About Mailgun

Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up.

Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.

Pricing starting from:

US$0,01/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Mailgun

  • Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent.

  • Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters.

  • Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email.

  • Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails.

  • Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$0,01/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Intelligent routing with Mailgun
    Mailgun
    Mailgun reports
    Mailgun's mailserver logs
    View 5 more
    Mailgun video
    Mailgun screenshot: Intelligent routing with Mailgun Mailgun screenshot: Mailgun Mailgun screenshot: Mailgun reports Mailgun screenshot: Mailgun's mailserver logs

    Features

    Total features of Mailgun: 20

    • A/B Testing
    • API
    • Archiving & Retention
    • Bulk Email Verification
    • Catch-all Server Detection
    • Data Recovery
    • Disposable Email Detection
    • Domain Check
    • Email Monitoring
    • List Management
    • Purchasing & Receiving
    • Queue Management
    • Reporting/Analytics
    • Routing
    • Single Email Verification
    • Spam Blocker
    • Spam Detection
    • Syntax Check
    • Template Management
    • Whitelisting/Blacklisting

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    Reviews

    Overall rating

    4,5 /5
    (98)
    Value for Money
    4,2/5
    Features
    4,2/5
    Ease of Use
    4,3/5
    Customer Support
    4,1/5

    Already have Mailgun?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 98
    Brandon M.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Incredible Deliverability, Clean Platform, Success with MailGun!

    Reviewed on 2019/12/10

    Super pleasant, great chat support, fast email support replies, always quick to help and...

    Super pleasant, great chat support, fast email support replies, always quick to help and communicate.

    Pros

    Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

    Cons

    I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

    Luke J.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Great Software Gone Greedy

    Reviewed on 2021/03/25

    Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I...

    Outside of them changing their payment tier / plan system I haven't had any issue with Mailgun. I always found their customer service great and the product itself to be fantastic and does exactly what it's supposed to. I just really wish they brought back the routing feature to the free tier.

    Pros

    Great API, Super easy to integrate into various types of website / webapp setups. I previously used Mailgun for a variety of different integrations and never had any issues. Complete frictionless integration from beginning to end.

    Cons

    I dislike that the features we used to get for free are now hidden behind a paywall. Features such as routing emails I find to be rudimentary and were previously built into the free / pay as you go tier. Now it is locked behind the $35 dollar tier. This is a pain for small businesses that want to accept a few emails from a professional email with their own domain. Now to unlock that feature they must over commit to a tier with an allowance of 10k plus emails a month. This I feel has squeezed many small businesses out of using their service and it has definately moved me from recommending & using them in future as I would have previously for my smaller clients.

    Vendel E.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Good, but crap customer service

    Reviewed on 2020/07/28

    They suddenly and mistakely suspended one of my domain and took ages to get it back. They told me...

    They suddenly and mistakely suspended one of my domain and took ages to get it back. They told me that their back-end service sometomes does it by mistake... not sure why it took them days and days to reply, and still not resolved after almost a week... (I was using a mid-range package, so not the the free tier.)

    Pros

    Easy to setup and use in WHM
    Clean and userful dashboard

    Cons

    Customer service is slow and useless
    More expensive compare to others

    Jonathan T.
    Overall rating
    • Industry: Entertainment
    • Company size: Self Employed
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Feature rich, strong support team

    Reviewed on 2020/12/21

    Overall, a very good experience. Mailgun was definitely a very competent software and tool for...

    Overall, a very good experience. Mailgun was definitely a very competent software and tool for dealing with the complex nature of sending out mass marketing emails successfully.

    Pros

    In my previous work as Director of Operations of a medical software company, I worked with the development team to implement and utilize the software. A lot of the technical side of things was over my head, but the mailgun support team was top notch and integral to us executing on a successful deployment of automated emails at a scale far greater than anything we had tackled before.

    Cons

    Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head. But I can't really speak in detail to any pros/cons of directly interacting with the software or its user interface.

    Lucas P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: Self Employed
    • Used Other for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Bare-bones but super reliable and easy to use.

    Reviewed on 2020/04/26

    I use several different email service providers, each for a different reason. I use Mailgun almost...

    I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.

    It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.

    I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.

    I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.

    Pros

    Inbound mail processing with spam filter
    Free tier offers great sending limit
    SMTP and API integration for outbound messaging

    Cons

    This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

    Showing 5 reviews of 98 Read all reviews

    Mailgun FAQs

    Below are some frequently asked questions for Mailgun.

    Mailgun offers the following pricing plans:

    • Starting from: US$0,01/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    0-10,000 emails: Free Next 500,000 emails: $0.00050 /email Next 1,000,000 emails: $0.00035 /email Next 5,000,000 emails: $0.00010 /email Any additional emails: $0.00010 /email

    We do not have any information about Mailgun features

    Mailgun has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Mailgun supports the following languages:

    English

    Mailgun supports the following devices:

    Mailgun integrates with the following applications:

    Parse

    Mailgun offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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