Buildium

Buildium

Cloud-based property management software

4.5/5 (1375 reviews)

Buildium Overview

Buildium provides a simple and affordable cloud property management software that enables managers of residential and association properties to take complete control of every aspect of their business, including rent, vacancy, and maintenance cycles. Founded in 2004, the company now supports more than 16,000 customers using Buildium's online property management software to manage over 1 million units in 46 countries around the world.

Pricing

Starting from
US$47,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Buildium Reviews

Overall rating
4.5/5
93% positive reviews
903
Excellent
377
Very good
69
Average
13
Poor
13
Terrible
Katie S.

Property Management Software - works very well for non accounting backgrounds

Used Daily for 2+ years
Reviewed on 2019/09/24
Review Source: Capterra

Automation is HUGE! online payment is HUGE! It's connecting my tenant/client requests with my staff and subsequently my vendors - less mess to sort through!

Pros

I don't have to have a degree in accounting, between features, FAQ's and support, I've always been able to resolve issues. Love that it streamlines my processes into one central place and that I have a good overall place for myself, my assistant, my clients and tenants to look at things. Love online payments and ability to pay out to owners and vendors online as well! Software has fantastic capability to shift easily with the changing needs of business (growth or even if we were to pull back a bit - affordable and seamless transition!)

Cons

The vendor/owner portals are difficult and messy. Also, my vendors can see ALL work orders, not just their own for a property they have access to. They have to go under maintenance just to find work orders (not intuitive). Would be awesome if they could just reply to the emails the system sends and have those replies/files be uploaded as communication on the work order.

Loading pictures is ok but difficult to reorder. Also, would like to be able to load pictures in an area that show things like appliances/etc but not necessarily show on the listing

If I enable "files" to be seen, then people can see ALL things under files - not just those pertinent to the properties they are enabled for.

If I send an email to all owners or all tenants, it does not save under their individual communication logs - I have to go into a specific lease/tenant/owner/etc then go to communications to start an email otherwise it's not in the log.

Would like to have multiple work orders under tasks - sometimes I need a General, a plumber and an electrician to complete the same task, for example.

In the banking area, I'd like the property balances to reflect how much is deposit/property reserves so that I can see I'm where I need to be at a glance. I'd also like to be able to make more than one reserve account per property (i.e. taxes, maintenance)

I'd like ONE application email - not one plus the credit check (maybe the app has a link to the chk

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Erin V.

Jump on the property management software train with Buildium!!

Used Daily for 1+ year
Reviewed on 2019/09/17
Review Source: Capterra

The benefits of utilizing Buildium for home construction companies are too many to list here. From management being able to see the project all at once and not have to look in different sections. Subcontractors being able to log their hours per project tasks for easy invoicing. Owners with the ability to go on and see how the construction is going, choosing selections, and keeping in contact with management. For bookkeepers the easy integration of Xero and Quickbooks online is fantastic. If you haven't tried Buildium and are looking for a superb property management software, sign up for their free trial and take it for a test drive.

Pros

There are several items within Buildium that by far surpassed other property management companies. The ability to upload subcontractor paperwork and have all the information in one place securely online with reminders set up when expirations or missing information is needed. The ability for everyone with accounts set up to communicate, check on tasks, and proposals all in one place for easy referral. One of the easiest implementations and setups for property management software. But the absolute best thing about Buildium for me anyways is that you can list as much information from sales, tasks, proposals, selections, etc. I truly believe that all companies need to keep as much information as possible on file and with Buildium you can put as much information as you need, place tags for easy reporting, and this information is for authorized users to see. To me, you can never have too much information and it makes is so much easier if you have a person leave and the new hire to move it and look at the information to be brought up to date.

Cons

When I first started working with Buildium I wished that there had been a step by step workflow check sheet because at times I had to go and research if I was entering the data correctly. But that was quickly solved while speaking with Buidium's excellent customer support team members.
Finally, I would recommend a Buildium forum where all users can go on and if they have questions can post it to the forum as another user may have had the same problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nancy H.

Gets the Job Done; Would like more Features

Used Daily for 2+ years
Reviewed on 2019/09/10
Review Source: Capterra

Software functions well and is reliable, Customers and Clients tell us they DO NOT like the portal and don't understand reports. I have volunteered to be in a user group to develop reports but have not been contacted yet.

Pros

The software is easy to use and fairly flexible; we do use it in some ways that are not intended to address unique situations. I also like that there is a forum for user requested features where the community can "vote" on improvements.

Cons

Development of new features that are highly requested by the community could be responded to faster. There are also some requests that seem more like fixing a bug than a new feature that are ignored completely. These are things that affect our staff on a daily basis, e.g. emails that are automatically sent to customers and clients that have a link to the message thread in the portal where they can respond directly in thread (which is a good thing)- - EXCEPT the link is so cryptic that the average user does not realize it is a link, so they end up emailing us and we spend countless hours copying and pasting just to try to keep our documentation complete. If the developers would make the link more apparent and/or make email replies automatically update the message thread it would be really great.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Neil G.

Buildium- Review

Used Daily for 2+ years
Reviewed on 2019/08/30
Review Source: Capterra

Buildium allows me to keep track of all my commitments and income in one place. I am much more organised than I was before I began using Buildium. Tax time is a breeze now.

Pros

Buildium allows me to set reminder recurring transactions for 8 rental properties and my Uber driving so I can keep track of everything and never missing paying a bill. Accounting for the expenditure is guaranteed not to be overlooked. The bills are presented for me to edit, if required, so I don’t need to type in all the details each time. The software saves me so much time and helps me be more efficient and effective. Reports for tax purposes are easy, especially when I am dealing with 2 countries with 2 different tax year start and end dates.

Cons

The software is designed for US use, so the banking and payments section is not suitable for Australia and New Zealand as they are different.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Jenna D.

Great for a startup or simple management company

Used Daily for 2+ years
Reviewed on 2019/08/26
Review Source: Capterra

Again this is really simple and great for the amount of money but Id love to see more improvements more often. I enjoy using the program and do find it be most of what I need.

Pros

Love how simple this is to use! I personally didnt have a big bookkeeping/accounting background so setting up, implementing and using this was much easier than other software that is for more of an advanced user. Tenant messaging is great! Love the use of resident website.

Cons

Wish I could do more with the tenant emails, notices. I have to use a third party to get really cool looking emails/notices. You cant even really put in a image which would be helpful. Reports are customizable enough. As we are all different I would love to have more options for the reports not just on what info they show, or filter out but the actual width of columns, etc. I dont like to export to spreadsheet then edit. More ability to communicate with all parties on a work order, right now you can only update by checking tenant or owner. Would love to be able to send messages to vendors separate from tenants/owners. Also hate having to make a task then work order, it should really be just a work order. Then you can create a task for other things.

Response from Buildium

Hi Jenna,

Thanks so much for taking the time to leave us a review! We've noted your feedback on emails, reports, and work order communications, and will be passing them along to the appropriate product teams.

Thanks again for the review!

Best,

The Buildium Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Buildium Pricing

Starting from
US$47,00/month
Pricing options
Free Trial
Subscription
Value for money

Plans start at just $47/month.

Buildium Features

  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Client Portal
  • Contact Database
  • Document Storage
  • Electronic Payments
  • Email Notifications
  • Expense Tracking
  • Lead Management
  • Maintenance Scheduling
  • Reminders
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Task Management
  • Template Management

  • API
  • Contact Management

Additional information for Buildium

Key features of Buildium

  • Charges and Payment Tracking
  • Easy-to-Use Interface
  • Epayments
  • Expert Customer Care
  • Free Marketing Website
  • Full General Ledger Accounting
  • Log and Track Violations
  • Mailings and Forms
  • On-Demand Reporting
  • Online Rental Applications
  • Reliability and Stability
  • Rental Listing Syndication
  • Steamlined Maintenance Requests
  • Tenant Screening
  • Tenant and Lease Tracking
  • Tenant and Rental Owner Portals
  • Text Notifications & Communication Inbox

Benefits

Fill vacancies faster and find better tenants
Collect rent and fees online and on time
Track property and company financials side-by-side
Simplify maintenance and operations
Improve communication with tenants and owners
Grow your portfolio and revenue

GetApp Analysis

Being a property manager involves more than just collecting rent at the end of each month. When they’re doing their jobs correctly, property managers are responsible for advertising vacancies, screening tenants, managing maintenance requests, and reporting to rental owners. Unfortunately, these tasks can become overwhelming when property managers oversee more than just a handful of single family or multi family homes. Buildium has designed a solution to streamline these tasks.

A cloud-based property management platform with time- and money-saving features, Buildium can be used to manage anywhere from 10 to 10,000 rental units. With automated tools for the serious property manager, Buildium enables its users to create custom online rental applications, syndicate rental vacancies, run credit and background checks, collect rent online, and run all the reports that you need for your property owners.

Add a Property

What is Buildium?

Buildium is a property management platform that helps its users grow their businesses. As an all-in-one solution, Buildium’s software includes every feature a property manager could require, including accounting, leasing, and business management tools.

Using Buildium streamlines the way property managers handle things like advertising vacancies, tracking payments, and accepting maintenance requests. These typical property management chores are handled automatically through the cloud-based system, allowing managers to see the big picture and quickly determine which properties are their top performers.

Buildium also offers tools to decrease instances of vacancies or late payments. By giving tenants a way to access their own data and collecting monthly payments electronically, property managers can cut down on the number of unnecessary calls made to their offices.

Track maintenance requests

Buildium Main Features

Creating Marketing Websites

Buildium users can create their own marketing websites using the software’s DIY tools. These marketing websites serve as a property’s home on the web, and they provide managers with a way to list their properties, accept applications, and communicate with tenants and owners.

Customize your marketing website by adding your own logo and images. Within minutes, your website will be live and anyone who is interested can browse your listings directly through your new website. You also have the option to accept online rental applications and provide helpful community-specific resources (such as school information or maps to nearby parks) to potential tenants. Your tenants and rental owners can also log into their Buildium portals straight from the marketing website.

Resident portals included in personalized websites

Lease Tracking

As the number of properties being managed increases, the challenges of tracking things like leases, deposits, and monthly payments go up, as well. With Buildium, managers can track leases and tenants easily. Glancing quickly at the online dashboard, managers are able to see which leases will be expiring in the next 30 to 90 days.

Tracking leases through Buildium is an effective way to reduce vacancy rates. Get reminders before your leases expire and follow up with tenants to find out their plans. If tenants are planning to leave, then you can take steps to maximize cash flow and make sure their properties are in good condition before they walk out the door. You can also track homeowner’s agreements through Buildium.

Track leases

Generating Reports

Buildium is unique in that it enables both property managers and owners to generate their own detailed reports. Managers can run reports to see which tenants have paid and which have balances due. They can also get a bird’s eye view of their properties and compare budgets on a property-by-property basis.

Using the Reports module, you can monitor such things like the status of paper and electronic payments so you can stay on top of outstanding balances on a global scale.

Run reports

Tenant Portals

Buildium’s tools aren’t just for property managers. The platform’s tenant and rental owner portals are designed to give tenants and owners access to their own data. This cuts down on the number of unnecessary calls coming into the manager’s office.

Tenants who access their portals can see previous payments, make online payments electronically, submit and track maintenance requests, and access documents like leases and move in/out reports. Portals are also a place where you can share information like the names of preferred vendors or municipal information with your tenants.

Online payments

Buildium Integrations

Although Buildium does not integrate with QuickBooks, users can export data from Buildium into QuickBooks using Excel as an intermediary.

Users can also integrate their existing websites with their Buildium public websites.

Buildium Pricing

Buildium works on a subscription-pricing model with a 15-day free trial. Standard pricing for Buildium starts at $47 per month, for up to 40 units, with incremental increases for each tier above that. Buildium’s most expensive tier listed is $1,080 per month for up to 5,000 units. Managers with more than 5,000 units can contact Buildium directly for custom prices.

Buildium Bottom Line

  • Syndicate rental listings on the web
  • Evaluate potential tenants with background and credit checks
  • Build a free property marketing website
  • Accept e-payments from tenants
  • Free trials for new users

Buildium FAQs

Below are some frequently asked questions for Buildium.

Q. What type of pricing plans does Buildium offer?

Buildium offers the following pricing plans:

Starting from: US$47,00/month

Pricing model: Subscription

Free Trial: Available

Plans start at just $47/month.

Q. What are the main features of Buildium?

Buildium offers the following features:

  • Charges and Payment Tracking
  • Easy-to-Use Interface
  • Epayments
  • Expert Customer Care
  • Free Marketing Website
  • Full General Ledger Accounting
  • Log and Track Violations
  • Mailings and Forms
  • On-Demand Reporting
  • Online Rental Applications
  • Reliability and Stability
  • Rental Listing Syndication
  • Steamlined Maintenance Requests
  • Tenant Screening
  • Tenant and Lease Tracking
  • Tenant and Rental Owner Portals
  • Text Notifications & Communication Inbox

Q. Who are the typical users of Buildium?

Buildium has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Buildium support?

Buildium supports the following languages:

English

Q. What type of pricing plans does Buildium offer?

Buildium has the following pricing plans:

Subscription

Q. Does Buildium support mobile devices?

Buildium supports the following devices:

Android, iPhone, iPad

Q. What other apps does Buildium integrate with?

Buildium integrates with the following applications:

Adobe Document Cloud

Q. What level of support does Buildium offer?

Buildium offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support