Dropbox

Dropbox

File syncing, storage & sharing platform

4.5/5 (14906 reviews)

Dropbox Overview

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically.
Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere.
Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).

Pricing

Starting from
€10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Chinese (Simplified), Danish, Dutch, English, French and 10 others, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Dropbox Reviews

Overall rating
4.5/5
91% positive reviews
9216
Excellent
4341
Very good
1107
Average
157
Poor
85
Terrible
Sara S.

Dropbox: Quality for Use!

Used Weekly for 2+ years
Reviewed on 2019/07/17
Review Source: Capterra

Overall, this has been an absolutely fabulous product and software for us to use. We recommend it to campus partners, our students, and our new staff always love having access and training to use this!

Pros

I think that this software was very ahead of its time when it came out. On campus unfortunately some of our students experience difficulty in saving onto university drives in areas such as our student union building, or in our libraries. Having access to a software like this allows them to safely store and save information, and doesn't clog up any home screens or memory on their own personal devices.

The free trials have been excellent for our team to test out this product! I like that there are different plans that you can purchase based on how much you need to save, and there are additional cool features like sharing permissions, audits, and support options. Something that really stood out to me was the fact that you can get phone or chat support. Chat support is SO, SO ideal for our team to use since we are constantly on our computers and always on student phone calls, so being able to utilize chat while we are still able to do work is an incredible feature and a really big win for us! The storage space on the "Standard" plan is an insanely good deal for us and the amount of information we need to store.

The remote wipe has also been an amazing security feature and helps with peace of mind. Knowing that you can use the features for the smart syncs and operate off of the admin dashboards has been really fun for us, we have loved doing group trainings to learn about these things and to also learn about the amount of apps you can connect to and utilize with this!

Cons

I don't have anything that I didn't like! One of the best features that our students and team have discussed is that you can use the thirty day free trial truly for free; you don't need to provide a credit card which is a big plus for us; so many of our students don't want to enter in that kind of personal information and this is just such a fantastic option for them. Something that stands out about this product compared to competitors is that you can get billed yearly or monthly. This is a big plus to us as we can do mass purchases for our teams to store on for one yearly fee so we just have to allocate one purchase card order instead of doing them every month if we had utilized the monthly option.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Peter P.

Dropbox is the perfect solution to store all my files in a safe, secure and available way at all tim

Used Daily for 6-12 months
Reviewed on 2019/07/14
Review Source

Dropbox has become the best solution of the company to store information, regardless of its volume, since this system offers us an unlimited space, we can also share these files with colleagues and members of our team, modify them if necessary and update that data from the browser or any mobile device, which really reduces time and prevents complications such as unexpected transfers to the office
This platform offers a large number of applications that are very functional and interesting, as far as our work environment has been felt, since it has improved the performance and effectiveness of the activities in the company. Another aspect that has been very useful to us, is that we have reduced in large quantity the use of paper, boxes of files and the most important thing is that we have recovered physical space that we had previously occupied. .
 

Pros

This system allows us to store large content files, which are able to synchronize to other computers in which we share important information with our work team, colleagues or users in the network. Its installation was very simple to make, since we only had to download an application and create an account. Dropbox gives us great security since all the files are totally encrypted in keys, the transmission of the data is done through the TLS and SSL protocols, which gives great security to our files. It also offers an application for phones, so we can create a local folder on the device that we choose, which can be synchronized with an online version and thus have all our files available even when offline.
Through the Dropbox Business function we simplify the management of teams by being able to monitor all of our company's team. Another aspect that we liked very much is that this system is integrated into Site W, which allows us to create a website, store documents , images, videos, etc., we can also share files.

Cons

I really think that Dropbox is a platform that is perfectly structured in all its aspects, whose properties are very functional, for all this it is the indispensable tool that every professional, entrepreneur or user in general.
 

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Samuel T.

Dropbox is a good cloud storage platform… Dropbox Business makes it Better

Used Daily for 2+ years
Reviewed on 2019/05/17
Review Source: Capterra

For a Graphic Designer, Dropbox has been the most useful tools for me to deliver project to my clients for the past 6 years. It is easy to navigate and sharing of files to a third party is simple and convenient using the Share Link feature. Dropbox has helped a lot in my business and backups; Dropbox Business expands my experience with more storage and other features. The mobile apps makes it even easier to use, I can easily view, edit and share my files anywhere I am, without waiting to use the PC. Throughout the years of using Dropbox, I have no trouble with my files; they are safely stored on the cloud.

Pros

Dropbox is recommended it for anyone looking for ease to use online storage. There is clean user interface, easy to learn for new users. Dropbox made it possible to share files to a third party, manage file’s permissions, and allow users to protect their files with password, this helps user’s file locked to unauthorized access.

My favourite will be the Add to my Dropbox feature. With this, I don’t have to download files shared to me; I can just transfer them to my Dropbox account with a single click, no matter the size.

Dropbox have a perfect synchronizing feature called Smart Sync that allows users to use a single account on multiple devices easily. Dropbox created a convenient environment for their users, with mobile app for both Android and iOS users and also a PC app, which are more convenient to use. The PC App create a folder on the PC which all already files on the Dropbox account automatically sync to the PC which makes downloading unnecessary, also the folder is a perfect way to upload to Dropbox with easy Copy and Paste, other benefit of using Dropbox App is the ability to pause uploading of files.

Dropbox offers a free Basic account with 2G available storage for each sign ups, which is a small storage for professional users. Over the years, I had to upgrade my basic account to PLUS account which offer additional storage space of 3TB and some other features. Dropbox offer 30 days Free Trial on Business Account which is good to test the plan.

Cons

Dropbox offers are clean with a stress-free platform that I can hardly think of a disadvantage, but I will say the first major problem I have with Dropbox, which is inability to pause uploading of files on the webpage. Before the apps are available, uploading of files can be frustrating; any interruption to the internet connection to the PC will make the uploading to starting all over, which is why I recommend using the apps.

The Free Basic Account is limited to 2GB which is small amount of space and users need to upgrade the Plus Account. And for some reason, Monthly payment options are more expensive than Yearly payment options, which is ridiculous.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Ahead of it's time when it came out, and now... not so much

Used Daily for 2+ years
Reviewed on 2019/05/04
Review Source: Capterra

Pros

For obvious reasons, this is the most well-known cloud storage platform available. It pioneered the category and has been incredibly useful and valuable to many personal users, small businesses and more. Selective Sync is a great feature (when it works properly) which allows users to select only certain files to sync to their device from a large folder, rather than the root folders themselves. Team collaboration and the desktop app for Windows and OSX are serviceable, for the most part.

Cons

I get headaches when I create the endless laundry list of ways that Dropbox has fallen to the wayside compared to newer offerings like Box and Google Drive. Specifically for medium-sized businesses, I would absolutely NEVER recommend using Dropbox for teams with storage bases larger than ~500GB. Selective Sync rarely works properly, and by default, LAN Sync is enabled in the desktop app. You might think, that sounds great! LAN connection has to be faster than regular internet syncing, right? Absolutely not the case if you have more than 4 computers in a general range of one another and an internet speed of >30mpbs (standard in most businesses nowadays).

Not just in my business, but in many friends/clients/colleague's cases, the same problem plagues us all: the "online-only" and active sync is absolute garbage, and is almost false advertising. Being the de facto IT person in our business, I can't count on two hands how many times the entire DB feed clogs sync, to sometimes ~30K+ files in a pending queue, which never resolves itself, even over the weekend. Atrociously slow download and upload speeds plague the platform, even on good internet connection speed environments, since Dropbox throttles upload and download speeds by default. Why on earth would you do that by default?

In short, don't walk, RUN away from using this program as fast as you can if you're a small-medium business looking for cloud storage. Use literally any alternative - Google Drive, Box, ANYTHING.

Rating breakdown

Ease of Use

Likelihood to recommend

3.0/10
Behzod A.

One of the most trusted names in online cloud storage

Used Daily for 2+ years
Reviewed on 2019/02/12
Review Source: Capterra

Overall I prefer using DB over other cloud storage providers. Because Dropbox is widely accepted service among businesses and academia. This makes it easier when you are working with different teams on a project.

Pros

I've been using Dropbox Business (DB) for about 5 years now and highly recommend it for anyone looking cloud service for storage, synchronization between different devices, and general file backup. Here are the pros of the service:

1) Extended File Version History: DB keeps historical versions of files and allows you to see or download different versions of your file for the last 120 days. If something goes wrong you can always download last successful version. This is one of my mostly used features; previously I manually saved each version of my files to restore if something goes wrong.

2) MS Office Integration: You can edit MS Office files even if you don't have Office software installed in your machine. You can use your browser to edit documents an changes will be automatically saved.

3) DB allows password protect and expirable shared links. Which is great if you're sharing sensitive documents.

4) DB comes with 3Tb worth of storage.

5) Learning curve and user interface: DB is super easy to learn, it satisfies needs of both technology newbies as well as technologically inclined people

6) A lot of third party applications work with your documents saved in Dropbox. If you open DB on internet browser and right click on file, DB will immediately offer different software options to OPEN/EDIT your files. Eg: PDF, photo editors, music/video players, etc.

7) Speed of synchronization is super fast, even if you're dealing with large Gb files.

Cons

So far I didn't have any issues with Dropbox. Developer keeps adding new and useful features, so nothing to complain about it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Dropbox Pricing

Starting from
€10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Chat
  • Collaboration Tools
  • Commenting
  • Customizable Branding
  • Document Management
  • Document Storage
  • Permission Management
  • SSL Security
  • Third Party Integration

  • Access Control
  • Automatic Notifications
  • Collaborative Workspace
  • Communication Management
  • Drag & Drop Interface
  • File Management
  • Projections
  • Search Functionality

Additional information for Dropbox

Key features of Dropbox

  • 256-bit AES encryption security
  • API
  • Accounting integration
  • Activity audit
  • Activity dashboard
  • Admin dashboard
  • Any device accessibility
  • Anytime, anywhere access
  • Application integration
  • Audit sharing activity
  • Auditing
  • Authentication & security
  • Automatic organization & back-up
  • Automatic updates
  • Branding management
  • CRM integration
  • Centralized billing
  • Chat
  • Commenting
  • Connected accounts management
  • Customized layouts
  • Data migration
  • Data protection
  • Device approvals
  • Document management
  • Document storage
  • Dropbox Showcase
  • Dropbox badge
  • Email integration
  • Enterprise mobility management
  • External sharing
  • File & version recovery
  • File event tracking
  • File requests
  • File sharing
  • File storage
  • File synchronization
  • File transfer
  • Full text search
  • Group management
  • HIPAA compliance
  • Help desk integration
  • History tracking
  • Invite enforcement
  • Link-sharing via email, chat or text message
  • Manually set bandwidths
  • Network control
  • Offline access
  • Online back-up & file recovery
  • Organization-wide collaboration
  • Password management
  • Permission management
  • Plus button
  • Preview & download
  • Progress tracking
  • Remote wipe
  • SSL security
  • Secure data storage
  • Secure login
  • Single sign on
  • Smart sync
  • Team activity tracking
  • Team folder manager
  • Third party integration
  • Two-step verification
  • User lists
  • Version history
  • Visual previews

Benefits

  • Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

  • When editing a shared file, everyone gets the update automatically.

  • Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

  • Share files and photos - even with someone without a Dropbox account.

  • Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).

  • Dropbox FAQs

    Below are some frequently asked questions for Dropbox.

    Q. What type of pricing plans does Dropbox offer?

    Dropbox offers the following pricing plans:

    Starting from: €10,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Dropbox for individuals:
    Basic: Free for up to 2GB of space
    Plus: €9.99/month
    Professional €19.99/month for

    Dropbox Business:
    Standard: €12/user/month
    Advanced: €18/user/month
    Enterprise: Contract Dropbox for pricing.

    Q. What are the main features of Dropbox?

    Dropbox offers the following features:

    • 256-bit AES encryption security
    • API
    • Accounting integration
    • Activity audit
    • Activity dashboard
    • Admin dashboard
    • Any device accessibility
    • Anytime, anywhere access
    • Application integration
    • Audit sharing activity
    • Auditing
    • Authentication & security
    • Automatic organization & back-up
    • Automatic updates
    • Branding management
    • CRM integration
    • Centralized billing
    • Chat
    • Commenting
    • Connected accounts management
    • Customized layouts
    • Data migration
    • Data protection
    • Device approvals
    • Document management
    • Document storage
    • Dropbox Showcase
    • Dropbox badge
    • Email integration
    • Enterprise mobility management
    • External sharing
    • File & version recovery
    • File event tracking
    • File requests
    • File sharing
    • File storage
    • File synchronization
    • File transfer
    • Full text search
    • Group management
    • HIPAA compliance
    • Help desk integration
    • History tracking
    • Invite enforcement
    • Link-sharing via email, chat or text message
    • Manually set bandwidths
    • Network control
    • Offline access
    • Online back-up & file recovery
    • Organization-wide collaboration
    • Password management
    • Permission management
    • Plus button
    • Preview & download
    • Progress tracking
    • Remote wipe
    • SSL security
    • Secure data storage
    • Secure login
    • Single sign on
    • Smart sync
    • Team activity tracking
    • Team folder manager
    • Third party integration
    • Two-step verification
    • User lists
    • Version history
    • Visual previews

    Q. Who are the typical users of Dropbox?

    Dropbox has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Dropbox support?

    Dropbox supports the following languages:

    Chinese (Simplified), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

    Q. What type of pricing plans does Dropbox offer?

    Dropbox has the following pricing plans:

    Free, Subscription

    Q. Does Dropbox support mobile devices?

    Dropbox supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Dropbox integrate with?

    Dropbox integrates with the following applications:

    Azendoo, Jimdo, JotForm, Pipedrive, RationalPlan, Receipt Bank, Sellsy, Teamwork Projects, Workfront, amoCRM

    Q. What level of support does Dropbox offer?

    Dropbox offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials