Teamleader
About Teamleader
Teamleader is a Belgian SaaS scale-up founded in 2012 by Jeroen De Wit to make the daily work of entrepreneurs and their teams easier. That started with Teamleader Focus, user-friendly business software for teams of 2 to 20 people, to prepare quotes, manage customer relationships and invoice. In 2019, Teamleader acquired Yadera - now Teamleader Orbit - to serve larger agencies as well. In 2022, online meeting platform Vectera was added to the Teamleader portfolio. Teamleader One and Dexxter complete the offering today: from the self-employed to SMEs and large agencies, Teamleader is there for all entrepreneurs.
Today, more than 200 employees work for Teamleader from offices in Amsterdam and Ghent. They serve customers in various sectors, from IT agencies and digital marketing agencies to plumbers and construction companies. In 2022, after 10 years full of growth and market leadership in Belgium and the Netherlands, Teamleader joined Norwegian Visma to further develop into the number one business software for entrepreneurs in Europe. Today, more than 20,000 companies run their business daily with Teamleader.
Key benefits of Teamleader
Easy to implement
Affordable
Easy to use
Localised
Free support
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Reviews
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- Industry: Construction
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good CRM program
Reviewed on 2020/06/04
Overall it is a great app! you get good support for sure as well..
Overall it is a great app! you get good support for sure as well..
Pros
I think it is a nice on-line customer based system with a good overall user experience.
It is nice to have and overview of your customers and deals, and how you can see on the timeline how the project progresses. You can make your own templates to create offers-contracts for your customers.
Cons
It is so frustrating you still can not upload multiple files at once for one customer, you still have to upload one by one, wich is time consuming and sometimes frustrating. Als the same for removing files, also have to do one by one. The price is not realy cheap, I think there must be more cheaper alternatives.
Response from Teamleader
Thank you for this lovely review, Frederic. Great to read you appreciate the overview and customization options. Our support colleagues will also be happy to hear their service is appreciated! With regards to the file management: have you already checked out our integration with Dropbox? This should make adding and removing files a lot less time-consuming. You can read more about it here: https://support.teamleader.eu/en/support/solutions/articles/7000019426-how-to-how-do-i-link-dropbox-to-teamleader
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid CRM-system with an ease of use
Reviewed on 2020/09/23
Pros
The crm-system, works perfect and is very easy in use.
Many integrations are possible, and will make a lot of tasks easier to proces!
Cons
The integrations or add-ons often come with an extra cost.
The crm-package is not very customisable. You are limited to the options Teamleader is providing you.
Alternatives Considered
ActiveCampaignReasons for Switching to Teamleader
I did not. ActiveCampaign offered a lot more customising and automation options.Response from Teamleader
Hi Jannes, thank you for this review. Sorry to read we did not make the cut, but great that you were very satisfied with our CRM features. If you ever change your mind, our door is always open!
- Industry: Information Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
poor Custsomer service - although being a customer for 6 years
Reviewed on 2024/10/11
negative customer service and poor communication.
total disaster
negative customer service and poor communication.
total disaster
Pros
i liked the usability for 6 years
i liked the lean product
Cons
recently they increased the price - doubled nearly our anual price tag. the communication was poor .. then they had the problem to charge the amount from the bank account whyever - the fault was not our side .. they locked the account .. and nowbody was reachable .. nightmare .. so with that experience in mind i do not recommend teamleader anymore.
Alternatives Considered
PipedriveReasons for Switching to Teamleader
6 years ago it was an easy product and now they have a messy service- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Powerful tool
Reviewed on 2019/02/12
The more I use Team Leader the more I enjoy it and get value out of it. As a sales tracker across...
The more I use Team Leader the more I enjoy it and get value out of it. As a sales tracker across the sales pipeline it is a very comprehensive tool that I recommend.
Pros
The software is all encompassing and allows you to flexibly search the database for deals, companies and contacts. Using the Chrome widget any email sent can be tracked and provides a great complete tracking of client accounts. The task setting and reminders also work well to ensure I keep following up on clients.
Cons
Some of the saving functionality could be more explicit. Once I had figured it out though, it worked a treat. It would also be helpful if they created widgets for other browsers than Chrome.
Response from Teamleader
Thank you so much for taking the time to leave us this amazing review. Great to read Teamleader is providing more value for you every day!
- Industry: Information Services
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Their marketing is 100% true; they really make you Work Smarter
Reviewed on 2017/11/30
Time saving, single source of truth, less grey hairs, ...
Time saving, single source of truth, less grey hairs, ...
Pros
The simplicity and speed of using Teamleader is incredible and the rich customization options allow you to create a CRM environment that completely fits your companies' needs. Teamleader saves us a lot of administration and time; every single day.
Cons
Perhaps the reporting and analytics.
Response from Teamleader
Very nice to read indeed Bruno. And no worries: in 2018, we're re-evaluating our reporting and analytics to suit your needs even better. Thanks a lot!
Teamleader FAQs
Below are some frequently asked questions for Teamleader.Q. What type of pricing plans does Teamleader offer?
Teamleader offers the following pricing plans:
- Starting from: €37.50/month
- Pricing model: Subscription
- Free Trial: Available
Teamleader GO: €50/month for 2 users, €25/month for each additional user. Teamleader MOVE: €60/month for 2 users, €30/month for each additional user. Teamleader BOOST: €80/month for 2 users, €40/month for each additional user.
Q. Who are the typical users of Teamleader?
Teamleader has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Teamleader support?
Teamleader supports the following languages:
Dutch, English, French, German, Italian, Spanish
Q. Does Teamleader support mobile devices?
Teamleader supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Teamleader integrate with?
Teamleader integrates with the following applications:
3CX, ActiveCampaign, ActiveDEMAND, Adobe Commerce, Aircall, Benchmark Email, Brevo, Campaign Monitor by Marigold, Chargebee, Clio, ConnectWise PSA, Constant Contact, Dotdigital, Dropbox Business, EZ Texting, Emma by Marigold, Eventbrite, Formstack Forms, FreshBooks, FullContact, GetResponse, Gmail, Google Ads, Google Calendar, Google Contacts, Gravity Forms, Groove, Help Scout, HubSpot CRM, HubSpot Marketing Hub, Instapage, Intercom, Jotform, Keap, Kustomer, Lead Gen & CRM (formerly SharpSpring), Leadpages, LeadsBridge, LinkedIn for Business, MailUp, Mailchimp, MailerLite, Mailjet, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Outlook, Mollie, Myphoner, Odoo, Oracle Eloqua Marketing Automation, PayPal, PersistIQ, Podio, PontoApp, PrestaShop, QuickBooks Online Advanced, Recurly, Robly, SendGrid, Shopify, Slaask, Slack, Stripe, Teamwork Desk, Teamwork.com, TractionNext, Trello, Twilio, Twinfield, Unbounce, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk Suite, dotloop, iCloud, noCRM.io
Q. What level of support does Teamleader offer?
Teamleader offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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