Absorb LMS

Absorb LMS

Cloud-based corporate learning management system (LMS)

4.4/5 (153 reviews)

Absorb LMS Overview

PC Magazine's Editors' Choice for Best LMS & Brandon Hall Gold Medal Winner for Best Advance in Learning Management Technology.

Absorb LMS is a configurable LMS that comes in a standard version, as well as with an optional add-on called the Mercury Module. It is only available under a hosted model. The software is also offered under a unique hosted “one-time activation fee” license model for the extended enterprise, or for clients that use their LMS to sell training to the public or in a B2B model.

Key Differentiators of Absorb LMS:

– Ease of Use (through intuitive design, the application can reduce administration time by 30% - 50%)
– Value (robust feature set, mid-priced)
– Truly mobile (HTML5 responsive interface adjusts for all screen sizes)
– Mercury Module (additional Learner Engagement features such as FAQ, Contests, Quick Polls, News and Twitter Feeds)
– Looks great (high user satisfaction, adoption and retention)
– 98%+ customer loyalty

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 4 others, Germany, Japan, United Kingdom, United States

Supported Languages

English

Absorb LMS Reviews

Overall rating
4.4/5
94% positive reviews
84
Excellent
60
Very good
5
Average
3
Poor
1
Terrible
Gio J.

Great for Small Organizations

Used Daily for 2+ years
Reviewed on 2017/01/07
Review Source: Capterra

I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software.

Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service.

Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.

Pros

1. Ease of use - it's in the cloud.
2. Simplified admin functions
3. Decent reporting tools.
4. Customized landing page.

Cons

1. Responses from Absorb can be slow.
2. Customer service isn't the best.
3. Can suffer from service outages.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Chris M.

The easiest and most attractive LMS I have used in the last ten years!

Used Daily for 6-12 months
Reviewed on 2017/05/02
Review Source: Capterra

We have saved a very significant amount of time and money switching from Cornerstone to Absorb. And we have gained features, ease of use, faster time to market. As a company that puts customer service above all else, Absorb is our learning engine helping us deliver on that promise to our customers. We have grown our eLearning use by 300% since switching to Absorb mainly because it is very easy for our customers and we can get more content to market faster.

Pros

In no particular order, but all equally important:
- Social media and marketing integration is easy to setup and use
- Dashboards and reports are the fastest and easiest I have seen; reporting highly customizable with just a few mouse clicks
- Rapid deployment and migration; thousands of users, tens of thousands of records were migrated off of Cornerstone and fully functional in less than 60 days - a record!
- Customized look and feel matching our corporate site was ready in one week!
- Super easy for end users to get to training quickly
- Saved over 50% in costs from Cornerstone and saving more everyday in reduced administration costs
- Sales and support friendly and quick to help
- Wide range of content support and did not have to rebuild a single training report
- Flexible API offering unmatched integrations
- SSO and Shopping cart easy to implement and works right the first time

AbsorbLMS does one thing only, and does it right - manage my training. It's not bloated with features and functions I don't need. The administration is easy to learn and quite intuitive/flexible. It just works...and works great.

Cons

After six months of use, I have not come across a "least" like for Absorb. I would like to see more customization options for lower layer pages, but I cannot say this is an "issue" as I am still exploring the many possibilities offered by Absorb. For once, I have an LMS that I have not outgrown, I am still playing catch-up!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Justin L.

Absorb: Solid But With Some Shortcomings

Reviewed on 2015/07/21
Review Source: Capterra

(note: this review is based on our experience using Absorb 4).
At ARRIS, Absorb powers ARRIS Academy, our centralized location for all things training serving both internal employees as well as external customers. The platform has performed very well, maintaining consistent up time and performance while serving the diverse needs of our organization. Using the eCommerce integration and curricula, we have successfully launched certification programs so that customers and employees can demonstrate their proficiency in our products and thus demonstrate a marketable skill. We have also utilized the curricula feature to easily mass-enroll our employees in mandatory trainings; based on this success, we are exploring other forms of automated enrollments, particularly for onboarding new employees. Working with Absorb has been a great experience. Overall, the customer service is top notch. The team has worked with us to provide SSO and learner import solutions which not only reduces the overhead in Admin time but it also provides a more seamless user experience.
In my first year at ARRIS, we have rapidly grown in our reliance of Absorb, turning it into a company-wide hub of training needs. As such, we have experienced a lot of 'growing pains' as we discover the limitations of the current version of the platform. In particular, the reporting capabilities leaves a lot to be desired. There's no way to run a report on courses which also includes sub categories. In addition, a report on employees and their training records cannot be produced on a single page; one has to click within each employee to see what she/he has done.
Admin permissions is another area that is lacking. In order for somebody to create courses intended for a specific audience, he/she has to have the ability to affect all courses. It would be ideal to grant only very specific permissions for given category and also prevent he/she from performing specific actions for a given course. These are just a few of things that contribute to a lower score in ease of use as it does make the job of an admin more difficult than it needs to be.
As good as customer service has been, there have been times where there have been lengthy gaps between emails or phone calls and our delayed upgrade to Absorb 5 which brings down the score a bit. We are excited to see what the capabilities are of Absorb 5; we hope for many enhancements that improve the experience for all users.

Rating breakdown

Ease of Use
Customer Support

Craig M.

Absorb LMS - Flexible and User-Friendly

Reviewed on 2015/01/01
Review Source: SoftwareAdvice

Pros

We have been using Absorb LMS for 4+ years. The product is excellent and the Absorb team is very cooperative in working with us to customize the LMS for our unique needs. It has evolved into a collaborative partnership, rather than a typical vendor-client relationship. We have users around the world, and the user-side LMS has proven to be stable and easy to use. The admin-side has a wide range of features, and it is relatively easy for people to learn the basics. We use the LMS to deliver classroom courses, e-learning and bundles. We have established special access roles for instructors which has streamlined operations. Absorb is releasing a major upgrade which we are testing. The upgrade adds great features, and we are eager to migrate to the new version.

Cons

We provide our clients with very specific project tracking and reporting functions that have become part of our competitive advantage. These functions go beyond the capabilities of the Absorb LMS and the needs of typical LMS users. We have had to develop customized modules that import data from the LMS.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Everett A.

Absorb has been an easy to use platform for meeting our eLearning needs for our community.

Used Daily for 1+ year
Reviewed on 2017/08/30
Review Source: Capterra

It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field.

Pros

Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant.

Cons

Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Absorb LMS Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

- A one-time setup fee for a custom branded portal
- A tiered user fee based on usage
- Upgrade learners’ experiences with a yearly subscription to the Mercury Module
- For a one-time fee integrate Absorb with existing HRIS, CRM, and other portals

Contact Absorb for a personalized quote.

Absorb LMS Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Onboarding
  • Employee Portal
  • Real Time Reporting
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

  • Applicant Tracking
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Performance Management
  • Recruiting Management

Additional information for Absorb LMS

Key features of Absorb LMS

  • AICC/SCORM Support
  • Automated Certification Management
  • Automated Custom Reporting
  • Built-In Course Authoring
  • Custom Branded Learner Interface
  • Gamification
  • Gradebook
  • HRIS and CRM Integrations via RESTful API
  • Instructor Led Training Management
  • Responsively Designed Mobile Learning
  • Social Learning Options
  • Supports 20+ Learner Languages
  • eCommerce Ready
  • xAPI Support

Benefits

Absorb LMS is an intuitive, elegant, and agile feature-rich software, making administration simpler and less time-consuming through design and technology. For learners, no matter the device they are using, from desktops to tablets to smartphones, Absorb LMS is optimized for them all in more than 20 languages. This allows learners to do the training they need and want on a schedule that works best for them.

GetApp Analysis

A flexible and powerful learning management system (LMS) designed for businesses in all industries, Absorb LMS provides its users with the technology to create and publish advanced online training courses. Absorb LMS boasts an easy-to-use admin interface, scalable technology, customizable branding and integration options, fully-responsive mobile sites, and configurable systems options.

Absorb LMS is used by more than 500 businesses, including Dole, NYU, Sony, and New Balance. Although the solution was designed to be used by companies of all sizes, most businesses that use Absorb LMS have 200 or more learners. Absorb LMS enables administrators at those companies to easily migrate from existing technology without leaving their old data behind, and it uses automated reporting and analytics tools to track key metrics.

The courses that companies assemble and publish with Absorb LMS may contain quizzes, surveys, and exams, and they can be used by educational units for credits, or points upon completion. The Absorb LMS platform supports both instructor-led sessions, using platforms such as Adobe Connect, and self-paced training through video, documents, exams, surveys, and quizzes. Course creators can upload resources to their courses or embed web content directly from popular sites such as YouTube.

Absorb LMS Dashboard

What is Absorb LMS?

A solution for the assembly and tracking of both internal and external training courses, Absorb LMS is a learning management system designed for small, mid-size, and large businesses. Using cloud-based technology, Absorb LMS gives administrations the ability to automate most of the work that goes along with creating and distributing employee training courses.

In addition to its standard version, Absorb LMS also offers an add-on called Mercury Module under a hosted model. Mercury Model brings elements of the web—like sliding banners directly into its training portal to promote new courses, as well as provide leaderboard content to spur friendly competition among employees, and targeted blogs to engage learners.

Admin Account Navigation

Absorb LMS Main Features

Branded Learner Interface

Absorb LMS has managed to separate itself from competitors by offering clients the ability to create branded courses. In addition to adding various branded elements, such as logos and colors, course administrators have the ability to select their own language options to reflect unique regional dialects.

Absorb LMS’s team can help you to assemble a portal that’s in line with the esthetics of your company’s existing website. A few of the customizable branding items include your corporate logo, course images, colors, and terminology. You also have the option to create different experiences for different learners based on factors such as each learner’s location or the department within the company.

Learner Navigation

Mobile Learning Tools

Absorb LMS’s responsive HTML-5 interface means the platform will work on desktops, laptops, tablets, and smartphones. Learners can complete online courses using whichever devices they have available, which reduces the burden on overworked IT staffers.

As an administrator, there is very little you need to do to ensure your courses are accessible across all connected devices. Just upload your course content and resources into Absorb LMS, and the solution will handle all the heavy lifting behind the scenes. Your courses will automatically adjust based on each learner’s screen size, resulting in an intuitive user experience.

Learner Dashboard

E-commerce Enabled

In some cases, a business may want to sell its courses to students. Absorb LMS simplifies this process, with an e-commerce module that enables companies to mark courses as “for sale,” either individually or as bundles.

You can sell training courses to new or existing learners, or create a shopping cart that is available exclusively to registered learners from outside your organization. Variable pricing allows you to set different prices for members and non-members. Bulk sales are made possible with the use of enrollment keys.

Enrollment Key

Mercury Module

Mercury Module is an add-on engagement component. In most cases, it is used when learners require additional information alongside traditional training courses, such as news stories or polls to increase engagement.

If you’re looking for ways to increase the excitement surrounding your own courses, you can use the Mercury Module to send key messages to your audience. This includes creating your own linkable banners to promote new or upcoming courses, starting a blog that can be added to your learners’ dashboards, and finding out what your learners really think about a range of issues by using quick polls.

Learning Report Matrix

Custom Reporting

Absorb LMS offers customizable reports, which gives administrators the ability to get whatever information they need from their LMS. One of Absorb LMS’s most popular reports is the Learning Matrix, which provides a summary of where all groups or subgroups of learners are at within specific courses, based on which activities they have completed so far.

In addition to tracking learner activity and progress, you can also track things like department progress, learner competencies, course activities, exam and task completions, and ILC sessions and activities. Standardized course evaluations can also help you determine which courses are providing the greatest value for your learners, and certificate reports show all certificates currently saved in the system.

Reports Navigation

Absorb LMS Integrations

New users can integrate Absorb LMS with many of the HRIS, CRM systems, and other portals they already use. This integration is possible thanks to Absorb LMS’s RESTful API.

Absorb LMS Pricing

Absorb LMS offers tiered pricing, which means that companies are able to budget ahead based on their own usage needs. New users can expect to pay a standard one-time setup fee for a custom-branded portal. With the Mercury Module, you can access an upgraded learner experience.

Absorb LMS Bottom Line

  • Intuitive LMS software simplifies online course administration
  • Complete custom branding based on each company’s style guidelines
  • Quick polls help administrators collect opinions from learners
  • E-commerce comes standard in every portal
  • Tiered fees based on actual company usage

Absorb LMS FAQs

Below are some frequently asked questions for Absorb LMS.

Q. What type of pricing plans does Absorb LMS offer?

Absorb LMS offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

- A one-time setup fee for a custom branded portal
- A tiered user fee based on usage
- Upgrade learners’ experiences with a yearly subscription to the Mercury Module
- For a one-time fee integrate Absorb with existing HRIS, CRM, and other portals

Contact Absorb for a personalized quote.

Q. What are the main features of Absorb LMS?

Absorb LMS offers the following features:

  • AICC/SCORM Support
  • Automated Certification Management
  • Automated Custom Reporting
  • Built-In Course Authoring
  • Custom Branded Learner Interface
  • Gamification
  • Gradebook
  • HRIS and CRM Integrations via RESTful API
  • Instructor Led Training Management
  • Responsively Designed Mobile Learning
  • Social Learning Options
  • Supports 20+ Learner Languages
  • eCommerce Ready
  • xAPI Support

Q. Who are the typical users of Absorb LMS?

Absorb LMS has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Absorb LMS support?

Absorb LMS supports the following languages:

English

Q. What type of pricing plans does Absorb LMS offer?

Absorb LMS has the following pricing plans:

Subscription

Q. Does Absorb LMS support mobile devices?

Absorb LMS supports the following devices:

iPad

Q. What other apps does Absorb LMS integrate with?

Absorb LMS integrates with the following applications:

BambooHR, G Suite, Microsoft Azure, Okta, OneLogin, PingFederate, Salesforce Sales Cloud, Twitter, Zoom, iSpring Learn

Q. What level of support does Absorb LMS offer?

Absorb LMS offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials