Mailgun

Mailgun

Transactional email API service for developers

4.7/5 (66 reviews)

Mailgun Overview

Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up.

Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Mailgun Reviews

Overall rating
4.7/5
91% positive reviews
50
Excellent
10
Very good
4
Average
0
Poor
2
Terrible
Daniel N.

Setup and use anywhere any how even API or SMTP

Used Daily for 2+ years
Reviewed on 2019/09/10
Review Source: Capterra

We use mailgun as transactional email services, their free tier fit with our basic usage.

Pros

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Cons

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Jon P.

Mailgun provides reliable email delivery and tracking software

Used Daily for 2+ years
Reviewed on 2019/04/29
Review Source: Capterra

We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Pros

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Cons

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Elliott L.

Great solution for mail sending from vps providers like AWS

Used Daily for 2+ years
Reviewed on 2019/07/18
Review Source: Capterra

We use mailgun for all of our email sending needs across multiple servers and products. We implement mailgun as the default mail sender for any new projects too.

Pros

Its api is very simple to use, most PHP frameworks come with mailgun integration out of the box - if they don't, mailgun supports standard smtp anyway. Great usage graphs and multiple regions to send from. Is makes it very easy to send emails from php applications which would normally be blacklisted if you use standard php mail from inside a VPS on e.g amazon/azure/vultr/digitalocean. Very generous free tier.

Cons

Their anti spam measures can sometimes not work - if your sending details have been compromised you can be hit with a pretty large bill before you realize someone has been sending hundreds of thousands of emails on your behalf.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Aaron D.

Almost a necessity with server configs and email filters!

Used Daily for 2+ years
Reviewed on 2018/06/07
Review Source: Capterra

Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Pros

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Cons

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bruce B.

Rock solid delivery

Used Daily for 2+ years
Reviewed on 2019/02/03
Review Source: Capterra

Haven't had a complaint yet.

Pros

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Cons

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Mailgun Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email

Mailgun Features

  • API

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Monitoring
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

Additional information for Mailgun

Key features of Mailgun

  • A/B testing using tags
  • Advanced message handling
  • Batch sending
  • Bounce handling
  • Client & device tracking data
  • Complaint handling
  • Detailed email & event tracking
  • Detailed logs & analytics reporting
  • Dynamic queueing
  • Event webhooks & API
  • Geo & link performance
  • IP allocation management
  • Intelligent routing/forwarding
  • Personalization
  • Scheduled delivery
  • Simple API's
  • Spam filtering
  • Template variables
  • Unsubscribe handling
  • White-labeled domains

Benefits

  • Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent.

  • Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters.

  • Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email.

  • Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails.

  • Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs.

  • Mailgun FAQs

    Below are some frequently asked questions for Mailgun.

    Q. What type of pricing plans does Mailgun offer?

    Mailgun offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    0-10,000 emails: Free
    Next 500,000 emails: $0.00050 /email
    Next 1,000,000 emails: $0.00035 /email
    Next 5,000,000 emails: $0.00010 /email
    Any additional emails: $0.00010 /email

    Q. What are the main features of Mailgun?

    Mailgun offers the following features:

    • A/B testing using tags
    • Advanced message handling
    • Batch sending
    • Bounce handling
    • Client & device tracking data
    • Complaint handling
    • Detailed email & event tracking
    • Detailed logs & analytics reporting
    • Dynamic queueing
    • Event webhooks & API
    • Geo & link performance
    • IP allocation management
    • Intelligent routing/forwarding
    • Personalization
    • Scheduled delivery
    • Simple API's
    • Spam filtering
    • Template variables
    • Unsubscribe handling
    • White-labeled domains

    Q. Who are the typical users of Mailgun?

    Mailgun has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Mailgun support?

    Mailgun supports the following languages:

    English

    Q. What type of pricing plans does Mailgun offer?

    Mailgun has the following pricing plans:

    Free

    Q. Does Mailgun support mobile devices?

    We do not have any information about what devices Mailgun supports

    Q. What other apps does Mailgun integrate with?

    Mailgun integrates with the following applications:

    Akita, ChargeOver, Clevertim, Imagine Mobile Church, Notion, ProjectManager.com, Rejoiner, Salesmachine, Xplenty, Zapier

    Q. What level of support does Mailgun offer?

    Mailgun offers the following support options:

    FAQs, Knowledge Base, Online Support