About Key2Act

Signature is an end-to-end business management solution designed for the unique needs of specialty trades organizations. Signature, built on Microsoft Dynamics GP, delivers the accurate financial information you need to analyze profitability, regulate cash flow and increase sales. Signature includes the following components:

Job Cost enables companies to keep projects and jobs on time, on budget and on task, whether you’re in the office or in the field. Job Cost allows users to manage estimates and forecasts, change orders, and control relationships with subcontractors.

Service Management offers complete work order management that helps specialty trade organizations deliver the right service the first time. Service Management is built for businesses that want to manage maintenance and repair processes more profitably, and includes contract management, quoting, invoicing and more.

Equipment Management allows users to access asset-level financials and to track status, location and utilization of equipment. Equipment Management enables users to log usage and measurement data, record equipment details and manage preventive maintenance.

TimeTrack provides a single point of entry for employees to post time and expenses to jobs and service calls, allowing supervisors and project managers to easily analyze and monitor ongoing labor costs.

MobileTech is a mobile solution designed to connect field staff with the back office. MobileTech enables field workers to manage service calls and job appointments, access full customer and equipment history, and capture opportunities for additional work.

Graphical Schedule Board is a drag-and-drop scheduling tool that enables dispatchers to get the right resources to the right appointment at the right time. GSB lets users create new appointments and activities, view important customer and call notes, and easily update the schedule as needed.


Business size



Australia, Canada, United States

Supported Languages



Job Cost - Job Status Window
Service Management
Mobile mapping feature
Mobile solution
View 5 more
Key2Act video Key2Act screenshot: Job Cost - Job Status Window Key2Act screenshot: Service Management Key2Act screenshot: Mobile mapping feature Key2Act screenshot: Mobile solution


Total features of Key2Act: 72

  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Calendar Management
  • Call Tracking
  • Cash Management
  • Change Order Management
  • Client Portal
  • Commercial Properties
  • Construction Breakdowns
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Database
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer History
  • Customizable Templates
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Fixed Asset Management
  • General Ledger
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Overrun Reporting
  • Payment Collection in the Field
  • Payroll Management
  • Percent-Complete Tracking
  • Preventive Maintenance
  • Production Cost Tracking
  • Progress Tracking
  • Project Management
  • Proposal Generation
  • Purchase Order Management
  • Quotes/Estimates
  • Recurring Appointments
  • Resource Scheduling
  • Scheduling
  • Self Service Portal
  • Service History
  • Subcontractor Management
  • Support Ticket Management
  • Task Scheduling
  • Team Calendars
  • Technician Management
  • Time Tracking
  • Timesheet Management
  • What-if Analysis
  • Work Order Creation
  • Work Order Management


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Overall rating

3,7 /5
Value for Money
Ease of Use
Customer Support

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 8
Serge S.
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software for service management

Reviewed on 2018/01/19

Better management of our service department.

Better management of our service department.


First and foremost, it is integrated with our Dynamics GP software which is a must for us. It also does very well all parts of service management : Service calls, Service contracts, ...


Some components (such as mobile workers) can become very expensive. With the Dynamics GP integration, it is a complex solution which takes knowledgeable people to deploy and maintain.

Kevin F.
Overall rating
  • Industry: Construction
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Integration of job cost module and MS Great Plains.

Reviewed on 2015/11/05


Tightly integrates job modules to Great Plains as well as mobile products that are not part of the Microsoft GP package. Service packs, hot fixes and tiered support levels are fast and effective. This vendor works well with their client base.


This vendor has went through a few organizational changes in the past several years.

Mary G.
Overall rating
  • Industry: Construction
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

two sides of the same coin for KEY2ACT

Reviewed on 2015/10/29


KEY2ACT functionality for Job Cost Accounting and Field Service Managemernt is robust overall and it's integration with Dynamics GP is a plus.


KEY2ACT Consultants are a hit or a miss. you don't know if you have a good one until it is too late. Even though the functionality is overall robust it is still limit in addressing industry specific needs. These industry specific needs often require expensive customization with the product.

Beth R.
Overall rating
  • Industry: Construction
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use!

Reviewed on 2015/10/29


The software is fairly intuitive and easy to use. We have had this product for over 8 years now and the employees at KEY2ACT are like family.


In most recent years, the software releases seemed to be rushed and while adding features, seemed to be to the detriment of other features. They have since been purchased by a company that has helped them to refocus the product - a major plus!

Bill M.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WennSoft Product Review

Reviewed on 2015/02/18


WennSoft is very dedicated to their clients. You are able to have dialog and influence on how they develop the product for end users.


Occasionally, it can be a challenge getting a resource for support. WennSoft has committed significant resources and money to eliminate this concern.

Showing 5 reviews of 8 Read all reviews

Key2Act FAQs

Below are some frequently asked questions for Key2Act.

Key2Act offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Not Available

Please contact WennSoft for pricing.

We do not have any information about Key2Act features

Key2Act has the following typical customers:

51-200, 201-500, 501-1 000, 1 001+

Key2Act supports the following languages:


Key2Act supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Key2Act has

Key2Act offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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