CrashPlan

Easy, automatic cloud business backup

4,6 /5 (222 reviews) Write a Review!

CrashPlan Overview

What is CrashPlan?

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.

CrashPlan Overview

Pricing

Starting from
US$10,00/month

Pricing options

Free Trial
Subscription
Value for money

$10 per month, per device


CrashPlan Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
English

Media

CrashPlan video CrashPlan screenshot: CrashPlan screenshot: CrashPlan screenshot: CrashPlan screenshot:

CrashPlan Reviews

CrashPlan Reviews

Overall rating
4,6
/
5
Excellent
147

Very good
59

Average
11

Poor
2

Terrible
3

Value for Money
4,4
Features
4,4
Ease of Use
4,5
Customer Support
4,5
93% recommended this app
Ray A.

I relied on Crashplan for document backup while completing my PhD abroad.

Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe.

I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.


Andrzej M.

Easy to use back-up plan, but upload speeds could be better.

I can easily backup all my photographs and Photoshop files on my external drive and have them always backed up in the cloud without much thought.


Shaun P.

CrashPlan Review

This software offers a simple and effective data backup solution.


Benjamin J.

Has so much potential but is being held back

Unlimited backup storage of my computer system with revision history


Verified Reviewer

Used to be better


Ray A.

I relied on Crashplan for document backup while completing my PhD abroad.

Used Daily for 2+ years
Reviewed on 2017/12/15
Review Source: Capterra

Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe.

I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.

Pros

It runs continuously in the background to ensure that the files selected are backed up.
The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks.

The Crashplan client is cross-platform and will run on Linux and Mac

Cons

Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user.

When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual.

Based on other user reports of Crashplan, the upload and download speeds are quite good.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrzej M.
Industry: Photography
Company size: Self Employed

Easy to use back-up plan, but upload speeds could be better.

Used Daily for 2+ years
Reviewed on 2019/07/22
Review Source: Capterra

I can easily backup all my photographs and Photoshop files on my external drive and have them always backed up in the cloud without much thought.

Pros

It's easy to setup and once you do you can forget it. Also, support team is very responsive nad helpful (had few minor problems along the way and they were quickly resolved).

Cons

Compared to some other softwares the upload speeds could be better (I tested same files with the same network and Crashplan was the slowest).

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Shaun P.
Industry: Consumer Goods
Company size: 501-1 000 Employees

CrashPlan Review

Used Other for 2+ years
Reviewed on 2020/09/29
Review Source: Capterra

This software offers a simple and effective data backup solution.

Pros

This is an overall great data backup solution. I have used this for many many years for backing up my parents personal and small business computers. Great tool.

Cons

I cannot think of any real cons for this software. There are some cheaper options nowadays for data backup. However, this is still a great tool.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Benjamin J.

Has so much potential but is being held back

Used Daily for 2+ years
Reviewed on 2018/07/12
Review Source: Capterra

Unlimited backup storage of my computer system with revision history

Pros

The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.

The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.

Notifications are also a great feature to notify you if there was a problem during a backup.

Cons

My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.

In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.

My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.

The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Photography
Company size: Self Employed

Used to be better

Used Daily for 2+ years
Reviewed on 2019/06/12
Review Source: Capterra

Pros

It's a "set it and forget it" program which is great for backup and archiving. I loved the feature that allowed you to keep previous versions indefinitely.

Cons

They've recently changed their terms and exclude certain file types for backing up. They eliminated their lowest priced plan and only offer their more expensive plans. Since their organizational changes, I've had lots of connection errors and interruptions. Backups need to be one thing - RELIABLE

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

User recommendation
8,5/10
Based on 222 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

CrashPlan Pricing

CrashPlan Pricing

Starting from
US$10,00/month
Free Trial
Subscription
Value for money

$10 per month, per device

$10 per month, per device

Value for Money
4,4/5
Based on 222 user ratings
Compare value for money rating with alternatives
Compare with alternatives

CrashPlan Features

CrashPlan Features

API
API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,4/5
Based on 222 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for CrashPlan

Additional information for CrashPlan

Key features of CrashPlan

  • Protect critical data that lives on employee endpoints.
  • Protect every version of every file, forever, with no limits
  • Restore and back-up Files from anywhere, at anytime

Benefits

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.

CrashPlan FAQs

CrashPlan FAQs

Below are some frequently asked questions for CrashPlan.

Q. What type of pricing plans does CrashPlan offer?

CrashPlan offers the following pricing plans:

Starting from: US$10,00/month

Pricing model: Subscription

Free Trial: Available

$10 per month, per device

Q. What are the main features of CrashPlan?

CrashPlan offers the following features:

  • Protect critical data that lives on employee endpoints.
  • Protect every version of every file, forever, with no limits
  • Restore and back-up Files from anywhere, at anytime

Q. Who are the typical users of CrashPlan?

CrashPlan has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does CrashPlan support?

CrashPlan supports the following languages:

English

Q. What type of pricing plans does CrashPlan offer?

CrashPlan has the following pricing plans:

Subscription

Q. Does CrashPlan support mobile devices?

We do not have any information about what devices CrashPlan supports

Q. What other apps does CrashPlan integrate with?

CrashPlan integrates with the following applications:

ITBoost, Z-Discovery

Q. What level of support does CrashPlan offer?

CrashPlan offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials