SurveyMonkey Apply

About SurveyMonkey Apply
Now you can collect, manage & review any type of submission or application without experiencing a paperwork overload. SurveyMonkey Apply is a user-friendly & customizable online application management system that can be used to manage virtually any type of award, such as scholarships, fellowships, grants and other competitions.
Key benefits of SurveyMonkey Apply
Application management: Retire your paper-based application or submission process and switch to a time-saving, cost-saving, easy-to-use, feature-rich online environment.
Application assignment: Automatically or manually assign applications/submissions to reviewers or teams of reviewers.
Single-sign on: SAML, CAS, NetForm, OAuth, Google, Facebook, Twitter.
Full-branding control: Customize your site to match your organization's colors, logo, etc.
Custom-branded URL: Your Apply site will reside at the web address of your choosing.
Mobile-friendly: Support for tablets and smart phones.
Powerful forms: Create the perfect workflow using logic and amazing customization options.
Automate repetitive tasks: Exclusive features to help you save even more time.
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product, Great Price, Wonderful Customer Service
Reviewed on 2018/08/20
We were able to streamline both our application process as well as the 2 year grant cycle process...
We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.
Pros
I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.
Cons
There are a few features we wished it had, but we understand our application process is far more complex than most organizations.
Response from Momentive
Hi Michael, Thank you for taking the time to provide this review. It¿s great to hear that your experience with the implementation specialist was positive and that they were able to work with you to design a solution that fit your process. We would love to learn more about product features that would benefit your organization. If you¿d be willing to connect with us about this, please reach out to our customer success team at [email protected]. Thank you and and we look forward to continuing our partnership.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great service from Engineers, not so much from Sales or Management.
Reviewed on 2020/12/22
The Positive:
1. The engineer who managed and implemented out buildout was AMAZING. He was a...
The Positive:
1. The engineer who managed and implemented out buildout was AMAZING. He was a pleasure to work with, super friendly, knowledgeable and down to earth. I would completely trust him to do work for us in the future.
2. Because of Covid, they gave us a 6 month grace period for payment, because we would not be able to use the site as intended.
3. Engineer tossed in extra training for us, because of the negative sales experience that follows.
The Negative:
1. Our initial experience with the first SMA sales contact was less positive of an experience. Our first contact, upon hearing of our needs insisted that we needed two sites to manage our work load. This was confirmed by the second sales manager for further conversations on our needs. However, upon working with the engineer to implement the site, he was suprised by that and felt that we didn't need two sites. Once we were actually able to see the SMA environment and how things could be built out, we confirmed this. We (meaning my org and the SMA engineer) reached back out to sales to re-work the contract, as we felt we were mislead in our needs assessment and signed a contract for more services (and $$$) than what was needed.
"Upper Management" would not allow a refund for what we wouldn't be using. However, the sales manager tossed in the translation feature to replace the extra site we wouldn't be using. This was a compromise and had we not taken it, we'd be paying for services that we did not need.
Pros
For our organization, having the translation feature for Spanish is incredibly helpful, ability to automate most of our admin work and systemetize the work flow.
Has a professional look without having to know CSS.
Working with the Implementation Engineer was great.
Cons
Translations only go so far. For automated emails, they don't automatically translate like the rest of the application does. However, I am not sure that this is anything that SMA can adjust, as their emails being sent out of the application system and not housed internally on the application site when people apply.
Once you learn how to use that platform, it's pretty straight forward, but there is a learning curve. The user interface is not intuitive, so you need to learn how things are stored and where/why. My feeling is you need someone with moderate to advanced tech experience to manage the system and support those within your team, as those who are not tech savvy will encounter difficulties.
You don't get to test out anything until you have a signed contract. This makes it really difficult to do a proper needs assessment for the platform and negatively influenced our sales experience, as we had to go with what we were told by sales and not allowed to test the platform and see what we needed before hand. Once we worked with the engineer, he gave access to a test site, which was VERY beneficial and helped us realize that the sales team had sold us services we did not need. This was not discovered until after a contract had been signed, which created a lot of frustration and continued negotiation with sales and upper management. All of this could have been avoided if we were able to test out the platform initially.
Alternatives Considered
RegpackReasons for Choosing SurveyMonkey Apply
Did not meet our needs. Automations needed more sophistication and functionality. We also needed a more professional look and a platform that supported needed systems upgrades.Switched From
123FormBuilderReasons for Switching to SurveyMonkey Apply
regpack was not as customizable as we needed.- Industry: Research
- Company size: 201–500 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Survey Monkey
Reviewed on 2023/11/03
Pros
The system is easy to use for what we need it for
Cons
it took a while for my account to activate on free trial
- Industry: Performing Arts
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Software You Didn't Know You Needed
Reviewed on 2021/01/05
My overall experience has been exceptional. I cannot imagine doing the work I do without having...
My overall experience has been exceptional. I cannot imagine doing the work I do without having SurveyMonkey Apply. It has become a staple of my work life and also of my applicants. They are now quite comfortable with it and most application periods have very few issues; certainly none we can't resolve.
I hope to keep using it for many years.
Pros
Above all, I love the customer service. All issues are resolved quickly.
In addition, the software is easy to use for all users: applicants, reviewers, administrators.
COVID-19 restrictions forced everything online. Applications and reviews were always online only, but now we have the contract with digital signatures, approvals and signatures with Finance Dept, Contract acceptance, and the grant report all online as well. It has been a life saver.
Cons
If an applicant has used the software in previous years for any of my programs, all important information should auto-fill on the new application. (Name, Org, Address, Phone, Email, EIN, etc.).
If a program is built in the SANDBOX, once I am finished I should be able to transfer it to the live site, instead of having to rebuild it.
There should be a way to override the need to have a verified email.
Reasons for Switching to SurveyMonkey Apply
SurveyMonkey Apply was affordable, could handle the number of applications I expected to receive, and seemed like a software that I could "grow into". In other words, I realized there was much more to this software than I could see at that time but that I would begin to use as time went by. That has proven to be absolutely true and I have amplified its use in my organization by involving other colleagues and departments, who are all very happy with it.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Fabulous System - Time Difference causes issues
Reviewed on 2021/01/12
Overall - after 1 whole year of using Survey Monkey I am really happy with the program. This is the...
Overall - after 1 whole year of using Survey Monkey I am really happy with the program. This is the third Grantmaking Portal I have used for an extended period of time and I would say without a doubt that it is the best.
Pros
I love the new program to create reports - much more effective than the old one. I also really appreciate how customizable the visibility of each section is. Our transition between Fluid Review and Survey Monkey apply was as smooth as we could have hoped for - and that was due in large part to the amazing transition support we received.
Cons
I do wish that there was some kind of rubbish bin for deleted files - some of our applicants have accidentally deleted their whole applications which has caused major problems for us. I also wish that there were more customer service options for people in the southern hemisphere. I find that urgent problems can take days to fix sometimes due to the time difference - a live chat function for questions would make such a difference.
Alternatives Considered
Blackbaud Award ManagementReasons for Switching to SurveyMonkey Apply
Your options for communication between our other databases eg Raisers Edge, and the overall functionality for our specific needs made your program the best choice.SurveyMonkey Apply FAQs
Below are some frequently asked questions for SurveyMonkey Apply.Q. What type of pricing plans does SurveyMonkey Apply offer?
SurveyMonkey Apply offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.
Q. Who are the typical users of SurveyMonkey Apply?
SurveyMonkey Apply has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SurveyMonkey Apply support?
SurveyMonkey Apply supports the following languages:
English, French, Spanish
Q. Does SurveyMonkey Apply support mobile devices?
SurveyMonkey Apply supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SurveyMonkey Apply integrate with?
SurveyMonkey Apply integrates with the following applications:
PayPal, Stripe, authorize.net
Q. What level of support does SurveyMonkey Apply offer?
SurveyMonkey Apply offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
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