Dropbox

Dropbox

File syncing, storage & sharing platform

4.5/5 (15063 reviews)

Dropbox Overview

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically.
Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere.
Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).

Pricing

Starting from
€10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

Chinese (Simplified), Danish, Dutch, English, French and 10 others, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Dropbox Reviews

Overall rating
4.5/5
91% positive reviews
9322
Excellent
4382
Very good
1116
Average
157
Poor
86
Terrible
David Y.

The Perfect Solution for File Storage

Used Daily for 1+ year
Reviewed on 2019/09/05
Review Source: Capterra

My overall experience with Dropbox Business has been great. It has made our organization for productive and we've spent less time searching for files and folders (Dropbox's search functionality is very helpful). I can also print files directly from my iPhone using my printer's app, which can easily be synched with my Dropbox account. Since our computers and laptops are in separate rooms, this functionality is perfect for printing Dropbox files when not physically in front of the computer. Also, with the Dropbox app, I can easily find, attach, and send any file in my account via email. It's perfect for business individuals who are on the go. Prior to using Dropbox, almost everyone kept files on their laptops. This really wasn't effective and involved a lot of email messaging and overlap of files. Dropbox solved this problem quite nicely for us. I cannot recommend it more highly.

Pros

Dropbox really is the perfect solution for file storage. What separates Dropbox's individual subscription (Basic) from its business subscription is the ability assign multiple users with unique email addresses. The Standard and Advanced options both come with 3 user licenses. This is not to say that only 3 users can access your files. Sharing occurs at the admin level, and admins can share files with other Dropbox users (including Basic and Plus users). This is one of the great benefits of using Dropbox.

My favorite feature, however, is Dropbox's simplicity. It is super easy to create top-level directories and then add sub-directories (and sub-sub-directories, etc). For example, our top-level folders are Contracts, Art Files, Manuscripts, Schedules. Within our Manuscripts folder are sub-folders (e.g., Anthologies, Fiction, Nonfiction). You can customize or create as many file folders as needed, but hopefully this gives you some example of the options available to you. It's also very easy to rename, delete, and move files. Another great feature is that deleted files can still be accessed for 30 days. Always good in case a file is unintentionally deleted.
Admins can also synch Dropbox to their laptops for easy file search and navigation.

Cons

There is really nothing I do not like about using DropBox Business. The storage size of 3 TB far exceeds what we currently need, but this is not a bad thing. The pricing is competitive. The home page of your account will display Recent files, which is great if you are working on the same file over a period of days or weeks. I simply cannot think of a single negative about this storage solution.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Verified Reviewer

good product but needs improvement

Used Daily for 2+ years
Reviewed on 2019/08/29
Review Source: Capterra

Still better than not having a shared server at all. Has a large amount of space offered so we don't have to worry about losing files. Licenses and teams are also easy to manage.

Pros

The ability to access files anytime, anywhere, especially from a mobile device. Intuitive and always evolving to be better. It's also widely known so most people don't need much training on it.

Cons

Lack of customer support - they just refer you to guides and FAQs. We also received no help in our initial setup and after having the software for a while, there are countless things we could have done better to share and organize our folders.
Glitchy sometimes - on multiple occasions I had to completely uninstall and reinstall the desktop app to make it work
Files are not collaborative enough. At this point, you'd imagine Dropbox would work like google sheets where you and someone else can edit the same document at the same time. But instead, you have to deal with conflicted duplicate files.
Billing could be explained better. We have multiple entities in our business and need to split our bill regularly but dropbox doesn't make it easy to code specific users or licenses to specific entities under the overarching business account

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Edward S.

Dropbox Business Review.

Used Daily for 6-12 months
Reviewed on 2019/08/26
Review Source: Capterra

Our company has solved the great problem of not being able to save amounts of information, files or transactions, because we did not have a safe place to store these important documents, that is why we lost a lot of information, important documents, valuable transactions for us, also that we had that change the computers monthly, because they were saturated and we could not recover them, thanks to this software, all these problems were solved, now these documents are not lost, they are automatically saved in the cloud and With just a few clicks, we have access to all of them , which facilitates our work and allows us to finish jobs in our homes that were incomplete or that need more time to do them, we could send them to the cloud, download them to our home, terminals and recharge, exponentially increasing the productivity of the company.

Pros

Dropbox is very easy to use, just take a few minutes to register and once this is done, you can save any amount of information you want in the cloud, important documents, photos, files, transactions, empty your computer or mobile phone to not slow them down. or saturate them with information, and you will not lose any file due to damage or theft of your computer, since synchronizing it with your device or computer will automatically save any file, making it one of the safest methods to save files in the world. It should be noted that you can share any document or information with anyone who uses the program, without having full access, only what you want.

Cons

The drawback is the limited space available for the cloud, since it can save a large number of files, but there comes a time when it reaches this limit and you must pay a special fee to add more memory to the cloud, which I consider very high for the common user or the company that is thinking of acquiring this software, in addition to the folders can not be customized, so you can not specify well to be each, I hope that in future updates you can correct these small details, but In general It is excellent software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jonathan H.

Dropbox Keeps Our Documents Safe, Secure, and Easy to Access

Used Daily for 2+ years
Reviewed on 2019/08/15
Review Source: Capterra

We use Dropbox Business in our office to keep our records in one place for our team. It's especially helpful because we have certain files that are shared across the entire company, and then we also have certain files only used for my own team. It's very easy to create a file, upload a document, and share it with other people. It's also far more secure than other platforms in terms of keeping log of confidential information.

Pros

I love that it is easy to create a folder and have it shared with many people at one time. It's also great to have this set up on my computer in my own Quick Access files, so I can just drag and drop documents from my saved documents and downloads into a Dropbox file. My company has always used dropbox, and having the business account gives us enough space so we can keep all our records in one secure place.

Cons

It's not quite as complex and doesn't quite offer the features of Google Drive or other cloud storage platforms, but it is simple and it does the job. It is also very easily cluttered when you have too many people sharing things across platforms.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Sara S.

Dropbox: Quality for Use!

Used Weekly for 2+ years
Reviewed on 2019/07/17
Review Source: Capterra

Overall, this has been an absolutely fabulous product and software for us to use. We recommend it to campus partners, our students, and our new staff always love having access and training to use this!

Pros

I think that this software was very ahead of its time when it came out. On campus unfortunately some of our students experience difficulty in saving onto university drives in areas such as our student union building, or in our libraries. Having access to a software like this allows them to safely store and save information, and doesn't clog up any home screens or memory on their own personal devices.

The free trials have been excellent for our team to test out this product! I like that there are different plans that you can purchase based on how much you need to save, and there are additional cool features like sharing permissions, audits, and support options. Something that really stood out to me was the fact that you can get phone or chat support. Chat support is SO, SO ideal for our team to use since we are constantly on our computers and always on student phone calls, so being able to utilize chat while we are still able to do work is an incredible feature and a really big win for us! The storage space on the "Standard" plan is an insanely good deal for us and the amount of information we need to store.

The remote wipe has also been an amazing security feature and helps with peace of mind. Knowing that you can use the features for the smart syncs and operate off of the admin dashboards has been really fun for us, we have loved doing group trainings to learn about these things and to also learn about the amount of apps you can connect to and utilize with this!

Cons

I don't have anything that I didn't like! One of the best features that our students and team have discussed is that you can use the thirty day free trial truly for free; you don't need to provide a credit card which is a big plus for us; so many of our students don't want to enter in that kind of personal information and this is just such a fantastic option for them. Something that stands out about this product compared to competitors is that you can get billed yearly or monthly. This is a big plus to us as we can do mass purchases for our teams to store on for one yearly fee so we just have to allocate one purchase card order instead of doing them every month if we had utilized the monthly option.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Dropbox Pricing

Starting from
€10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Chat
  • Collaboration Tools
  • Commenting
  • Customizable Branding
  • Document Management
  • Document Storage
  • Permission Management
  • SSL Security
  • Third Party Integration

  • Access Control
  • Automatic Notifications
  • Collaborative Workspace
  • Communication Management
  • Drag & Drop Interface
  • File Management
  • Projections
  • Search Functionality

Additional information for Dropbox

Key features of Dropbox

  • 256-bit AES encryption security
  • API
  • Accounting integration
  • Activity audit
  • Activity dashboard
  • Admin dashboard
  • Any device accessibility
  • Anytime, anywhere access
  • Application integration
  • Audit sharing activity
  • Auditing
  • Authentication & security
  • Automatic organization & back-up
  • Automatic updates
  • Branding management
  • CRM integration
  • Centralized billing
  • Chat
  • Commenting
  • Connected accounts management
  • Customized layouts
  • Data migration
  • Data protection
  • Device approvals
  • Document management
  • Document storage
  • Dropbox Showcase
  • Dropbox badge
  • Email integration
  • Enterprise mobility management
  • External sharing
  • File & version recovery
  • File event tracking
  • File requests
  • File sharing
  • File storage
  • File synchronization
  • File transfer
  • Full text search
  • Group management
  • HIPAA compliance
  • Help desk integration
  • History tracking
  • Invite enforcement
  • Link-sharing via email, chat or text message
  • Manually set bandwidths
  • Network control
  • Offline access
  • Online back-up & file recovery
  • Organization-wide collaboration
  • Password management
  • Permission management
  • Plus button
  • Preview & download
  • Progress tracking
  • Remote wipe
  • SSL security
  • Secure data storage
  • Secure login
  • Single sign on
  • Smart sync
  • Team activity tracking
  • Team folder manager
  • Third party integration
  • Two-step verification
  • User lists
  • Version history
  • Visual previews

Benefits

  • Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

  • When editing a shared file, everyone gets the update automatically.

  • Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

  • Share files and photos - even with someone without a Dropbox account.

  • Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).

  • Dropbox FAQs

    Below are some frequently asked questions for Dropbox.

    Q. What type of pricing plans does Dropbox offer?

    Dropbox offers the following pricing plans:

    Starting from: €10,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Dropbox for individuals:
    Basic: Free for up to 2GB of space
    Plus: €9.99/month
    Professional €19.99/month for

    Dropbox Business:
    Standard: €12/user/month
    Advanced: €18/user/month
    Enterprise: Contract Dropbox for pricing.

    Q. What are the main features of Dropbox?

    Dropbox offers the following features:

    • 256-bit AES encryption security
    • API
    • Accounting integration
    • Activity audit
    • Activity dashboard
    • Admin dashboard
    • Any device accessibility
    • Anytime, anywhere access
    • Application integration
    • Audit sharing activity
    • Auditing
    • Authentication & security
    • Automatic organization & back-up
    • Automatic updates
    • Branding management
    • CRM integration
    • Centralized billing
    • Chat
    • Commenting
    • Connected accounts management
    • Customized layouts
    • Data migration
    • Data protection
    • Device approvals
    • Document management
    • Document storage
    • Dropbox Showcase
    • Dropbox badge
    • Email integration
    • Enterprise mobility management
    • External sharing
    • File & version recovery
    • File event tracking
    • File requests
    • File sharing
    • File storage
    • File synchronization
    • File transfer
    • Full text search
    • Group management
    • HIPAA compliance
    • Help desk integration
    • History tracking
    • Invite enforcement
    • Link-sharing via email, chat or text message
    • Manually set bandwidths
    • Network control
    • Offline access
    • Online back-up & file recovery
    • Organization-wide collaboration
    • Password management
    • Permission management
    • Plus button
    • Preview & download
    • Progress tracking
    • Remote wipe
    • SSL security
    • Secure data storage
    • Secure login
    • Single sign on
    • Smart sync
    • Team activity tracking
    • Team folder manager
    • Third party integration
    • Two-step verification
    • User lists
    • Version history
    • Visual previews

    Q. Who are the typical users of Dropbox?

    Dropbox has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Dropbox support?

    Dropbox supports the following languages:

    Chinese (Simplified), Danish, Dutch, English, French, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

    Q. What type of pricing plans does Dropbox offer?

    Dropbox has the following pricing plans:

    Free, Subscription

    Q. Does Dropbox support mobile devices?

    Dropbox supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Dropbox integrate with?

    Dropbox integrates with the following applications:

    Azendoo, Jimdo, JotForm, Pipedrive, RationalPlan, Receipt Bank, Sellsy, Teamwork Projects, Workfront, amoCRM

    Q. What level of support does Dropbox offer?

    Dropbox offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials