About Hubstaff

Easy time tracking software with features like screenshots, activity monitoring, automatic payroll, advanced reports, real time tracking and GPS. Both online and offline tracking capabilities. Also available for Apple, Windows, Linux and iOS. Integrates with 30+ popular tools, like Trello, Asana, Slack and PayPal.

Hubstaff is ideal for remote and field service teams, SMBs and consultants/freelancers. It is trusted and used by over 40,000 remote teams. No matter how many projects or different teams you have, they can all be under the same account, in separate projects. Also, different employees can have different settings and permissions.


Key benefits of Hubstaff

  • Time tracking with screenshots (real time also available)

  • Online and offline tracking

  • Automated payroll

  • Apple, Windows, iOS, Linux and online availability

  • Over 30 integrations with tools like Asana, Trello, Slack, PayPal and more

  • Manage multiple teams and projects under the same account

  • GPS for location tracking

  • Images

    Hubstaff Software - Dashboard view
    Hubstaff Software - Daily timesheets view
    Hubstaff Software - Time & activity report
    Hubstaff Software - Mobile app for tracking employees
    Hubstaff Software - Invoices view
    Hubstaff Software - Weekly limit reports
    Hubstaff Software - Job site reports
    Hubstaff Software - Attendance reports
    Hubstaff Software - Location tracking view
    Hubstaff Software - Desktop timer
    Hubstaff Software - Geofencing feature in device
    Hubstaff Software - Dashboard and timer view in device
    View 14 more
    Hubstaff video
    Hubstaff video
    Hubstaff Software - Dashboard view
    Hubstaff Software - Daily timesheets view
    Hubstaff Software - Time & activity report
    Hubstaff Software - Mobile app for tracking employees
    Hubstaff Software - Invoices view
    Hubstaff Software - Weekly limit reports
    Hubstaff Software - Job site reports
    Hubstaff Software - Attendance reports
    Hubstaff Software - Location tracking view
    Hubstaff Software - Desktop timer
    Hubstaff Software - Geofencing feature in device
    Hubstaff Software - Dashboard and timer view in device

    Not sure about Hubstaff? Compare with a popular alternative

    Hubstaff

    4,6 (1 458)
    VS.
    Highly reviewed

    Starting Price

    US$7,00
    month
    US$250,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    109
    147

    Integrations

    34
    64

    Ease of Use

    4,4 (1 458)
    4,6 (2 737)

    Value for Money

    4,5 (1 458)
    4,5 (2 737)

    Customer Service

    4,5 (1 458)
    4,5 (2 737)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    BambooHR

    4,6
    #1 Alternative to Hubstaff
    BambooHR brings all your employee, payroll, time, and benefit information together in one place, giving you the data...

    Paymo

    4,7
    #2 Alternative to Hubstaff
    Work and project management software for small & medium businesses and teams. Paymo offers time tracking, task...

    ProHance

    4,7
    #3 Alternative to Hubstaff
    ProHance is a cloud-based operations management software designed to help businesses view and monitor operations in...

    PomoDone App

    4,4
    #4 Alternative to Hubstaff
    PomoDoneApp is a workflow management tool built on the Pomodoro Technique, which helps businesses manage tasks, track...

    Reviews

    Overall rating

    4,6 /5
    (1 458)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have Hubstaff?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 1 458
    Dysiree
    Dysiree
    Overall rating
    • Industry: Real Estate
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Hubstaff over other timetrackers

    Reviewed on 2019/06/01

    It was a good experience however we just moved to a different time tracker as we need to integrate...

    It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

    Pros

    Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up.
    With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

    Cons

    One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​.

    Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up.

    The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails.

    Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

    Arman
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Delivers on the promise

    Reviewed on 2020/02/02

    When I started working as a freelancer I tested most of the most famous time tracking software...

    When I started working as a freelancer I tested most of the most famous time tracking software services out there. I always ended up coming back to Hubstaff! The free plan was perfect for starting out, and now it also works perfectly for our small team. And we hope the same will happen once the company grows bigger.

    Pros

    The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.

    Cons

    I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.

    Alternatives Considered

    Toggl Track

    Reasons for Choosing Hubstaff

    Hubstaff has more features and better fit for our purposes.

    Switched From

    Toggl Track

    Reasons for Switching to Hubstaff

    Hubstaff has more features and better fit for our purposes.
    Kanaka Kishore
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst Service

    Reviewed on 2024/01/16

    Pros

    None, nothing

    Cons

    Customer service or this Hubstaff is just greedy and always insists on getting paid plan.

    Response from Hubstaff

    Hi Kanaka! I'm sorry to hear that you didn't have a pleasant experience with our customer support. This is certainly not the experience we want you to have.

    Could you send us an email at [email protected] so we can look into this for you?

    Thanks and we'll be keeping an eye out for your ticket. Cheers!

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Hubstaff's great UI

    Reviewed on 2023/11/04

    Pros

    It's user interface is seamless and it's a great tool for time tracking; ideal for a remote team that is spread across timezones like ours

    Cons

    Customer service responses can be a little slow

    Dejan
    Dejan
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Productivity booster

    Reviewed on 2019/07/29

    It is a great product if you spent some time explaining the advantages to your colleagues....

    It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.

    Pros

    easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools

    Cons

    some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.

    Response from Hubstaff

    Hi Dejan,
    Thanks for your feedback!

    We absolutely agree that it is important to have a conversation with your team in regards to the software and its capabilities to ensure they are on the same page and do not feel that it invades their privacy.
    We understand that this type of conversation can be difficult and time consuming so we put a guide together to help with the transition https://support.hubstaff.com/transition-your-business-to-hubstaff/

    If you have any questions feel free to reach out to our support team and we will be happy to help.

    Thanks again!
    Sarah

    Showing 5 reviews of 1 458 Read all reviews

    Hubstaff FAQs

    Below are some frequently asked questions for Hubstaff.

    Hubstaff offers the following pricing plans:

    • Starting from: US$7,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pricing starts at $7/month for 1 user on the simple plan. Bigger packages are available for bigger teams. Premium plans include additional features to the simple plans, like integrations, automatic payroll, app, online timesheets, url tracking and more. Premium plans start at $10/month for 1 user.

    Hubstaff has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Hubstaff supports the following languages:

    English

    Hubstaff supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hubstaff integrates with the following applications:

    ActiveCollab, Asana, Basecamp, Breeze ChMS, ClickUp, FreshBooks, Freshdesk, GitHub, GitLab, Gusto, Hubstaff Tasks, Humanity, Insightly, Jira, Kantata, LiquidPlanner, PayPal, Paymo, Payoneer, Pivotal Tracker, Podio, Producteev, QuickBooks, Redbooth, Redmine, Salesforce Sales Cloud, Slack, Teamwork.com, Trello, Unfuddle STACK, Wrike, Zapier, Zendesk Suite, Zoho Projects

    Hubstaff offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Hubstaff.