Hubstaff

Time tracking with screenshots, for remote teams

4,6 /5 (1103 reviews) Write a Review!

Hubstaff Overview

What is Hubstaff?

Easy time tracking software with features like screenshots, activity monitoring, automatic payroll, advanced reports, real time tracking and GPS. Both online and offline tracking capabilities. Also available for Apple, Windows, Linux and iOS. Integrates with 30+ popular tools, like Trello, Asana, Podio and PayPal.

Hubstaff is ideal for remote and field service teams, SMBs and consultants/freelancers. It is trusted and used by over 34,000 remote teams. No matter how many projects or different teams you have, they can all be under the same account, in separate projects. Also, different employees can have different settings and permissions.

Hubstaff Overview

Pricing

Starting from
US$5,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing starts at $5/month for 1 user on the simple plan. Bigger packages are available for bigger teams.

The next package starts at $15/month for 3 users.

Premium plans include additional features to the simple plans, like integrations, automatic payroll, app and url tracking and more.

Premium plans start at $10/month for 1 user.

Annual plans will give users 2 months for free.


Hubstaff Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Mobile app for tracking employees
Dashboard view
Daily timesheets view
Time & activity report
Invoices view
Weekly limit reports
Job site reports
Attendance reports
Location tracking view
Desktop timer
Hubstaff video Hubstaff video Hubstaff screenshot: Mobile app for tracking employees Hubstaff screenshot: Dashboard view Hubstaff screenshot: Daily timesheets view Hubstaff screenshot: Time & activity report Hubstaff screenshot: Invoices view Hubstaff screenshot: Weekly limit reports Hubstaff screenshot: Job site reports Hubstaff screenshot: Attendance reports Hubstaff screenshot: Location tracking view Hubstaff screenshot: Desktop timer

Hubstaff Reviews

Hubstaff Reviews

Overall rating
4,6
/
5
Excellent
730

Very good
308

Average
55

Poor
6

Terrible
4

Value for Money
4,5
Features
4,4
Ease of Use
4,4
Customer Support
4,5
94% recommended this app
Ewan M.

The best solution for integrated task management and thorough time tracking and reporting.

Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.


Dejan L.

Productivity booster

It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.


Verified Reviewer

Great for time management of entry-level employees

Overall experience is positive. I like that they offer a limited free version to get in and test things out before committing. The screenshots help to keep entry level employees on task and efficient, and the billing reporting features work well for independent contractors or agencies alike.


Diane S.

Constantly Rated As Poor Productivity Even When Working Hard

My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.


Tia G.

Best Time Tracking and Invoicing Software

Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.


Ewan M.
Industry: Entertainment
Company size: 2-10 Employees

The best solution for integrated task management and thorough time tracking and reporting.

Used Daily for 1-5 months
Reviewed on 2020/07/20
Review Source: Capterra

Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Pros

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers.
- Nice user interface
- Good reporting functions
- Thorough tracking options
- Client/project budgets
- Very good Customer Support

Cons

- I discovered some bugs during usage (which the developers have ironed out)
- Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Dejan L.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Productivity booster

Used Daily for 1+ year
Reviewed on 2019/07/29
Review Source: Capterra

It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.

Pros

easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools

Cons

some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.

Response from Hubstaff

Hi Dejan,
Thanks for your feedback!

We absolutely agree that it is important to have a conversation with your team in regards to the software and its capabilities to ensure they are on the same page and do not feel that it invades their privacy.
We understand that this type of conversation can be difficult and time consuming so we put a guide together to help with the transition https://support.hubstaff.com/transition-your-business-to-hubstaff/

If you have any questions feel free to reach out to our support team and we will be happy to help.

Thanks again!
Sarah

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 2-10 Employees

Great for time management of entry-level employees

Used Monthly for 6-12 months
Reviewed on 2020/09/14
Review Source: Capterra

Overall experience is positive. I like that they offer a limited free version to get in and test things out before committing. The screenshots help to keep entry level employees on task and efficient, and the billing reporting features work well for independent contractors or agencies alike.

Pros

For most of our salaried positions we don't need to track time as closely. However, with some of our entry level employees we wanted to make sure they were staying on track and have a way to export their time entries to our payroll software Gusto. This accomplishes all of that. This takes screenshots randomly every 10-30 mins to keep our reps accountable.

I've also used this as an independent contractor and it's good for proactively showing transparency and generating reports to bill clients as well. You can setup projects and assign tasks to manage projects in addition to the billing/reporting functions.

Good for independent contractors and small teams.

Cons

They do offer a limited free version that I used as an independent contractor, but it is buried and not advertised well. I realize it's in Hubstaff's interest to get people on the recurring monthly plan (which I did once we grew), but I feel like they could position it better like Mailchimp does, and talk about how the software "can scale as your company does". The software does in fact do that, but they don't do a good job of presenting that.

Another potential con. We give more trust and autonomy to our salaried employees and this might rub them the wrong way if we tried to make them use it.

I also wish they'd improve the interface on the native mac app. It looks like Microsoft Lync circa 2005. Functionally, it works, but the interface is dated to be sure.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Diane S.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Constantly Rated As Poor Productivity Even When Working Hard

Used Daily for 1-5 months
Reviewed on 2019/02/05
Review Source: Capterra

My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.

Pros

I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Cons

However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Response from Hubstaff

Hey Diane,

Sorry you aren't having a good experience. Let me explain how Hubstaff tracks activity, and if you still think you should be getting a higher score, please contact our 24/7 support team at [email protected]

Your activity levels may be lower or higher depending on your responsibilities. Manual and mobile time tracking can also lower your productivity levels so include a note to your employer letting them know what you were working on. Here is a helpful article about how activity levels are tracked: https://support.hubstaff.com/how-are-activity-levels-calculated/

Rating breakdown

Ease of Use

Likelihood to recommend: 0.0/10

Tia G.
Industry: Graphic Design
Company size: Self Employed

Best Time Tracking and Invoicing Software

Used Daily for 1+ year
Reviewed on 2020/07/16
Review Source: Capterra

Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pros

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Cons

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 1 103 user ratings
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Hubstaff Pricing

Hubstaff Pricing

Starting from
US$5,00/month
Free Trial
Subscription
Value for money

Pricing starts at $5/month for 1 user on the simple plan. Bigger packages are available for bigger teams.

The next package starts at $15/month for 3 users.

Premium plans include additional features to the simple plans, like integrations, automatic payroll, app and url tracking and more.

Premium plans start at $10/month for 1 user.

Annual plans will give users 2 months for free.

Pricing starts at $5/month for 1 user on the simple plan. Bigger packages are available for bigger teams.

The next package starts at $15/month for 3 users.

Premium plans include additional features to the simple plans, like integrations, automatic payroll, app and url tracking and more.

Premium plans start at $10/month for 1 user.

Annual plans will give users 2 months for free.

Value for Money
4,5/5
Based on 1 103 user ratings
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Hubstaff Features

Hubstaff Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritizing
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Planning
Task Tracking
Third Party Integration
Features
4,4/5
Based on 1 103 user ratings
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Categories

Additional information for Hubstaff

Additional information for Hubstaff

Key features of Hubstaff

  • Accounting integration
  • Advanced reporting
  • Automatically export time to Quickbooks.
  • Billable hours tracking
  • Budget control
  • Budgeting
  • Calendar management
  • Commenting
  • Completion tracking
  • Customizable templates
  • Deadline tracking
  • Detailed reporting on tasks completed
  • Employee location tracking
  • Employee management
  • Employee time clock
  • GPS and location monitoring
  • Geographic maps
  • Group scheduling
  • Integration with PayPal and Payoneer
  • Invoice management
  • Labor cost reporting
  • Location tracking
  • Manual time entry
  • Mobile integration
  • Monitoring
  • Order taking
  • Payroll management
  • Powerful API.
  • Prioritizing
  • Productivity reporting
  • Project budgeting
  • Projections
  • Real time monitoring
  • Receiving
  • Reporting & statistics
  • See all your team's work unfold in one place
  • See the software programs your team uses in real time
  • Status tracking
  • Task management
  • Team calendars
  • Third party integration
  • Time & attendance tracking
  • Time / task reporting
  • Time tracking for remote teams
  • Timer
  • Timesheets
  • Timesheets & reports
  • Track activity with bars, fullscreen and screenshots
  • User activity monitoring

Benefits

  • Time tracking with screenshots (real time also available)

  • Online and offline tracking

  • Automated payroll

  • Apple, Windows, iOS, Linux and online availability

  • Over 30 integrations with tools like Asana, Trello, Podium, PayPal and more

  • Manage multiple teams and projects under the same account

  • GPS for location tracking
  • Hubstaff FAQs

    Hubstaff FAQs

    Below are some frequently asked questions for Hubstaff.

    Q. What type of pricing plans does Hubstaff offer?

    Hubstaff offers the following pricing plans:

    Starting from: US$5,00/month

    Pricing model: Subscription

    Free Trial: Available

    Pricing starts at $5/month for 1 user on the simple plan. Bigger packages are available for bigger teams. The next package starts at $15/month for 3 users. Premium plans include additional features to the simple plans, like integrations, automatic payroll, app and url tracking and more. Premium plans start at $10/month for 1 user. Annual plans will give users 2 months for free.

    Q. What are the main features of Hubstaff?

    Hubstaff offers the following features:

    • Accounting integration
    • Advanced reporting
    • Automatically export time to Quickbooks.
    • Billable hours tracking
    • Budget control
    • Budgeting
    • Calendar management
    • Commenting
    • Completion tracking
    • Customizable templates
    • Deadline tracking
    • Detailed reporting on tasks completed
    • Employee location tracking
    • Employee management
    • Employee time clock
    • GPS and location monitoring
    • Geographic maps
    • Group scheduling
    • Integration with PayPal and Payoneer
    • Invoice management
    • Labor cost reporting
    • Location tracking
    • Manual time entry
    • Mobile integration
    • Monitoring
    • Order taking
    • Payroll management
    • Powerful API.
    • Prioritizing
    • Productivity reporting
    • Project budgeting
    • Projections
    • Real time monitoring
    • Receiving
    • Reporting & statistics
    • See all your team's work unfold in one place
    • See the software programs your team uses in real time
    • Status tracking
    • Task management
    • Team calendars
    • Third party integration
    • Time & attendance tracking
    • Time / task reporting
    • Time tracking for remote teams
    • Timer
    • Timesheets
    • Timesheets & reports
    • Track activity with bars, fullscreen and screenshots
    • User activity monitoring

    Q. Who are the typical users of Hubstaff?

    Hubstaff has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Hubstaff support?

    Hubstaff supports the following languages:

    English

    Q. What type of pricing plans does Hubstaff offer?

    Hubstaff has the following pricing plans:

    Subscription

    Q. Does Hubstaff support mobile devices?

    Hubstaff supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Hubstaff integrate with?

    Hubstaff integrates with the following applications:

    ActiveCollab, Asana, Basecamp, Breeze, Freshdesk, Insightly, Kayako, Teamwork, Trello, Zendesk

    Q. What level of support does Hubstaff offer?

    Hubstaff offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials