. We were never given the opportunity to understand what features SMA could bring to our grants process. I'm not sure how this type of implementation process would work for a foundation that is just getting started or is using an informal paper-based process. These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator. These grants software packages expect that there will be one person within a foundation whose responsibility it is to administer the software. During the implementation process, it became very clear that SMA expects that administrators would devote significant time to not only training but also administrative duties. Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there). Without someone on the foundation payroll who has a high degree of technology knowledge, SMA would be a very tough go for small foundations with few to no staff. Before you commit to SMA/FluidReview, make sure you have an administrator with a high degree of technological knowledge (and patience).

Response from SurveyMonkey

Thank you for taking the time to provide this review. We would like to apologize that your experience has not met your expectations. We are always looking to improve and your feedback is critical to that.

We would like the opportunity to address the concerns you¿ve raised as there may be a misunderstanding on the some functionality. For example, organizational profile is country agnostic and can be configured to align with the United States, Canada and other countries. We have users from around the world, and they can submit their address in any format. We will reach out to you directly to discuss further.

We aim to ensure that all of our administrators feel supported and trained with the solution. We understand that learning a new software can be challenging and have built a comprehensive database of training videos and articles for our administrators. We also offer one on one training if you prefer this option.

Thank you again and we look forward to speaking with you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Rebecca P.
Industry: Retail
Company size: 11-50 Employees

assessment

Used Daily for 6-12 months
Reviewed on 2020/07/09
Review Source: Capterra

overall this software is really nice to add to your tools to expand your busniess

Pros

our company started using this software as we started using another software platform. they work hand in had.

Cons

I havent found anything I dont like about this software because its a nice addition to business platforms for customers to be able to leave reviews

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Eric A.
Industry: Human Resources
Company size: 2-10 Employees

3 Month hiring push for 300 - No problem

Used Weekly for 1+ year
Reviewed on 2020/01/22
Review Source: Capterra

Pros

Survey Monkey Apply helped us reach some pretty advantageous goals that we didn't think we'd hit. We had a really small team, very few resources, and were strapped for budget. This helped us stay organized and meet our goals while not breaking the bank.

Cons

I can't really think of anything I didn't like about it. Perhaps the login process could have been a bit more secure with 2-factor authentification.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 197 user ratings
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SurveyMonkey Apply Pricing

SurveyMonkey Apply Pricing

Starting from
US$4 950,00/year
Free Trial
Subscription
Value for money

SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.

SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.

Value for Money
4,4/5
Based on 197 user ratings
Compare value for money rating with alternatives
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SurveyMonkey Apply Features

SurveyMonkey Apply Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 197 user ratings
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Categories

Additional information for SurveyMonkey Apply

Additional information for SurveyMonkey Apply

Key features of SurveyMonkey Apply

  • #1 for scholarship management
  • Automate deadline reminders
  • Automate repetitive tasks
  • Bank-grade security & encryption
  • Comprehensive audit trails
  • Control access with roles
  • Create custom workflows
  • Credit card processing via PayPal, Stripe & Authorize.net
  • Custom notifications to email
  • Customizable dashboard
  • Customizable workflow
  • Easy-to-use form builder
  • Feature-rich dashboard
  • Help every step of the way
  • Logic-based workflows
  • Online review platform
  • Pre-populate forms with SIS data
  • Real time progress reports
  • SIS, Salesforce and more
  • Salesforce integration
  • Save time with automation
  • Scales with your program
  • Support for multiple languages
  • Track applicant progress
  • Works on desktop, tablet and mobile

Benefits

Application management: Retire your paper-based application or submission process and switch to a time-saving, cost-saving, easy-to-use, feature-rich online environment.
Application assignment: Automatically or manually assign applications/submissions to reviewers or teams of reviewers.
Single-sign on: SAML, CAS, NetForm, OAuth, Google, Facebook, Twitter.
Full-branding control: Customize your site to match your organization's colors, logo, etc.
Custom-branded URL: Your Apply site will reside at the web address of your choosing.
Mobile-friendly: Support for tablets and smart phones.
Powerful forms: Create the perfect workflow using logic and amazing customization options.
Automate repetitive tasks: Exclusive features to help you save even more time.

SurveyMonkey Apply FAQs

SurveyMonkey Apply FAQs

Below are some frequently asked questions for SurveyMonkey Apply.

Q. What type of pricing plans does SurveyMonkey Apply offer?

SurveyMonkey Apply offers the following pricing plans:

Starting from: US$4 950,00/year

Pricing model: Subscription

Free Trial: Not Available

SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.

Q. What are the main features of SurveyMonkey Apply?

SurveyMonkey Apply offers the following features:

  • #1 for scholarship management
  • Automate deadline reminders
  • Automate repetitive tasks
  • Bank-grade security & encryption
  • Comprehensive audit trails
  • Control access with roles
  • Create custom workflows
  • Credit card processing via PayPal, Stripe & Authorize.net
  • Custom notifications to email
  • Customizable dashboard
  • Customizable workflow
  • Easy-to-use form builder
  • Feature-rich dashboard
  • Help every step of the way
  • Logic-based workflows
  • Online review platform
  • Pre-populate forms with SIS data
  • Real time progress reports
  • SIS, Salesforce and more
  • Salesforce integration
  • Save time with automation
  • Scales with your program
  • Support for multiple languages
  • Track applicant progress
  • Works on desktop, tablet and mobile

Q. Who are the typical users of SurveyMonkey Apply?

SurveyMonkey Apply has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does SurveyMonkey Apply support?

SurveyMonkey Apply supports the following languages:

English, French, Spanish

Q. What type of pricing plans does SurveyMonkey Apply offer?

SurveyMonkey Apply has the following pricing plans:

Subscription

Q. Does SurveyMonkey Apply support mobile devices?

We do not have any information about what devices SurveyMonkey Apply supports

Q. What other apps does SurveyMonkey Apply integrate with?

SurveyMonkey Apply integrates with the following applications:

Authorize.net, PayPal, Stripe

Q. What level of support does SurveyMonkey Apply offer?

SurveyMonkey Apply offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials