Mailgun

Mailgun

Transactional email API service for developers

4.5/5 (64 reviews)

Mailgun Overview

Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up.

Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Mailgun Reviews

Overall rating
4.5/5
89% positive reviews
48
Excellent
9
Very good
4
Average
0
Poor
3
Terrible
Jon P.

Mailgun provides reliable email delivery and tracking software

Used Daily for 2+ years
Reviewed on 2019/04/29
Review Source: Capterra

We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Pros

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Cons

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Aaron D.

Almost a necessity with server configs and email filters!

Used Daily for 2+ years
Reviewed on 2018/06/07
Review Source: Capterra

Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Pros

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Cons

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bruce B.

Rock solid delivery

Used Daily for 2+ years
Reviewed on 2019/02/03
Review Source: Capterra

Haven't had a complaint yet.

Pros

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Cons

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

One of the best SMTP/API mail integration solutions

Used Daily for 2+ years
Reviewed on 2018/06/14
Review Source: Capterra

10,000 free emails a month, easy to use API, easy to integrate and send emails reliably.

Pros

Mailgun offers 10,000 free emails a month, which is much higher than a lot of the competing services in this category.
The web interface is clean and provides you with the information you need right on the landing page.
Integrates easy with many services and plugins exist for many platforms (eg Wordpress).
API is well documented.

Cons

While the Free tier of 10,000 emails a month is class leading, when you begin entering the paid tiers there are much cheaper alternatives available.
Email validation service is pricey for what it is.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gonzalo B.

Finally, emails reaching their destination.

Used Weekly for 6-12 months
Reviewed on 2019/04/30
Review Source: Capterra

Overall great value for the free tier, 10.000 emails for free plus great deliverability and integration, great for Wordpress users.

Pros

When developing a custom PHP app or using Wordpress you often face the issue of your notifications and customer emails getting stuck or not passing the mails filters. This is a big issue, when for example you are sending out important information like an order confirmation or a ticket for your event and your users are not getting your emails or they are arriving into their SPAM folder.

Mailgun has proved superb on improving email deliverability and their logs are super helpful as well, you can track what went wrong if anything. Their interface is easy to use and to the point. Moreover, their free tier gives you 10.000 emails for use, for free. Something great for companies doing product research, I found their API easy to use and easy to integrate with my projects, Wordpress being the easiest: a plugin + an API key/secret. Regarding Wordpress I found Mailgun the best amongst options tried for email deliverability.

Cons

Cost of the paid tiers is pricey if you compare with the alternatives. Everything in Mailgun goes through their API, so if you need a Full UI alongside the API this might not be the best choice.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10

Mailgun Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Value for money

0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email

Mailgun Features

  • API
  • Receiving

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Mailgun

Key features of Mailgun

  • A/B testing using tags
  • Advanced message handling
  • Batch sending
  • Bounce handling
  • Client & device tracking data
  • Complaint handling
  • Detailed email & event tracking
  • Detailed logs & analytics reporting
  • Dynamic queueing
  • Event webhooks & API
  • Geo & link performance
  • IP allocation management
  • Intelligent routing/forwarding
  • Personalization
  • Scheduled delivery
  • Simple API's
  • Spam filtering
  • Template variables
  • Unsubscribe handling
  • White-labeled domains

Benefits

  • Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent.

  • Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters.

  • Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email.

  • Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails.

  • Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs.

  • Mailgun FAQs

    Below are some frequently asked questions for Mailgun.

    Q. What type of pricing plans does Mailgun offer?

    Mailgun offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    0-10,000 emails: Free
    Next 500,000 emails: $0.00050 /email
    Next 1,000,000 emails: $0.00035 /email
    Next 5,000,000 emails: $0.00010 /email
    Any additional emails: $0.00010 /email

    Q. What are the main features of Mailgun?

    Mailgun offers the following features:

    • A/B testing using tags
    • Advanced message handling
    • Batch sending
    • Bounce handling
    • Client & device tracking data
    • Complaint handling
    • Detailed email & event tracking
    • Detailed logs & analytics reporting
    • Dynamic queueing
    • Event webhooks & API
    • Geo & link performance
    • IP allocation management
    • Intelligent routing/forwarding
    • Personalization
    • Scheduled delivery
    • Simple API's
    • Spam filtering
    • Template variables
    • Unsubscribe handling
    • White-labeled domains

    Q. Who are the typical users of Mailgun?

    Mailgun has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Mailgun support?

    Mailgun supports the following languages:

    English

    Q. What type of pricing plans does Mailgun offer?

    Mailgun has the following pricing plans:

    Free

    Q. Does Mailgun support mobile devices?

    We do not have any information about what devices Mailgun supports

    Q. What other apps does Mailgun integrate with?

    Mailgun integrates with the following applications:

    Akita, ChargeOver, Clevertim, Imagine Mobile Church, Notion, ProjectManager.com, Rejoiner, Salesmachine, Xplenty, Zapier

    Q. What level of support does Mailgun offer?

    Mailgun offers the following support options:

    FAQs, Knowledge Base, Online Support