About 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.


Key benefits of 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.


Images

7shifts Software - Communicate from anywhere
7shifts Software - Build schedules in minutes
7shifts Software - Make data-based decisions that help reduce labor costs
7shifts Software - Easily manage employee tips
7shifts Software - Integrate with your most important tools
7shifts Software - Schedule and pay in one place
7shifts Software - Trusted by 50,000+ restaurants around the world
7shifts Software - Improve team retention
7shifts Software - Keep your managers in sync
7shifts Software - Manage your restaurant with one versatile app
7shifts Software - Easily track team attendance
7shifts Software - Easily onboard employees
7shifts Software - Instantly message your team
7shifts Software - Eliminate endless to-do lists
View 15 more
7shifts video
7shifts Software - Communicate from anywhere
7shifts Software - Build schedules in minutes
7shifts Software - Make data-based decisions that help reduce labor costs
7shifts Software - Easily manage employee tips
7shifts Software - Integrate with your most important tools
7shifts Software - Schedule and pay in one place
7shifts Software - Trusted by 50,000+ restaurants around the world
7shifts Software - Improve team retention
7shifts Software - Keep your managers in sync
7shifts Software - Manage your restaurant with one versatile app
7shifts Software - Easily track team attendance
7shifts Software - Easily onboard employees
7shifts Software - Instantly message your team
7shifts Software - Eliminate endless to-do lists

Not sure about 7shifts? Compare with a popular alternative

7shifts

4,7 (1 135)
VS.

Starting Price

US$34,99
month
US$3,99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

93
68

Integrations

36
11

Ease of Use

4,7 (1 135)
4,8 (942)

Value for Money

4,6 (1 135)
4,8 (942)

Customer Service

4,7 (1 135)
4,8 (942)
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Reviews

Overall rating

4,7 /5
(1 135)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,7/5
Customer Support
4,7/5

Already have 7shifts?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1 135
Sara Jane
Sara Jane
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Has all the tools you could need

Reviewed on 2019/05/01

I get updates/push notifications from 7 shifts every week when my schedule is published, as well as...

I get updates/push notifications from 7 shifts every week when my schedule is published, as well as updates from my managers and corporate offices. I also sometimes use it to make work life easier. Really glad to have this piece of software I thought I'd never use. Very good for the restaurant industry and hourly positions.

Pros

It's a really nice layout, it has thought of just about everything you could possibly need to use the software for. I have personally found it very useful for looking up the contact information of my coworkers and keeping track of request off time. For people like servers who constantly drop/add/trade shifts with other people, there is a useful feature to do that as well.

Cons

It logged me out when I changed phones, don't think that's necessary to protect information on this kind of app, but was easy to recover password. Overall a very minor con.

Response from 7shifts

Thanks for the review Sara! We're happy to hear that 7shifts has everything you need to make your work life easier. We really appreciate your detailed feedback and if there is every anything we can improve upon in the future, please just reach out to our team any time. Cheers!

Chris
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Stacked and Folded Social House Review of 7Shifts

Reviewed on 2021/08/31

Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the...

Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the water!!

Pros

Ease of use, lay out, certain reports. Ease for staff to communicate and input their availability and time off requests. It is user friendly on the front end.

Cons

Better labor forecasting, actual v forecasted, Day part labor separation ( lunch v dinner) and real-time labor v forecasted v last week ( or last quarter or last year). Being able to break down the sales by day part along with labor would be fantastic. Also the "optimal labor" tool is pretty weak and the graph used is not helpful.
Tip pooling or tip reporting enhancements. I have three cashiers on, having them the program able to split up the group tips by hours worked on that shift.

Alternatives Considered

ADP Workforce Now, When I Work and HotSchedules

Reasons for Switching to 7shifts

I liked the way it looked, the ease of learning it and the great support staff when we first started!!! Their patience and understanding was just awesome!!!

Response from 7shifts

Thanks for the review Chris!

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

7Shifts and More?

Reviewed on 2019/11/06

The team loved 7shifts since it was so user friendly and easy to access from PC or mobile....

The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.

Pros

I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.

Cons

I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.

Alternatives Considered

HotSchedules

Reasons for Switching to 7shifts

We didnt. We went with HotSchedules.

Response from 7shifts

Hi there, thanks for the review. We appreciate your feedback and really appreciate you sharing with us what you liked, and what you did not like about 7shifts.

In regards to sales/labor forecasting, this is something we are always looking to improve so we appreciate your candor. We strive to provide all of our customers with at least 95% accuracy in forecasting, so if this was something we have not lived up to we want to make it right and work with you to improve your experience. Please reach out to our team any time and we would be happy to help!

On that note, we just released our new Optimal Labor tool which provides hourly sales forecasts which are even more intuitive and transparent. The goal here is to provide managers and operators a visual representation of their labor needs to help them more easily hit their targets with solid forecasts: https://support.7shifts.com/article/310-optimal-labor-tool

Stephanie
Overall rating
  • Industry: Wine & Spirits
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exactly what we were looking for

Reviewed on 2021/06/21

Support is phenomenal, and I find the program very user friendly. It was exactly what we were...

Support is phenomenal, and I find the program very user friendly. It was exactly what we were looking for.

Pros

It was critical for us to find software that would track each employee's unique schedule availability and limitations, and allow each other to automatically see the shift pool. It has reduced headaches and made team communications about the schedule virtually seamless.

Cons

We are missing the ability to see which manager makes what changes to already published schedules - it would be nice to have a "versions" page to see who made what switches. We would also like a bit more robust availability planning capability. Some of our staff can only work seasonally, others who work every other weekend - it would be nice to be able to set this up.

Alternatives Considered

When I Work and WhenToWork

Reasons for Switching to 7shifts

7Shifts offered so many features in the premium level, for about $10 more than what we were paying with our previous software. It also really mattered that 7Shifts doesn't charge per employee. We have room to grow without exponentially increasing related expenses.

Response from 7shifts

Wow, thank you so much for the detailed review Stephanie! I sent this to a few members of our team and all of them were blown away by your feedback. We really appreciate it.

To your feedback regarding which managers make changes to the schedule, you have the ability to see some of this in the Audit Log which you have access to in your account. You can learn more about it here: https://support.7shifts.com/article/256-activity-log

However, we our team agrees that this probably won't satisfy exactly what you are looking for, so we add added it to our development backlog to consider.

Thanks again for your feedback and congratulations on all the success you are having with 7shifts!

Brian
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

7Shifts review

Reviewed on 2022/12/13

Very positive. The software is intuitive and easy to teach others. Plenty of functionality

Very positive. The software is intuitive and easy to teach others. Plenty of functionality

Pros

Ability to easily upload a new employee, set their parameters, and schedule them. Ability to message and communicate with staff easily. Ability to create labor projections and review vs actual.

Cons

Inability to stack and sort employee shifts on a given day.

Alternatives Considered

HotSchedules

Reasons for Choosing 7shifts

Relative cost of 7shifts. Great demo and easy of implementing

Switched From

HotSchedules

Reasons for Switching to 7shifts

See above
Showing 5 reviews of 1 135 Read all reviews

7shifts FAQs

Below are some frequently asked questions for 7shifts.

7shifts offers the following pricing plans:

  • Starting from: US$34,99/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.

7shifts has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

7shifts supports the following languages:

English, French, Spanish

7shifts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

7shifts integrates with the following applications:

ADP Workforce Now, Brink POS, CAKE, CAKE POS, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payment Processing, Heartland Payroll, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, NCR Aloha, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint

7shifts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for 7shifts.